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Possible scam involving email address

I was notified by a 3rd party monitoring service of a potential scam involving my email address, DOB, tel #, etc. To the best of my knowledge my password was not compromi… (read more)

I was notified by a 3rd party monitoring service of a potential scam involving my email address, DOB, tel #, etc. To the best of my knowledge my password was not compromised. I contacted the potential site from the alerts which was GTL.Net and after contacting customer support I was told they had nothing to do with GTL. This company appears legitimate but I have had no dealings with them and have no idea whether I am being scammed or not. But they were possibly accessing information which they did not need. Help, I am stuck as to what alternatives are available.

Picture of 1 of 4 notifications (all 4 were the same):

Compromised Email Address & Compromised Phone

Monitored Element Email Addresses: [confidential info]@Gmail.com Monitored Element Phone Numbers: [confidential info] Date Found: 11/10/2020

We monitor online activity to identify the potential illegal trading and selling of your personal information. Unfortunately, we found a match which indicates the information within the red box above is available online. If your password was also compromised, that will be noted in the "Additional Info" section below. Please note, this is the password associated with the site where your email address was procured.

If the “potential site” information is populated, we obtained credible evidence that this is the possible site from which your email address and password, if applicable, were found and we recommend you change your password for this site.

If the "potential site" is not named, you should consider what sites you have associated with the “Monitored Element Email Addresses” and consider changing your password on those sites..

For example, if you set up an account with madeupwebsite.com (fictitious site for this example), you provided your email address to this site and established a password for this site; that password should be changed. See additional comments under “Here's what to do:”, below. We monitor online activity to identify the potential illegal trading and selling of your personal information. Unfortunately, we found a match which indicates the information within the red box above is available online. Below you will find additional information on next steps to take to ensure your personal information is secure.

Additional Info

The following data was found compromised with your email address. First Name Thomas Last Name Garner Email [email]@gmail.com Address 1 [confidential info] City [confidential info] Zip [confidential info] Country us Phone Number [confidential info] Potential Site gtl.net Creation Date 11/10/2020 D.O.B. D.O.B. Found Match IDEMAILADDR,IDHOMEPHONE

Here's what to do: Immediately change the password for the website if identified above. Consider changing passwords for websites or online accounts which may be associated with this email address. If the password is not identified above, that does not necessarily indicate your password is safe. Passwords might not be visible to our monitoring due to encryption or otherwise, yet they could be procured and encryption cracked by parties obtaining information from the dark web. Utilize smart password habits. Re-using passwords across multiple sources may increase your vulnerability to identity thieves. Create unique and strong passwords for your accounts using a mix of special characters, numbers and upper and lower case letters known only to you.

Here's what to do: Ensure the accounts that contain your phone number are secure. Many times, your phone number is used to authenticate your name and account information for websites like Gmail and Facebook.

CyberScan 11/17/2020 X CyberScan 11/17/2020 X CyberScan

edited for formatting and removing personal info -Andrew

Asked by tbgarn 10 months ago

Answered by jscher2000 10 months ago

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Shortcut to directly screenshot a full page.

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that. Is ther… (read more)

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that.

Is there a shortcut to just directly take a screenshot of the whole page? Is there a way to configure such a shortcut if there isn’t one by default?

Thanks!

Asked by binki 11 months ago

Answered by jscher2000 11 months ago

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about.config

I am trying to use about.config but when i type it in address bar it imediatley goes to google search suggestions. I have tried to turn off search from address bar in opt… (read more)

I am trying to use about.config but when i type it in address bar it imediatley goes to google search suggestions. I have tried to turn off search from address bar in options but nothing works.

Firefox 82.0.2

Asked by charlesyalden 10 months ago

Answered by TyDraniu 10 months ago

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firefox tab name edit

firefox tab name edit: can a user name tab at will ? right now it has LOGO and "Home" but i want it to read something like OSC-US Office of Special Counsel-Independent Ag… (read more)

firefox tab name edit: can a user name tab at will ?

right now it has LOGO and "Home" but i want it to read something like OSC-US Office of Special Counsel-Independent Agency-Home because i just do.

i have three other bookmarks for OSC: i can edit the bookmark name from "properties" but have never known whether i can also edit the name shown on a tab.

LOGO Home isn't too helpful to me. but even just knowing that i CAN'T edit tab names will be helpful to know, so i can stop thinking about it and get some sleep after another bag of chocolate-chip cookies. being an american right now is plenty stressful.

who named them "cookies" anyhow?-is it bc they kind of leave crumbs? did i win?

thank you for helping. i do appreciate it.

