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  • Archived

java plugin

Hello.today i notice that i can't open any ggb file(created with geogebra) on firefox that required java .Appears the message enable java.But i have… (read more)

Hello.today i notice that i can't open any ggb file(created with geogebra) on firefox that required java .Appears the message enable java.But i have allready installed java in c drive.What is going on?

Asked by vasilsi 2 years ago

Last reply by crankygoat 1 year ago

  • Archived

When importing data from Chrome to Firefox, why am I NOT given the option to import my passwords?

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screen… (read more)

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screenshot that is identical to the one I've included, except for they also have a box you can check to import passwords. I successfully imported my cookies, browsing history, and bookmarks, but there was no passwords box for me to check and I haven't been able to import my passwords. Why is it that option not showing up for me?

Asked by jjj123 2 years ago

Last reply by McCoy 2 years ago

  • Archived

screen share

'''i tried to start screen share but this happened''' camera is not supported by your current browser. can anyone please tell me how can i fix this. … (read more)

'''i tried to start screen share but this happened''' camera is not supported by your current browser.

can anyone please tell me how can i fix this.

Asked by faisal hassan 10 months ago

Last reply by davidcalvert 7 months ago

  • Archived

"The address wasn't understood"

Sharepoint offers links of the form ms-word:ofe|u|https://somebusinessname.sharepoint.com/sites/somesitename/somefilename.docx and firefox responds with the subject error… (read more)

Sharepoint offers links of the form ms-word:ofe|u|https://somebusinessname.sharepoint.com/sites/somesitename/somefilename.docx and firefox responds with the subject error message and cannot open the file in MS Word. IE, Edge and Chrome all behave correctly for this same sharepoint link on the same machine.

Asked by alabamatoy 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Workaround to PR_CONNECT_RESET_ERROR?

I'm getting a PR_CONNECT_RESET_ERROR when trying to visit a site I've gone to scads of times and strongly believe to be valid today. Is there any sort of workaround that … (read more)

I'm getting a PR_CONNECT_RESET_ERROR when trying to visit a site I've gone to scads of times and strongly believe to be valid today.

Is there any sort of workaround that would allow me to get to this site?

(And, BTW, why does Firefox absurdly tell me to inform the web site about this error when the error prevents me from getting to the web site?)

Asked by K in NC 2 years ago

Last reply by info1374 1 year ago

  • Archived

Font size of bookmarks bar

Is it possible to change the font size of the bookmark bar? The text size and buttons are quite small on a large screen. Was wondering if there was a way to change the fo… (read more)

Is it possible to change the font size of the bookmark bar? The text size and buttons are quite small on a large screen. Was wondering if there was a way to change the font size. Thank you!

Asked by awdugger 2 years ago

Last reply by smotri 1 year ago

  • Archived

Widevine plugin keeps crashing

Issue on both Amazon Prime and Netflix. I've tried multiple options like removing the Widevine folder from my profile so it downloads another, unchecking the play DRM fie… (read more)

Issue on both Amazon Prime and Netflix. I've tried multiple options like removing the Widevine folder from my profile so it downloads another, unchecking the play DRM field and then turning it on again but nothing has helped.

When playing a video from Netflix, the console gives this message, (MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg=)

I am on Firefox Quantum 68.0.2 (64 bit) and the Widevine plugin version is 4.10.1440.18

Asked by Aqiul 2 years ago

Last reply by branbro365 2 years ago

  • Archived

when I open firefox, iobit uninstaller shows extra plug-ins

All of a sudden, IOBit Uninstaller, Toolbar and plug-ins section shows extra plug-ins; Amazon.com, Bing, DuckDuckGo, ebay, Google, Twitter, and wikipedia. I delete them … (read more)

All of a sudden, IOBit Uninstaller, Toolbar and plug-ins section shows extra plug-ins; Amazon.com, Bing, DuckDuckGo, ebay, Google, Twitter, and wikipedia. I delete them which means I have to close Firefox but when I open Firefox again the plug-ins show back up in IOBit, toolbars/plug-ins. Does anyone else have this problem?

