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  • Solved

Pop-Up Notice

I keep periodically getting a pop-up notice in the top right of my screen, but only on my laptop (I have a desktop I also regularly use and I generally use the Moxilla Fi… (read more)

I keep periodically getting a pop-up notice in the top right of my screen, but only on my laptop (I have a desktop I also regularly use and I generally use the Moxilla Firefox browser on both). The Pop-up purports to be from Firefox. The notice says, "Firefox can't update to the latest version." Below that statement it continues, "Download a fresh copy of Firefox and we'll help you install it." There are no logo's or any other representation it is actually from Firefox. I suspect it is a scam of some sort. Please advise...a legitimate notice from Firefox or a scam?

Asked by anastasiaanthony8 4 months ago

Answered by FredMcD 4 months ago

  • Solved

Firefox message blinks every 10 minutes.

Hi friend, could you help me with a problem, for years you used Firefox and never had any problems, however now I have one: I am using Firefox Browser Ver 72.0.2 (32-bit)… (read more)

Hi friend, could you help me with a problem, for years you used Firefox and never had any problems, however now I have one: I am using Firefox Browser Ver 72.0.2 (32-bit) on a PC Intel(R) Pentium(R) CPU 3.20Ghz, 3.19Ghz, with memory 2 GB and every 10 minutes for a fraction of a second a screen appears with the following message. Attached image capture


"Memory Usage" "Over View" Value "Memory mapped 75,497,472" "Memory in use 34,141,870" "Other information" "malloc/allocated 34,136,078" "malloc/mapped 75,497,472" "malloc/committed 43,311,104" "malloc/dirty 2,613,248"


Could you help me or tell me who I can solve this problem with. Thank you.

Rudy Martinez rudydmartinez@gmail.com

Asked by Rudy Martinez 5 months ago

Answered by Rudy Martinez 4 months ago

  • Solved

Why doesn't the spelling check work?

Hi I looked at a couple other threads on this problem, which said that you have to install a dictionary and (for example), "You can see which dictionary is selected if yo… (read more)

Hi

I looked at a couple other threads on this problem, which said that you have to install a dictionary and (for example), "You can see which dictionary is selected if you right-click in a text area and open the Languages sub menu". But when I right click in a text area, the context menu has no mention of spelling or languages, and I can't find any place in the Options where one would install a dictionary.

Besides which, why doesn't Firefox tell the poor user that he has to install a dictionary, or put something about it by the check-box in the Options that refers to the spelling checker? And why, in the past, did I never have this problem with Firefox, but only now with a new computer? (Windows 10 as before.)

Asked by Eric_Kvaalen 5 months ago

Answered by Scribe 5 months ago

  • Solved

What is the "new helper tool" that FF 77 wants to install

I am restarting FF. I am on 76 and the install is for 77. A window pops up asking for my credentials to install a new helper tool. I don't recall seeing this before and… (read more)

I am restarting FF. I am on 76 and the install is for 77. A window pops up asking for my credentials to install a new helper tool. I don't recall seeing this before and it looks a lot like Oracle's Java installer that tries to install a bunch of crud. In that case cancel continues with the Java install. In this case, Cancel stops the FF upgrade.

What is this tool and why is it not described better to know have a better guess as to whether it is safe to install?

Asked by harry.levinson 4 months ago

Answered by harry.levinson 4 months ago

  • Solved

In any instance where a conext menu is custom, right click's context menu shows on top of the custom conext menu

To reiterate, websites the employ a custom right click context menu work, but doesn't override the default Firefox context menu. The websites I've tried to use the right… (read more)

To reiterate, websites the employ a custom right click context menu work, but doesn't override the default Firefox context menu. The websites I've tried to use the right click context menu are Slack, and Gmail.

Attached is a screenshot of me trying to right click an e-mail inside Gmail's website.

I've tried searching the web and starting Firefox in safe mode, but I still haven't been able to solve this issue.

  • Firefox 76.0.1 (64-bit)
  • Ubuntu canonical - 1.0

Asked by Michael Agard 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Firefox unchecks "Ask to save logins and passwords for websites"

Every time I reboot my computer, Firefox unchecks the "Ask to save logins and passwords for websites" checkbox and as a result, saved logins do not appear. It is annoying… (read more)

Every time I reboot my computer, Firefox unchecks the "Ask to save logins and passwords for websites" checkbox and as a result, saved logins do not appear. It is annoying and inexplicable. The logins aren't lost, but I shouldn't have to recheck the checkbox every time I start the computer. Is this a "feature" to force me to use an account to make passwords transferable by storing them in the cloud?

Asked by regeraghty 4 months ago

Answered by AMAN ARYAN 4 months ago

  • Solved

firefox will not let me register to vote

"Blocked by X-Frame-Options Policy An error occurred during a connection to register.vote.org. Firefox prevented this page from loading in this context because the page h… (read more)

"Blocked by X-Frame-Options Policy

An error occurred during a connection to register.vote.org.

