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firefox keeps freezing

lately firefox has been freezing or without warning just shuts down. any special reason? according to 'about' it is most current at 94.0.2. i have refreshed and it sti… (read more)

lately firefox has been freezing or without warning just shuts down. any special reason? according to 'about' it is most current at 94.0.2. i have refreshed and it still happens. i clear cookies & cache every night. no others use my wifi. i cannot figure it out. i am using W11, but i got that more than a month ago and only the past few days has this been happening. i am out of ideas on what could be the problem. any suggestions?

Asked by sisterkate1950 5 months ago

Answered by jonzn4SUSE 5 months ago

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All Searches Default to URL box

I want searches to stay in a search engines home page and not go automatically into address box. When I search for anything by writing in the search box on the Google ho… (read more)

I want searches to stay in a search engines home page and not go automatically into address box. When I search for anything by writing in the search box on the Google home page search or even Duck Duck Go, the inserted text goes immediately into the address bar. I have tried FF in Safe Mode, I have no studies going, using version of FF 94.0.2 and only have 5 extensions (Last Pass, Bitdefender, BreezeClick, Adobe Acrobat and Malwarebytes.) Thank you

Asked by RichS 5 months ago

Answered by cor-el 5 months ago

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Excessive content processes and RAM usage: 50 Processes , 10GB

Hello, After one of the last updates of november I started having 20-50 processes for each firefox profile that I use. In previous versions I used 'browser.tabs.remote.au… (read more)

Hello, After one of the last updates of november I started having 20-50 processes for each firefox profile that I use. In previous versions I used 'browser.tabs.remote.autostart' and 'browser.tabs.remote.autostart.2' and set them to false, to limit the number of processes. But now, even though I removed these configurations, I have no option to control how much RAM and processes firefox uses - the option to set the content processes is missing from the settings page too. Another thing that I noticed is that for some reason, in most of my profiles, container tabs can't be enabled.

Hope you can help, Rotem.

Asked by rotemgor 5 months ago

Answered by rotemgor 5 months ago

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FF94 I messed up, now I can't import password .csv file

After reading up on procedures (but failing to follow links), I decided to completely delete all my passwords. Let me back up a minute, last week I downloaded the .csv fi… (read more)

After reading up on procedures (but failing to follow links), I decided to completely delete all my passwords. Let me back up a minute, last week I downloaded the .csv file of my passwords, because after 10 or 12 years, I needed to clean them up. I had 486 saved passwords, out of which I deleted all but 123. I did not want to try that in the browser, actually I did, but after about 20 I gave up because I realized how long it would take.

So anyway, I got ready to finish up, and I deleted my browser copy, then tried to upload the corrected copy. However every time I get an error "Something went wrong try again". So as my plan was, I deleted my Chrome passwords (they should be the same), then uploaded the corrected copy. It said "Upload successful" or somethiing like that, I waited five minutes, for Chrome to finish syncing and all that, then tried to import from Chrome, it imported 3 passwords.

But now, here's the big problem, I follow the directions I have found in this site, but once I click the hamburger, the next link does not exist. When I go another way, none of the links exist. I have searched all over the settings pages, and nowhere is there the option to upload a .csv file, I can import from another browser all day, but not upload. So what's going on?

Asked by 1971robby 5 months ago

Answered by cor-el 5 months ago

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Cannot logon to Chase Online Banking since going to FF 94.0.2

Since upgrading to FF 94.0.2, I cannot logon to Chase Online Banking. The site texts me a code which I then enter and receive a message that part of the site does not see… (read more)

Since upgrading to FF 94.0.2, I cannot logon to Chase Online Banking. The site texts me a code which I then enter and receive a message that part of the site does not seem to be working. If I use Edge, I can get in without a problem. I went into troubleshooting mode and it let me logon without a problem, but returning to normal mode repeats the problem. Using private mode does not work either. I'm not sure what is going on here and any suggestions would be appreciated.

