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default search engine problem

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reve… (read more)

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reverts to Google after relaunch. How do I fix this? I'm using Firefox 85 with OS 10.13.6 High Sierra. Thanks

Asked by garyjc7 1 year ago

Answered by garyjc7 1 year ago

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cannot log in to my Bank of Montreal online banking

cannot log in to my Bank of Montreal online banking!!! I've used Firefox for years, and for years I daily do my online banking. Now all of a sudden, without any warning I… (read more)

cannot log in to my Bank of Montreal online banking!!!

I've used Firefox for years, and for years I daily do my online banking.

Now all of a sudden, without any warning I cannot log into my bank account. I've tried clearing history, etc. I've tried the about:config change...

I can log in fine with Microsoft Edge.

My wife uses Firefox and she can log into the bank. I suspect that is because Firefox has not updated on her computer.

This is maddening, to put it mildly.

Asked by jedasa 2 years ago

Answered by FredMcD 2 years ago

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Trouble importing router certificate for HTTPS

I would like to use HTTPS to access my router's web interface without having to bypass the "Warning: Potential Security Risk Ahead" page. Following my router's instructi… (read more)

I would like to use HTTPS to access my router's web interface without having to bypass the "Warning: Potential Security Risk Ahead" page.

Following my router's instructions I exported the certificate. I then accessed the Privacy & Security settings in Preferences, and under View Certificates I imported the router's certificate.

When opening the HTTPS web interface Firefox reports SEC_ERROR_INADEQUATE_KEY_USAGE.

Asked by Joe Buckner 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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uTorrent does not start from Firefox

Does anyone have experience with this phenomenon: When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second on… (read more)

Does anyone have experience with this phenomenon:

When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second one (in which uTorrent would come) is no longer. Nothing happens. Specifically, the entry is C: \ ProgramData \ Microsoft \ Windows \ WER \ ReportArchive \ AppCrash_uTorrent.exe....

If I revert to Firefox 82 or 78.6esr, the error will not occur.

If I choose not to download uTorrent but to download the torrent file, it works fine with all versions of Firefox.

Asked by gombszem 1 year ago

Answered by FredMcD 1 year ago

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firefox reboots by itself, twice

Hi, From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home … (read more)

Hi,

From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home page. I removed all extensions, then I updated the browser and the Graphic Card, in vain!

Any help please

Asked by Maher 2 years ago

Answered by Maher 2 years ago

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Google Search Results page displays in a margin wider than my PC's widescreen display

This happens when along with the search result google website deploys what it calls "Knowledge panel's". These are boxes of information related to what was asked in the s… (read more)

This happens when along with the search result google website deploys what it calls "Knowledge panel's". These are boxes of information related to what was asked in the search box, and appear not all the time but at certain (more common/famous) topics and persons. when that happens, despite the fact that I have the browser at full screen open, the wide screen monitor appears too small to the google website, which is unusual.

This manifests itself in the form of a horizontal bar at the bottom of Firefox browser's tab that I'm supposed to slide in order to see the edges on the right side. This never happened in dozens of years of use of this browser. It started happening in recent weeks. I initially thought it would go away but it hasn't. Even tho by now I have gone out of my way to open a new profile. This problem persists even when I have all addons disabled. Concurrently when I open other browsers google.com shows no horizontal bars.

I am aware that this problem can be mitigated if I reduce the Firfox's zoom down to 90%. However I don't consider this a solution on a small laptop (1366 X 676).

Asked by jerriy 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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All http sites are redirecting to https and display "potential security risk ahead" error

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential … (read more)

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential Security Risk Ahead" error. I could not know how to fix this error. This is happening all of a sudden. I could not find a way to fix this error.

Asked by vpp.nagaraju1234 2 years ago

Answered by vpp.nagaraju1234 2 years ago

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No text showing, only images from today on one news website.

I haven't installed any new Add-ons for over a year but suddenly today the Telegraph.co.uk website is only displaying images. I disabled all Add-ons, re started FF but th… (read more)

I haven't installed any new Add-ons for over a year but suddenly today the Telegraph.co.uk website is only displaying images. I disabled all Add-ons, re started FF but that hasn't fixed it. Safari is okay though. Mac 10.11.6 and FF 78.10.1esr Thanks for any tips, can't do without a proper newspaper. Kryters.

