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  • Archived

Why does Firefox scan my fonts directory?

Before FF starts it hangs and scans my font folder (all 600meg!) before it will do anything else, like connect to a website. This happens even if I simply restart the app… (read more)

Before FF starts it hangs and scans my font folder (all 600meg!) before it will do anything else, like connect to a website. This happens even if I simply restart the application after it's been running. And, its particularly worse after an update. Why can't it keep a list of available fonts that it can refer to rather than scan all over again? This can cause delays that run up to a minute and a half, as long as three and a little more.

I was going to rename the windows/Fonts folder to see what happens but being a system folder I can't.

Windows 10.

Asked by jeffinputnam 2 years ago

Last reply by jeffinputnam 2 years ago

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Firefox 90 : focus on the adress bar instead of the central search bar in the page

Hi, When i open a new tab, i want to start my research in the central search bar of the home page, not in the adress bar. So in firefox 89, i put the parameter "browser… (read more)

Hi,

When i open a new tab, i want to start my research in the central search bar of the home page, not in the adress bar.

So in firefox 89, i put the parameter "browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar" to false. And it worked.

With firefox 90, it dit not work anymore.

How can i retrieve the previous behaviour ?

Thanks.

Asked by fr.viewer 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Dev Tools

I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reaso… (read more)

I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). I've gone in about:config and set all variables to False, yet they reset themselves to true every time. How do I disable the DevTools. Thanks

Asked by john.enrietto 2 years ago

Answered by john.enrietto 2 years ago

  • Archived

Signed out of Firefox account after app restart

Hi, have a problem. I am using a Firefox account to sync between my PC and laptop. After I close Firefox on my PC, however, it signs me out of the account and I have to s… (read more)

Hi, have a problem. I am using a Firefox account to sync between my PC and laptop. After I close Firefox on my PC, however, it signs me out of the account and I have to sign in again when opening Firefox - happens every time I use Firefox and doesn't happen on my laptop. Suggestions? Thanks.

Asked by Adam Lukecze 2 years ago

Last reply by cor-el 1 year ago

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  • Archived

New tab background color

Whenever I open a new tab using the + sign the background color is black. I have tried everything I can think of and what I found on the web. Nothing works I hate the … (read more)

Whenever I open a new tab using the + sign the background color is black. I have tried everything I can think of and what I found on the web. Nothing works I hate the black background. I want white with text in black.

Asked by The Mason 2 years ago

Last reply by cor-el 1 year ago

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deletion of my firefox account with the username [email address] is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to i… (read more)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Asked by donovangregg 2 years ago

Last reply by Paul 1 year ago

  • Archived

Browser under Remote Control

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). Wha… (read more)

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools).

What is it? how do I get rid of it?

Asked by klg61 2 years ago

Last reply by cor-el 1 year ago

  • Archived

website login and functionality problems with firefox

Having lots of problems logging in and with functionality on websites I use a lot, when I use firefox that I do not have if I switch to chrome... like airline websites I … (read more)

Having lots of problems logging in and with functionality on websites I use a lot, when I use firefox that I do not have if I switch to chrome... like airline websites I go to where my login via firefox won't work, banking sites, shopping sites, sites where I have profiles.... I either can't login or sites don't function properly..... but if I switch to chrome things work fine?! like when I enter my login info on aa.com via firefox I get this page which is an error. I enter the same login info on chrome and it takes me to my aa.com account profile and access

Asked by renee626 2 years ago

Last reply by profbrane 1 year ago

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How can I get a border around inactive tabs?

Hello, I updated firefox and it's now hard to tell when one tab ends and another begins when you have multiple inactive tabs next to each other, which is a major annoyan… (read more)

Hello,

I updated firefox and it's now hard to tell when one tab ends and another begins when you have multiple inactive tabs next to each other, which is a major annoyance.

The way to solve this would be to have the inactive tabs have a border around them like the active tab, have them have a different background color from the toolbar, or otherwise have some kind of separator between them. I saw another answer that gave a temporary solution, but the same answer said the solution was going to stop working in a future update. Is there a permanent solution?

Asked by Andreas Eriksson 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

search box on Firefox home page

Trying to use the seach box in the centre of the Firefox homepage (google search engine) .. everything I type goes up to the address bar . Tried changing settings - I se… (read more)

Trying to use the seach box in the centre of the Firefox homepage (google search engine) .. everything I type goes up to the address bar . Tried changing settings - I see there's a search box option in the 'tool bar' which looks to be up at the side of the address bar. cant understand why we need another one as well as the one in the centre.

Also by turning off suggestions and not choosing the 'search box option in the 'tool bar' , the address bar is now only accepting URLs so searching isnt working.

So ..1. Is the search box in the centre no use?

        2.  Does search work with all suggestions turned off?

Asked by brian.pitchford 2 years ago

Answered by TyDraniu 2 years ago

  • Archived

Firefox popup blocker exception list does not work for private windows

Firefox 90.0.2 (64-bit) on Windows 10. In about:preferences#privacy I have "Block pop-up windows" ticked and 16 websites set as exceptions. This exception list works i… (read more)

Firefox 90.0.2 (64-bit) on Windows 10.

In about:preferences#privacy I have "Block pop-up windows" ticked and 16 websites set as exceptions.

This exception list works in non-private windows, but not in private ones - popups are blocked and I have to explicitly click "options" and then "show".

This bug was introduced a few releases ago - it used to work OK.

  • Solved
  • Archived

Firefox hijacking Goolge search

I'm trying to completely turn off the address search bar function in Firefox. It' so annoying! I go to google. Start to type in the search bar on the page but all my typi… (read more)

I'm trying to completely turn off the address search bar function in Firefox. It' so annoying! I go to google. Start to type in the search bar on the page but all my typing ends up in the address bar. So frustrating! If I wanted to search from the address bar I wouldn't have gone to Google to do it. I DON'T want to search from the address bar EVER! So please don't say 'why don't you just..x,y or z'. I've managed to turn off all the address bar suggestions and whatnot with about a dozen different setting which is ridiculous. Turning off the rich results should fix everything but it doesn't. No mater what I try I cannot get text to appear in the Google search bar. So basically Firefox has stolen the functionality of the Google webpage for me. I've been using Firefox for a long time but lately I'm been questioning why a lot. Anyway, any suggestions to stop Firefox from hijacking my search would be appreciated.

Asked by bpereira 2 years ago

Answered by Terry 2 years ago

  • Archived

poshukach

good day. two days ago I was infected by poshukach probably when downloading Opera browser or a torrente file. So, whenever I initiate firefox I am redirected to poshukac… (read more)

good day. two days ago I was infected by poshukach probably when downloading Opera browser or a torrente file. So, whenever I initiate firefox I am redirected to poshukach browser instead. Question is: how can I get rid of poshukach? Thanks a lot

Asked by mail1133 2 years ago

Last reply by raotw.sq 1 year ago

  • Archived

90.0.2 to 94.0.1 window-update problems

[Edited: Point (1) is now serious. Point (2) can be ignored. I have edited the question title to indicate that it still occurs in version 94.0.1. My latest post in this t… (read more)

[Edited: Point (1) is now serious. Point (2) can be ignored. I have edited the question title to indicate that it still occurs in version 94.0.1. My latest post in this thread identifies another symptom of the update problem]

I have been automatically updated to 90.0.2 on several machines (most 64-bit Windows 7), but there appear to be problems with the latest version. I can't see evidence that these have already been reported.

1) Window update. When the browser window comes to the fore (top of the z-order), or when resurrecting from a minimized state, it does not redraw the whole window. Usually, half is missing. However, a cursor-move event while over the window triggers a redraw.

2) I have just experienced CAPTCHA issues trying to get into an gov.ie website. Instead of showing me text to enter into the field, it just showed a gray square. However ,the same challenge works OK in Chrome (i.e. it's not a problem with the site itself).

Are these known issues? Is there a way to regress to the previous version?

Asked by ACProctor 2 years ago

Last reply by ACProctor 1 year ago

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  • Archived

Suddenly cannot open local .py files (Python source files) as plain text

Hello. Up until recently, I could click a link to a locally stored Python source file (.py extension) and it would display as a plain text file in Firefox. This is what… (read more)

Hello.

Up until recently, I could click a link to a locally stored Python source file (.py extension) and it would display as a plain text file in Firefox. This is what I want; e.g., it is a way that I view my notes, refer to examples, and so on.

Starting a few days ago, when I click such a link, I now get a pop-up window with the two options "Open with" or "Save file." I have tried a number of things to get back to the old behavior, including deleting the handlers.json file in my Profile folder, running a full Refresh, and creating a new profile. None of these got me back to the old behavior: displaying the .py file as plain text.

If I set the "Open with" option in that pop-up window to Firefox, I just keep getting the pop-up over and over again, while a new tab is created each time.

Note: if I look at a .py file on GitHub, there is no problem: again, the file just displays.

I suspected this behavior is connected with my having installed the latest version of Python (3.9.6) a few days ago, and I just confirmed this by updating Python on another machine. That is, on the other machine, the .py file would display as plain text until just now, after I update Python there.

So, I believe the Python installation is the cause of the problem, but, nonetheless, it seems to me that I should be able to set (or unset?) something within Firefox to make .py files open as plain text, as they used to.

Any ideas?

Thanks in advance.

Asked by bjkeefe 2 years ago

Last reply by bjkeefe 1 year ago

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  • Archived

How to select camera?

On Firefox 90 on Ubuntu 20.04, when a site asks for camera and microphone permissions, it’s not possible to select any device anymore. It just shows the default camera an… (read more)

On Firefox 90 on Ubuntu 20.04, when a site asks for camera and microphone permissions, it’s not possible to select any device anymore. It just shows the default camera and the default microphone.

Earlier Firefox releases used to show a selection list for the camera and also another one for the microphone.

My default camera is the one built into the laptop and I would like to use an external one that has adequate picture quality.

Can you please help selecting a camera with the new Firefox?

Asked by gdukai.laptop 2 years ago

Last reply by UniQMG 1 year ago

  • Solved
  • Archived

Ubuntu 18.04.5 - tab flickering when I refresh or loading website

Dear Mozilla Support, After some update (I think from 89.0.0 version of Mozilla Firefox - this version with new looks of tabs) I notice flickering on the tab when I load… (read more)

Dear Mozilla Support,

After some update (I think from 89.0.0 version of Mozilla Firefox - this version with new looks of tabs) I notice flickering on the tab when I loading website or refresh website. This looks very strange. Like I said I dindn't notice any issue with flickering on previous Mozilla Firefox versions. Only with these new versions with new look of the tabs. I didn't remember if it was 89.0.0 version or 90.0.0 version. I don't know if it is problem with the machine but I didn't notice this issue on another computer with 90.0.2 Firefox version but with Windows 10 OS. I also noticed this issue with Firefox 90.0.0.2 with Windows 7 OS on another computer so I don't know if this is problem with two computers or Firefox itself. Can you help me?

Yours faithfully, Piotr

Asked by Peter 2 years ago

Answered by cor-el 2 years ago