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  • Archived

Firefox login

Every time I open firefox I am asked to enter the primary password for firefox Mozilla. I hit cancel and everything seems to work fine. Why is this showing up? There is n… (read more)

Every time I open firefox I am asked to enter the primary password for firefox Mozilla.

I hit cancel and everything seems to work fine. Why is this showing up? There is not an option to change the pw.

I use keeper as a pw manager. There isn't a mozilla firefox listed.

Any ideas on what to do?

Thanks,

Marty

Asked by mteas92118 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Missing favicons

Hi - Some of my bookmarks are missing their favicons (like Southwest Airlines, WalMart). I just get the generic globe favicon for them. I've tried deleting the bookmark, … (read more)

Hi - Some of my bookmarks are missing their favicons (like Southwest Airlines, WalMart). I just get the generic globe favicon for them. I've tried deleting the bookmark, reloading, renaming, clearing the cache, etc., but nothing works. How do I get these favicons to appear?

Asked by shawn15 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Version 81 update issue with Adobe flash player

Since update to version 81. a few days ago, my flash player ( adobe ) is not working properly on Facebook Farmville game. Page loads and prompts me for flash - but when… (read more)

Since update to version 81. a few days ago, my flash player ( adobe ) is not working properly on Facebook Farmville game. Page loads and prompts me for flash - but when page loads up it is way way oversized and unable to get it to normal size. Unable to play the game at all on Firefox browser.

I have spent a few days trying everything I could think of ( including re-installing adobe flash player). I have found no fix.  I now have to use my google chrome browser to play my daily game, of which I am not happy..  don't personally like google. 
Do you have any suggestions ..  or can I go back to the previous version of firefox, where I had no problem with flash player?

Asked by debbim6 1 year ago

Last reply by philipp 1 year ago

  • Archived

Firefox Always Crash - Ubuntu 18.04

Hi, I'm Sen, I have problem with firefox on my ubuntu, I'm using ubuntu 18.04 LTS 64bit, n my firefox version is 83.0 (default), So.. the problem is, my firefox always cr… (read more)

Hi,

I'm Sen,

I have problem with firefox on my ubuntu, I'm using ubuntu 18.04 LTS 64bit, n my firefox version is 83.0 (default),

So.. the problem is, my firefox always crash, I have tried to refresh, change profile, reinstall it, even use another version of firefox, but it keep crashing,

I don't know is it related or not to my problem but i have attach some logs about firefox in my ubuntu system log,

If any other information that u need please tell me, And please help me...

Thank you...

Asked by my4ndroid.s3nd 1 year ago

Last reply by user3300027 1 year ago

  • Archived

Cannot log into Chase account

I am on FF 81.0.1, running on Windows 10. I just starting using Firefox on here to replace Chrome (which was a huge memory hog). Most websites I logged into on Chrome, I … (read more)

I am on FF 81.0.1, running on Windows 10. I just starting using Firefox on here to replace Chrome (which was a huge memory hog).

Most websites I logged into on Chrome, I can log into via Firefox. But not chase.com. I get their main splash page just fine. I enter my credentials. Then I get the first screen shot you see here - a greyed-out sort of blank screen with one untitled blue button. If I either go back a screen, or click the mystery button, I get the second screen - log in prompt with an exclamation point but no words or help.

I can log in just fine on Chrome, and also can log in on Firefox Android on my phone. Just not FF on Windows.

Things I have done: Added chase.com to the exceptions for pop-ups as well as security, cleared all cookies and temp site data for chase, restarted browser. None worked.

Any advice? I appreciate the help!

Asked by cassidy.mt 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Youtube videos dont play

Heya, as of the latest update 81.0.1 firefox will no longer play youtube videos for me. I've tried running in safe mode, to no avail, and I can watch videos with other br… (read more)

Heya, as of the latest update 81.0.1 firefox will no longer play youtube videos for me. I've tried running in safe mode, to no avail, and I can watch videos with other browsers.

Anyone know how to fix this? The firefox support page seems fairly adamant that going to a previous version is a bad idea but will it work?

Asked by jlgoffin24 1 year ago

Last reply by GeoffM 1 year ago

  • Archived

Disable or erase "Recently Bookmarked"

I want to erase or preferably disable the "Recently Bookmarked" functionality when you go to the bookmarks part of the library. How do I do this? I don't see anything in … (read more)

I want to erase or preferably disable the "Recently Bookmarked" functionality when you go to the bookmarks part of the library. How do I do this? I don't see anything in the Support, despite doing searches using several different search terms. It is a strange thing to have without being able to erase it or disable it, especially since bookmarks saved during "private window" searches show up there.

Asked by bpghayward 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 82.0 Crashes on Startup - BEX64

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 1… (read more)

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 10 x64.

Fault bucket 1275581050191285046, type 5 Event Name: BEX64 Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 82.0.0.7592 P3: 5f8738dd P4: ntdll.dll P5: 10.0.18362.1049 P6: b5beef21 P7: 00000000000a1170 P8: c0000409 P9: 000000000000000a P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE95.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF71.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFB0.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFCF.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE02E.tmp.txt

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_1b544b54fcc252cdfdf6b194343645212cb8_9cb06cfd_72412bc8-45a1-4fdb-844b-7682c6d71920

Analysis symbol: Rechecking for solution: 0 Report Id: 0ccc8f5e-5764-4a93-a37d-10117de847df Report Status: 268435456 Hashed bucket: 62447e0c1c305c5161b3c634f2df0b36 Cab Guid: 0

Asked by Brett.Chapman 1 year ago

Last reply by Jonathan Watt 1 year ago

  • Archived

default search engine

Why am I now having Bing show up as my default search engine when opening Firefox? I don't want Bing but can't find any way to remove it. My settings are such that Yahoo … (read more)

Why am I now having Bing show up as my default search engine when opening Firefox? I don't want Bing but can't find any way to remove it. My settings are such that Yahoo should show upon opening the browser and Google is set as my default search engine. I've uninstalled, reinstalled, check settings, etc. but I still get the damn Bing showing up as my home page and search engine. Any help would be appreciated.

Asked by terrys4362 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Adobe Flash not supported after Dec 2020

Will Firefox have its own flash software once Adobe flash is discontinued? Will it continue to work correctly if I remove Adobe Flash as instructed by Adobe? Please send … (read more)

Will Firefox have its own flash software once Adobe flash is discontinued? Will it continue to work correctly if I remove Adobe Flash as instructed by Adobe? Please send us information on what to do.......Is Shockwave Flash 32.0 r0 Firefox's Adobe Flash alternative -- can I remove Adobe Flash without any problems to Firefox or any other programs?

Asked by dklack 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to change the audio output of Firefox?

Hello! The audio output of Firefox is always set to the speakers of my laptop. I can't hear videos or music via my headphones or another audio device (Steinberg UR 22 mk… (read more)

Hello! The audio output of Firefox is always set to the speakers of my laptop. I can't hear videos or music via my headphones or another audio device (Steinberg UR 22 mkII). When I take other browsers or spotify, the audio output is allways on the plugged in devices. But with Firefox I only hear it through laptop speakers.

Asked by joseph.bohm0 1 year ago

Last reply by BILL 1 year ago

  • Archived

Face book in Firefox

Hello, I am from the Netherlands. Since two weeks my Facebook account doesn't work anymore on my Firefox. I have an Apple iMac 27". It does work on my iPhone 6 and it wor… (read more)

Hello, I am from the Netherlands. Since two weeks my Facebook account doesn't work anymore on my Firefox. I have an Apple iMac 27". It does work on my iPhone 6 and it works in Safari.

Asked by info3656 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago