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Update Firefox on Ubuntu 16.04

Running FF 67.0.3 on Ubuntu 16.04 LTS. When I go to certain web pages (Amazon, My Music) I get an intrusive pop-up saying my version of FF is no longer supported and I s… (read more)

Running FF 67.0.3 on Ubuntu 16.04 LTS. When I go to certain web pages (Amazon, My Music) I get an intrusive pop-up saying my version of FF is no longer supported and I should upgrade. The pop-up cannot be dismissed, and the only option is 'update now'. (And FWIW, the Amazon page behind it is "out of focus" ) The 'update now' takes me to a page telling me to open the 'help - about' and it will automatically start downloading. Only it doesn't start downloading . And other pages say FF is supposed to update automatically, without any intervention on my part. So I'm stuck.

Asked by edstevens 1 year ago

Last reply by edstevens 1 year ago

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All Firefox settings, prifiles, extensions deleted on restart. What happened & how to restore?

I just switched from Chrome to Firefox a few days ago. Today when I restarted my laptop and opened Firefox, my browsing profiles, preferences, extensions, about:config se… (read more)

I just switched from Chrome to Firefox a few days ago. Today when I restarted my laptop and opened Firefox, my browsing profiles, preferences, extensions, about:config settings, etc have been deleted. I'd like to use Firefox as my primary browser, but I have no idea how this happened and no way of knowing that it won't happen again. Is there a way to restore all this so I don't have to waste my time setting it up only to (who knows!) have it deleted by surprise again?

Asked by amphora 2 years ago

Answered by Wesley Branton 2 years ago

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No streaming services (Netflix, HBO Now, Prime Video) work with Firefox

Hello, I am running Firefox 67.0.4. No video streaming services work with the browser. Each one gives me some sort of error message: Netflix - Unexpected Error, F7111 HBO… (read more)

Hello,

I am running Firefox 67.0.4. No video streaming services work with the browser. Each one gives me some sort of error message:

Netflix - Unexpected Error, F7111 HBO - Can't play video, please try again later Amazon Prime - Unsupported Browser

This has been occurring for almost two years now, during which time I have been using Chrome (yuck) to stream video.

I have a VPN installed on my computer (for work) but I am not connected to it, and these problems have been occurring since before I installed the VPN.

I am running the latest version of Flash and Widevine. I have Netflix set to play DRM content in my preferences (I have tried unchecking and checking that box and restarting Firefox). I am running uBlock Origin, Privacy Badger, and HTTPS Everywhere, but disabling any or all of the add-ons does not solve the issue.

I am going to try refreshing the program but am open to any suggestions before I do so.

Asked by tylerwestonjones 2 years ago

Answered by cor-el 2 years ago

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thumbnails in chooser too small

Aged eyes are having trouble with size of thumbnails in pix choosers when called from inside of websites and apps. The thumbnails are too damn small. When viewing nati… (read more)

Aged eyes are having trouble with size of thumbnails in pix choosers when called from inside of websites and apps. The thumbnails are too damn small.

When viewing native Apple Photos app, I can control the size. But when Photos is called through FF to add a pix, I can't tell a thing.

OSX.

Am I missing something?

Asked by rhkennerly 2 years ago

Last reply by rhkennerly 1 year ago

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how do i change location settings

Having long been puzzled by what Firefox considers to be my location, I have tried to find out how to set or change it. I followed all leads that seemed promising. the mo… (read more)

Having long been puzzled by what Firefox considers to be my location, I have tried to find out how to set or change it. I followed all leads that seemed promising. the most direct lead was through the Menu (three bars in my PC-based Firefox). It does not contain the Settings option, nor any kind of 'More' option. I even used the about:config lead simply to find it is enabled. All I know is that Firefox holds a Location other than what I would want to to. But I simply cannot find a way to identify where its held; so I can change it.

Given how straight forward this need is I am puzzled on how hard it is to find out how to change it. Can someone help, other than by repeating the common instructions for using the Menu? I attach my list in case it helps.

Asked by peterFisp 2 years ago

Answered by jscher2000 2 years ago

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Since MAY 019 update Why is firefox 67 messed up. Constantly changing proxy setting. frequently runs new tab non stop across top of page, eliminated all add-ons

Since May 2019 update WHY is Firefox 67 so messed up? Constantly changing proxy setting and not able to set it and have it remain set for no proxy. Frequently runs new t… (read more)

Since May 2019 update WHY is Firefox 67 so messed up? Constantly changing proxy setting and not able to set it and have it remain set for no proxy. Frequently runs new tab non stop across top of page and unable to stop it from running , I have to log out completely to get the running tab to stop. But it only starts up again when I open Firefox again. \ Eliminated all add-ons and extensions. I had set up extensions with new directions to allow the specific extensions to be downloaded.

Constant message can't find server col122.mail.live.com, when Firefox opens and sometimes this occurs when proxy setting  has changed  on its own .   But this "can't find server" message shows up almost every time I open Firefox and is NOT  always associated with proxy changes.    

This update has been a BIG HEADACHE  !! AND THEN TODAY THE WHOLE THING CRASHED my computer. It took me over 5 hours to get my computer up and running again. However, I am Still getting the message "can't find server col122.mail.live.com" and proxy changes randomly.

HELP PLEASE

Asked by Binky03 2 years ago

Last reply by jscher2000 1 year ago

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Ads are being blocked, but I can't find an ad blocker installed.

