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My microsoft "Outlook" account now requires me to sign into and open a new session when I open a new session.

After years of NO Problems, all of a sudden I am required to re-sign into Microsoft Outlook to sign in. It use to just open and be on my homepage. Using a Mac, firefox … (read more)

After years of NO Problems, all of a sudden I am required to re-sign into Microsoft Outlook to sign in. It use to just open and be on my homepage. Using a Mac, firefox 94.0.2...? This use to come up rarely, now it's every time I awaken and sign into computer.

Asked by ccstrand 10 months ago

Answered by FredMcD 10 months ago

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Locations of my connected service

Hi, Each time i start firefox on my laptop and syncing firefox, it shows a different location than my actual place that i am logging in(different country) . I was at the … (read more)

Hi,

Each time i start firefox on my laptop and syncing firefox, it shows a different location than my actual place that i am logging in(different country) . I was at the location roughly ten months ago.

Asked by prometeh 9 months ago

Last reply by prometeh 9 months ago

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browser oversized wont stay at resized position after restarting browser, cpu was shut down last night cpu was fine, off for ten hrs restarted, everything on cpu oversized, reset icons n windows, started firefox it to was oversiz

how to keep browser from resizing after shutdown? oversized by 20% on restart , happened last night after a uneventful cpu shutdown, upon restart this morning cpu windows… (read more)

how to keep browser from resizing after shutdown? oversized by 20% on restart , happened last night after a uneventful cpu shutdown, upon restart this morning cpu windows enlarged to "large icons" those were reset, open firefox it to was enlarged, reset to 80% zoom , but it will not stay 100% size is NOT 100% size i want or had, how to set so it will stay...and why did it change in first place "on its own" thanx for your help...vic

Asked by oetkbtytr 10 months ago

Answered by FredMcD 10 months ago

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Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (read more)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

Asked by cyxiu123 10 months ago

Last reply by FredMcD 9 months ago

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Captive Network login, redo: Detectportal?

I must log in to the WiFi network I use. When I start FireFox the first time, it brings up my login page, I click [Accept], and I'm online. After a while on, I get kicked… (read more)

I must log in to the WiFi network I use. When I start FireFox the first time, it brings up my login page, I click [Accept], and I'm online. After a while on, I get kicked off, and must log in again. (The non-internet, WiFi connection remains active; but I'm neither logged in nor online.) How do I re-initialize the automatic login function ("detectportal"?)?

Closing, and re-starting FireFox again doesn't work; it initially tries to go to my homepage instead... *but it can't*, because I'm not online. I can't go to the login page's displayed URL, for the same reason. I have to actually restart the computer, loosing whatever I'm doing, then start FireFox. Then, and only then, can I get it to go to the network login page so I can login and continue.

Is there a button, "about:thingie", or setting I can use to reinitialize the automatic login page search & display mechanism? Rebooting the whole computer is a xxxx.

Asked by ReggieA 10 months ago

Answered by ReggieA 9 months ago

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No audio on any websites

I no longer have sound on any websites after I muted sound for 5 minutes then enabled it again. I have uninstalled and re-installed Firefox, checked the settings and done… (read more)

I no longer have sound on any websites after I muted sound for 5 minutes then enabled it again. I have uninstalled and re-installed Firefox, checked the settings and done all the tips provided to no avail, I still have no sound

Asked by dibella_charisma 10 months ago

Answered by cor-el 9 months ago

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Keep extensions separate in same Firefox account on different machines

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed a… (read more)

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed an extension for Firefox. Those programs are not Mac compatible but because of the same account, those extensions were copied to the Firefox installation on Mac. I was wondering if there is a way to isolate the extensions to just the windows installation? Thanks!

Asked by Sunny 10 months ago

Answered by FredMcD 9 months ago

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Repeated MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING on legit Microsoft URL

Is there any way to set an exception? I keep getting an error on this totally legit website -- and of course Microsoft isn't going to offer me any solutions other than … (read more)

Is there any way to set an exception? I keep getting an error on this totally legit website -- and of course Microsoft isn't going to offer me any solutions other than to use Edge (which works)

https://msdn.microsoft.com/en-us/library/8kb3ddd4(v=vs.71).aspx

Asked by monique11 9 months ago

Answered by AliceWyman 9 months ago

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don't know how to open .zip files

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. … (read more)

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. And there it sits in my Downloaded folder. Please advise. Dick B.