Firefox prevented this page from loading in this context because the page has an X-Frame-Options policy that disallows it."


i been tryin to register to vote. obviously america got problems an the citizens need to step up. any way i can get this X-FRAMES problem to go away? i had this before and just stopped living my life like i needed to because i could not figure out the problem. but this is to far. this has to stop. i need this to stop causing problems.

Asked by tekmech 4 months ago

Answered by Shashank Shekhar 4 months ago

  • Solved

Alt-tab loses functionality after entering fullscreen mode in the browser

Since the last update [76.0 (64-bit)], whenever I enter a fullscreen mode in any media player on a website (e.g. Youtube) I can no longer Alt-tab normally, even if I clos… (read more)

Since the last update [76.0 (64-bit)], whenever I enter a fullscreen mode in any media player on a website (e.g. Youtube) I can no longer Alt-tab normally, even if I close the fullscreen. Instead it takes 3 times to switch to another window - first press of the Alt-tab combination causes Firefox to lose focus but remain on top, 2nd press returns focus onto Firefox and then the 3rd one actually switches to another window.

This also occurs when simply switching to fullscreen on any other website as well (by pressing F11).

This also causes any newly open windows to be displayed under the Firefox window.

Pressing Ctrl-Alt-Esc minimizes the window normally and the issue does not occur then, however, it occurs again whenever I go fullscreen.

The problem occurs also in the Safe mode. Antivirus did not find any issues, so I don't believe the cause to be external.

OS is Windows 10 Home, 64-bit.

Asked by Mikail 5 months ago

Answered by Mikail 4 months ago

  • Solved

How do I open a site in a new tab without initiating a web search?

I have NEVER used the urlbar for search. Today I typed a website address in a new tab and the browser initiated a web search through my default search engine. How do I … (read more)

I have NEVER used the urlbar for search. Today I typed a website address in a new tab and the browser initiated a web search through my default search engine. How do I stop that happenening?

Asked by weendure 4 months ago

Answered by cor-el 4 months ago

  • Solved

how can i hide the full address of the website like i can in safari?

How can I hide the full address of the website like I can in Safari? Like, in Firefox, the full address of the website is always visible, unlike in Safari, you can hide t… (read more)

How can I hide the full address of the website like I can in Safari? Like, in Firefox, the full address of the website is always visible, unlike in Safari, you can hide the full address of the site in the address bar. e. g. Google Earth is https://earth.google.com, right? In Safari, what you would see by default until you clicked the address bar; google.com. the reason, [[file:///Users/DavidZhao/Desktop/Desktop/Screen%20Shot%202020-06-05%20at%204.03.17%20PM.png]

In Safari, [[file:///Users/DavidZhao/Desktop/Desktop/Screen%20Shot%202020-06-05%20at%203.59.41%20PM.png Google Earth on Safari]

In Firefox, [[file:///Users/DavidZhao/Desktop/Desktop/Screen%20Shot%202020-06-05%20at%204.03.59%20PM.png Google Earth on Firefox]

Just in case the file links don't work, uploaded images below (in order)...

But then, if this feature doesn't exist, at least add this feature

Asked by david 4 months ago

Answered by jscher2000 4 months ago

  • Solved

(Windows 10) "Microphone to share" drop down does not list both of my microphones.

My problem is that when I join a Google Meet, and get the Firefox popup that says "Will you allow meet-google.com to use your microphone?", in the "Microphone to share:" … (read more)

My problem is that when I join a Google Meet, and get the Firefox popup that says "Will you allow meet-google.com to use your microphone?", in the "Microphone to share:" dropdown, it only lists the mic on my webcam. However, I want to use the headset mic I have plugged in.

I'm on Windows 10, with a Logitech C920 HD Pro webcam, and using the on-board audio on a MSI MPG Z390M Gaming Edge AC motherboard.

I know there's nothing wrong with the on-board audio or headset, because I can select and use this mic in Discord and other apps just fine.

Also, if I unplug the webcam, then Firefox will offer to use the on-board mic, but of course, now I have no video.

In both cases, it never offers to use the audio line-in, which I've wanted to use to present to a meeting the output from of another device. I've tried installing Voicemeeter, hoping that would solve all my issues, but Voicemeeter's virtual microphone also never shows up in the "Microphone to share:" dropdown.

Asked by dan125 4 months ago

Answered by dan125 4 months ago

  • Solved

question about Web Push notifications

In the support article about notifications: https://support.mozilla.org/en-US/kb/push-notifications-firefox it states: Sites can also use Push to update data in the backg… (read more)

In the support article about notifications: https://support.mozilla.org/en-US/kb/push-notifications-firefox it states: Sites can also use Push to update data in the background even without showing you a notification.

What data does this include?

I'm reluctant to use these notifications at all until I know what they could change without telling me.