Asked by ziggywizard89 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Adobe flash not recognized as being installed

I'm running Manjaro linux XFCE 64bit. I have the latest version of Firefox installed from the Manjaro repositories (69.0.3-1). The flashplugin is also installed from the … (read more)

I'm running Manjaro linux XFCE 64bit. I have the latest version of Firefox installed from the Manjaro repositories (69.0.3-1). The flashplugin is also installed from the Manjaro repositories and is the latest version (32.0.0.270-1). In my plugin settings, Flash is set to ask to activate, and I've even tried turning off the "Block dangerous and intrusive Flash content" setting. Most websites that need Flash don't recognize that it is installed at all.

When I use Adobe's tools to check if Flash is installed, (https://helpx.adobe.com/flash-player.html) this page doesn't show the ask to activate plugin in the URL bar until after I click on "Check Now" so their tool shows that I do not have Flash installed or enabled. If I click allow Flash on this page and then refresh the page, it seems like Flash gets disabled for that website again, and clicking "Check Now" once again shows that Flash is not installed or enabled.

Another page to check if it is installed is (https://get.adobe.com/flashplayer/about/) which I found from downloading the flash plugin directly from Adobe in a readme.txt file. This page shows the Ask to activate directly on the Flash content, and when I click Allow, it recognizes that I have version 32.0.0.270 installed.

Most websites with Flash content that I want to use just don't show the Ask to activate prompt and show that I need to install Flash with the link to download from Adobe. I've tried uninstalling Flash and reinstalling, then rebooting my computer but that didn't help. This seems to be a reoccuring problem for me on linux, not just with Manjaro, but also Ubuntu, and even with other web browsers based on Chromium, like Brave browser. Does anyone know what causes this or how I can get Flash working on some pages?

Asked by johnherr 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection. What can you do about it? www.googl… (read more)

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Asked by nayeem.shaikh 2 years ago

Last reply by philipp 2 years ago

  • Archived

PDF download button needs Save As

I'm on Mac. When I open a PDF in Firefox I get a print button and a download button. The download button does not offer a Save As option. It simply uses the name used in … (read more)

I'm on Mac. When I open a PDF in Firefox I get a print button and a download button. The download button does not offer a Save As option. It simply uses the name used in the browser - often this is a number or day or some other appellation that is less useful than allowing me to rename the PDF myself. Chrome offer to rename the file before saving but I hate Chrome.

Maybe I'm overlooking something?

Asked by junk8 1 year ago

Last reply by Philip 9 months ago

  • Archived

Did Not Connect: Potential Security Issue

2 updates before this website was working fine for me, now whenever I try to access the website "https://www.hcai.ca/" I get the error "Did Not Connect: Potential Securi… (read more)

2 updates before this website was working fine for me, now whenever I try to access the website "https://www.hcai.ca/" I get the error "Did Not Connect: Potential Security Issue Error code: SEC_ERROR_UNKNOWN_ISSUER

Certificate: Version: Version 3 S/N: 00:A1:83:9D:1B:00:00:00:00

Value: Size: 256 Bytes / 2048 Bits cd 10 33 c4 2e 61 42 e8 59 e4 aa a9 84 18 a8 19 4e 30 3b 3a 07 c4 17 9d 84 e2 e8 dc ed da 92 86 25 b7 06 96 3e 43 c1 14 ac 6c 0b 34 29 31 ad 70 90 69 33 4a 3f 8a 4a 71 a0 2b 80 bb a4 aa 71 6c 08 0e ea f9 ea 60 f8 dc e9 17 d5 18 3d b7 ab eb 30 19 f3 37 47 7f 77 08 b3 ca 32 dd 95 b5 17 13 43 a4 06 74 be 8f 65 77 49 0f 59 2e d8 32 56 37 a3 07 dc 8a 89 a4 54 11 25 25 bb fc 78 cd 38 f1 21 c8 53 b5 c2 37 44 fe f4 a8 72 88 0f b5 60 14 8e 9b ac 64 6a db 01 d5 9d d9 b6 8d 30 42 88 68 84 95 8a 7d a6 42 1a 37 ef 73 c6 e3 61 fe 72 ae bb c3 ac a3 0d e9 bb ee e0 e7 de 86 37 2d 17 2f 1c 30 dc 0c 88 e9 db b6 fc 6e 66 5c ca 1c f5 9b 82 d7 61 13 8c 16 67 6e 54 1a d1 5f 4b de 35 ee 20 56 f7 e6 ea 2a ce 09 83 26 61 ed 78 62 88 94 af 64 79 2f 36 99 89 f0 f9 d6 25 30 76 2f 7b 2d