Asked by 2blocksma 10 months ago

Last reply by jonzn4SUSE 10 months ago

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Firefox stops working with google after a short time

Over the past 3 weeks i have have issues with Firefox as it stops being able to function when trying to use google as a search engine and in accessing Google related site… (read more)

Over the past 3 weeks i have have issues with Firefox as it stops being able to function when trying to use google as a search engine and in accessing Google related sites in general.

Here is a scenario to better explain the issue

Once I open Firefox everything will be working as expected until a short time later ( the interval is not fixed but it can happen within minutes of launching the program). If I then attempt to use the "awesome bar" to conduct a search query ( Ex. I type "dogs" into the awesome bar) the properly formatted URL for the seach appears in the awesome bar / address bar (https://www.google.com/search?client=firefox-b-d&q=dogs), the display in the bottom left corner of the application shows "www.google.com" and the activity icon in the tab next to "new tab" cycles from side to side BUT noting else happens. The search results do not display and I am not taken to the search results. The same behaviour happens if I open a new tab and attempt to perform my search using the search field box below the displayed Firefox logo.

If I manually enter a URL or select a bookmark/favourite I am able to access that site without problem. The error seems to be isolated to google only due to the fact that if I attempt the same operation/search as described above but then change the search in engine to Bing or Duck Duck from the options in the drop-down from the awesome bar the search is completed as expected without incident.

I then have to close the application and start the session all over again until it inevitably starts all over again.

This issue is "new" as I have successfully been using Firefox as my default browser for several years. I have only a few extensions installed and none of them new or that would coincide with the start of the problem

Asked by Gary @ Work 10 months ago

Last reply by Gary @ Work 10 months ago

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My Firefox browser has been hijacked!! (both literally and figuratively)

Long story short: Whenever I open Firefox, apparently a Russian search engine named 'Poshukach' hijacks my homepage and doesn't let me use google(Image attached). Now to … (read more)

Long story short: Whenever I open Firefox, apparently a Russian search engine named 'Poshukach' hijacks my homepage and doesn't let me use google(Image attached). Now to solve this I scoured the Internet. I refreshed Firefox, ran malware scans and even re-installed windows. Still it doesn't go away. I installed Firefox in another device with the same account but to no avail. They while roaming through Firefox settings I noticed in the top that it says 'Your browser settings is managed by your organization' or something like that. So, I figured bad guys took control of my browser's settings disguising as my so called "organization" So, I need help from Firefox's end to solve this. Remove this Organization management stuff from my account. I want my control back. Otherwise, I am afraid I gotta stop using Firefox altogether due to privacy reasons

Asked by turjoreal 10 months ago

Last reply by FredMcD 10 months ago

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Firefox blocked my business website.

This morning Firefox decided to block my website! I have spent hours now attempting everything the tutorials have laid out to fix this but I'm still getting error 403 msg… (read more)

This morning Firefox decided to block my website! I have spent hours now attempting everything the tutorials have laid out to fix this but I'm still getting error 403 msg. Have repeatedly cleared history and am almost in tears. Spent many days to have this website perfected for my business and now I can't even access it on Firefox - which was up until today the only browser I use on my pc, ipad or phone for years now. Please help! Sincerely, Almost In Tears Here aka Stefanie H.

Asked by Stefi 10 months ago

Last reply by Stefi 10 months ago

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Add Blocking on MacBook Pro not working right

After the last update to Firefox on my Mac Book Pro running Mac-OS Monterey, I was offered an update to Ad Block Plus. This add-on, AdBlocker Ultimate shows as installed… (read more)

After the last update to Firefox on my Mac Book Pro running Mac-OS Monterey, I was offered an update to Ad Block Plus. This add-on, AdBlocker Ultimate shows as installed but it won't run at all and shows as disabled and my existing AdBlock Plus quits working. I'm using Adblock Plus on my windows based computers with all synced together with the Mac Book and the Windows computers are OK, but not the Mac Book. Is there any way to get my Mac Book working correctly? In addition the last update to Firefox on the Mac Book opens by offering me "Life in Color" every time it starts up. How long do I have to tell it I'm not interested? Thanks for your help.

