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  • Archived

There is no button labeled "Turn off Blocking for This Site."

I am trying to get content from washingtonpost.com . They need me to disable tracker blocking. The standard help screen (capped below) says to just click the button labe… (read more)

I am trying to get content from washingtonpost.com . They need me to disable tracker blocking. The standard help screen (capped below) says to just click the button labeled "Turn off Blocking for This Site." Only trouble is, no such button actually exists on the information popup screen (Clicking the circled 'i'). The popup screen I get looks exactly like the one in the help, except for the missing button. I have tried all the suggestions in other posts and none of them work. I notice I am not the only one with this problem. Is it possible my install of Firefox is corrupted? But nothing else I have noticed is wrong. I am running Firefox quantum 68.0.1 under Ubuntu xcfe.

Asked by josephfg105 11 months ago

Last reply by slatersteven8 6 months ago

  • Archived

Workaround to PR_CONNECT_RESET_ERROR?

I'm getting a PR_CONNECT_RESET_ERROR when trying to visit a site I've gone to scads of times and strongly believe to be valid today. Is there any sort of workaround that … (read more)

I'm getting a PR_CONNECT_RESET_ERROR when trying to visit a site I've gone to scads of times and strongly believe to be valid today.

Is there any sort of workaround that would allow me to get to this site?

(And, BTW, why does Firefox absurdly tell me to inform the web site about this error when the error prevents me from getting to the web site?)

Asked by K in NC 11 months ago

Last reply by info1374 6 months ago

  • Archived

webcam wont work ON ANY WEBSITE, pretends i never even clicked allow for access

im was trying to use my webcam on omegle, and it kept telling me i had denied access, which i had not. i tried SEVERAL other sites, all of which seem to act like i never … (read more)

im was trying to use my webcam on omegle, and it kept telling me i had denied access, which i had not. i tried SEVERAL other sites, all of which seem to act like i never even clicked allow access to my webcam!! i deleted cookies and cache, i uninstalled and reinstalled firefox, and rebooted my laptop many times. NOTHING WORKS!

Asked by cicero 1 year ago

Last reply by RobertJ 11 months ago

  • Archived

Yahoo Mail InBox list of E-Mails keep shifting left to right constantly

When I use my Yahoo Mail, the list of messages in my In Box keep moving back and forth across my monitor. This is very unnerving. It does not happen in Yahoo Mail in Mi… (read more)

When I use my Yahoo Mail, the list of messages in my In Box keep moving back and forth across my monitor. This is very unnerving. It does not happen in Yahoo Mail in Microsoft Edge.

Asked by jmarunc 10 months ago

Last reply by cor-el 5 months ago

  • Archived

Widevine plugin keeps crashing

Issue on both Amazon Prime and Netflix. I've tried multiple options like removing the Widevine folder from my profile so it downloads another, unchecking the play DRM fie… (read more)

Issue on both Amazon Prime and Netflix. I've tried multiple options like removing the Widevine folder from my profile so it downloads another, unchecking the play DRM field and then turning it on again but nothing has helped.

When playing a video from Netflix, the console gives this message, (MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg=)

I am on Firefox Quantum 68.0.2 (64 bit) and the Widevine plugin version is 4.10.1440.18

Asked by Aqiul 10 months ago

Last reply by branbro365 10 months ago

  • Archived

I am having a problem with Gmail and its interface.

Hello, I am having a problem with Gmail and its interface. I am not able to click on any buttons and icons in Gmail because I dont see them or they are unclickable. I am … (read more)

Hello,

I am having a problem with Gmail and its interface.

I am not able to click on any buttons and icons in Gmail because I dont see them or they are unclickable.

I am using Firefox, the latest version. I was trying to log in in Chrome and Explorer and I didnt have any problem wiht Gmail. I have tried to reinstall Firefox, twice and also deleted cache and cookies. It didnt work.

I have tried also look to other similiar topics: https://support.mozilla.org/en-US/questions/1253059 and none of that helped.

Asked by Denis 1 year ago

Last reply by McCoy 12 months ago

  • Archived

Is there any "Extention" that is capable of storing CONSECUTIVE "Screen Captures" in the Same Directory or do I have to continue to use FF 56.0.2.

If all web-extensions prevent any "memory" of where a file was last saved, in the same browsing session - they are useless. You allow your "Print" dialog to "remember" - … (read more)

If all web-extensions prevent any "memory" of where a file was last saved, in the same browsing session - they are useless.

You allow your "Print" dialog to "remember" - So why not "Extensions"?

