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  • Solved

Sometimes when I open some websites, all the fonts are ineligible. It's happen with google tools too.

It's wierd, because when I inspect the element, I can see the right text. And with I close all tabs and open the security firefox, works fine. I Already tested delete all… (read more)

It's wierd, because when I inspect the element, I can see the right text.

And with I close all tabs and open the security firefox, works fine.

I Already tested delete all add-ons, anti-virus,...Nothing helped

Asked by Lucas Parra 1 month ago

Answered by cor-el 2 weeks ago

  • Solved

Embedded youtube videos not playing, An error occurred. Please try again later. Youtube layout issues

Hi, first of thanks for reading and possibly responding. The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try a… (read more)

Hi, first of thanks for reading and possibly responding.

The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try and play the video on the said site it will load and display an error message An error occurred. Please try again later. If I visit the video on youtube, link provided in the video itself, then it plays just fine. Error is not restricted to one site but anything that embeds youtube videos.

I have also come across some strange youtube.com issues, when I am on the main website you get the thumbnails of video's but no time duration are displayed in the thumbnail, neither are the 3 dots where you can have one of the videos removed (not a big deal and maybe this was implemented a while ago I don't know tbh). When I play a video, as in visit the video page on youtube the side bar videos sometimes do and sometimes don't display time duration.

Please check attached image to see what I mean. Left is without said timecodes, right is what it almost should be.

What addons do I use: Ublock Origin is the only one worth noting but even without it the weird thing still occurs. I don't use any plug ins that correspond with youtube.

I am using the latest Firefox on Windows 10.

Things I have tried thus far to resolve it: - make sure Firefox is up to date - try with and without addblocker (Ublock) - remove Adobe flash entirely - refresh Firefox and clear all data and cookies 9tried this I think 3 times now, no change) - looked through older posts with similar issues but most links regarding html5 on youtube were 404 and sometimes the solution stated things like 'cause by some video helped addon' which I do not use or updating Flash

Am I the only one with this issue?

Asked by WaffleToaster 1 month ago

Answered by WaffleToaster 1 month ago

  • Solved

Can't use Firefox to access my bank account

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG a… (read more)

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG and the Defender firewall. When I try to enter my account PNC tells me that it cannot find the code and tells me to use another browser like Chrome or Internet Explorer which I don't want to do. PNC tell me to contact Firefox as, "It is not their problem." But so far I have found nothing in Firefox to solve the issue whatever is causing it. I need help as I would rather not change browsers.

I have restarted my PC, checked and restarted AVG, checked the troubleshooting program, and reinstalled Firefox, but nothing seems to correct the problem. So where do I go from here?

Asked by Warp on Fire 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Why are all docs I output to PDF now turned into Firefox HTML files? It needs to stop!

Ever since I installed the last update, 84, which caused a host of problems I will not go into, an unanticipated one was that I can non longer output to PDF as Firefox au… (read more)

Ever since I installed the last update, 84, which caused a host of problems I will not go into, an unanticipated one was that I can non longer output to PDF as Firefox automatically changes it to Firefox HTML Files. I can view them in Acrobat, but the subtle difference makes it impossible for Word Perfect to recognise them if I need to import them back (as in when something gets lost and all I have is the PDF). Please, community, do NOT tell me all I need to do is use MS Word to fix this. This is NEVER going to happen, now or ever! Now that this made clear, what, if anything can I do? And why would Firefox have anything to DO with me converting WP files into PDF? Clearly there is some greedy little finger stuck somewhere, because the proof is in the long list of files I now have that are no longer PDF. I have opened them in Acrobat and saved them again, but they still show up as FIrefox HTML Files. Aaargh! Help, please! It's driving me mad!

Asked by ljorde 2 weeks ago

Answered by Wesley Branton 2 weeks ago

  • Solved

Now have to mouse click the cursor in the search box before I can type

Strange little problem has started recently and am thinking it might be related to the latest couple of FireFox updates. When I open FireFox and try to start typing in th… (read more)

Strange little problem has started recently and am thinking it might be related to the latest couple of FireFox updates. When I open FireFox and try to start typing in the search engine box, nothing happens...I have to click the mouse pointer on the cursor to seem to activate it for lack of a better term...and then I can start typing OK. [ No other typing / mouse click related problems with anything else what-so-ever ]

The cursor automatically goes right into the search box like it should, sitting there blinking for me to simply start typing from the keyboard. But typing is unresponsive, no typing occurs until I now take the extra step and mouse click on the cursor., then I can type OK.

Default browser is FireFox...the behavior is the same on multiple search engines of Google, DuckDuckGo, and Wikipedia. Since Firefox was a common denominator, I uninstalled FireFox, reinstalled it…but no help. Yet, if I try Internet Explorer from the ‘Windows Accessories’ section, it's search box typing works normally. Any experience / known issues would be appreciated.

Asked by roundball 2 months ago

Answered by roundball 3 weeks ago

  • Solved

session files stop updating, open session is not fresh!

There is a problem that has haunted me for many years, regardless of the versions of firefox, the bottom line is that when I close the browser after a long work, and open… (read more)

There is a problem that has haunted me for many years, regardless of the versions of firefox, the bottom line is that when I close the browser after a long work, and open it later, an outdated session is restored, 4-5 hours old, and not the last one. Having watched the "sessionstore-backups" folder and its three files, I found that at some point these files simply stop changing, so the next time the browser is opened, the session is not fresh. Why is this happening, I cannot understand why the session files freeze and do not update despite the fact that I continue to work in firefox ??

Asked by vad-athlon 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Solved

YouTube not working properly on Firefox

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected fro… (read more)

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected from chat" and I can't even access the profile menu (clicking on my profile pic on the top left just shows a loading icon forever).

Tried the following without any luck: 1. Safemode 2. Clearing all cache 3. Refresh firefox (When I first did a refresh, it started working again, then I went to sleep and the next morning the same problem is back again)

Any help would be much appreciated.

Asked by Nekonron 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Can't delete Other Bookmarks folder from bookmarks bar

Hi community, Somehow the Other Bookmarks folder showed up at the end of my bookmarks bar. I am pretty sure it was not there yesterday. I assume that somehow I accidental… (read more)

Hi community,

Somehow the Other Bookmarks folder showed up at the end of my bookmarks bar. I am pretty sure it was not there yesterday. I assume that somehow I accidentally placed it there.

The problem is that I can't either move it, or remove it from there. When you select it, delete option is grey and not available. Does anyone now exactly how to remove it from the bookmarks bar?

Thank you people... :)

Asked by Slobodan 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Chinese language pack gave Japanese Characters

“连”、“设备” are Microsoft YaHei(MSYH), but the others are other fonts which are not on my computer, and although my settings are zh-CN, my language pack is zh-CN, my Default… (read more)

“连”、“设备” are Microsoft YaHei(MSYH), but the others are other fonts which are not on my computer, and although my settings are zh-CN, my language pack is zh-CN, my Default Font is MSYH, the bold characters are JAPANESE STYLE CHINESE CHARACTERS. Maybe it is because in your font-config, ja-JP is former to zh-CN, please fix it.

Asked by 1900011604 1 month ago

Answered by 1900011604 3 weeks ago

  • Solved

Account is Locked

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still lo… (read more)

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still locked.

I can't find the right place to ask for help. I'm hoping this is the right place.

Asked by furkan.uzumcu 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Firefox 84.0.2 not showing videos or gifs - only a green screen

All of a sudden Firefox 84.0.2 has stopped showing videos on any web site, including Twitter. It doesn't show GIFs either. (Photos are fine.) All one can see is a green … (read more)

All of a sudden Firefox 84.0.2 has stopped showing videos on any web site, including Twitter. It doesn't show GIFs either. (Photos are fine.) All one can see is a green screen.

NOTE: I have made ZERO changes to Firefox's settings, ZERO changes to my computer (it has been on continuously since last night when everything was working fine). It simply started happening today.

I have checked several of the web sites in Chrome and they work just fine.

I cleared the cache, but that didn't help. Any ideas?

Asked by RemySecor 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Solved

Bookmark html file import

I replaced my craptop with a pc. Part of my process included creating a bookmark html file from the craptop which I'd hoped to import into my pc. Problem is I do not se… (read more)

I replaced my craptop with a pc. Part of my process included creating a bookmark html file from the craptop which I'd hoped to import into my pc. Problem is I do not see a way, how, etc. to import that bookmark html file into the pc firefox browser.

Thanks

Asked by imabuckeye 3 weeks ago

Answered by tjn21 3 weeks ago

  • Solved

Firefox crashes and can't use the existing profile when relaunching

Over the past week I've had this error popup a few times when Firefox is launched: "You've launched an older version of Firefox. Using an older version of Firefox can cor… (read more)

Over the past week I've had this error popup a few times when Firefox is launched:

"You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox."