I've run the test on "https://www.ssllabs.com/ssltest/analyze.html?d=www.hcai.ca" Which I've gotten the overall B

Trusted Yes Mozilla Apple Android Java Windows

I have found this issue with 2 websites so far. Both were working before these last 2 updates.

Asked by paulo.valadares.89 2 years ago

Last reply by philipp 2 years ago

  • Archived

What or which "Authentication app"??

I am attempting to perform a 2 steps verification. Firefox is asking me: "Open your authentication app and enter the security code it provides." What "Authentication a… (read more)

I am attempting to perform a 2 steps verification.

Firefox is asking me: "Open your authentication app and enter the security code it provides." What "Authentication app"?? On my Mac? On my iPhone? I have been unable to figure out what Firefox means.

I have tried a number of those apps, but none of the codes was accepted (Authenticator, Google's Authenticator, iDnow).

Any suggestion will be greatly appreciated. /Boris D.

Asked by DragonB 1 year ago

Last reply by cor-el 1 year ago

  • Archived

A Windows update caused all my bookmarks and history (and most cookies) to disappear. Im on Firefox 68.10.0esr

Edited to correct some history -- so the followng transcript may be a bit out of synch -- I will state my current question below. Two things happened at the same time --… (read more)

Edited to correct some history -- so the followng transcript may be a bit out of synch -- I will state my current question below.

Two things happened at the same time -- I uninstalled Adobe Flash, and a Windows Update ran. I didn't notice the Windows update, so I blamed the wrong thing, the Flash uninstall. It was WIndows.

The Windows update caused all my bookmarks and history (and most cookies) to disappear. I'm on Firefox 68.10.0esr

I found my Profiles at C:\Users\[me]\AppData\Local\Mozilla\Firefox\Profiles but I don't understand what's in there enough to fish the bookmarks out, and I don't see anything that looks like "15 backups" promised by the Mozilla help pages.

Where are my Bookmark backups?

Asked by BostonBowTie 9 months ago

Last reply by TNorth 9 months ago

  • Archived

set homepage to yahoo mail

I set my firefox browser so when opening it, it would go straight to my yahoo mail inbox. Now it is asking me to sign in to my yahoo mail every time I open firefox browse… (read more)

I set my firefox browser so when opening it, it would go straight to my yahoo mail inbox. Now it is asking me to sign in to my yahoo mail every time I open firefox browser. This didn't happen before. How do I make it so I don't have to sign in to my yahoo mail every time?

Asked by mark11 2 years ago

Last reply by billiott 2 years ago

  • Archived

Amazon Music cannot download files

Requests to music.amazon.com and amazon.com to download mp3 files fail. After a long session with Amazon tech they informed me that they have changed code and 'no longer … (read more)

Requests to music.amazon.com and amazon.com to download mp3 files fail. After a long session with Amazon tech they informed me that they have changed code and 'no longer support' firefox in this regard. A Firefox update is apparently needed. I am making this post mostly to notify mozilla if needed, and to ask if others have had the same problem.

Asked by Etnier 2 years ago

Last reply by James 1 year ago

  • Archived

How to disable multiple task manager processes?

I had once changed a setting which allowed FireFox to only one run process, but somethings changed and now there are about 15 firefox.exe processes running in my task man… (read more)

I had once changed a setting which allowed FireFox to only one run process, but somethings changed and now there are about 15 firefox.exe processes running in my task manager and would like to change it back to a single process.....what setting fixes this?

Asked by BigJohnny 2 years ago

Last reply by benmillan 1 year ago