If I am trying to document a business transaction, which has 10-20 or more pages, navigating to the same directory 10-20 or more times - LEAVES ME THE ONLY OPTION OF CONTINUING TO USE ff 56.0.2 FOR BUSINESS TRANSACTIONS.

WITHOUT A USEFUL SCREEN CAPTURE (LIKE THE PERFECT "FIX VERSION" OF "SCREENGRAB!, that has no comparable "Extension", forces probably many of us to maintain 2 versions of FireFox.

Please FIX this problem or point me to a link that describes any useful work-around.

Asked by Doug 11 months ago

Last reply by jscher2000 11 months ago

  • Archived

Amazon Music cannot download files

Requests to music.amazon.com and amazon.com to download mp3 files fail. After a long session with Amazon tech they informed me that they have changed code and 'no longer … (read more)

Requests to music.amazon.com and amazon.com to download mp3 files fail. After a long session with Amazon tech they informed me that they have changed code and 'no longer support' firefox in this regard. A Firefox update is apparently needed. I am making this post mostly to notify mozilla if needed, and to ask if others have had the same problem.

Asked by Etnier 10 months ago

Last reply by James 7 months ago

  • Archived

how do i get close firefox rto stop coming up

I will be in firefox on a site i click the x and think firefox is closed. i then click on my facebook ico on my desktop top and i alway get close firefox. it happe… (read more)

I will be in firefox on a site i click the x and think firefox is closed. i then click on my facebook ico on my desktop top and i alway get close firefox. it happens all thime while i am trying to get into facebook it always says direfox still running close firefox how do i stop that

Asked by Mary 1 year ago

Last reply by cor-el 12 months ago

  • Archived

Why are all the drop-down menus closing almost immediately?

Every time I try to use a drop-down menu to find a bookmark, or even to place a bookmark I'm adding, in a folder, the menu will just close!! Sometimes it's immediate, som… (read more)

Every time I try to use a drop-down menu to find a bookmark, or even to place a bookmark I'm adding, in a folder, the menu will just close!! Sometimes it's immediate, sometimes it take 5 or 10 seconds, but never enough time to find what I'm looking for...

Asked by StevenCee 10 months ago

Last reply by cor-el 10 months ago

  • Archived

AUTOFILL AUTOMATICALLY RESETS - FF USERS CAN NOT BLOCK AUTOFILL

I found a MAJOR FLAW in FireFox so they Steal all your info you type! I do not want my "AUTOFILL" being used, yet FIREFOX BUILT IN TO BE AUTOMATICALLY ON! I also use CC C… (read more)

I found a MAJOR FLAW in FireFox so they Steal all your info you type!

I do not want my "AUTOFILL" being used, yet FIREFOX BUILT IN TO BE AUTOMATICALLY ON!

I also use CC Cleaner and it exposed a MAJOR SECRET BUG IN FIREFOX and you can NOT TURN OFF AUTOFILL!

The "Fake" autofill is reset to always be ON, and if you try to actually Block it, your FF will reboot back to AUTOFILL ON!

You can got to Security and select "Autofill" to be off, but its a FACT, IT STAYS ON! A 2nd security program states the BROWSER PLUG IN is not Off but On! When I manually turn it off with a 2nd program, it automatically closes FF and reboots back on with AUTOFILL ON!?

So Once I turn on FireFox and my autofill in security says OFF, it actually stays on. Looking at programs browser plugin in CCleaner, it reverts and says FF Autofill is ON! When you try to clear it and change it to OFF, you FIREFOX Automatically CLOSES! Then when you restart FF and look again, CCLeaner says its ON.

I was wondering why I'd get the same stuff on pages, and I set my Security Autofill OFF. So you "assume" its off, but if you look close, you'll see stuff you typed yesterday, is still valid. Yet I reset all cookies and run CCLeaner and several other security programs.

So why can't you actually TURN OFF FF "AUTOFILL"? Their is a SECRET that forces FF to keep autofill ON, even when you select it to be OFF!

Does anyone else find this scam on, where your computer catches FF Autofill being on, when you select it to be off?

So all your typing in FF, you may select Autofill "Off", but your computer actually reads that Autofill IN FF as still being "ON".

So is FF only "Pretending" to its users to think your "autofill" data is OFF, but ITS ACTUALLY BEING SENT? If not, why is other security programs picking up on the Autofill typing being sent as "ON", inside the actual FF program? Why would a computer security program reading FF, read the blocked autofill data as being ON, while your FF security controls say its OFF inside the FF Browser?

This opens up your computer to having all your typed data secretly stolen, and if you use your CC or bank info or passwords, they are really be SENT! What a FF scam.... So was this purposely made or what?

