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Update 85.0.2 has a major glitch!!!

I set my options to notify me of upgrades to Firefox, and I do download and install them regularly. Not anymore. 85.0.2 caused a major problem. It would crash regularl… (read more)

I set my options to notify me of upgrades to Firefox, and I do download and install them regularly. Not anymore. 85.0.2 caused a major problem. It would crash regularly with any redirect. Probably not using technical term, but as examples: 1) in yahoo mail reading email from local paper, click on read more and it crashed (never did before) 2) on my child's school website and click to view lunch menu - crash!!! Firefox became totally useless. Crash turns monitors black and then screen identifies crash, it will go back to the previous page, but just don't try to click on anything or crash again.

Fix: you can't "downgrade" or uninstall update - so I found a good "restore point" in Windows 10 that took me back to Firefox 84.0.2 (FYI 85.0 seemed to work, but I don't want any hassles). If you try to use Firefox after "restoring" it will still try to ask you to update to the newer version. So, you have to go into registry and disable the updates. Restart and presto, Firefox back to normal operation (the dreaded 85.0.2 is still downloaded, but it won't install or ask you to install it all the time).

I hope someone fixes this. I wish I knew more about computer programming and could help. I will wait for a good while before trying to update or install a newer version. It's a shame because I appreciate the security fixes. I LOVE Mozilla Firefox but this incident woke me up to the imperfect nature of this science.

Asked by tmund19 3 weeks ago

Last reply by FredMcD 2 weeks ago

Sync didn't work

Hello community, does anybody know wether it's possible to get a backup from Firefox for a sync that didn't work? I got a new computer today from my company and synced my… (read more)

Hello community, does anybody know wether it's possible to get a backup from Firefox for a sync that didn't work? I got a new computer today from my company and synced my Firefox settings on the old one before. Back home with my new computer I was able to run the sync but all my settings are lost. Even though I'm logged into Firefox with my account. Problem: the old computer is already cleared and set back. Any ideas or solutions out there? Thanks and cheers, Christian

Asked by christian.fluri 3 weeks ago

Last reply by cor-el 3 weeks ago

Crashing Tabs

Good Afternoon, I have been experiencing issues with Firefox for the past couple of months. Whether I have two or ten tabs open, the browser stops working, crashes then e… (read more)

Good Afternoon,

I have been experiencing issues with Firefox for the past couple of months. Whether I have two or ten tabs open, the browser stops working, crashes then exists out of all the tabs. I have tried various things to solve this problem, to which I have found no solution. I would greatly appreciate the assistance provided as to what I should do about this. Below are a few of the many submitted crash reports.

Please respond as soon as possible.

Thank you so much.

Respectfully,

Ayan

Report ID Date Submitted bp-1ed2720c-3c6d-4cc7-9e11-b4a0a0210125 1/25/2021, 5:24 PM bp-43aaf5df-fe65-46d3-ac81-5f0d00210125 1/25/2021, 5:24 PM bp-2c554db1-4bb5-4a3e-a672-49d5c0210125 1/25/2021, 5:24 PM bp-0625794f-41c7-4a07-940a-f9f5f0210125 1/25/2021, 5:24 PM

Asked by ayanhsu947 1 month ago

Last reply by cor-el 3 weeks ago

firefox clogs disk

Hello. Firefox quickly takes up all the space on the SSD. After about two days of work, there is no disk space left. Closing the browser helps, but it's not comfortable. … (read more)

Hello. Firefox quickly takes up all the space on the SSD. After about two days of work, there is no disk space left. Closing the browser helps, but it's not comfortable. Windows 10 system.

Asked by vasiliev.andrey2020 1 month ago

Last reply by spdgnzls 3 weeks ago

www.jerusalem.muni.il. PR_CONNECT_RESET_ERROR

Hello world, I'm writing from France. I cannot reach this site : www.jerusalem.muni.il It's the site of the municipality of Jerusalem, very very generic... The error mess… (read more)

Hello world,

I'm writing from France. I cannot reach this site : www.jerusalem.muni.il It's the site of the municipality of Jerusalem, very very generic... The error message of (all) my browser is PR_CONNECT_RESET_ERROR My Mozilla is up to date. Any help ? Thanks by advance (it's for answering a job offer on this site, in hebrew) Eric

Asked by Eric BB 2 months ago

Last reply by Tymcat 3 weeks ago

Restoring existing Firefox Bookmarks after IOS upgrade from W7 to W10

I am upgrading my PC from W7 Home Premium to W10 soon. I understand this will result in a complete reimage of the PC and all existing files will have to be restored. I … (read more)

I am upgrading my PC from W7 Home Premium to W10 soon. I understand this will result in a complete reimage of the PC and all existing files will have to be restored. I currently use a Seagate external hard drive as a system backup. Can the W7 "backup" Firefox file on the Seagate be used to restore my existing bookmarks to the new W10 Firefox download? If so, how do I do this?