Asked by notanotherhero 10 months ago

Answered by Václav Trpišovský 10 months ago

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New "403 Forbidden" webpage now blocking an everyday used website

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/ We now get a 403 Forbidden webpage (generated by Wordfence) inst… (read more)

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/

We now get a 403 Forbidden webpage (generated by Wordfence) instead.

Ditto when using the utube webpage, then in the About tab, trying to reach the website that way.

Trying the Mozilla technique of clicking on the lock icon ... I get both a secure connection message and a not-secure-connected message. Nothing I try after that affects anything. What to do???

Cheers Jaykay

Asked by Jaykay 9 months ago

Answered by Jaykay 9 months ago

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Firefox Refresh Wiped my saved passwords! Help!

I need help restoring my passwords. I saw a suggestion to refresh Firefox, and so I did, thinking it wasn't more than disabling the add-ons. I didn't realize it would eli… (read more)

I need help restoring my passwords. I saw a suggestion to refresh Firefox, and so I did, thinking it wasn't more than disabling the add-ons. I didn't realize it would eliminate my logins and passwords. Can someone help me find them? Otherwise I'm in some trouble.

Asked by bromax.cfr 10 months ago

Answered by jscher2000 10 months ago

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Arial Black font is missing

What happened to the Arial Black font? It suddenly disappeared from the list of fonts that appear in Tools >> Options >> Language and Appearance. Due to visi… (read more)

What happened to the Arial Black font? It suddenly disappeared from the list of fonts that appear in Tools >> Options >> Language and Appearance.

Due to vision problems, I require a bold font. Mozilla has now made it almost impossible for me to use Firefox. Does anyone know of a workaround to this problem?

also, a FYI: Removal of this font violates the Americans With Disabilities law.

Asked by jckamer 10 months ago

Answered by jckamer 10 months ago

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Getting rid of Duckduckgo

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google … (read more)

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google to once again be my default search engine. But, when I do a search, Duckduckgo comes up as the default, and when I look in Preferences/Search it again shows as the default. I went back into extensions and totally removed Duckduckgo, reset Google again as the default but it reverts to Duckduckgo. I went into One-Click Search Engines and removed Duckduckgo, but then when I try to select my default search engine there are no search engines from which to choose. I clicked on Restore Default Search Engines but then I'm back to Duckduckgo being the default search engine. I've spent hours searching online with no success. How do I get rid of it and get Google back as my default? I'm using Firefox 82.0 on an iMac running Catalina. I updated to 82.0 hoping that might solve the issue, but no luck.

Asked by philmguy 11 months ago

Answered by jscher2000 11 months ago

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Firefox Tabs and Menu Bar color changed to purple - how to change back to old colors?

Firefox Tabs and Menu Bar color changed to purple with the new version. How can I change them back to the colors I had in my old version which was White with black font?… (read more)

Firefox Tabs and Menu Bar color changed to purple with the new version. How can I change them back to the colors I had in my old version which was White with black font?

Asked by gblaca 10 months ago

Answered by gblaca 10 months ago

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Unwanted blank white bar

Can I remove the white bar that appears as shown? Sorry, but I have used Firefox for so long that I forget all the weird customisations I may have made in the past! … (read more)

Can I remove the white bar that appears as shown? Sorry, but I have used Firefox for so long that I forget all the weird customisations I may have made in the past!

Asked by pat1066z 10 months ago

Answered by pat1066z 10 months ago

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Firefox 82.0.3 update: All my Bookmarks and Tabs gone

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I notice… (read more)

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I noticed 'Restore Previous Session' was recommended as a 'fix' at some links. Mine is grayed out...if that matters. I have VERY important bookmarks, including links related to Hurricane Sally destruction to my home. PLEASE HELP! I'm not very computer savvy, so 'instructions for dummies' would be helpful. PS...I was able to bookmark this page, but at least 100 bookmarks vanished. Tabs & Bookmarks are fine with Safari and Chrome. Unfortunately, I rarely used those and did not migrate most Bookmarks to them. Lesson learned. Thanks in advance John

Asked by gulfbeach47 10 months ago

Answered by gulfbeach47 10 months ago

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trying to find bookmarks after i DID NOT listen to Mozilla warnings about installing older version

PLEASE, someone tell me my old bookmarks are living somewhere on laptop. I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, … (read more)

PLEASE, someone tell me my old bookmarks are living somewhere on laptop.

I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, did not even set up a profile b4 trying to install previous version (b4 82.0). Years worth of bookmarks are gone.

