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After a clean install of windows 10, my saved logins and bookmarks are gone

Hey! I just formated mywindows 10 pc, installed firefox, and logged in, and usually all my bookmarks and saved logins return after i log my firefox account on, but they d… (read more)

Hey!

I just formated mywindows 10 pc, installed firefox, and logged in, and usually all my bookmarks and saved logins return after i log my firefox account on, but they didnt this time, im afraid i somehow overwrote the saved data, and now im without logins and bookmarks, i have googled and have tried going to archive and restoring, and i can only see a backup from today there, im afraid thats the one i made myself - its also saying 11 items, the backup, and i had way more, anyway when i click it, nothing happens.

I tried going to the firefox profile section, there was 2 profiles, none had my back up

Thx in advance!

Asked by kristian.nielsen 1 month ago

Last reply by kristian.nielsen 1 month ago

Just installed Firefox for the 2nd time. ios 10.15.7 on macbook Firefox is my default browser but I have to set it up each time I open the program

Any suggestions? I opened it without extensions and followed the other trouble shooting suggestions and even uninstalled and reinstalled. Every time I open Firefox, I am… (read more)

Any suggestions? I opened it without extensions and followed the other trouble shooting suggestions and even uninstalled and reinstalled. Every time I open Firefox, I am greeted as if it has not been set up. I feel like I am in the movie, "Groundhog Day". Help !

Asked by neetsie 1 month ago

  • Solved

secure conex fail

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed An error occurred during a connection to secure.capecodfive.com… (read more)

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed

An error occurred during a connection to secure.capecodfive.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

have previewed help topics particular to this problem, but not finding exact phrase. this is my online banking account. i use it regularly and often. i wanted to transfer funds. i have contacted the bank customer service, advised to clear cache and cookies, but no luck. FF autoupdates, Win7 not applying updates, prefer not using Win10.

i am over the hill and picking up speed, but need hand-holding at this point. moz help has helped before with good results. thanks for the life-preserver! elise bowen, cape cod

Asked by notanotherhero 1 month ago

Answered by notanotherhero 1 month ago

Error #3000 when trying to play a twitch vod.

Whenever I try to play a vod, any vod, I get "Your browser encountered an error while decoding the video. (Error #3000)" And this is like this only on Firefox, I've switc… (read more)

Whenever I try to play a vod, any vod, I get "Your browser encountered an error while decoding the video. (Error #3000)" And this is like this only on Firefox, I've switched to it a week ago and it's been like that ever since and it currently works on chrome. I've tried incognito mode, and to disable trackers, but nothing worked as of yet. What could be the problem and how can I fix it?

thanks, doxi.

Asked by kalo39570 1 month ago

I am unable to use the static site of m.facebook.com since 15/10/2020

I am unable to use the static site of m.facebook.com since 15/10/2020 at Firefox But before 15/10/2020, I was regularly using the static site of m.facebook.com at Firefox… (read more)

I am unable to use the static site of m.facebook.com since 15/10/2020 at Firefox But before 15/10/2020, I was regularly using the static site of m.facebook.com at Firefox. Why it's happening at Firefox?

Asked by alsadimdpromi83 1 month ago

Last reply by FredMcD 1 month ago

Cannot get to certain web pages - especially PayPal

I keep getting this message for certain sites, especially Paypal: "Error 403 Forbidden Forbidden Guru Mediation: Details: cache-lcy19231-LCY 1602842891 2695410268 Var… (read more)

I keep getting this message for certain sites, especially Paypal:

"Error 403 Forbidden Forbidden Guru Mediation: Details: cache-lcy19231-LCY 1602842891 2695410268 Varnish cache server2".

Can anyonenyone tell me why?

Asked by John 1 month ago

Pausing and stopping video also stops music playing outside Firefox

Pausing and stopping video also stops music playing outside Firefox. If I click pause or end a video within firefox, music playing outside firefox using programs that are… (read more)

Pausing and stopping video also stops music playing outside Firefox. If I click pause or end a video within firefox, music playing outside firefox using programs that are not firefox stops. How can this be fixed?

Asked by desbest 1 month ago

Last reply by desbest 1 month ago

Update Failure

I was asked by Firefox to update to the latest version. After installation and reboot it asks me again to download the latest version. It's as though the update install… (read more)

I was asked by Firefox to update to the latest version. After installation and reboot it asks me again to download the latest version. It's as though the update installation didn't update. Please advise

Asked by shafmc53 1 month ago

Last reply by FredMcD 1 month ago

Camera and microphone not detected

Hi everyone, I want to use the website Roll20 for online role playing with people far away (and even complete strangers). On my former computer, I switched from Opera to … (read more)

Hi everyone,

I want to use the website Roll20 for online role playing with people far away (and even complete strangers). On my former computer, I switched from Opera to Firefox to be able to use it with camera and microphone, and it worked well (Win8.1). On my new computer (Win10), it doesn't work any more. I don't get the prompt to allow the use of these devices. I don't even have any source to select for the microphone nor for the camera. I tried updating the drivers, updating Windows, but nothing changed. The camera works well with Windows's Camera app, and it seems to work fine on Roll20 with Google Chrome, so I still have this solution for next Sunday's game, but I would prefer to use Firefox if possible.

Asked by ludovic.crepel 1 month ago

Highlights on New Tab page not showing any Bookmarks

Hi, I hope someone can help - this is starting to get a little annoying. I'd like my New Tab page to display my Bookmarks in the Highlights section. I only check the sett… (read more)

Hi, I hope someone can help - this is starting to get a little annoying. I'd like my New Tab page to display my Bookmarks in the Highlights section. I only check the setting to show Bookmarks since what I'm looking for is something a bit like Speed Dial. The Highlights section can populate Visited sites just fine, but no bookmarks show up. My bookmarks are saved in the default Other Bookmarks folder. Safe Mode makes no difference.