Asked by Franklin.Siegrist 10 months ago

Answered by Franklin.Siegrist 10 months ago

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Address bar search not working

I have long used the option to have a separate address and search bar ("Add search bar in toolbar" in search settings). A few months ago, I changed that to "Use the addre… (read more)

I have long used the option to have a separate address and search bar ("Add search bar in toolbar" in search settings). A few months ago, I changed that to "Use the address bar for search and navigation". The search bar is gone, but when I type a query into my combined address and search bar, I only get "We're having trouble finding this site".

Notes: -) My default search engine is DuckDuckGo, but it doesn't work either when I make Google my default search engine -) I can use the "this time search with..." buttons on bottom, but that's an extra step for every search -) My profile goes way back to the beginnings of Firefox. Any hidden settings that might not have been migrated properly in the past, and that I could check in the about:config?

Asked by Asperamanca 10 months ago

Last reply by Asperamanca 10 months ago

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Why are some fonts all messed up?

https://drive.google.com/file/d/1j-RWTilIiqeKjU4PpLClYdpUkvEpzmy3/view?usp=sharing I didn't change any text settings of purpose, and I'm seeing this across a few differen… (read more)

https://drive.google.com/file/d/1j-RWTilIiqeKjU4PpLClYdpUkvEpzmy3/view?usp=sharing

I didn't change any text settings of purpose, and I'm seeing this across a few different sites. What should I do?

Thank you!

Asked by pfbourassa 10 months ago

Last reply by pfbourassa 10 months ago

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Can't sign in to any G-mail account through firefox

Neither my wife nor I can sign in to our G-mail accounts through Firefox on this computer. We have no problem signing in with either account through another computer. W… (read more)

Neither my wife nor I can sign in to our G-mail accounts through Firefox on this computer. We have no problem signing in with either account through another computer. When clicking "Sign in," we get a page related to cache and cookies.

I have gone through the steps to delete "cache & cookies" for MY gmail account with no change in behavior. (My wife did not want me to remove hers because she believes (probably correctly) that her password memory on the PC would be erased!

I suspect we'll have to remove ALL google info from this computer, but don't know how to go about it. The only "App" listed with a google name is Google Chrome.

Suggestions? Remove and reinstall Firefox? Ditto Chrome? (Running Firefox 94. something.) I'd like to see her stick with Firefox, but this is a real barrier.

Asked by rhbohl 10 months ago

Answered by FredMcD 10 months ago

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Firefox, Instacart, and SNAP - which is the weak link?

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that. I'm using macOS 10.15.… (read more)

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that.

I'm using macOS 10.15.7 (Catalina) and Firefox for Mac 94.0.2 .

Whenever I go through the regular checkout process, when I click on "Place Order," I get the attached error message.

I cannot tell you how many times I've readded that number; I can't have been wrong on all of them. Yes, there's enough money on the card. I've tried (suggestion of their "support theater" people) deleting the card, logging out of Instacart, quitting Firefox, restarting Firefox (which I did twice to be sure), and adding the EBT number back in.

I even tried my sister's number, to see if it would go through. Same result.

Once I saw a brief flash of something like "Connect to EBT" before getting the error message, but only once.

I have ordered groceries through Firefox for Mac with SNAP on this computer before. Both SNAP and Instacart deny responsibility and tell me to use Safari (which I loathe).

Does anyone have any ideas? If it works in Safari, what's different about Firefox that's stopping it?

Please, grocery delivery is not a luxury for my sister and me. We literally (I was a copyeditor, so I do mean literally) cannot get to the store ourselves. I absolutely must be able to place SNAP orders via Instacart.

Thank you.

Asked by khindall 10 months ago

Last reply by cor-el 10 months ago