Asked by kryten 1 year ago

Answered by kryten 1 year ago

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Firefox uses system High Contrast text color for websites

Hello, Firefox seems to be using my system's High Contrast text color to render websites. My High Contrast text color is a light grey, to contrast with a dark system back… (read more)

Hello, Firefox seems to be using my system's High Contrast text color to render websites. My High Contrast text color is a light grey, to contrast with a dark system background. However, many webpages on the internet have light backgrounds, so when Firefox uses this color, I can't read the text. I already have Options>Language and Appearance>Colors>Override the colors specified by the page set to "Never." This also occurs in a brand new profile with 0 extensions or addons in Safe Mode. I just want Firefox to display webpages "normally", i.e. with black text, without regard to the current system colors.

To reproduce: - Turn on High Contrast - Visit a site such as http://hyperphysics.phy-astr.gsu.edu/hbase/ppois.html - Change system High Contrast text color to any color you wish - Notice that the text on the page also changes to the same color, even with the setting on "Never"

Is there any way I can get Firefox to ignore the system's text color settings? Chrome renders the webpage just fine with black text.

Asked by pentaerythritol.pentanitrate.is 2 years ago

Answered by cor-el 2 years ago

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Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (read more)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Asked by Col 2 years ago

Answered by Col 2 years ago

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language options

I added the language/spell check to my work email (outlook.office). I follow the same procedure in my hotmail (outlook.live) and although I added them, it is not an optio… (read more)

I added the language/spell check to my work email (outlook.office). I follow the same procedure in my hotmail (outlook.live) and although I added them, it is not an option when I type a message. I use Firefox as a browser and cleaned the cache. Elizabeth

Asked by egulacsy 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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missing part of window

Until recently, when I use the 'pay bills' part of my banks website, it showed the full list of payees. It no longer displays the list of payees. The second image shows … (read more)

Until recently, when I use the 'pay bills' part of my banks website, it showed the full list of payees. It no longer displays the list of payees. The second image shows the current display of the payees.

If I open a 'new private window' and then log on to the bank web site and 'pay bills' it shows the full list. The first image shows the list including only the first payee.

Why does the private window work and not the ordinary window????

Thanks, Terry

Asked by mdfirefox 1 year ago

Answered by mdfirefox 1 year ago

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Screwed keyup events with alt modifiers

Hi, I think I broke the ALT keyup events in some way, probably with my configuration but not sure how. If I put this code in the console : `document.addEventListener("key… (read more)

Hi,

I think I broke the ALT keyup events in some way, probably with my configuration but not sure how.

If I put this code in the console : `document.addEventListener("keyup", e=>console.log('alt: '+e.altKey+' | '+String.fromCharCode(e.which).toLowerCase()));` and the press the keys, I have the following results:

- pressing "I", I get the expected "alt: false | i" - pressing "ALT+I", I get "alt: true | �"

I do not have the problem with other modifier keys like CTRL

Asked by Simon 1 year ago

Answered by cor-el 1 year ago

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slow graphic function canvascontext.createLinearGradient()

Hello together, when implementing canvas graphics with 2D context, I notified that the latest FF 87.0 on windows is much slower than chrome/edge/opera on windows and also… (read more)

Hello together,

when implementing canvas graphics with 2D context, I notified that the latest FF 87.0 on windows is much slower than chrome/edge/opera on windows and also much slower as safari on mac. I drilled into detail and detected that it was caused when drawing polygons with color gradient (see attached image). Means that using canvascontext.createLinearGradient() instead of flat colors makes it slow. On the other hand using flat colors is perfectly fast.

I wondered, because I had much better experience with FF and installed an earlier version (78.9.0esr) on the same windows workstation and the problem was gone. Seams, that some change made the newer FF slower with this type of graphic..

CPU is i7 8650U 1.90 - 2.11 GHZ, OS is Windows 10 version 20H2

But the effect is the same on all windows workstations I tested. Would be happy to see, that I can use FF again with these type of graphic apps.

Asked by frank.schiller 1 year ago

Answered by TyDraniu 1 year ago

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Downloads almost always fail: '.part could not be saved, because the source file could not be read.'

Error message: E:\Users\Sarah\AppData\Local\Temp\xxxxx.xxx.part could not be saved, because the source file could not be read. Try again later, or contact the server admi… (read more)

Error message: E:\Users\Sarah\AppData\Local\Temp\xxxxx.xxx.part could not be saved, because the source file could not be read. Try again later, or contact the server administrator.

