Showing questions tagged: Show all questions
  • Locked
  • Archived

White bar on second screen

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my m… (read more)

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my main monitor where Firefox is. The white bar is all the way from the left to the right side at the bottom of the upper monitor.

Current version 95.0.2 (64-Bit)

Anyone knows how to fix this?

Asked by tobik1 8 months ago

Last reply by SLEEPY 5 months ago

  • Solved
  • Archived

Firefox is not responding when playing video from youtube/twitter etc.

Hi there, It was few weeks this is happened to me. Before then everything was great. First i thought i may have internet connection error but it wasnt. When i start to pl… (read more)

Hi there, It was few weeks this is happened to me. Before then everything was great. First i thought i may have internet connection error but it wasnt. When i start to play video over youtube mozilla not responding for 5 to 10 seconds. This is also happends when i want to reward back in video. If i want to open another video from youtube/twitter or any other else in another tab again mozilla stopped working couple of seconds. I tried everything; safe mode, hardware acceleration, unistall/install with older version. None of them is working. Do you have any solution for that?

Asked by uludagyavuz 7 months ago

Answered by uludagyavuz 7 months ago

  • Solved
  • Archived

Audio stops working on Firefox 95.0.2 after a few days

I've been teaching my young daughter how to use a computer, and we chose firefox as a browser she can use to do some things online - in particular she's been doing Math l… (read more)

I've been teaching my young daughter how to use a computer, and we chose firefox as a browser she can use to do some things online - in particular she's been doing Math lessons using https://www.themathsfactor.com

After the past few weeks I've noticed that sound from that site no longer seems to work after 1 or 2 days. Embedded videos work, but sound where the site has a character that tells her what to do - stops working. If I restart the browser it starts working again - however refreshing the page does not. This is something recent, as older versions of firefox did not seem to do this. I'm wondering if there is some change/memory leak that might cause this?

Asked by 365nice 8 months ago

Answered by 365nice 8 months ago

  • Solved
  • Archived

URL bar shortcut behaviour

I need to constantly jump between google search and wikipedia and i hate using the mouse. Normaly when you click the url bar you can type "@wikipedia" or "@google" to cha… (read more)

I need to constantly jump between google search and wikipedia and i hate using the mouse. Normaly when you click the url bar you can type "@wikipedia" or "@google" to change the search engine to wiki, while typing anything else will prompt a google search. BUT when you use the shortcut "ctrl + e" or "ctrl + k" a box appears in front of the url bar with "Google", just like it would whe you typed "@google". This actually blocks "@wikipedia" from being registered making the whole feature almost useless and forcing me to invent workarounds to things that should be VERY simple in a browser. Any ideas how to fix this?

Asked by m4.glinski 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

  • Solved
  • Archived

Unable to Log On to https://support.jungledisk.com/access/

I now have trouble logging into jungledisk.com after most recent "improvement" to Firefox. Never ran into this annoyment until new FF rolled out. My current work around,… (read more)

I now have trouble logging into jungledisk.com after most recent "improvement" to Firefox. Never ran into this annoyment until new FF rolled out. My current work around, go to Edge. No problems getting to jungledisk there.

I get the following when I try,

"Cookies required to use Firefox

To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once."

Below is the dialog box to log on asking for user name and password finally "Sign In". This "Sign In" is greyed out. Can log on the jungledisk not no way, not no how.

Asked by wsgross 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

  • Solved
  • Archived

RAM usage

Hello, since tooday firefox is consuming all my RAM (12g) in less than 1 min after started running, whole memory is consumed by 1 process (out of 11) without any tabs ope… (read more)

Hello, since tooday firefox is consuming all my RAM (12g) in less than 1 min after started running, whole memory is consumed by 1 process (out of 11) without any tabs opened. I am able to close the process without any noticable issues with browser however, the same thing happens each time i open browser again and it makes my pc freeze after 2-3 min. I haven't done any update or installed anything that coud interfere with browser. Version: 95.0 Windows 7, 64bit

Asked by assamite1 8 months ago

Answered by Matt 8 months ago

  • Solved
  • Archived

setting firefox to remember specific web site preferences

How do I setting Firefox to remember specific web site preferences? every time I close a tab, Firefox deletes its entering credentials. This is very annoying when QR code… (read more)

How do I setting Firefox to remember specific web site preferences? every time I close a tab, Firefox deletes its entering credentials. This is very annoying when QR code needed like in https://messages.google.com/.

Asked by piniyallin 8 months ago

Answered by FredMcD 8 months ago

  • Solved
  • Archived

Extensions not working

Hi Mozilla Community, As of a couple of days ago, I've had trouble with my Firefox Extensions. The most apparent one being ads appearing on the sites I browse (I have the… (read more)

Hi Mozilla Community,

As of a couple of days ago, I've had trouble with my Firefox Extensions. The most apparent one being ads appearing on the sites I browse (I have the Adblock extension installed and active). The extension that reveals the "dislike" ratio on Youtube only works if I disable and then enable the extension, for each video I watch. My entire extensions toolbar seems faulty as well.

I've attached images to illustrate: - Rakuten just appears as a blank box upon clicking it - Video downloader extensions just appear as a white line (doesn't open at all) - Bitwarden (password manager) says "not available in private mode", even though I'm not using a private window

Any help would be greatly appreciated. Thanks, Matt

Asked by Matt 8 months ago

Answered by Matt 8 months ago

  • Solved
  • Archived

downloading file

I downloaded several files and I can see them when I click on the little arrow, but when I look for them in my computer downloaded file , they aren't there. I go back up… (read more)

I downloaded several files and I can see them when I click on the little arrow, but when I look for them in my computer downloaded file , they aren't there. I go back up to the little arrow and it shows the file was downloaded, but it's not in my computer . So when I went back up to the little arrow and right clicked on it to open --it worked, the file opened, but it never showed up on my computer. The next day I tried to find the file in my computer but no success. I went to Firefox drop down and under downloads the file showed up, but I couldn't do anything with it. So now I can't find it on my computer and it doesn't work when I use it from Firefox's drop down selection. I have downloaded several other files with no problem. Here is the file. https://www.benefits.va.gov/HOMELOANS/documents/docs/VA_Buyers_Guide.pdf HELP Ron

Asked by coganra 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

No option for saving credit card details in 95.0.2

Hey everyone, I recently had to do a PC reset and thus lost all my files, settings and programs FF included. Upon reinstalling I don't have the option to save, view or sy… (read more)

Hey everyone,

I recently had to do a PC reset and thus lost all my files, settings and programs FF included. Upon reinstalling I don't have the option to save, view or sync credit card info. The whole section is missing from my settings.

I have already gone to about:config and enabled both of the autofill settings to true (as suggested in other Q&As) and restarted multiple times with no luck.

Any ideas why I would be missing this option?

Asked by andrewwilsonhannah 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

facebook links such as groups and games not available

I cannot see any of my links such as games, groups, or read comments made to posts on my facebook page. I have opened chrome and logged into it and can see everything usi… (read more)

I cannot see any of my links such as games, groups, or read comments made to posts on my facebook page. I have opened chrome and logged into it and can see everything using it. I much prefer firefox but need help finding a way to fix this.

Asked by sisterwolfe 8 months ago

Answered by sisterwolfe 8 months ago

  • Solved
  • Archived

I want the Google search from the default new tabs to actually work

I'm setting up a new computer. I have Firefox set up to have new tabs be the default Firefox home page. Those new pages display a Google search section but when I type … (read more)

I'm setting up a new computer. I have Firefox set up to have new tabs be the default Firefox home page. Those new pages display a Google search section but when I type in that section, the text switches to the address bar for the search. How can I make the search happen on the page, not the address bar? Under Settings/Search, it has a search setting section with only 2 choices - Use the address bar for search and navigation & Add search bar in toolbar. I've tried it both ways, and the same thing happens. My previous computer (both are Windows 10) did not have this problem. I could type/search in the Google search section. Thoughts?

Asked by judydevore 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

Firefox tab crashes repeatedly for particular website

Firefox tabs crash repeatedly for a particular email website that I am using. Specifically, the tab crashes when I click on an link to open an email and see the email con… (read more)

Firefox tabs crash repeatedly for a particular email website that I am using. Specifically, the tab crashes when I click on an link to open an email and see the email contents. The tab will not crash every single time, just occasionally (i.e. sometimes I am able to read an email without the tab crashing, other times not). I do not think that the timing of the crashing has anything to do with the email contents (e.g. length, format). I also do not think that the tab crashing issue is happening for any other websites. The crashing started recently, sometime late December.

I installed the latest version of Firefox, and I cleared the web cache, but nothing has changed.

Any suggestions?

Asked by grittyminder 8 months ago

Answered by grittyminder 8 months ago

  • Solved
  • Archived

Online form submissions

On HGTV site, cannot submit filled out form. Click on Enter and nothing happens. On myhealth.va.gov. When fill out form to report a problem having on their website, Submi… (read more)

On HGTV site, cannot submit filled out form. Click on Enter and nothing happens. On myhealth.va.gov. When fill out form to report a problem having on their website, Submit is greyed out and cannot submit form. On marlboro.com, drop down menu will not drop down.

These things work on in Firefox on my HP laptop, but stopped working in Firefox on my HP desktop. What happened and how do I fix it? Thank you

Asked by matthews9101 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago