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Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (read more)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 1 year ago

Answered by cor-el 1 year ago

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Google Calendar won't load in Firefox

I'm using Firefox 84.0.2 on Ubuntu 18.04. It has suddenly stopped being able to load Google Calendar. It shows the banner for Google Calendar but no content, and the pr… (read more)

I'm using Firefox 84.0.2 on Ubuntu 18.04. It has suddenly stopped being able to load Google Calendar. It shows the banner for Google Calendar but no content, and the progress bar shows it continually trying to load. Even after several minutes there is no time-out. The problem persists in safe mode. No other Google products (Gmail, Google Drive) show this problem, and the calendar loads normally in Chrome. Any suggestions would be appreciated.

Asked by tmichael.mcnulty 1 year ago

Answered by tmichael.mcnulty 1 year ago

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Google Calendar will no longer completely load.

Hello All, I was working on a Google Apps Script to convert a Google Form entry into a Google Calendar event. Nothing too crazy so I'm not sure that the JavaScript I'm us… (read more)

Hello All,

I was working on a Google Apps Script to convert a Google Form entry into a Google Calendar event. Nothing too crazy so I'm not sure that the JavaScript I'm using would do anything to the browser. I could access Google Calendar just fine this morning and then all of the sudden, my calendar page wouldn't completely load. It loads the upper and left panels but not the actual calendar. There's no error message popups, the loading status just keeps spinning.

I've cleared all cache, closed/reopened the browser, restarted my computer, refreshed Firefox, opened Firefox in Safe Mode, tried a Private Window, uninstalled and reinstalled Firefox. I can access Google Calendar just fine on Microsoft Edge and Google Chrome.

Web Console shows a lot of warnings and an Exception error but I don't see anything that gives me a clear understanding of what the problem is. Halp!!!1!1

Asked by clark.hurst 1 year ago

Answered by jonzn4SUSE 1 year ago

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Parked Domain Website Suddenly Blocked

I belong to a teacher's union and the state website is suddenly blocked in all my browsers. I am clueless as to how to fix this. It makes no sense to me as I changed noth… (read more)

I belong to a teacher's union and the state website is suddenly blocked in all my browsers. I am clueless as to how to fix this. It makes no sense to me as I changed nothing except to update Firefox browser and Windows. See the site is not blocked anywhere in the options. Message I get is: "Access closed Site psea.org is blocked, because it belongs to blocked categories: Parked Domains If you think that site should not be blocked please send a message to network administrator

Can anyone help me?

Asked by pmruzicka 1 year ago

Answered by pmruzicka 1 year ago

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Certain Websites slow to load

OS: Windows 10-64 Home or Windows 10-64 Pro Version 20H2 (OS Build 19042.685) with all current updates Firefox: 84.0.2 (64-bit) For about a week now a few websites are … (read more)

OS: Windows 10-64 Home or Windows 10-64 Pro Version 20H2 (OS Build 19042.685) with all current updates Firefox: 84.0.2 (64-bit)


For about a week now a few websites are taking a long time to load on my 4 PCs (examples: ebay.com, walmart.com, pch.com). If I click the link on the search page it takes almost 30 sec to load, right click and open in a new tab same time, and open a new tab and type or paste address the same amount of time. Most other website open almost immediately.

The issue does not resolve in safe-mode or if I manually disable add-ons. I'm using the default theme.

All websites load without issue on Chrome and Edge.

Asked by Big Steve 1 year ago

Last reply by Big Steve 1 year ago

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Two monitors: Toolbar menus cut off

Hello! I am using Firefox on my notebook with external monitor. When the external monitor is set up as the main display and above the notebook monitor, the toolbar popup … (read more)

Hello!

I am using Firefox on my notebook with external monitor.

When the external monitor is set up as the main display and above the notebook monitor, the toolbar popup menus in Firefox are cut off on the notebook monitor (≡ & addons like uBlock etc.), so only a small upper part of them is displayed. The ≡ menu can be fully operated in this case because it has scroll bars, the addons' menus do not.

If the notebook monitor is set up as the primary monitor or is not below the external monitor, the problem does not occur.

Disabling all addons does not cause any change.

The problem does not occur with other browsers either.

Would appreciate some help!

Martin

Translated with www.DeepL.com/Translator (free version)

Asked by Tanrim 1 year ago

Last reply by Tanrim 1 year ago

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Dashlane extension not found to download on Firefox.

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When … (read more)

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When searching for 'Dashlane' on the Firefox browser to install the extension on my browser, nothing relating to 'Dashlane' can be foound.

Asked by John Wheal-Jones 1 year ago

Answered by TyDraniu 1 year ago

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Can not play videos at one website

I have what I think is a specific video problem. Videos from the Washington Post get the message “This video is currently not available”. Other videos, e.g. from the Ne… (read more)

I have what I think is a specific video problem. Videos from the Washington Post get the message “This video is currently not available”. Other videos, e.g. from the New York Times do work. Washington Post videos work with Chrome and Opera.

The problem is on a new Dell Inspiron 5502 running Windows 10 and Ubuntu with dual boot. The problem only occurs under Ubuntu 20.04.1 LTS. It does not occur under Windows Firefox.

The current Firefox is 84.0.2. The problem did occur under 84.0 but I didn’t have time to pursue it.

The add-ons manager under extensions has no entries. Under plugins there is only “OpenH264 Video Codec provided by Cisco Systems”.

Under preferences, performance, hardware acceleration is not selected and the content process limit is left at 8.

Running in safe mode does not help.

I had a different video problem on a pair of the hardware visible at https://support.mozilla.org/questions/1320396?utm_campaign=questions-reply&utm_source=notification&utm_medium=email#answer-1381141 This is a different machine and a different problem.

Asked by alan.schulman 1 year ago

Answered by jonzn4SUSE 1 year ago

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Unable to connect to reCAPTCHA

Hi, since today I've been unable to connect to reCAPTCHA. At first the reCAPTCHA boxes didn't show up at all and Firefox prevented me from connecting with Google because … (read more)

Hi, since today I've been unable to connect to reCAPTCHA. At first the reCAPTCHA boxes didn't show up at all and Firefox prevented me from connecting with Google because of an error with the certificate. I was able to fix that by allowing Firefox to trust root authorities (solution #6 on this list: https://sectigostore.com/page/fix-the-warning-potential-security-risk-ahead-error-in-firefox/ )

While the reCAPTCHA boxes are showing up again, I still can't connect with it. When checking the box, it starts loading for a while and I get an error message saying that there's no contact with reCAPTCHA and that I should check my connection and try again. I included a screenshot.

I went to topics of people who had the same problem and tried everything. Disabling protection against tracking, disabling Adblock, starting Firefox in safe mode, refreshing Firefox, loading another Firefox profile, restarting Firefox, uninstalling and reinstalling Firefox, restarting my pc. I'm desperate.

I'm only having this problem in Firefox, not in any other browser.

Asked by glennstakkestad 1 year ago

Answered by cor-el 1 year ago

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search without ip address location

For internet service I have to use a mobile hotspot for my desktop pc. The problem is that the mobile hotspot ip address is about 300 miles from where I am. So doing a … (read more)

For internet service I have to use a mobile hotspot for my desktop pc. The problem is that the mobile hotspot ip address is about 300 miles from where I am. So doing a search, I get results for that area that I am nowhere near. How do I stop this?

Asked by TomFoolery 1 year ago

Answered by jonzn4SUSE 1 year ago

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Viewing special prices on manufacturer's website.

Hard to explain why I am asking here, but here goes: I am a reseller and use different sources. One of our vendor's websites is showing me retail pricing after I login. … (read more)

Hard to explain why I am asking here, but here goes:

I am a reseller and use different sources. One of our vendor's websites is showing me retail pricing after I login. Our special prices used to (and are supposed) be visible. If you don't log in, no prices are visible. My sales rep asked IT, who said to clear cache and cookies. And again today, he said it is on my end, not theirs.

Of course, that doesn't solve the problem. Do not even know where to begin.

Win10 Firefox 84.0.2 ABP

Thank you.

Asked by CiaoBella1 1 year ago

Last reply by CiaoBella1 1 year ago

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bookmarks menu (turned on in customization)

My problem is that I must have accidentally dragged a folder from bookmarks to the bookmarks menu bar. It can't be deleted (option grayed out), can't view properties (gra… (read more)

My problem is that I must have accidentally dragged a folder from bookmarks to the bookmarks menu bar. It can't be deleted (option grayed out), can't view properties (grayed out) and even when I attempt to to restore bookmarks from an earlier date it does not correct the issue.

I have restarted the computer.

I have restored bookmarks after deleting them all.

I have attempted to backup bookmarks (before trying to remove them) and no matter what that folder won't budge from the right side of my bookmark menu. I can make it disappear by turning off bookmark menu but that's not useful to me. (Did you know that when you back up bookmarks - firefox puts them into a json extension! Try to restore that file - it's NOT even an option! Rather the options are import from this browser or that one - that's another issue all together so let's set it aside for another time.)

I am totally frustrated because I am almost 100% certain that this done by me in my speedy way, trying to drag a bookmark to the folder rather than hitting the star and putting it in the appropriate folder.