This worked when I first set it up, but now the section is blank (again). It seems to happen after PC has been shut down, but I haven't tested that properly. Trying the steps mentioned in this post https://support.mozilla.org/en-US/questions/1282646 did nothing. Last time I fixed it by deleting my bookmarks completely and re-adding them, but that's not really a long-term solution.

Asked by ceshen 1 month ago

Last reply by ceshen 1 month ago

password lists

Firefox retains a list of passwords to various sites. In a ransomware attempt, one of these passwords was shown to me. I no longer trust this feature and want do delete a… (read more)

Firefox retains a list of passwords to various sites. In a ransomware attempt, one of these passwords was shown to me. I no longer trust this feature and want do delete all passwords from the list immediately. Where is it?

Furthermore, I do not want to be asked if I want this password saved. How can i disable this prompt. Thanks

Asked by jfuhr 1 month ago

Last reply by jscher2000 1 month ago

"Other bookmarks" button disappeared

After an update done on October 13, the button that I clicked on to see the menu list that showed selections like "show all bookmarks' and "other bookmarks" to see my boo… (read more)

After an update done on October 13, the button that I clicked on to see the menu list that showed selections like "show all bookmarks' and "other bookmarks" to see my bookmarks suddenly disappeared. The button used to be on the top right hand corner of the page, to the left of the one that is titled 'view history, etc". Now I cannot find the bookmarks. Help. Thanks in advance.

PS - When I changed/edited the post, and redisplayed the question, it did not show my changes but when clicked the "edit this question" link, the edit box contained the changes. That is confusing.

Asked by lflluch 1 month ago

Last reply by cor-el 1 month ago

Bank signon stopped working after last updates

As of Friday October 16, 2020 my bank sign on stopped working. I called the bank and they asked me to use my Microsoft edge browser and it worked. Any Idea on why this o… (read more)

As of Friday October 16, 2020 my bank sign on stopped working. I called the bank and they asked me to use my Microsoft edge browser and it worked.

Any Idea on why this on site does not work? I cleared cache and cookies and rebooted.

Asked by dale.traylor 1 month ago

Last reply by FredMcD 1 month ago

YoutubeTV is now incompatable with firefox on linux.

Suddenly on 10/16/2020 at around 9AM PST Youtube TV no longer plays on firefox, version 81.02 (64-bit) for Ubuntu canonical-1, used on my Ubuntu 16.04 computer. Youtub… (read more)

Suddenly on 10/16/2020 at around 9AM PST Youtube TV no longer plays on firefox, version 81.02 (64-bit) for Ubuntu canonical-1, used on my Ubuntu 16.04 computer. YoutubeTV plays on Chrome. Youtube TV also plays on a previous standalone firefox version, 81.0.2 (64-bit), I downloaded two months ago.

Asked by mruiterm 1 month ago

Firefox constantly crashing over last couple of months

HI. Firefox has been regularly crashing over the last month or two. Today it's crashed 4-5 times in 10 minutes. I tried sfc /scannow just now and there were no integrity … (read more)

HI. Firefox has been regularly crashing over the last month or two. Today it's crashed 4-5 times in 10 minutes. I tried sfc /scannow just now and there were no integrity violations. I've always submitted the crash report immediately after each event, however the last few were unsubmitted when I checked the log just now, so I've submitted them too. Firefox has always been updated to the latest version. Any ideas? Cheers Ian

Asked by zobrdrool 1 month ago

Last reply by zobrdrool 1 month ago

  • Solved

What website is slowing my browser down?

Every morning a website slows my browser down. Can take 10-15 minutes to get up to speed, things 'not responding' all over. I have Windows 10, Eset NOD32 anti virus, Ad … (read more)

Every morning a website slows my browser down. Can take 10-15 minutes to get up to speed, things 'not responding' all over. I have Windows 10, Eset NOD32 anti virus, Ad blocker plus, Facebonk Container, all that - but I'm just a grunt not a techy..

How do I find out which website it is, so I can nuke their server?

Asked by rupadarshin 1 month ago

Answered by leehooi1997 1 month ago

Facebook is showing whitescreen after 2FA only in Firefox

Hey , first time i am facing this problem , i deleted the profile files of firefox then i uninstalled my firefox then i deleted the update section then again reinstalled … (read more)

Hey , first time i am facing this problem , i deleted the profile files of firefox then i uninstalled my firefox then i deleted the update section then again reinstalled firefox , started firefox in safe more , or cleared every history cookies and also deleted every cookies but facebook seems to not load. First then i open facebook i can type the password and my email then there is 2FA then after giving the code FB loads for a bit then it shows white screen, i mean full white screen. So please help. This problem i am facing from last night when i left my pc on for the whole night while and sleep and when i came back on i cnt acess facebook . But chrome and microsoft edge works.

Asked by arghyaamber 1 month ago

Last reply by christopherwhite597 1 month ago

  • Solved

Window with tabs disappeared

Hi, just exited Firefox my usual way - Clicking Exit. Usual message pops up - Do you want to close 2 windows with xx tabs. Firefox closes. As always. When I am opening Fi… (read more)

Hi, just exited Firefox my usual way - Clicking Exit. Usual message pops up - Do you want to close 2 windows with xx tabs. Firefox closes. As always.

When I am opening Firefox again only 1 window opens! The less important one! The other window actually had all my important tabs.

How can I get my window back?

This has not happened for many many years.

Regards Gerd

Asked by Jozzig 1 month ago

Answered by cor-el 1 month ago