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  • Archived

When using firefox my camera is flipped the wrong way

I have a MacBook air. When using FB messenger Video, my camera is flipped backwards- so the person Im talking to just sees a static image (the camera IS "on"). How can I… (read more)

I have a MacBook air. When using FB messenger Video, my camera is flipped backwards- so the person Im talking to just sees a static image (the camera IS "on"). How can I correct that?

Asked by sandraholloway113 7 months ago

Last reply by ARMAN KHAN 7 months ago

  • Archived

Alphabetizing Bookmarks

With very vague help from your Support answers, I figured this out on my own and had to comment because all too many times your experts forget they are not always dealing… (read more)

With very vague help from your Support answers, I figured this out on my own and had to comment because all too many times your experts forget they are not always dealing with techs on answering these questions. For me this is what worked when I tried to alphabetize my bookmarks: Open LIbrary, show all Bookmarks (bottom of the list of bookmarks), click on Views and select Sort.

Asked by deborah_nunez 8 months ago

Last reply by cor-el 8 months ago

  • Archived

I want you to stop pestering me abuout updates. I'll do it when I feel like it, please.

the little green arrow is enough to remind me that I can update. I don't need you stopping my productivity every so often to display a window asking me to update now. sto… (read more)

the little green arrow is enough to remind me that I can update. I don't need you stopping my productivity every so often to display a window asking me to update now.

stop ...

[Profanity removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by Bryan 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

When window opens, it's not in Normal mode

Hello, I link many items to Pinterest from my page. In the past, when I clicked the Pinterest button, the new window would open up in normal mode. For some reason, now … (read more)

Hello, I link many items to Pinterest from my page. In the past, when I clicked the Pinterest button, the new window would open up in normal mode. For some reason, now when I click it, it opens Normal (I guess), but it's a very small window. I've tried to resize it so it opens that way next time, but nothing saves. Do any of you have suggestions on how I can fix that? It's a pain having to resize the window every time. Thanks so much.

Asked by info2152 10 months ago

Last reply by cor-el 10 months ago

  • Archived

How can you set Firefox so that it only uses the arrow buttons to go back a page?

Applications that run inside the browser, e.g. on-line version of Excel, use the same finger swipe controls as the browser itself. This creates problems, the most annoyi… (read more)

Applications that run inside the browser, e.g. on-line version of Excel, use the same finger swipe controls as the browser itself. This creates problems, the most annoying of which is trying to move around in an on-line Excel spreadsheet and the browser thinks you want to go back an entire web-page. If you don't perform the swipe exactly right all of a sudden not only did you lose your work and train of thought, you need to log back into the on-line document etc etc.

How can you set Firefox so that it only uses the arrow buttons to go back a page?

Asked by ES 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox snap package: how to open downloaded files?

Firefox came preinstalled as snap package on ubuntu 18.04, but has been giving trouble since I'm running through problems when downloading files: The only way I can view … (read more)

Firefox came preinstalled as snap package on ubuntu 18.04, but has been giving trouble since

I'm running through problems when downloading files:

The only way I can view a downloadable file is by saving it somewhere in my home directory and then open it which is a pain!

The open with dialog box only give url script handler and firefox browser as options neither of each work

On ubuntu support it was suggested to remove snap package and install deb package, but what's the point of a snap package then?

It look s like firefox doesn't handle anything beyond home directory, while as said above chrome does instead

Any clues

Asked by chet10 10 months ago

Last reply by Zhian 8 months ago

  • Archived

Update to 76.0 fails everytime

I use a mid 2011 Mac (16GB of RAM) which has maxed out on El Capitan 10.11.6. I have 2 issues. Every time I open Firefox, it says that it is trying to install a helper t… (read more)

I use a mid 2011 Mac (16GB of RAM) which has maxed out on El Capitan 10.11.6. I have 2 issues. Every time I open Firefox, it says that it is trying to install a helper tool which will happen on restarting Firefox. Nothing seems to happen. When I next reopen Firefox this process repeats.

I have also downloaded and try to install 76.0 several times but eachtime I restart Firefox I remain on 75.0.

Any thoughts?

Asked by skitter 8 months ago

Last reply by McCoy 8 months ago

  • Archived

PKCS#11 Security device stops allowing login of CAC credentials

Hello, I use Firefox 75.0 on an Ubuntu 18.04 system to access CAC enabled (smartcards) US government websites. Generally all works as desired. However, intermittently (… (read more)

Hello, I use Firefox 75.0 on an Ubuntu 18.04 system to access CAC enabled (smartcards) US government websites. Generally all works as desired. However, intermittently (couple times a day ---> once every few days) the browser simply, quietly refuses to allow the CAC to login, when I visit a CAC-secured site. A browser dialog is presented and asks for my PIN, but closes without error, yet the PIN is not accepted and the site (correctly) refuses access. In my troubleshooting, I found that if I look at the Security Devices tab under Privacy&Security, the PKCS#11 module shows the CAC as not logged in. If I attempt to log in at that page, I get the usual PIN dialog, but after submission, a new message box appears with the notice that "Log in failed", and I can see that module still says Log out.

It appears that some file lock or related mechanism is in effect and needs to be reset. The only solution I have been able to use is close Firefox completely (all windows), and restart. This works but not desired as I have several different sites I'm active on, and each requires separate logins.

Any suggestions for further troubleshooting would be appreciated. My forays into Google searches all end up as help to get CAC card working, which is not my problem. The card works until Firefox (or something related in the middleware) freezes and the only recourse is to restart.

Cheers, --Jim

Asked by Jim Parker 10 months ago

Last reply by cor-el 8 months ago

  • Archived

Yahoo email password change

Hi, I recently had to change my yahoo email password. I changed it ti Thunderbird but now even though incoming mail works fine, I can't send emails. Also, how can I see … (read more)

Hi,

I recently had to change my yahoo email password. I changed it ti Thunderbird but now even though incoming mail works fine, I can't send emails.

Also, how can I see my password to this Forum? I want to back it up but I don't remember it and if my browser looses it, I'd need to establish a new account and I'd like to avoid that by having a back-up of my Password.

Thanks in advance for your help. Bill

Asked by Bill Beausoleil 8 months ago

Last reply by cor-el 8 months ago

  • Archived

How to delete my sync account from FireFox browser and all the data of this account

Hi guys. I tested this recently on notebook with Windows 10. I installed Firefox, sign in to my account, synced everything. Let's say, I need to delete all the data and t… (read more)

Hi guys. I tested this recently on notebook with Windows 10. I installed Firefox, sign in to my account, synced everything. Let's say, I need to delete all the data and this account from this particular device. I couldn't find such an option. When I deleted my account from Firefox, all the data left on the notebook! Even when I uninstall the browser, and then install it again - browser restored all the data!!!

Is it possible to delete my sync account and all the data related to it: history, bookmarks, sessions, extensions, add-ons, everything?

Let's say, I'm signed in on a friend's laptop and need to delete everything later.

Asked by Aladdin 10 months ago

Last reply by santana 8 months ago

  • Archived

Cookies expiration doesn't match with local time

i just created my login with cookies, i set cookie with expiration 16 minute later. Why the time between in the page and console bellow doesn't match ? my cookie expirati… (read more)

i just created my login with cookies, i set cookie with expiration 16 minute later. Why the time between in the page and console bellow doesn't match ? my cookie expiration should be 13:31 pm not 06:31 am.

Asked by fauzansaja10 9 months ago

Last reply by Pallavi kumari 9 months ago

  • Archived

Need to share Firefox profiles between multiple computers

Have a desktop and 2 laptops, (old and new). Need to share 100% of the desktop's Firefox profile directory structure with the 2 laptops. Meaning from the desktop; scp -rp… (read more)

Have a desktop and 2 laptops, (old and new). Need to share 100% of the desktop's Firefox profile directory structure with the 2 laptops. Meaning from the desktop;

scp -rp .mozilla/* laptop:~/.mozilla/

For security reasons, (and yes, I do work with government mandated private information), I can not share anything beyond my computers. So, the cloud is out of the question.

All I want is to copy my home directory from the desktop to the laptops, when needed.

Asked by KS 9 months ago

Last reply by Andrew 9 months ago

  • Archived

Sign out from Outlook issue

This have been going on for a while, but now it´s really irritating and I would so appreciate if someone could help me . Often (not always) when I click on my profile pic… (read more)

This have been going on for a while, but now it´s really irritating and I would so appreciate if someone could help me . Often (not always) when I click on my profile pic to log out, the option so sign out is missing. Sometimes I have to refresh the page 15-20 times before the option "sign out" shows again. I have tried disable my add-ons or whatever they are called.

Please help.

Asked by Rexxo 9 months ago

Last reply by jscher2000 9 months ago

  • Archived

Bookmarks -> properties are gone!?!

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again: After my… (read more)

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again:

After my last update I lost all my properties of the bookmarks!?!?! Where can I find them? Or how can I recover them?

Asked by rrieper911 9 months ago

Last reply by Aashish Kumar 9 months ago

  • Archived

Disbale the update notification!?

Hi there, after the last update, I getting from time to time the annoying information that there is an update available for firefox. How do I disbale the update informat… (read more)

Hi there, after the last update, I getting from time to time the annoying information that there is an update available for firefox. How do I disbale the update information? Please only answer is your awnser is not like that: "updates are important....." or "its not possible"

Asked by rrieper911 9 months ago

Last reply by Aashish Kumar 9 months ago

  • Archived

Can you change the new pop-out thing the URL bar does now?

So with the new update, the top URL bar will pop out slightly when you click it to type in a URL, or when you open a new tab. This is very distracting to me, why can't it… (read more)

So with the new update, the top URL bar will pop out slightly when you click it to type in a URL, or when you open a new tab. This is very distracting to me, why can't it just stay the same like before?

Is there a way to stop it from doing this?

Asked by Xirix 10 months ago

Last reply by jscher2000 9 months ago