I never remember having any "Autofill" Plugin, until the last few months. So is this a new addon, that they use to backdoor into FF and steal all your personal data?

Asked by truthergirl2017 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Firefox won't let me drag-and-drop files from automatically-opened .zip archives into Windows Explorer

I am using Windows 7 Pro SP1 64-bit (fully updated) and Firefox 68.0 64-bit. The problem is that when I download any .zip archive and tell Firefox to "Open with... 7-Zip … (read more)

I am using Windows 7 Pro SP1 64-bit (fully updated) and Firefox 68.0 64-bit.

The problem is that when I download any .zip archive and tell Firefox to "Open with... 7-Zip File Manager" (or with Windows Explorer), after the archive has finished downloading and opened in a 7-Zip window (or an Explorer window), I cannot drag-and-drop the file contained in the archive onto a Windows Explorer window or the desktop. No matter where I try to drag the file to, the Windows mouse cursor is always a "cancel" icon and won't let me drop it anywhere.

If I then close the archive window and reopen it from the download folder (C:\Users\user_name\AppData\Local\Temp), now I can drag-and-drop correctly.

I know that this is a problem with Firefox, because if I try the same operation with the same .zip archive using the current version of Tor Browser (8.5.4 32-bit (based on Mozilla Firefox 60.8.0esr)) or with Internet Explorer (11.0.9600.19399) I do not have this problem.

Any help would be appreciated.

Asked by WillW 12 months ago

Last reply by jscher2000 9 months ago

  • Archived

My Firefox explorer gets redirected when accessing Match.com, but my Chrome explorer can access Match.com? How do you fix this?

I open my Firefox web explorer, go to www.match.com and it gets redirected to this site: https://www.lexamore.nl/ But my Chrome web explorer does not have this problem. C… (read more)

I open my Firefox web explorer, go to www.match.com and it gets redirected to this site: https://www.lexamore.nl/ But my Chrome web explorer does not have this problem. Can somebody tell me what needs to be repaired??

Asked by georges5729 11 months ago

Last reply by McCoy 11 months ago

  • Archived

Content blocker in Firefox does not have the option to turn it off. Why is that?

Four or five months ago, I saw the Content Blocking shield icon in my Firefox browser. When I clicked on it, there was no option to disable Content Blocking. Then I rea… (read more)

Four or five months ago, I saw the Content Blocking shield icon in my Firefox browser. When I clicked on it, there was no option to disable Content Blocking. Then I realized that I probably had to create a Mozilla account. Did that, and suddenly the option was there to disable content blocking. Today I was at the MSN website - which has been crashing my video driver lately, and I thought that perhaps if I shut off content blocking it would help. Lo and behold there is no more shield icon but there is an information icon which contains content blocking info (it is an i inside a circle). Once again there is no 'disable content blocking for this site' option. What gives? How can I get the shield icon and the disable option back?? I currently use Firefox version 68.0.1 (64 bit)

Update: I have noticed that this problem happens only when I am at the MSN website. Thank you for any advice you can provide.

Asked by lamoureuxp 11 months ago

Last reply by Jeremy Sanders 11 months ago

  • Archived

How can I stop Firefox from all website security warnings and blocks? Firefox is almost getting useless due to this blocking

Firefox is far too extreme in blocking access to websites preventing me from browsing for "connection" and "security certificate" so-called "issues/errors". It almost re… (read more)

Firefox is far too extreme in blocking access to websites preventing me from browsing for "connection" and "security certificate" so-called "issues/errors". It almost regularly attempts to block me from accessing websites such as, for example, CNN (!!) for security certificate issues, and in many cases absolutely will not allow me to browse to some websites. This gets to the point where I have to switch to a different browser to visit websites I have been using for >>decades<<. How can I **completely** shut off ALL Firefox security monitoring to allow ME to decide what I want to view?

Just FYI, I have NO PROBLEM with websites tracking my visits, I actually prefer that.  As well, I have NEVER seen any problems with security certificates endangering me at any of the websites I view, whether the website's certificate is current or not.  I am quite capable of judging for myself whether a website poses any danger to my PC, and I have an AV utility that does an excellent job of protecting my PC, I do NOT need any help from Firefox. I never visit websites that would even remotely present a danger to my system, I am not into games, dark web idiocy, or any other such dangerous sites and I know what to look for to decide the reliability of any site I visit.  I have NEVER, in over 25 years, been hacked or endangered, so I need no help from Firefox.

Thanks for any help,

Pete B

Asked by Pete B 10 months ago

Last reply by jscher2000 4 months ago