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SSL_ERROR_UNRECOGNIZED_NAME_ALERT

Firefox won't open my professor website: https://danielesirangelo.altervista.org/ and there's this error How can i fix this? … (read more)

Firefox won't open my professor website: https://danielesirangelo.altervista.org/ and there's this error How can i fix this?

Asked by Gabriele Grillo 1 year ago

Last reply by cor-el 1 year ago

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Firefox Tabs and Menu Bar color changed to purple - how to change back to old colors?

Firefox Tabs and Menu Bar color changed to purple with the new version. How can I change them back to the colors I had in my old version which was White with black font?… (read more)

Firefox Tabs and Menu Bar color changed to purple with the new version. How can I change them back to the colors I had in my old version which was White with black font?

Asked by gblaca 1 year ago

Answered by gblaca 1 year ago

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SEC_ERROR_BAD_SIGNATURE returned on private PKI containing intermediate CA

I am trying to browse websites through a proxy that intercepts the TLS connections and signs the certificates using a private CA certificate. If I'm using only a root CA … (read more)

I am trying to browse websites through a proxy that intercepts the TLS connections and signs the certificates using a private CA certificate.

If I'm using only a root CA certificate, setting it on my proxy as well as in the OS's certificates store, I can browse the internet without any issues. The chains in this case would be: Root CA -> Server Certificates

However, my setup mandates that I use an intermediate CA on the proxy. The chains in this case would be: Root CA -> Intermediate CA -> Server Certificates If I add an intermediate CA to the proxy and the root CA to my OS's certificates store, I get the following error:

" Secure Connection Failed An error occurred during a connection to www.youtube.com. Peer’s certificate has an invalid signature. Error code: SEC_ERROR_BAD_SIGNATURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

"

I'm using Firefox 82.0.2 on Windows 10.

How can I get more details on why it's failing? I've tried looking in the "Security" tools tab, but I see only this error ID.

Thank you, Cosmin

Asked by cosmin.banu 1 year ago

Answered by cosmin.banu 1 year ago

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Open PDF not download

Firefox is downloading all PDFs that I open rather than opening them and then downloading/saving only the ones I need to save. I've adjusted my settings to "open with Ado… (read more)

Firefox is downloading all PDFs that I open rather than opening them and then downloading/saving only the ones I need to save. I've adjusted my settings to "open with Adobe Acrobat DC" and don't see any further settings. I'm on a MacBookPro. TIA!!

Asked by echazdon 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Some videos on Youtube gives tells me that the browser don't recognize the video formats.

The problem: Some videos on YouTube gives me the "Your browser does not currently recognize any of the video formats available." "Click here to visit our frequently aske… (read more)

The problem: Some videos on YouTube gives me the "Your browser does not currently recognize any of the video formats available." "Click here to visit our frequently asked questions about HTML5 video." It's only a few of the newer videos on YouTube that is giving me this problem, it's not base on the uploader as i can watch some of their other newly uploaded videos. Furthermore at the same time this started to be a problem i also noticed another one, the side bare on the left would often not load.

I believe this problem started for me after the latest update i did to windows 10.

I am running 82.0.2 (64-bit) version of Firefox. i have tried most of the things listed in other post without success, disabling all extensions, running in safemode, resetting Firefox and reinstalling Firefox

Asked by Migomsl 1 year ago

Answered by Migomsl 1 year ago

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iframe

Hello all, I whrite my website in a text-editor and test it with different browsers, now I'll change from frameset to iframe and had followed problem: All files are on … (read more)

Hello all,

I whrite my website in a text-editor and test it with different browsers, now I'll change from frameset to iframe and had followed problem: All files are on same server (local) 3 (4) sources to display in 4 splitted windows. All tested browsers (IE, Edge and Chrome) will show content correctly, only FF in Version 82.0.2 will show content 1 and 2 correct, content 3 will show content 4 while refered content 2. For example see images - one with real existing files (all local) and second with file 3 no existing jet (will be create soon). Browsers on images are from left Chrome, IE, Edge and FF. Right is the html, they all display.

thx in advance - Thomas

Asked by moon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Roblox Not Loading and won't work

I require assistance. I have a game called Roblox that I played every day. It would start as usual and I would play with my friends and all. But suddenly, it started sayi… (read more)

I require assistance. I have a game called Roblox that I played every day. It would start as usual and I would play with my friends and all. But suddenly, it started saying "An error occurred while starting roblox". I tried opening Roblox on Firefox but it said "Warning: Security Risk ahead", I even tried advancing, and it still wouldn't let me in. I tried restarting my computer, restarting Roblox, my internet, and deleting and reopening Roblox, but nothing worked. I emailed my teacher and he hasn't responded yet, and I'm kind of desperate. so please help. I noted that this happened earlier, so I am wondering if this is temporary or if i accidentally installed a virus or something. Please respond as soon as possible! ( I tried Roblox.com, but it said it was blocked because of filtering, even though there is nothing inappropriate on it ).

Asked by LOFelixJ41 1 year ago

Last reply by Wesley Branton 1 year ago

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installing Chrome on computer with Firefox

I use Firefox as default browser and cannot install Chrome. Downloaded Chrome and tried to install but I get 404 error message saying selected URL cannot be located on th… (read more)

I use Firefox as default browser and cannot install Chrome. Downloaded Chrome and tried to install but I get 404 error message saying selected URL cannot be located on this server. I have cleared cache and cookies, didn't help.

Asked by pbtroubadour 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox 78.4 upgrade - I am on 68.12.1

I am just wondering about my Firefox browser 68.12.1 as seems like it's locking up more especially when I am deleting files and also saving files to a folder. I went on … (read more)

I am just wondering about my Firefox browser 68.12.1 as seems like it's locking up more especially when I am deleting files and also saving files to a folder. I went on help and seems like all kinds of problems with those on 78.4 upgrade so just wondering what to do. Stewart

Asked by sjlang 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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What happened to the Download Icon Arrow for the FF Toolbar?

What happened to the Download Icon Arrow for the FF Toolbar? It is missing from my toolbar and not available in Customize. I have a blank space where the where the icon … (read more)

What happened to the Download Icon Arrow for the FF Toolbar? It is missing from my toolbar and not available in Customize. I have a blank space where the where the icon used to be. I can click on that space and the downloads will show, but the icon is not there. If I go to Customize to drag it to the toolbar, the Download Arrow is not there either.

Asked by kathyjoe5 1 year ago

Last reply by cor-el 1 year ago

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https://detectportal.firefox.com/success.txt message.

I am running FireFox 82.02 (64 bit) on a windows 10 computer. The " you must log in to this network" message leading to the https://detectportal.firefox.com/success.txt "… (read more)

I am running FireFox 82.02 (64 bit) on a windows 10 computer. The " you must log in to this network" message leading to the https://detectportal.firefox.com/success.txt "success.txt response when picked. Iead the article which said to : (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste captiv and pause while the list is filtered

(3) Double-click the network.captive-portal-service.enabled preference to switch the value from true to false

If you are in a managed environment using an autoconfig file, for example, you could use this to switch the default:

user_pref("network.captive-portal-service.enabled", false);

Did all of that and the current switch is FALSE, but I continue to have the error each time I open FireFox.Been using FF for years with ZERO problems and never want to switch. What am I (not) doing?

Thanks in advance for any help.

Asked by Rageton 1 year ago

Last reply by cor-el 1 year ago

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Yahoo won't load

I'm having issues where Yahoo.com won't load on Firefox desktop. Any other site I try works fine... cnet, google, amazon, etc. My home page is also yahoo. When I open… (read more)

I'm having issues where Yahoo.com won't load on Firefox desktop. Any other site I try works fine... cnet, google, amazon, etc.

My home page is also yahoo. When I open Firefox, yahoo won't load. I'll go to another site which will load fine, then type in yahoo.com (instead of clicking home) and still won't load yahoo.

I get no error message, nothing, just the page won't load and after X amount of time it will stop trying and stay on whatever site I'm on at the moment.

Yahoo will load on chrome, edge, explorer.

Asked by efy007 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox does not remember open with setting for pdf files

Hi all, When I open a pdf in FF, it does not remember my settings, even though I have set to always open in Adobe Reader. I am running the latest version of FF and Win 10… (read more)

Hi all,

When I open a pdf in FF, it does not remember my settings, even though I have set to always open in Adobe Reader. I am running the latest version of FF and Win 10. I have recreated the handler.json file.

Regards,

Steve

Asked by OzSteveC 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Latest Firefox 82.0.2 64-bit cannot connect to the following page

Latest Firefox 82.0.2 64-bit cannot connect to the following page (it only displays a blank page even in safe mode and Enhanced Tracking off): http://links.email1.carrefo… (read more)

Latest Firefox 82.0.2 64-bit cannot connect to the following page (it only displays a blank page even in safe mode and Enhanced Tracking off): http://links.email1.carrefour.fr/els/v1/mkzWH2KjNWtjE/YUNiTTVaN01oQjVRUzZ1YmJaQWRYSlFudDFqV1RZeUsrTDFDSk12NUxuUVlqN3NqTTJXQmtiNXRxYnk2MytIQmhaWFlFN0RiT3JNTVI1M3JnL1kzZHhKUDl1WnZ0anpWNUZPeUovY3hJbEU9S0/ This is not happening in Google Chrome.

Asked by Robert12 1 year ago

Last reply by FredMcD 1 year ago

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Can't restore old data

Recently I was having the "toolbarbutton id= uitourtooltipclose" error when trying to start up firefox so as a fix I did a refresh through the uninstaller and ever since … (read more)

Recently I was having the "toolbarbutton id= uitourtooltipclose" error when trying to start up firefox so as a fix I did a refresh through the uninstaller and ever since then I can't recover my old firefox data. I've copied over my old data and replaced files when it's asked me to but no matter what when I start firefox again no changes have happened and my old data isn't restored. I can't sign back in to my firefox account either because I've forgotten the password and for some reason my email won't receive the password reset email. Is there any other way to restore my old firefox data aside from copying and replacing current files since that's not working for me. Making a new profile and copying the old firefox data into the new profile doesn't work either. I'm using windows 10 firefox 82.0.2

Asked by chunkx2chunk 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Header (tabs, toolbar) automatically hides itself

Dear Firefox support, When I use Firefox, the top of my window (with the tabs, pinned pages, toolbar, and everything immediately above the window I am working on) automat… (read more)

Dear Firefox support,

When I use Firefox, the top of my window (with the tabs, pinned pages, toolbar, and everything immediately above the window I am working on) automatically hides itself. When I hover my mouse over where it used to be, the toolbar and tabs drop down so I can see them, but then when I move my mouse away again they disappear. I don't know how to turn this off, I'd really appreciate some help! (I like seeing my tabs when I browse)

Thank you!

Asked by andrey.risukhin 1 year ago

Last reply by andrey.risukhin 1 year ago

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Firefox can't download from google drive if the file size is exceed for scanning virus

Firefox can't download from google drive if the file size is exceed for scanning virus, I tried to refresh it many time and close all add-ons, but I still can't download … (read more)

Firefox can't download from google drive if the file size is exceed for scanning virus, I tried to refresh it many time and close all add-ons, but I still can't download them, I tried another browsers and there are no problem, Please fix this issue as soon as possible, thankyou.

Video: https://cutt.ly/Firefox-Google-Drive-Issue

Asked by kennethcho2020 1 year ago

Answered by cor-el 1 year ago

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Something has gone wrong with my Firefox Browser. Can you please help?

The other day a few programs got downloaded by accident so I went to Control (Windows 10) and deleted them. I recall at the time that it also added an add on or two in my… (read more)

The other day a few programs got downloaded by accident so I went to Control (Windows 10) and deleted them. I recall at the time that it also added an add on or two in my Firefox Browser.

A couple of things are not working normally when I do a Google search with Firefox so I thought I should go back and delete the add ons that went into my Firefox which I didn't want.

But when I now go to tools and down to add ons all I get is a blank page.

I suspect the problem can be answer by deleting Firefox from my computer and downloading from the start but that will delete all the add ons that I have in the past put into Firefox and I cannot remember them all except Add Block, Webmail Ad Blocker and Adblock Plus.

Can someone please advise me but remember I am old and not at all computer savvy so any help will have to be in very basic description or guide.

Please ???????

Asked by avwood 1 year ago

Answered by avwood 1 year ago

  • Archived

Google Translator - Stopped working over themlast few days

A regular user of Google Translator, this add-on does not work anymore. If I click on the TRanslator button, the Google Translator will open up but immediately goes in to… (read more)

A regular user of Google Translator, this add-on does not work anymore. If I click on the TRanslator button, the Google Translator will open up but immediately goes in to "search" or seems to try to link withsomething.

If I go to Google directly and sign on, I have accessto the Google Translator immediately. I would rather stay on the Firefox browser to access the Translator. I tried to refresh Firefox browser to see if that would solve the problem but to no avail..

Asked by AMFOUR 1 year ago

Last reply by cor-el 1 year ago