The only thing I haven't done is uninstall this firefox and reinstall it. I am a bit scared to do that. I have been a firefox user early on. How do I save these bookmarks without creating the same issue again? I don't want to go through the entire ordeal only to find out something is corrupted in my profile. What then.

Ideas would be help me a great deal. Please be patient. I am used to doing things on my own but I can follow directions. The only problem I have is that pesky file that won't be dragged, or deleted, or moved in any fashion. Is there a bookmark cloud on mozilla where I can just reinstall my bookmarks, passwords and add-ons without a lot of hassle? I sincerely have done all I know how to do.

Thanks for your help.

Asked by cvillegal 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox keeps 'forgetting' login details for the websites I frequently visit. I also have difficulties with help articles tha bear no resmblance to the details i find on my browser

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' u… (read more)

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' update' buttons on the dialog box that appears when I log in manually. For example, I must have entered half a dozen or more details manually in the last and clicked the 'save' button on the dialog box tha appears but the 'login and password' menu item only shows two that have been saved that day.

I can find nothing that has had any effect in the present help topics.

Another annoying aspect is that help topics appear to prescribe 'fixes' that have no parallel in the details that appear on the actual browser menu items.

I apologise in advance to the relevant developers, but I am now questioning why I should persevere with such a 'buggy' app that used to perform beautifully in the past.

Asked by jackgeorge15 1 year ago

Last reply by FredMcD 1 year ago

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Downloading zip files as pdf

Hello I am a long-time user of firefox and so far I have not had a problem for which I would not find a solution on the Internet. It’s about using firefox in the workplac… (read more)

Hello

I am a long-time user of firefox and so far I have not had a problem for which I would not find a solution on the Internet.

It’s about using firefox in the workplace. I do not have administrator privileges when using a computer.

In my work, I often have to download files from the official (closed intranet) page, which are either in pdf (individual documents) or zip format (larger files).

Lately, I have been downloading a zip file that firefox marks as a pdf and asking if I want to open or save it.

If I save it, it gets saved as pdf and than I have to rename it to zip to correctly open it.

Chrome, on the same workstation, and internet explorer for the file correctly determine that it is in zip format.

I have already refreshed firefox but the problem remains.

Thanks

Asked by najjep 1 year ago

Answered by cor-el 1 year ago

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Addons are getting disabled automatically

Looking for any help or advice, I only use 2 addons in firefox, they are Bitdefender Wallet and Adblock and since the last Firefox update I cannot get either working. I … (read more)

Looking for any help or advice,

I only use 2 addons in firefox, they are Bitdefender Wallet and Adblock and since the last Firefox update I cannot get either working. I can install adblock, it will work until the browser is closed, next time I open the browser it will be disabled with no option to re enable it and no explanation as to why it was disabled. I have tried a few addons as a test and after the browser is closed all will be automatically disabled. With Bitdefender wallet trying to install the extension results in an error of the download is corrupt.

I have used Firefox for years with both of these options and no errors. To try and fix I have reinstalled both Firefox and Bitdefender but the issue remains the same.

Current Firefox build is at 84.0.2

Any advise would be brilliant as I really do not want to resort to Chrome (which is working perfectly).

Many thanks.

Asked by stuart47 1 year ago

Answered by stuart47 1 year ago

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Certain images broken(Green/Pink)

Hi, Ever since a while ago, some images are not showing correctly in Firefox. I must have gotten this issue in the last update(84.0.2) or slightly earlier. I tried resett… (read more)

Hi,

Ever since a while ago, some images are not showing correctly in Firefox. I must have gotten this issue in the last update(84.0.2) or slightly earlier. I tried resetting it, and used safe mode, but I still get the same issue. I don't know how to fix it at this point, and the only solution I have at the moment is to switch over to Chrome for important times, such as for online exams, but this is not ideal. Does anyone have a clue about what could be wrong, or am I doomed to use alternatives to Firefox during important times/just for viewing certain pictures?

Current Version: 84.0.2 (Auto-Update/Help -> About Firefox) OS: Windows 10

Thank you.

Asked by Mistful 1 year ago

Answered by Mistful 1 year ago

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suddenly safeway.com will not support firefox. Told to install chrome browser and use that.

The Safeway website has always supported Firefox until recently. Now we are told it is incompatible with Firefox and you must use the Chrome browser. Complained to Safewa… (read more)

The Safeway website has always supported Firefox until recently. Now we are told it is incompatible with Firefox and you must use the Chrome browser. Complained to Safeway and they just said they will forward it to their website manager.

Firefox works with all other websites I use.

Asked by Barry Jedrick 1 year ago

Last reply by Barry Jedrick 1 year ago