I haven't yet spotted a pattern, but the most recent time it happened, I had the browser already open and either opened a new window or clicked Firefox in my start menu. The new window showed my homepage (blank tab) but was unresponsive: I couldn't type into the address bar, click a bookmark, or even close the window. The existing window was fine, so I closed that but had to kill Firefox in Task Manager.

When I relaunched Firefox, I got the above error message. Luckily I use Sync, so my many bookmarks are backed up. But of course all cookies have been deleted, so I have to login to websites again.

Firefox is up-to-date (84.0.1, 64-bit) and running on Windows 10 Enterprise. I even uninstalled, cleared out the data in AppData\Roaming\Mozilla (plus Local and LocalLow), and reinstalled.

As I said, this has happened a few times over the last week (3 or 4?) and is starting to get annoying now!

Any ideas? Thanks!

Asked by gbull 2 months ago

Answered by gbull 3 weeks ago

  • Solved

Update popup every day

I would like this set for once week at the least amount of time. Right now the popup is every day, and I'm so frustrated with it that I don't know exactly how many times… (read more)

I would like this set for once week at the least amount of time. Right now the popup is every day, and I'm so frustrated with it that I don't know exactly how many times I have to close it. It's just a fact for me that I cannot take the time to update when I just close it. I imagine everytime I close FF it will popup again when I open it.

Can I set it to update during non-working hours? Please tell me how, step by step if possible, thank you so much, Denise

Asked by nwcountry 3 weeks ago

Answered by nwcountry 3 weeks ago

  • Solved

Google calender not showing fully, only getting part of left column with month, can't click on anything

Windows 7 Pro, Firefox, current, 84.0.2. I've tried logging out and back in, I've cleared ALL history, cache, cookies, etc. I've tried restarting Firefox, no help. Gmai… (read more)

Windows 7 Pro, Firefox, current, 84.0.2.

I've tried logging out and back in, I've cleared ALL history, cache, cookies, etc. I've tried restarting Firefox, no help. Gmail, Voice and contacts all show fine. This was working fine last night, less than 12 hours ago. System was shut down last night, and booted this morning, and this problem has occurred. Logged in via Chrome and calendar shows fine, so it's likely some probem with firefox. Hate to reset firefox and have to load all my extensions again.

Here are the extensions/Add-ons I have loaded. But bear in mind these were loaded last night, and have been loaded for many months at least, with no problems. AND, other Google site, gmail,voice, contacts all work fine.

Adblock Plus Bitwarden Don't Fuck with Paste Facebook Container Flash and Video Download Gmail reverse conversation Google Analytics Opt-out Google Analytics Opt-out Add-on (by Google) HTTPS Everywhere IDM: Youtube to MP3 Javascript Switcher Lastpass Open With Print Edit WE SingleFile

Below pic is what I see. Blue bar at top scrolls left to right continuously.

I've tried the Firefox reset/refresh option, exact same issue.

I'm even willing at this point to uninstall Firefox and reinstall from scratch, but how do I ensure ALL Firefox system modifications, etc. ARE removed?

HELP!

Thanks.

Asked by firefoxsupport2 1 month ago

Answered by Buchmann4 4 weeks ago

  • Solved

updates

We love Firefox except for: • The automatic updates. We’ve turned this off in options, but updates still take place without our approval and they really screw up our pa… (read more)

We love Firefox except for: • The automatic updates. We’ve turned this off in options, but updates still take place without our approval and they really screw up our pages. What do we have to do to prevent this from happening? • What if we do NOT want Firefox to be our default browser?

Asked by fleeming 4 weeks ago

Answered by FredMcD 4 weeks ago

  • Locked

can not read bangla font

duplicate of /questions/1324409 thread. dear firefox community, I am trying to read Bengali newspapers on their website but i am not able to read the Bengali font correct… (read more)

duplicate of /questions/1324409 thread.

dear firefox community, I am trying to read Bengali newspapers on their website but i am not able to read the Bengali font correctly from BBC NEWS BANGLA website. It is showing incorrect bangla. It is horrible experience. Need solution.

website address : https://www.bbc.com/bengali/news-55812403

Asked by mnahid95 1 month ago

Last reply by mnahid95 1 month ago

  • Solved

Screen times out ofter 1 minute inactivity

Added random screen savers from bing. Screen now reverts to saver after 1 minute. Have tried the settings in control panel/ settings. Tried uninstalling bing but just ran… (read more)

Added random screen savers from bing. Screen now reverts to saver after 1 minute. Have tried the settings in control panel/ settings. Tried uninstalling bing but just ran into dead ends. Any suggestions on where to look?

Asked by tedgaida 1 month ago

Answered by FredMcD 1 month ago