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  • Archived

My printing document doesn't fit margin page when I print it

Hello, I use web-based administration software and use Firefox as my default browser. When I need to print documents like invoices or delivery notes, the margins, left an… (read more)

Hello, I use web-based administration software and use Firefox as my default browser. When I need to print documents like invoices or delivery notes, the margins, left and right are cut off. I tried to change all the possible print settings, both in Firefox and in the printer driver, I also tried to print to other printers, but without getting improvements. If I use Google Chrome the problem is solved simply by checking the option, fit to page. Is there a way to solve the problem? I would like to continue using Firefox for my work. I would like to continue using Firefox for my work. I am aware that I could print on PDF but I need to print directly for reasons of time, Thanks.

Asked by Giampy 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

I can't open AOL Page since the Firefox update today.

Since the update I can't open the page at aol.com. I get the following error message: Unable to connect Firefox can’t establish a connection to the server at guce.adverti… (read more)

Since the update I can't open the page at aol.com.

I get the following error message:

Unable to connect Firefox can’t establish a connection to the server at guce.advertising.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Asked by BigHairyNScary 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Firefox crashes

Firefox is crushed when it start up even in safe mode. Crash ID: bp-9888e555-33c8-49c5-8aac-953500190617 and Crash ID: bp-ff455878-7369-4488-8502-c72f60190617 Please tell… (read more)

Firefox is crushed when it start up even in safe mode. Crash ID: bp-9888e555-33c8-49c5-8aac-953500190617 and Crash ID: bp-ff455878-7369-4488-8502-c72f60190617

Please tell me what happened and how to solve it?

Asked by MaungPauk 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Updated to version 67.0.2 (64-bit) of Firefox. Cannot launch Firefox without being prompted to create a new profile.

I am using Firefox Sync. Today Firefox updated to version 67.0.2 (64-bit). As I began using it I noticed some strange behavior. The first thing I noticed was that I could… (read more)

I am using Firefox Sync. Today Firefox updated to version 67.0.2 (64-bit). As I began using it I noticed some strange behavior. The first thing I noticed was that I couldn't add any additional tabs past 4 tabs (the number is irrelevant, since the number changes). Thinking that the application was frozen, I closed Firefox. Upon relaunch I get this message:

"Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox."

I then have to either Exit or Create New Profile. I've done this several times and have had to re-do this task over and over today. I suspect that my Firefox Sync profile is corrupt. I've tried resetting Firefox, reinstalling, etc.

In about:profiles I now have several profiles in existence. One for each time I've reset using the Create New Profile button.

Does anyone have any advice on how to continue?

Asked by Dixie3713 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is refreshing on its own

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It… (read more)

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It's usually either right before or right after a FF update is available; downloading the update right away doesn't seem to matter (as in, updating doesn't fix anything; it still happens). My mom's FF refreshed itself today as the 67.0.3 update became available.

Every time this happens I have to go through and change all of our settings back to they way they were, and reconfigure all of our add-ons. It's really frustrating.

Asked by P_V. 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I always get the "You have chosen to open..." window

First, I'm on a mac running macOS Mojave 10.14.5 and Firefox Quantum 67.0.2. From what I gathered, there is an everlasting bug in Firefox that makes it always open a prom… (read more)

First, I'm on a mac running macOS Mojave 10.14.5 and Firefox Quantum 67.0.2. From what I gathered, there is an everlasting bug in Firefox that makes it always open a prompt "Opening xxx.xxx" window with various files. OK, but here's my problem: the "Do this automatically for files like this from now on." option is greyed out and I can't select it. If I go in Firefox Preferences/General/Applications, I do have pdf listed and a few others but no way to add another file type and corresponding action (for example add .dmg and select always downlad). I followed Firefox help and deleted handlers.json from my profile foler but that did nothing. So, maybe it's a bug, maybe I missed a setting... in any case this is the only place I found to write this and I hope there's a solution.

Asked by exertingpatience 1 year ago

Last reply by cor-el 1 year ago

  • Archived

authentication failed messsage when trying to access e yahoo mail

Tried to get into yahoo mail. Get the following error message when trying to access password: SAML 2/0 authentication failed. followed by a long e-mail address followed … (read more)

Tried to get into yahoo mail. Get the following error message when trying to access password:

SAML 2/0 authentication failed. followed by a long e-mail address followed by; Error details FBTSML.21.5E The name identifier policy in the authentication request could not be met by this identity provider.

What gives?

Asked by jlpinky 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

firefox flicker in YouTube - can't seem to overcome

I've up-dated - I've disabled hardware acceleration - I've read the FAQ - I know this is a wide-spread problem for the browser. The only solution I can find is to dump F… (read more)

I've up-dated - I've disabled hardware acceleration - I've read the FAQ - I know this is a wide-spread problem for the browser. The only solution I can find is to dump Firefox and go back to Safari. I like Firefox and Mozilla in general, but can't stand buggy software with no solution in sight. Bye Firefox.

