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pop out videos wont stop. Have unchecked the box, but still chewing up my bandwidth.

Please make videos stop playing when I go to a website. Now (25/9/20) pop out videos have started cluttering my screen and are difficult to shut down. I do not want pic… (read more)

Please make videos stop playing when I go to a website. Now (25/9/20) pop out videos have started cluttering my screen and are difficult to shut down. I do not want picture in picture and I do not want videos to play automatically. I have been through all the settings, but nothing makes any difference.

Asked by j.searle01 7 months ago

Answered by jscher2000 7 months ago

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Older Firefox versions

What I believe to be a mozilla site "https://ftp.mozilla.org/pub/firefox/releases/" has all the older FF versions but when I downloaded the Mac OS version 81.0 which is t… (read more)

What I believe to be a mozilla site "https://ftp.mozilla.org/pub/firefox/releases/" has all the older FF versions but when I downloaded the Mac OS version 81.0 which is the en-US version it does not have the new credit card feature and it also does not have D.O.H. active by default.

The sha256 hash is c4975a1a73dd1976e1f58cf5822921d25f2fb4a0e092897037e039d7ac6b8a67

It should be en-US but it does not have the new credit card feature in the menu. Why? Is FTP site no longer valid?

Asked by Mace2 7 months ago

Last reply by cor-el 7 months ago

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Firefox Account Not Syncing Bookmarks

I am posting this question to offer a solution to the problem I experienced. My firefox bookmarks were not immediately syncing across accounts. Once I added a new bookmar… (read more)

I am posting this question to offer a solution to the problem I experienced. My firefox bookmarks were not immediately syncing across accounts. Once I added a new bookmark on the browser that was not showing the bookmarks the synced bookmarks appeared. This may offer a solution to other users.

Asked by Nico Lauria 7 months ago

Answered by Nico Lauria 7 months ago

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Cannot update self-hosted add-on due to "Certificate issuer is not built-in" error

I have a custom add-on that I'm working on for my team. It's hosted internally on a server signed by our company's internal CA. The add-on is signed by Mozilla, but not h… (read more)

I have a custom add-on that I'm working on for my team. It's hosted internally on a server signed by our company's internal CA. The add-on is signed by Mozilla, but not hosted on AMO.

I am on the latest version of Fedora running Firefox 81.0. In the browser console I get this error relating to the URL for the addon when I tell Firefox to check for updates: "Certificate issuer is not built-in".

I have the company CA installed and when I navigate to the site in the browser, Firefox recognizes the cert. I've done some reading on the subject and seen several threads about it. I've tried a few things already, but most of the threads where a couple of years old.

I'm asking the question here hoping to figure out what the current state of the problem is and which settings I should tweak to have it trust the company CA or what my options are.

Thank you in advance for any support on the issue.

Asked by bplaxco 7 months ago

Answered by bplaxco 7 months ago

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Google drive files not downloading in Firefox Browser

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files … (read more)

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files using Firefox, but it doesn't work when using GDrive. I know it's an issue with Firefox because I've tried downloading the GDrive files using Safari and it's fine.

What happens is I'll click download and then there is no prompt that asks me if I'd like to download the file.

I also looked at this thread and followed the troubleshooting measures (including clearing the browser cache and starting Firefox in Safe Mode), but it did not solve the problem: [https://support.mozilla.org/en-US/que.../1157677]

I've also tried un-installing/re-installing Firefox. And I have my adblocker disabled for Google Drive.

Any suggestions for how to resolve the problem?

Asked by averagehuman 7 months ago

Answered by averagehuman 7 months ago

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Facebook videos "Sorry, we're having trouble with playing this video."

Hi For two days I've been searching on the web and in here with no luck. Initially as Facebook is loading ... I can see the video for a brief second, then its turns gre… (read more)

Hi

For two days I've been searching on the web and in here with no luck.

Initially as Facebook is loading ... I can see the video for a brief second, then its turns grey with the message "Sorry, we're having trouble with playing this video."

Appears to only be a problem on Facebook and only in FF (chrome facebook videos work fine)

Using

FF 81.0 (64-Bit) Windows 10 Version 2004

Tried with all addon's disabled. Tried with anti virus disabled

Tried adding "Flash Video Player for Facebook" addon

Videos all work and play in chrome.

Asked by Greg 7 months ago

Answered by jscher2000 7 months ago

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Right Click to Open In New Tab acting strange

In the last few week I have had trouble with "right clicking and open in new tab". I don't know if it's because of the latest update or not. Sometimes, not always, when… (read more)

In the last few week I have had trouble with "right clicking and open in new tab". I don't know if it's because of the latest update or not. Sometimes, not always, when I try to right click on a link or a button and open in new tab, it looks like it's going to open, the new tab appears there for a few seconds, and then it disappears. I have tried "control" left click and I can sometimes get that to work if I do it several times rapidly. I first noticed it in Facebook, but now it can happen on almost any website. I had version 80.? when I first noticed it, I now have 81.0 and I still does it. Any ideas? It's not that some website don't allow right clicking for copyright reasons, I an familiar with that, this is different in that it attempts to open a new tab and within a few seconds it disappears. Before you ask, I have checked for virus's and malware.