I do want to mention upfront that this issue is also affecting Chrome and IE. It's not solely a Firefox issue, but I'm hoping someone here can help me anyways.

  • This happens for any filetype, from any source.
  • It started happening about a month ago.
  • Prior to that, I installed a new motherboard, RAM and processor. I'm fairly certain there was a period between these events in which it worked fine, but I am mentioning it just in case it's relevant.
  • If it's a small file and I try repeatedly, it sometimes will eventually download.
  • Even if a large file successfully starts downloading, it will eventually fail. It usually fails immediately though.
  • I sometimes have success downloading the same file in Chrome, but it also often fails. IE as well.

I have tried the following:

  • Used Refresh Firefox
  • Cleared download history
  • Changed download location
  • Reset browser.download values
  • Disabled firewalls and antivirus/spyware
  • Reinstalled Firefox using Run as Admin (first uninstalled previous version and deleted all program files that I could find, including profiles)
  • Cleared cookies and cache
  • Ran in safe mode
  • Verified Temp folder filepath was valid
  • Verified the PART file was created in that path -- it exists until I hit OK on the error message, then it disappears
  • Ran Firefox as admin

I think these are outdated methods I only found on non-official sources, but will mention them just in case:

  • I found some sources that said to delete Compreg.dat; I could not find this file in the place listed, nor could I find it with a search of the entire drive
  • Verified places.sqlite was not set to read-only
  • Removed read-only from entire profile folder and subfolders

In Options > Security: 'Block dangerous & deceptive content': true, 'Block dangerous downloads': false

Internet speed test: 58.96 Mbps download; 148.04 Mbps upload. No connection loss.

This problem is absolutely maddening. I'll be so grateful if anyone can help me out!! :( Thank you in advance, I know this was a long read!

(Edited for readability)

Asked by wormmulch 2 years ago

Answered by wormmulch 1 year ago

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I can no longer access a website with Firefox, but I can with other browsers

I occasionally visited this site https://referti-empoli.uslcentro.toscana.it/portalepaziente_user/user-login (it's a site managed by the local health authorities). I am r… (read more)

I occasionally visited this site https://referti-empoli.uslcentro.toscana.it/portalepaziente_user/user-login (it's a site managed by the local health authorities). I am reported that a safe connection cannot be established with the message PR_END_OF_FILE_ERROR. I am not shown any option to consider this site SAFE (no matter what, it's SAFE and I need to access it occasionally). I also use ESET anti-virus software. I can access through other browser, at least the show me it couldn't be safe but allow me to go on. I don't want to switch browser once in a while to navigate. I want to use Firefox in any case (or switch to another one that allows me to). How can I make it work (apart from deleting cache, temp files and history, which did not work)? Thank you.

Asked by Roberto 1 year ago

Answered by jonzn4SUSE 1 year ago

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How can I choose in which Firefox profile to open external links?

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away… (read more)

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away (so no profile manager interference) in a random profile. I do want it to open right away, but ideally would like to easily set a priority order for profiles to open the external links without having to restart the profiles.

Asked by Marjolijn 1 year ago

Answered by cor-el 1 year ago

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can't open my chase.com or constant contact accounts since new update. All other sites fine.

Since the latest updates, I can't access at least two sites I need to go to daily. (chase.com and constantcontact.com) All other sites open fine and those two open in Ch… (read more)

Since the latest updates, I can't access at least two sites I need to go to daily. (chase.com and constantcontact.com) All other sites open fine and those two open in Chrome. I read that this is a known issue with the update. I don't understand the fixes. I just need things to work!

I have a mac with a free Avaast app running. Not aware of any firewalls.

Error says: "The connection has timed out" in both cases.

Asked by jlevant 2 years ago

Answered by jlevant 2 years ago

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Firefox open tweeter's tabs only in private window

Firefox open tweeter's tabs only in private window, can i so something to fix this and be able to open it even in standard window please ? im on mac os X 10,9,5 with fire… (read more)

Firefox open tweeter's tabs only in private window, can i so something to fix this and be able to open it even in standard window please ?

im on mac os X 10,9,5 with firefox 78,15,0esr

Asked by FUSOMUCHFIREFOX 9 months ago

Answered by FUSOMUCHFIREFOX 9 months ago