Asked by Mike Schmieg 5 months ago

Answered by Mike Schmieg 5 months ago

  • Solved

Multiple Sites Blocked with "SEC_ERROR_REVOKED_CERTIFICATE", but work fine with Google Chrome

In the last few days, I started having multiple web sites blocked with "SEC_ERROR_REVOKED_CERTIFICATE". They work fine with Google Chrome and Microsoft Edge, and I trust… (read more)

In the last few days, I started having multiple web sites blocked with "SEC_ERROR_REVOKED_CERTIFICATE". They work fine with Google Chrome and Microsoft Edge, and I trust them. One example is http://www.wumb.org, a public radio station. I found nothing in Firefox Help to bypass this security flag and go to the page.

If there is a work-around, please make it show up when searching for SEC_ERROR_REVOKED_CERTIFICATE in Firefox Help. If there is no work-around, please add one. Otherwise, Firefox, my favorite browser, will quickly get a bad reputation.

Thanks,

Eliot Mayer Belmont, MA, USA

Asked by Eliot Mayer 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Directed to "Unplug or Eject Hardware"

Tell me please how to "unplug or eject hardware" in Firefox. I have gotten a Verbatim External Slimline CD Writer that directs me to find this option in the Windows task… (read more)

Tell me please how to "unplug or eject hardware" in Firefox. I have gotten a Verbatim External Slimline CD Writer that directs me to find this option in the Windows taskbar. But I use Firefox as my browser and don't know where to execute this on the Firefox taskbar.

Asked by danwpatt 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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Left Swipe/Previous Page - Can I disable?

I find when I am browsing on Firefox and swipe down on my Macbook trackpad, the browser often interprets even a slightly leftward slant as a command to go back a page. I… (read more)

I find when I am browsing on Firefox and swipe down on my Macbook trackpad, the browser often interprets even a slightly leftward slant as a command to go back a page. Is there a way to disable the swipe left/previous page function or to make it less sensitive?

Firefox 94.0.2 on Macbook Air 13-inch Early 2015 with MacOS 11.6.1

Thanks!

Asked by doug.earl.mail 5 months ago

Answered by cor-el 5 months ago

  • Solved

Having to clear the Firefox cache multiple times

I am having to clear the Firefox cache multiple times on UPS tracking page in order to get it to work. I can track one package, but if I try another, the page says: We ar… (read more)

I am having to clear the Firefox cache multiple times on UPS tracking page in order to get it to work. I can track one package, but if I try another, the page says: We are unable to complete your tracking request at this time. Please try again later." This response will not change until I clear the data and cache and start over. Having to try and troubleshoot web pages is time consuming and annoying. If it is a trusted site, why can it not just work?

This is a recent issue - none of the other browsers I use are having this problem, but I really don't want to start using multiple browsers just to get through my day. Any suggestions on how to fix this?

Asked by giafonem 5 months ago

Answered by giafonem 5 months ago

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In my browser is a pic of an ugly man. When you click on him it says Browser is under remote control (reason:De

That ugly man in the browser won't let me enter websites or pages within the website ,like sweepstakes entries on Cabela's website for example. My numbers are [phone numb… (read more)

That ugly man in the browser won't let me enter websites or pages within the website ,like sweepstakes entries on Cabela's website for example. My numbers are [phone number]. Michael Lodsin When I open Firefox, there are 3 or 4 blue screens pop up to make excutible orders to my computer, I always click them off. but they we not always there. Is someone using my computer from afar, or worse tracking my keystrokes or monitoring me ?

Asked by nocowfarm2001 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Changes to bookmark management in FF 94.0.2

Prior to FF 94.0.2 saving a bookmark opened an option to select the folder in which it was to be placed. With 94.0.2 the bookmark is saved directly to the last folder sel… (read more)

Prior to FF 94.0.2 saving a bookmark opened an option to select the folder in which it was to be placed. With 94.0.2 the bookmark is saved directly to the last folder selected with no option to select a folder. I have to perform an extra action immediately to edit the bookmark location. If this isn't done before closing the tab I have no way of finding the bookmark again. Please revert

Asked by davivid 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

PDF files all changed to "Type of File" Firefox HTML Document (.pdf) which i DID NOT WANT!! I need to change them back to the REGULAR adobe pdf files. I have followed several instructions on here but they have NOT restored my files to the original .pdf

There are several requests similar to mine, mostly about Windows 7 (i have windows 10). I made sure the "general settings" within Adobe were set to use Acrobat as defaul… (read more)

There are several requests similar to mine, mostly about Windows 7 (i have windows 10). I made sure the "general settings" within Adobe were set to use Acrobat as default, and i set firefox options (as near as i could tell) to save my pdf's with Adobe acrobat also. However, ALL my files - both already saved and new pdf's - now are listed as filetype "Firefox HTML.pdf" and all have the html icon. For my husband's business, we have to fill out state forms in pdf and forward copies to them and to clients. My clients are frustrated and confused that they cannot recognize the pdf's i sent by the original icons, and some don't seem to understand how to open the "html" files i send them (most of our clients probably use other browsers: when they showed up as straight adobe files this was never a problem) I need to fix BOTH my stored pdf forms AND new fillable forms from the state as filename.pdf with the adobe icon. PLEASE!!

Asked by trinj 5 months ago

Answered by trinj 5 months ago

  • Solved

Netflix

Hi I am receiving an error in Netflix saying that my Firefox is not up to date. When i check my version I am informed that it is the latest version 94.0.2 (64-bit) Netfl… (read more)

Hi I am receiving an error in Netflix saying that my Firefox is not up to date. When i check my version I am

informed that it is the latest version 94.0.2 (64-bit) Netflix works in other browsers but, Firefox is my

preferred browser.

I have tried refreshing and reinstalling without success.

Your help would be appreciated.

...

Cheers

Ross

Asked by rossbutler3 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

My tab delete X turns into a 1 pixel point

I had a similar problem last year when an auto update came through. After several suggestions didn't help I opted to reinstall a previous version and upgrade that. Now it… (read more)

I had a similar problem last year when an auto update came through. After several suggestions didn't help I opted to reinstall a previous version and upgrade that. Now it's back again with the v94 update.

I've disabled ALL extensions. No help. Themes don't seem to make a difference. However, when I went to about:config and entered "toolkit.legacyUserProfileCustomizations.stylesheets" to make it true to allow chrome.css files to work it began immediately. Reset it to false and "X"s are back. Set config to TRUE and it screws up the "X"s. Again, all this is with all extensions off.

I hate the transparency of the tabs and menu bars so I need to set .css files. How else can I do it?

Asked by Doc 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

uninstalled firefox due to error message that didn't go away with restart

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came b… (read more)

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came back every time blocking opening firefox. I tried to restart it, but the same blocking message reappeared. I then uninstalled it and all my files disappeared, of course. I've today reinstalled it, but no history, etc.. How can I get my original web files back? Do you have a 30 day grace period where any file can be restored like the one Microsoft has? Can I get my webfiles back at all? Please help. tmr W10 64bit

Asked by torrasmussen 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

I cannot find where a folder is located

I cannot find a folder in Bookmarks. When I edit a bookmark I see the folder it in. It is actually a sub folder. I know it is a sub folder of another folder but I dont kn… (read more)

I cannot find a folder in Bookmarks. When I edit a bookmark I see the folder it in. It is actually a sub folder. I know it is a sub folder of another folder but I dont know what the parent folder is. I want to keep related bookmarks together. I can navigate to one web page in the sub folder from memory so I can see the folder it is in but have no way of determining the parent folder.

Asked by bygeorgejr 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

My microsoft "Outlook" account now requires me to sign into and open a new session when I open a new session.

After years of NO Problems, all of a sudden I am required to re-sign into Microsoft Outlook to sign in. It use to just open and be on my homepage. Using a Mac, firefox … (read more)

After years of NO Problems, all of a sudden I am required to re-sign into Microsoft Outlook to sign in. It use to just open and be on my homepage. Using a Mac, firefox 94.0.2...? This use to come up rarely, now it's every time I awaken and sign into computer.

Asked by ccstrand 5 months ago

Answered by FredMcD 5 months ago