Asked by xizzix22 5 months ago

Answered by jscher2000 4 months ago

  • Solved

Sending tab from desktop to mobile won't work.

I have tried refreshing the browser and uninstalling it and reinstalling it from my computer and iPhone. I can't get send tab to work to ios but I can get it to work from… (read more)

I have tried refreshing the browser and uninstalling it and reinstalling it from my computer and iPhone. I can't get send tab to work to ios but I can get it to work from iOS to desktop, I've looked all over for a solution but couldn't find any solutions. Any Ideas?

Asked by dohmsalex 5 months ago

Answered by dohmsalex 4 months ago

  • Solved

Getting a 403 on addons.mozilla.org

Hi, I'm getting a forbidden message when I tried to access the addon store just now. I tried accessing it with a VPN and it works. So I'm getting a feeling that I am ban… (read more)

Hi, I'm getting a forbidden message when I tried to access the addon store just now. I tried accessing it with a VPN and it works. So I'm getting a feeling that I am banned or blacklisted. But WHY?! Can anyone help?

Asked by acclotephoacc 4 months ago

Answered by Ankit Kumar 4 months ago

  • Solved

Change theme with user.js file

Hi, I'm trying to change the theme (only using standard dark and light themes) from a linux terminal. My attempted routes include changing a user.js file (the rest of the… (read more)

Hi,

I'm trying to change the theme (only using standard dark and light themes) from a linux terminal. My attempted routes include changing a user.js file (the rest of the file works), in particular setting extensions.activeThemeID (I've also attempted doing this in about:config, as well as editing the extensions.json file).

I can change the theme by going to add-ons in a browser. This works fine. I was hoping to automate it (it's not the 1980's - clicking three times to change to a default theme seems unnecessary).

Am I missing something that must be changed in about:config or any other file to change the theme? The extensions.activeThemeID changes when changing the theme in add-ons and seems the likely option but does nothing if I change this value myself.

Asked by eddiewh 4 months ago

Answered by cor-el 4 months ago

  • Solved

missing some of the passwords after update to 76.0

After update to 76.0 which "..strengthens protections for your online account logins and passwords, with innovative approaches to managing your accounts during this criti… (read more)

After update to 76.0 which "..strengthens protections for your online account logins and passwords, with innovative approaches to managing your accounts during this critical time:" Firefox has "strengt away" multiple passwords. Set to default the search engine and removed all of my addons.

Asked by icextend 4 months ago

Answered by Pallavi kumari 4 months ago

  • Solved

New Tabs Not Loading

New Tabs and even sometimes first tab do not load any page and become just "dead" Open in New Tab and Ctr T is like a roll of dice now, the same page sometimes loads some… (read more)

New Tabs and even sometimes first tab do not load any page and become just "dead"

Open in New Tab and Ctr T is like a roll of dice now, the same page sometimes loads sometimes doesn't, usually closing FF and re-opening solves it.

This has been happening quite frequently so I tried several builds and solutions, uninstalled and reinstalled with new profile, safe mode, no add-ons or themes, both 32 and 64 bit, ESR, etc.. (I'm on Win10 64 bit)

If anyone is experiencing something similar or have an idea let me know please I've been using Firefox for longer than I remember and I would hate to switch now

Asked by Bisho 4 months ago

Answered by Bisho 4 months ago

  • Solved

A known bug? target="_blank" and window.close() do no longer work together since Firefox 72

Assume you create a new window (pop-up) using javascript and have its content be something like this: <html> <body> <form action="some_action.php" targe… (read more)

Assume you create a new window (pop-up) using javascript and have its content be something like this:

<html>
<body>
  <form action="some_action.php" target="_blank"> 
     ... some form fields ... 

     <button onclick="window.close()">
        submit in new tab & close pop-up
     </button>
  </form> 

  <a href="some_page.php" target="_blank" onclick="window.close()">
     open link in new tab & close pop-up 
  </a>
</body>
</html>


If you click the button "submit in new tab & close pop-up" the following should happen:

  1. Firefox submits the form in a new tab (because target="_blank" is set in the <form>)
  2. The pop-up closes itself (because onclick="window.close()" is set)

And if you click the link "open link in new tab & close pop-up" the following should happen:

  1. Firefox opens the link in a new tab (because target="_blank" is set in the <a>)
  2. The pop-up closes itself (because onclick="window.close()" is set)

However, what happens instead is this:

  1. Firefox only opens an empty tab, i.e. the submission of the form / the opening of the link fails
  2. The pop-up closes itself

This clearly seems to be a bug, right? Is this a known problem? I tested it with older versions and the problem apparently was introduced relatively recently with Firefox 72. More precisely, the form submission bug was introduced with Firefox 72 Beta 1 and the link opening bug was introduced with Firefox 72 Beta 7.

In Chrome and Internet Explorer both cases work as expected.

Asked by Maximilian 4 months ago

Answered by Maximilian 4 months ago