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Bookmark dropdown submenus won't open

Version: 78.15.0esr (64-bit) The bookmark dropdown submenus won't open any more. I can click Bookmarks>next random menu>next menu and it won't show the bookmarks. … (read more)

Version: 78.15.0esr (64-bit)

The bookmark dropdown submenus won't open any more. I can click Bookmarks>next random menu>next menu and it won't show the bookmarks. To be clear, I am going to a folder bookmark and then a sub-folder bookmark which won't show what is inside this sub-folder.

Any idea why this is happening?

TIA

Asked by drewwilliamson86 1 year ago

Last reply by cor-el 1 year ago

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Google Drive error message

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. … (read more)

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. I have tried clearing the cache and cookies, checked that javascript was enabled, and making sure cookies were allowed for the site. Nothing has helped.

Asked by heidi 1 year ago

Answered by cor-el 1 year ago

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firefox update

Our bank has notified us that we need to update our browser. We have a Mac (21.5-inch, Late 2009) with OSX Yosemite version 10.10.5. We are currently using Firefox 78.15… (read more)

Our bank has notified us that we need to update our browser. We have a Mac (21.5-inch, Late 2009) with OSX Yosemite version 10.10.5. We are currently using Firefox 78.15.0 and it is up to date. Is there another version of Firefox that we can install that would be compatible with our older Mac and would allow us to access our bank? If so, how do we go about updating it. Thank you

Asked by bhg47 10 months ago

Last reply by James 10 months ago

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EXPORT LOGINS NOT AN OPTION ON MY VERSION OF FIREFOX

I am running 78.15.0esr on my macbook pro and when I go to Password manager and pull down the menu under the 3 dots I do not have the option of EXPORT LOGINS... (SEE ATT… (read more)

I am running 78.15.0esr on my macbook pro and when I go to Password manager and pull down the menu under the 3 dots I do not have the option of EXPORT LOGINS... (SEE ATTACHED IMAGE) How can I export my login for 1Password since I do not have the option to do so. I can see my passwords and individually see my passwords but cannot export. Since I have 588 passwords I need to be able to create a cvs file.

Asked by JUNGLEGOSSIP 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

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you FUCKED my computer with your updates!

Now you've updated firefox, my tank of a Mac can't function with netflix. So thanks a lot you bunch of techy twats, with your great ideas to make everything better. When… (read more)

Now you've updated firefox, my tank of a Mac can't function with netflix. So thanks a lot you bunch of techy twats, with your great ideas to make everything better.

When we've got to the end,

we'll realise we cant get back to the beginning.....

Asked by simosmivvy 3 months ago

Last reply by Paul 3 months ago

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Firefox not remembering login info.

HI. Firefox seems to be logging me out of all my sites when I turn off my desktop. In some cases, it won't even let me access certain login screens. I've already followed… (read more)

HI. Firefox seems to be logging me out of all my sites when I turn off my desktop. In some cases, it won't even let me access certain login screens. I've already followed instructions about resetting cookie/login/search history settings, etc, but it doesn't seem to fix the problem. Any ideas/advice?

Asked by bluesimian 6 months ago

Last reply by cor-el 6 months ago

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missing web page images

I have images in a photo gallery site. All of a sudden several months ago many images on every page failed to show, while a few others do show - but my main "collection" … (read more)

I have images in a photo gallery site. All of a sudden several months ago many images on every page failed to show, while a few others do show - but my main "collection" page does show every image it has in it. The web site tries to tell me the problem is one of my settings, but this problem started on an old Mac with old browser versions, BUT, this week I bought a new Mac with the top OS, and downloaded all new browser versions - - and the problem still happens exactly like before. And now I'm trying to find someone who knows what they are talking about!!! Using a Mac Studio / with Ventura 13.4

Asked by PwF 7 months ago

Last reply by cor-el 7 months ago

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Dragging and Dropping an Image From a Website to Desktop for a “.jpg” File Extension

Dragging and Dropping an image from a website to desktop for a “.jpg” file extension in Firefox 78.15.0esr (64-bit) (right click + drag to desktop) only works some of the… (read more)

Dragging and Dropping an image from a website to desktop for a “.jpg” file extension in Firefox 78.15.0esr (64-bit) (right click + drag to desktop) only works some of the time on a Mac Book Air. When “.jpg” saving does not work, image file is saved as a “weblog” (see image below). How can I do a permanent fix?

Asked by dustyhuston 1 year ago

Last reply by cor-el 1 year ago

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FF Profile that was never used got modified/populated. How?

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.defau… (read more)

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.default, and xxxxxxx.default-esr. The first profile, the one without the "esr" suffix was never used - I don't even know how to switch into it.

The non-esr profile folder had always contained only 6 files totaling about 70 KB. The contents never changed - until a few days ago.

A few days ago I noticed the non-esr profile folder was modified. It now contains 28 files totaling 125 MB. 26 of the 28 files were modified on the same day (May 23rd), at 2 different time points. That folder and contents haven't changed since then.

I continue to use FF using the esr profile without apparent problems, but I would really like to know how/why the non-esr profile got modified suddenly. Any ideas, anybody?

Asked by Stone 9 months ago

Answered by cor-el 9 months ago

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lost my passwords by doing a REFRESH

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I c… (read more)

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I clicked on the old file, but just came up with another file called EP7i0nok. It doesn't do anything but it just opens up and it doesn't have anything to restore data.

Asked by kby1952 1 year ago

Last reply by FredMcD 1 year ago