Used help topics to try the Import/Export-Restore Bookmark option. However the only json Mozilla extension I could find was related to my last attempt.

Running Wins 10-Mozilla/Firefox updated to 82.0 this morning. After the update my screen began to flicker and pull up sections of page in dark black. After verify the issue was with Moz I tried to revert back to older version. I was frustrated bc of the screen issues and as stated-did NOT do anything strongly suggested b4 going to previous version.

Although I chose previous version (64 bit) I actually ended up with a newly installed 82.0 However all bookmarks still gone & just icing on cake the flicker is still there.

Any help would mean to world. Thnx

Asked by Michelese 11 months ago

Answered by jscher2000 11 months ago

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"New" Firefox Search Result Hijacker

Hi, I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system. I … (read more)

Hi,

I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system.

I removed most of the unwanted Software but one problem remained: A search result hijacker was part of the package. It replaces the top 4 results with some cryptic redirect links that are luckily displayed in a different font, otherwise I wouldn't have noticed at all.

I tracked the issue down to a addon in Firefox (see attached screenshot) that I cannot remove, no matter what I try.

What I tried to remove it: - I tried to remove the addon via about:config - I tried to run Firefox in safe mode and uninstall it - I tried to factory reset Firefox - I Installed Avira and made a system scan - I installed MalwareBytes and made a system scan - I check all the extension folders for addons that I do not know but can't find anything - I checked my whole system for any xpi-files but couldn't find any.

I am out of ideas. I can disable the addon but thats about it. After a while Firefox will shut itself down and the next time I start it, the addon is on again. When I resinstall FIrefox, the same thing happens. The addon is always back.

When I inspect the element it loads some invisible icon file that is supposedly located in "src="jar:file:///C:/Windows/Installer/%7BB28AF4A4-C997-4A5B-A111-FD1E65138A8D%7D/%7B02E337C0-4D70-452D-AA64-92D0A8C5D953%7D.xpi!/icon48.png"", if that helps. But the location doesn't exist on my system.

Can anyone here help me? I alread sent a problem report via the official tool.

Sincerely Florian

Asked by flau 10 months ago

Answered by flau 10 months ago

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AlternateServices.txt - what does this file do?

Just curious what the text file "alternateservices.txt" has for function. It is located in the Firefox user folder on Windows 10 systems. Would be grateful for answers. … (read more)

Just curious what the text file "alternateservices.txt" has for function. It is located in the Firefox user folder on Windows 10 systems.

Would be grateful for answers.

Asked by loxia_01 10 months ago

Answered by cor-el 10 months ago

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SSL_ERROR_UNRECOGNIZED_NAME_ALERT

Firefox won't open my professor website: https://danielesirangelo.altervista.org/ and there's this error How can i fix this? … (read more)

Firefox won't open my professor website: https://danielesirangelo.altervista.org/ and there's this error How can i fix this?

Asked by Gabriele Grillo 10 months ago

Last reply by cor-el 10 months ago

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logged in websites are not remaining logged in, must re-log in every few hours

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, eve… (read more)

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Asked by JC 10 months ago

Last reply by cor-el 10 months ago

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Interactive Weather Radar Maps Not Working In Firefox

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my … (read more)

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my Firefox browser. It works fine in Chrome and Edge. The weather.com website loads just fine but the radar data (overlay on a map) will not load. IT WORKS FINE IN SAFE MODE. So i tried to disable all of my plug-in's, extensions and hardware acceleration in Firefox in regular mode. Still doesn't work. I created a new profile. Still doesn't work. I disabled the tracker feature in Firefox on that web page. Still doesn't work. I uninstalled and reinstalled Adobe Flash. Still doesn't work. Any ideas???

Firefox version 82.0 64 bit Running Windows 10 Professional

Asked by jlfptf 10 months ago

Answered by jlfptf 10 months ago

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Firefox not rendering Roboto font properly on macOS Big Sur

Hi everyone, I updated to macOS Big Sur yesterday and now I got display issue on websites that use the Roboto font (like Youtube, Trello, Google Translate, etc.) As you… (read more)

Hi everyone,

I updated to macOS Big Sur yesterday and now I got display issue on websites that use the Roboto font (like Youtube, Trello, Google Translate, etc.)

As you can see on the attached screenshot, the font is now always displayed BOLD and in a weird way.

I reinstalled the Roboto font on my mac but it did nothing. Everything is working fine with other web-browsers.

Can someone help me ?

Thanks by advance.

Best regards. Adrian

Asked by adrian.urso 10 months ago

Answered by adrian.urso 10 months ago