Asked by dddjshow 3 weeks ago

Last reply by jscher2000 3 weeks ago

Firefox crashes due to BitDefender AV

Source Firefox Summary Stopped working Date ‎12/‎17/‎2020 9:58 AM Status Report sent Description Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe P… (read more)

Source Firefox Summary Stopped working Date ‎12/‎17/‎2020 9:58 AM Status Report sent Description Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 84.0.0.7650 Application Timestamp: 5fd3fbc2 Fault Module Name: gemmauf64.dll Fault Module Version: 1.27.100.0 Fault Module Timestamp: 5f5a3902 Exception Code: c0000005 Exception Offset: 0000000000026763 OS Version: 10.0.19042.2.0.0.256.48 Locale ID: 1033 Additional Information 1: d9b9 Additional Information 2: d9b9d8073e834ac1eab3ba200584843a Additional Information 3: 16c8 Additional Information 4: 16c899f3967d5da6d8b003ecee90a3e9 Extra information about the problem Bucket ID: 4dd5b2a202f4fd24df4974e1c1a5846b (2254461601440957547)


Every now and then Firefox crashes without proper crash report. I have checked my PC's reliability history crash logs found that BitDefender causes the crash. Does anyone experiencing the same thing? Do you any fix for this problem?

Asked by Eildriz 2 months ago

Last reply by Wayne Mery 3 weeks ago

Premanently Disable Updates

Hey all, I need to stick to 84.0.2 for a while and need to permanently disable update to 85 or newer builds! But the dumb Firefox downloads itself and install on next lau… (read more)

Hey all, I need to stick to 84.0.2 for a while and need to permanently disable update to 85 or newer builds! But the dumb Firefox downloads itself and install on next launch! Please help me permanently disable updates downloads even when opening about windows, via settings?! Thanks in advance.

Asked by omidsolo 4 weeks ago

Last reply by FredMcD 4 weeks ago

Control+F doesnt work on certain pages

I click control+F but this function does not work on all sites and can't find matches even though I'm sure that word is on the site, so I have to switch over to Google ch… (read more)

I click control+F but this function does not work on all sites and can't find matches even though I'm sure that word is on the site, so I have to switch over to Google chrome to use this function instead. Am I doing something wrong? It works sporadically. I took a screenshot of it working and not working. I try the exact same website in chrome and it allows me to search.

Asked by nelevnes 4 weeks ago

Last reply by cor-el 4 weeks ago

Help me understand normal vs DRM Free

Hello, For some reason I need to download and stick to the 84.0.2 for a while, so need to download it from release history. But I'm confused between normal release vs DRM… (read more)

Hello, For some reason I need to download and stick to the 84.0.2 for a while, so need to download it from release history. But I'm confused between normal release vs DRM Free release!

1. Which one is the one posted on the public website for public download?

2. Can you please explain DRM Free simply?

Thanks :)

Asked by omidsolo 4 weeks ago

Last reply by cor-el 4 weeks ago

Firefox Browser Update -- lost all passwords

I got a notice to update my browser and I was informed that I would lose my bookmarks and history. Okay, I can live with that. However, I also lost all my user names an… (read more)

I got a notice to update my browser and I was informed that I would lose my bookmarks and history. Okay, I can live with that. However, I also lost all my user names and passwords. What went wrong, and why must I lose that info when I execute and update -- seems like a real dis-incentive to update my browser.

Asked by Guy 1 month ago

Last reply by tjn21 1 month ago

Opening Firefox Browser Issues.

Hello, I need help. Unlike my Dell Laptop that opens when clicking "Flaming Fox" icon in Tray, my iMac version of Firefox forces me to 're-create/register' my account, '… (read more)

Hello, I need help. Unlike my Dell Laptop that opens when clicking "Flaming Fox" icon in Tray, my iMac version of Firefox forces me to 're-create/register' my account, 're-syncing/re-registering' each time. Very frustrating. Assistance would be much appreciated. There must be a simple solution that alludes me.

Asked by EOC 1 month ago

Last reply by FredMcD 1 month ago

Firefox forgets all settings and login info every time I restart no matter what I do

- I have no add-ons - always use private browsing is off - delete cookies is off - ask to save logins and passwords is on (I can save passwords all I want, but when I res… (read more)

- I have no add-ons - always use private browsing is off - delete cookies is off - ask to save logins and passwords is on (I can save passwords all I want, but when I restart my computer, they won't be there.)

I can't find any info already asked about this - I'm running version 84.0.1

Help! I'm about ready to switch browsers..

Asked by ruby.entler 1 month ago

Last reply by FredMcD 1 month ago

Translation problem by Reader view

I really thank you for this reader view. Something perfect. The only flaw is the translation problem. Automatic translation cannot be performed in this view. It would be … (read more)

I really thank you for this reader view. Something perfect. The only flaw is the translation problem. Automatic translation cannot be performed in this view. It would be perfect if working with a translation software in this regard.

Thank you very much if you take into consideration.

Asked by bukac4 1 month ago

Last reply by cor-el 1 month ago

Undoing Imports?

I have multiple google accounts on my mac and I recently switched over to Firefox. I tried to really quickly import some things and figured while I was doing it I might a… (read more)

I have multiple google accounts on my mac and I recently switched over to Firefox. I tried to really quickly import some things and figured while I was doing it I might as well import everything. I imported all of the information from another persons google account and I'm not certain how I even managed it. It would take upwards of an hour to delete all this information and I'm not sure whether or not when I delete things like passwords on firefox if its also deleting them on google or not. I just need to undo the entire import. I don't need to figure out how to import from my google account or anything at this point I don't really care. Where I think I went wrong is it gave me the option between two google accounts one of them saying a generic name and one saying mine. I forgot that their google account is under my name and that the generic one must have been mine. Is there any way to just undo the entire import?

Asked by rileycosminsky 1 month ago

Last reply by FredMcD 1 month ago

accounts.firefox.com doesn't load on Firefox 78.6.1 ESR x86_64 (RHEL 8)

Hi, When i try to open the page https://accounts.firefox.com to login in order to setup sync on my browser (Firefox 78.6.1 ESR x86_64 on RHEL 8) it doesn't load (please s… (read more)

Hi,

When i try to open the page https://accounts.firefox.com to login in order to setup sync on my browser (Firefox 78.6.1 ESR x86_64 on RHEL 8) it doesn't load (please see attachment picture).

Any idea what can be the problem?

Asked by maverick.pt 1 month ago

Last reply by cor-el 1 month ago

Lightning calendar in the field for the TASKS, ALL TASKS for RECURING TASKS

Hello, After the latest update of Thunderbird, in the Lightning calendar in the field for the TASKS, ALL TASKS for RECURING TASKS for the future and not only for the sele… (read more)

Hello, After the latest update of Thunderbird, in the Lightning calendar in the field for the TASKS, ALL TASKS for RECURING TASKS for the future and not only for the selected day in the calendar appear. Usually "TODAY" is always marked there. What do I have to do so that only the TASKS up to the marked date appear in the future? Since my knowledge of English is unfortunately not sufficient to describe this complex problem in English, I use the Google translation function and have added the original German text below for explanation. Perhaps that helps to understand the formulation of my request? I would be very happy to hear from you. Kind regards George

Original text in German: Hallo, nach dem neusten Update von Thunderbird, erscheinen im Lightning-Kalender in dem Feld für die AUFGABEN nun auch ALLE AUFGABEN bei WIEDERKEHRENDEN AUFGABEN für die Zukunft und nicht nur für den jeweils gewählten Tag im Kalender. Normalerweise ist dort immer der "HEUTIGE TAG" markiert. Was muss ich tun, damit künftig wieder nur die AUFGABEN bis zum markierten Datum erscheinen? Da meine English-Kenntnisse leider nicht ausreichend sind um dieses komplexe Problem auf English zu beschreiben, nutze ich die Google-Übersetzungsfunktion und habe den deutschen Ursprungstext zur Erläuterung unten angefügt. Vielleicht ist trägt das zum Verständnis der Formulierung meines Anliegens bei? Über eine Antwort würde ich mich sehr freuen. Freundliche Grüße Georg

Asked by tomsb 1 month ago

Last reply by jonzn4SUSE 1 month ago

internet connection

I keep getting this message when i try to access websites. my connection is ok. Unable to connect Firefox can’t establish a connection to the server at at.atwola.com. … (read more)

I keep getting this message when i try to access websites. my connection is ok.

Unable to connect

Firefox can’t establish a connection to the server at at.atwola.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Asked by jooojack 1 month ago

Last reply by FredMcD 1 month ago