Asked by Stumann666 7 months ago

Answered by Stumann666 7 months ago

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Firefox Refresh

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that a… (read more)

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that again. Considering I am 80 years old I know for a fact there are probably a lot of things I won't be doing again but I would like to just go back to where I was. I am no longer able to get into Facebook which isn't going to cause the Earth to spin off its axis but I have several friends I really enjoy staying in touch with and it isn't possible to even enter FB now. I have tried everything, read all directions, followed all orders, jumped through all hoops (great Kodak moment for those of you with cameras) and I have failed.

I know that someone here, probably many of you, are more knowledgeable with the way this works and I would just enjoy being able to contact these two friends and get their emails, the FB connection isn't all that important. Now my question is and feel free to laugh but could this Refresh have caused some glitch in the innards of something or other that would cause this problem?

If any of you could help out a senior here I would be most appreciative.

Thank you for even reading my whining and begging plea.

Gail

Asked by naturepreserve4 7 months ago

Answered by jscher2000 7 months ago

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Downloading Firefox to Windows 10

Reading the several comments on this subject has not led to a solution. The Firefox Setup 81 and Installer are sitting in the downloads file, but when I click either "Ope… (read more)

Reading the several comments on this subject has not led to a solution. The Firefox Setup 81 and Installer are sitting in the downloads file, but when I click either "Open" or "Run as Administrator" I get a Windows "For security and performance Windows 10 in S mode...." followed by two options "Learn more" or "Switch out of S mode". When I choose the latter the "Switch out of S mode" page arrives. Now what? Thanks.

Asked by Cormorant 7 months ago

Answered by TyDraniu 7 months ago

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« Sorry. We’ve locked your account. »

Hello, I'm getting the following message: « Sorry. We’ve locked your account. The confirmation email we sent to XXX@XXX.org was returned and we’ve locked your account to … (read more)

Hello,

I'm getting the following message:

« Sorry. We’ve locked your account.

The confirmation email we sent to XXX@XXX.org was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account »

I can connect to this support using the account, but not using sync on my devices.

My mail is a valid email address, and there was some temporary problem with the mail server which explains why the mail was returned.

What can I do to get back my account? The « let us know » link leads me here.

Thanks,

Asked by firefox995 7 months ago

Answered by Wesley Branton 7 months ago

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Removing Firefox Alpenglow theme isn't possible

Hello, Since the new release version of firefox. There is a extra theme installed and I can't remove it because I don't like it. I'm using Thematic extention to rotate be… (read more)

Hello,

Since the new release version of firefox. There is a extra theme installed and I can't remove it because I don't like it. I'm using Thematic extention to rotate between my theme's that i like. I have looked in the menu to remove it manually, but the selection isn't there. The added picture shows the only option I have (it's in dutch) and that is manage. So how can I remove or relocate it.

Greetings,

Asked by Willem 7 months ago

Answered by cor-el 7 months ago

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How do I refresh a static html page.

Hi How do I refresh a static html page. Example: I have viewed a page on my website and find there is an error on the page. Then I correct the page and upload. Finally I … (read more)

Hi How do I refresh a static html page. Example: I have viewed a page on my website and find there is an error on the page. Then I correct the page and upload. Finally I refresh the page but it still shows the old browser data.

Asked by mail694 7 months ago

Answered by Wesley Branton 7 months ago

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Many page elements won't load

I refreshed my firefox a few minutes ago and the only way I can describe it now is broken. Many page elements won't load such as images on some sites, and in the example … (read more)

I refreshed my firefox a few minutes ago and the only way I can describe it now is broken. Many page elements won't load such as images on some sites, and in the example I give here, the dark theme slider on YT doesn't show up at all. when I open the sidebar, the rest of the page becomes completely white. And the page is supposed to already be in dark theme. I am using the windows version. Can anybody help with this?

Asked by yairmaor 7 months ago

Answered by cor-el 7 months ago

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Audio Control Pop-Up Window

Every time a website with audio plays in Firefox version 81.0 (64-bit), a pop-up window (similar to the one in the attached screenshot) appears in the upper left corner o… (read more)

Every time a website with audio plays in Firefox version 81.0 (64-bit), a pop-up window (similar to the one in the attached screenshot) appears in the upper left corner of the screen. This never happened in previous versions of Firefox. I haven't found a way to disable it, if that's even possible--which I hope it is. The pop-up is not a major inconvenience, just an annoyance, because it disappears after 3-5 seconds or so. Nonetheless, I'd like to be rid of it altogether.

Asked by Will 7 months ago

Answered by TyDraniu 7 months ago

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Master Password purpose

Hello. I use firefox on my pc. I created master password to work on few pc-s. But what is the point of it, since when I enter mozilla, it asks me to enter it, but I can o… (read more)

Hello. I use firefox on my pc. I created master password to work on few pc-s. But what is the point of it, since when I enter mozilla, it asks me to enter it, but I can only close this window and just access anything. Is there a way to have a password that would stop other people using my firefox?

thanks

Asked by icyturtle 7 months ago

Answered by cor-el 7 months ago