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What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 7 months ago

Answered by jscher2000 7 months ago

  • Archived

Firefox hangs/freezes after 85 update.

Hi everyone, After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of fire… (read more)

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

Asked by info4851 7 months ago

Last reply by jscher2000 6 months ago

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Firefox crashing constantly and incredibly unstable

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes… (read more)

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes. Biggest issues are on Reddit. I'm able to browse the Firefox support pages with minimal issues (although it has crashed once or twice).

Crash happens in Safe Mode. (I'm in safe mode right now and it just crashed) I did a FULL clean install about a week ago. (actually did it twice just to be sure)

Not sure what info you need in order to help, but here is some of the crash report from the latest one today.

Signature servo_arc::Arc<T>::drop_slow<T> | servo_arc::Arc<T>::drop_slow<T> | mozilla::dom::Element::UnbindFromTree More Reports Search UUID 2a1bc85b-67b2-4dd4-a669-82da60210119 Date Processed 2021-01-19 18:12:21 UTC Uptime 19 seconds Install Age 845,692 seconds since version was first installed (1 week, 2 days and 18 hours) Install Time 2021-01-08 20:07:45 Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05) Buildhub data OS Windows 10 OS Version 10.0.19042 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

UHD Graphics 630 (Mobile) (0x3e9b)

Startup Crash

False

Process Type content Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffff Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,992,422,912 bytes (138.53 TB) Available Page File 7,993,192,448 bytes (7.99 GB) Available Physical Memory 4,360,728,576 bytes (4.36 GB) System Memory Use Percentage 48 EMCheckCompatibility

False

App Notes

FP(D00-L1100-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8d, AdapterSubsysID2: 12191462, AdapterDriverVersion2: 26.21.14.3086DWrite? DWrite+ WR? WR- OMTP? OMTP+4

Processor Notes

processor_ip-172-31-18-68_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"

Asked by elliotlandes 8 months ago

Last reply by elliotlandes 7 months ago

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secure website

Firefox updated to version 85 yesterday and now I cannot log into social security website, either personal or bso. I get message 'Secure connection failed' 'an error occ… (read more)

Firefox updated to version 85 yesterday and now I cannot log into social security website, either personal or bso. I get message 'Secure connection failed' 'an error occured during a connection to secure.ssa.gov' 'PR_Connect_Reset_Error'. The page offers no options or details.

Asked by kandtjr 7 months ago

Last reply by gazolacobain 7 months ago

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Firefox refresh

I was asked to refresh my Firefox, because it started slowly. Frankly, I'm very hesitant to do so. Last time I did that, which was some time ago, I had many problems and … (read more)

I was asked to refresh my Firefox, because it started slowly. Frankly, I'm very hesitant to do so. Last time I did that, which was some time ago, I had many problems and it took some time to repair those problems that it created. What does Firefox help suggest I do? Is there still going to be problems once I do a refresh of my computer browser? Thank you.

Asked by sciencemagic 7 months ago

Last reply by sciencemagic 7 months ago

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Enable/disable automatic redirect.

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings… (read more)

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings and disable the automatic redirect. Now a week or two later I'm sitting here going I can't find the setting anymore? I can't even search for it and have absolutely no results you would think searching for "redirect" in the settings pain would bring it up. it's probably something that got buried in developer tools that I would never be able to turn off/toggle again unless I get lucky with the right extremely memorable and easily accessible incantation in the about : config because that's just all so well documented. Is it a "1" is it a "0" is it a "5" which one disabled / enabled what is the other options do?

Asked by iMark77 6 months ago

Answered by cor-el 6 months ago

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  • Archived

Deleting cookies and cache

Currently on Firefox Version 85.0 (64-bit) using with Windows 10 Pro Until recently (before Firefox updated versions) my cookies, cache and history, were automatically de… (read more)

Currently on Firefox Version 85.0 (64-bit) using with Windows 10 Pro

Until recently (before Firefox updated versions) my cookies, cache and history, were automatically deleted on exit from Firefox with no problem. Now I can not delete them for some reason. Even when I try manually to "Clear Data" and also manually clear all History (all sub-menus checked to be cleared). When I restart and open an online newsletter, normally I have to sign in. I don NOT have passwords checked to be saved in FF options and never did. But now with the new version it just auto signs me into that website. I do NOT want my passwords saved/remembered, nor any of my other info, etc! It is really annoying and not secure if FF is now saving information we don't want it to! What is going on here? How do I resolve and get back the way I had it before the update? Please advise. Thanks in advance!

NOTE: I don't want to start from scratch by clearing out Firefox totally or messing with my profile. I have too much customization to start over from scratch. (That would be like asking somebody to reinstall Windows entirely when something minor goes haywire!)

Asked by msg_824 7 months ago

Answered by alt4mike 7 months ago

  • Archived

Website doesn't load in Firefox but does in other browsers.

Deathwishcoffee.com does not load in Firefox. In fact, Firefox doesn't do anything, just sits there. I have followed all the instructions found in this article: https://s… (read more)

Deathwishcoffee.com does not load in Firefox. In fact, Firefox doesn't do anything, just sits there. I have followed all the instructions found in this article: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can and it is still not loading the website. If I am told to follow these instructions as an answer to this post, I will uninstall Firefox on all my devices and never use it again. Please familiarize yourself with the instructions in the article before responding to this post.

So far this is the only website I've found that isn't loading. Yes, Chrome, Brave and Microsoft load the page just fine. There is nothing at all wrong with the website itself. This is all Firefox, and nothing that's already been suggested is fixing the problem.

Asked by Angelina Croft 7 months ago

Last reply by Angelina Croft 7 months ago

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Moving webite tabs below bookmarks

Last time Firefox updated, I managed to find information online about moving the website tabs so they were below the bookmarks instead of at the top of the screen. It was… (read more)

Last time Firefox updated, I managed to find information online about moving the website tabs so they were below the bookmarks instead of at the top of the screen. It was a huge pain-in-the-butt to do.

After a recent re-install, the tabs have moved themselves back to the top of the screen and nothing I do seems to be able to move them back below the bookmarks.

Is there a way I can move the tabs that doesn't involve spending hours hunting through posts on the web, changing hidden Firefox settings, and recoding .css files?

If not, why do you not give the option to move the tabs wherever the user wants? Especially when it makes far more sense to have the website tabs directly above the website being viewed, at least in my opinion?

I'm currently using Firefox 85.0.2 (64-bit).

Asked by sparrowfox 7 months ago

Answered by jscher2000 7 months ago

  • Archived

Copy/Paste

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality? How can this be disabled/f… (read more)

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality?

How can this be disabled/fixed?

One highlights a text (any text) on some web sites, Edit menu allows Copy, context menu allows Copy, one hits Copy, nothing happens. It's not even a page where someone wanted to "copy protect" some information.

Copy and Paste should work just as advertised since those were invented, how hard can it be to get that right? Even stupid Notepad never fails at it. And no, I don't care what the idiot who programmed a page though would be/should be best for me, I want Copy to be copy, Paste to be paste. This used to work in "original" Firefoxes even when page developers wanted to make it not work.

And yes, while on a given page Copy fails miserably, at the same time in other pages it works.

Asked by Pók 8 months ago

Last reply by jscher2000 5 months ago

  • Archived

Hyperlinks

Three days ago in Outlook 2010 hyperlinks stopped working. I ran chkdsk & scan , repaired outlook, switched Icloud add in on & off, safe mode, stylo on & off,… (read more)

Three days ago in Outlook 2010 hyperlinks stopped working. I ran chkdsk & scan , repaired outlook, switched Icloud add in on & off, safe mode, stylo on & off, and much much more So I am about to change to MS Edge as when I tried that hyperlinks work fine. Last time I used MS browser was with Win 98 or 2000 ! I have been using Outlook 10 and Firefox for 10 years with no problem, but have spent many hours with online suggestions of many remedies on this occasion, but no solution. I have given up ! The problem is Firefox.

Asked by IAN.BRIDGES 7 months ago

Last reply by IAN.BRIDGES 7 months ago

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Customizing headers and footers for printing.

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this.… (read more)

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this. I don't know if it was a recent update or what but I am using Windows 10 Home. Please help so I don't have to find a new browser.

Asked by themills98 7 months ago

Last reply by jscher2000 4 months ago

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Put tabs BELOW address bar already!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hi to ALL Firefox admins and programmers..... I think Im speaking for most people when I say this...... PUT THE DAMN TABS !!!!!BELOW!!!! the address bar already!! People … (read more)

Hi

to ALL Firefox admins and programmers.....

I think Im speaking for most people when I say this......

PUT THE DAMN TABS !!!!!BELOW!!!! the address bar already!!

People have been begging you to do this for ******* years!!!

Stop being such a**holes and make it like this BY DEFAULT FOREVER! And add a simple option in the setting that always allows the user to put the tabs above or below....but I know most people want this always BELOW!!!

Fix this issue PLEASE it pisses soooo many people off having the tabs above the address bar. ...Also when I double click on the empty space beside the tabs it just shrink the open window.....change this so double clicking on the empty area OPENS A NEW TAB...

Signed a VERY pissed off user!

Asked by mrgzjk 7 months ago

Last reply by Chris Ilias 3 months ago

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Certain websites don't work in Firefox but work in other browsers.

I'm using Firefox 85. Windows 10. Started happening 2 days ago. I've come across some sites that are giving me errors, but they work fine in chrome. Things I've tried: … (read more)

I'm using Firefox 85. Windows 10. Started happening 2 days ago.

I've come across some sites that are giving me errors, but they work fine in chrome.

Things I've tried:

  • Restarting computer
  • Restarting router
  • Disabling Firefox addons
  • Clearing all cookies + history
  • Clearing cache

Below is what happens when I try to sign into the Playstation Store. Also getting similar 406 error trying to access Yamazaki Home

Example: When I click "SIGN IN" on the Playstation Store page, I'm met with a 406 error.

These are the headers that are returned.

Response Headers. Cache-Control no-cache, no-store, max-age=0, must-revalidate Connection keep-alive Content-Length 38 Content-Type application/json;charset=UTF-8 Date Sat, 30 Jan 2021 20:01:40 GMT Expires 0 Server nginx Strict-Transport-Security max-age=31536000 ; includeSubDomains X-Content-Type-Options nosniff, nosniff X-CorrelationId c22fffff-05c7-4d2c-81c0-699bbba555c3 X-Frame-Options DENY X-Psn-Correlation-Id c22fffff-05c7-4d2c-81c0-699bbba555c3 X-Psn-Request-Id 8b5177d1681a03522a5a687f9de05f18 X-RequestId 8b5177d1681a03522a5a687f9de05f18 X-XSS-Protection 1; mode=block

Request Headers Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/\*;q=0.8 Accept-Encoding gzip, deflate, br Accept-Language en-US,en;q=0.5 Connection keep-alive DNT 1 Host ca.account.sony.com Referer https://store.playstation.com/en-us/latest Upgrade-Insecure-Requests 1 User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0

Asked by Hugh 7 months ago

Answered by Hugh 7 months ago

  • Archived

Weird font on some website's

Hi, I need help, on some website's the font has strange symbols.. see the screenshot. how can i fix this? this is pretty annoying. Thanks in advance. … (read more)

Hi,

I need help, on some website's the font has strange symbols.. see the screenshot. how can i fix this? this is pretty annoying.

Thanks in advance.

Asked by kjellcremers 7 months ago

Last reply by kjellcremers 7 months ago

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  • Archived

Accees Denied: You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca

I'm getting this error message on a site I have visited for 10 years without a problem. Last week this error message came up. Its for a financial website. I have been … (read more)

I'm getting this error message on a site I have visited for 10 years without a problem. Last week this error message came up. Its for a financial website. I have been able to reach the same website through Safari and Opera so its a Firefox issue.

Access Denied You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca

Asked by Jimceez 7 months ago

Answered by Jimceez 6 months ago

can't sign in to one of my google accounts, but I can on another

one of my google accounts, which I have been able to sign in through firefox for years, suddenly started giving me an error message after entering my email address on the… (read more)

one of my google accounts, which I have been able to sign in through firefox for years, suddenly started giving me an error message after entering my email address on the google sign in page. I have another google account and I'm able to sign i using firefox just fine. The error message given is:

This browser or app may not be secure. Learn more Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.

I'm using a windows 7 box and Firefox 85.0.2.

I'm able to sign in just fine when I use google chrome. I've cleared cache and data in the browser. I'm not sure what else to try. Any suggestions? Any other information I can provide to help identify the problem?

Asked by vseavello 5 months ago

Last reply by FredMcD 4 months ago

  • Archived

Firefox crashes

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely diffe… (read more)

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely different web sites. All other software i use and other browsers don't crash at all.

Asked by vlad7799199 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

Import of bookmarks in Firefox after machine restart

I had to delete the content on my computer and restart. All my Firefox bookmarks are deleted and I wonder if its possible to get them back. I did probably not have a fire… (read more)

I had to delete the content on my computer and restart. All my Firefox bookmarks are deleted and I wonder if its possible to get them back. I did probably not have a firefox account. But all bookmarks are saved on my computer in a folder. Thank you for helping. Regards Magne

Asked by eriksenmagne 7 months ago

Last reply by FredMcD 7 months ago