Asked by barach_obama 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Webrender causes Youtube videos to be laggy

I opened a Youtube video and the video was laggy and unstable. I checked my Firefox settings and I saw I'm using Webrender because it's the default for some users now. Wh… (read more)

I opened a Youtube video and the video was laggy and unstable. I checked my Firefox settings and I saw I'm using Webrender because it's the default for some users now. When I opted-out of it using about:config and restarted the browser, the video was stable as usual. Let me know if it's a known issue or what info I can send to help with that issue.

Asked by naor2013 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Pausing the narrator in Reader View

Hi Firefox community! I really like using the narrator feature after having gotten it to use the Microsoft Eva Mobile voice, and would put it in the background as I do… (read more)

Hi Firefox community!

   I really like using the narrator feature after having gotten it to use the Microsoft Eva Mobile voice, and would put it in the background as I do something else in another tab. Thing is, I can't listen to the narrator and focus on what I am doing at the same time, so I frequently want to pause it to digest what I heard. So far though, there's only a Stop button which is a problem at long paragraphs such as transcripts. 

Is there an extension or a setting that pauses the Narrator right to the words it was reading? (Also if this isn't the correct place to ask this do notify me) Thanks!

Asked by wapiti4 1 year ago

Last reply by McCoy 1 year ago

  • Archived

desktop and email url links opens firefox without addons, then we get blasted with advertising

updated to the latest version of firefox 100% now desktop and email url links opens firefox without add-ons or a generic version, and your custom placed top url links are… (read more)

updated to the latest version of firefox 100%

now desktop and email url links opens firefox without add-ons or a generic version, and your custom placed top url links aren't there

opens a generic firefox without control , adstop etc etc

then we get blasted with advertising, this happened to me 2 to 3 weeks ago

tried putting a new url link to desktop while in correct version of firefox but still opens url in the generic version or without add-ons etc

when your in correct version the top tabs icons urls work correctly as well as the bookmarks as long as your in the correct version to begin with

this means you changed the behavior of firefox somehow to get us to back to annoying advertising that's the way i see it or it feels like

how do we resolve fire to open desktop links as before in the customized version and not the generic version

im always scared of updates in firefox that ruin the customized version that you have made with great care that your accustomed to

also this happened around the same time you made us try to get sync or an firefox account,

could this have anything to do with the above problem ??

Asked by tnewcamp_FF 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

It appears that with vers. 67.0.2 the delete/adds of bookmarks are not working onymore.

On Win10, Firefox 67.0.2 it appears to me that the delete function of bookmarks doesn't work anymore. No matter whether I use the right mouse click menu or select the men… (read more)

On Win10, Firefox 67.0.2

it appears to me that the delete function of bookmarks doesn't work anymore. No matter whether I use the right mouse click menu or select the menu entry Bookmarks and than delete.

I also noticed that I can't add a new bookmark anymore. Neither through right-click menu (star symbol), nor through the bookmark symbol in the address bar.

Are there any incompatibilities with AVG anti virus software.

( I also got a corrupted 'logins.json' during the latest firefox update, which is fixed by now).

Cheers drobble

Asked by drobble 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how to export safari history and then import into firefox?

I have a valuable history of browsing in Safari that I would like to bring over to Firefox. The only solution I have been able to find after an hour of searching is this… (read more)

I have a valuable history of browsing in Safari that I would like to bring over to Firefox. The only solution I have been able to find after an hour of searching is this product; iMazing. It appears to do just what I need, by exporting the Safari Browsing History from the database to HTML which it says can then be Imported into Firefox. Sounds good, but I would prefer to not have to buy a 3rd party product. Any clues? Thank you.

Asked by daniel77777 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox keeps opening an enormous window oversized to screen

I just updated to FF 67.0.2 and now whenever I open FireFox, it opens a huge window that extends past my screens, making it difficult to make smaller and move so that I c… (read more)

I just updated to FF 67.0.2 and now whenever I open FireFox, it opens a huge window that extends past my screens, making it difficult to make smaller and move so that I can reach the title bar. I am running Windows 10 and using dual screens (both at native resolution). This is ONLY happening since the upgrade an hour ago.

Asked by blackjs 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Duplicate Firefoxes under Default Apps Page

I first noticed this issue back in 2017 but looks like it hasn't changed since then. Duplicate Firefoxes appear under Default Apps page on Windows 10. I don't know why it… (read more)

I first noticed this issue back in 2017 but looks like it hasn't changed since then. Duplicate Firefoxes appear under Default Apps page on Windows 10. I don't know why it happens and what causes it.

Asked by Xolaste 1 year ago

Last reply by RobertJ 1 year ago