Some ads are being blocked in Firefox, but for the life of me, I cannot find where I might have an ad blocker turned on in Firefox or installed as a plug-in or extension.… (read more)

Some ads are being blocked in Firefox, but for the life of me, I cannot find where I might have an ad blocker turned on in Firefox or installed as a plug-in or extension. Chrome displays the ads correctly. Example site is www.milesawaygrandparenting.com. There are three ads at the bottom of most pages which display in Chrome but not (for me, anyway) in Firefox.

Where might I look or troubleshoot to find out where the ads are being blocked? I have McAfee Total Protection installed, and Privacy Badger also.

Asked by e_s_jones 2 years ago

Answered by McCoy 2 years ago

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back button is not working on "https://caliroots.com/"

Wherever in the site "https://caliroots.com/" the back button doesn't work in Firefox? Only back button and update button seems to reload but nothing else in the page is … (read more)

Wherever in the site "https://caliroots.com/" the back button doesn't work in Firefox? Only back button and update button seems to reload but nothing else in the page is neither re-loading or re-directing you back to previous page. This issue is not only for me but anyone tryin in the website.

Asked by chrissilli 2 years ago

Last reply by documental 1 year ago

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Stop autoplay of videos, not just the audio portion

I was pleased when a recent release of Firefox promised to block autoplay by default, but it turns out that it merely blocks the sound of videos. When I go to the websit… (read more)

I was pleased when a recent release of Firefox promised to block autoplay by default, but it turns out that it merely blocks the sound of videos. When I go to the websites of, say, the NY TImes or Washington Post, annoying videos are running, using up bandwidth. I can't find any setting within Firefox -- or any add-on -- that succeeds in turning these off. A silent video is better than a noisy one, but why can't we block ALL autoplay?

Asked by BlebNevus1015 2 years ago

Last reply by RobertJ 1 year ago

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"Your organization has disabled the ability to change some options"

Look, this is a huge problem because this message isn't just showing up on my Fire Fox browser, it's also on my TOR browser. I'm not seeking to fix TOR here, I'm just say… (read more)

Look, this is a huge problem because this message isn't just showing up on my Fire Fox browser, it's also on my TOR browser. I'm not seeking to fix TOR here, I'm just saying that it's on there too and TOR uses Fire Fox - this message appears nowhere else on my PC or browsers. My system was just purchased brand new in Feb. This message did not display when I dl either browser. I've NEVER downloaded ANY Avast or anything like it, I use Windows Defender and that's it. I'm not a techie - but I'm like really neurotic over hard drive space - I don't download ANYTHING unless I absolutely HAVE to with the exception of browsers. I only download those from their official websites though. I do play some games, I've only downloaded games from Steam, Origin, and Utomik. I do have all of their clients on my PC. Other than that, there's been NOTHING I've dl. I only included that info because I thought it might help. Can someone PLEASE help with this. I tried to look at the registry, I'm not seeing anything that seems amiss but I need more specifics - I've read the other questions and answers on this - but I don't know HOW to change anything to see if it helps. I already am scared to death to touch the registry.

Asked by pam_e86 2 years ago

Answered by cor-el 2 years ago

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I updated my Firefox as the browser said I needed to, and when opening the browser after restarting, ALL my bookmarks are gone! How do I get them back?

A small notification stating "critical Firefox update needed", or something like that. I downloaded the most recent version, deleted the old one from my desktop, and open… (read more)

A small notification stating "critical Firefox update needed", or something like that. I downloaded the most recent version, deleted the old one from my desktop, and opened the new one, and ALL my bookmarks are now GONE! How do i get them back???

Asked by sgtck72 2 years ago

Answered by Wesley Branton 2 years ago

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Cell phones do not work everywhere; how do I complete my account?

How does one complete the Firefox registration, without a cell phone? Since many places in the USA do not have cell coverage, there needs to be an alternative - a work-ar… (read more)

How does one complete the Firefox registration, without a cell phone?

Since many places in the USA do not have cell coverage, there needs to be an alternative - a work-around.

Asked by Orcasgal 2 years ago

Answered by cor-el 2 years ago

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Open from external url a new windows in a new tab instead doesn't work

When I open an url from thunderbird, it is opened in a new window (not in a new tab). Though, I have "refreshed" thunderbird. I have checked on about:config that : browse… (read more)

When I open an url from thunderbird, it is opened in a new window (not in a new tab). Though, I have "refreshed" thunderbird. I have checked on about:config that :

browser.link.open_newwindow = 3 browser.link.open_newwindow.disabled_in_fullscreen = false browser.link.open_newwindow.override.external = 3 browserlinkopen_newwindow.restriction = 0 services.sync.prefs.sync.browserlink.open_newwindow = true

I really don't know what to do and I need your help ! Thanks Neutrinou

Asked by neutrinou 2 years ago

Answered by cor-el 2 years ago

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Firefox crashes midway watching movies. Firefox also won't close.

Firefox crashes midway through watching movies. It also will not close properly and I am forced to initiate a hard shutdown. This has been happening since the latest Fire… (read more)

Firefox crashes midway through watching movies. It also will not close properly and I am forced to initiate a hard shutdown. This has been happening since the latest Firefox update.

I don't know how to get a crash report; instructions are not clear.

Asked by ConiV 2 years ago

Answered by FredMcD 1 year ago

  • Archived

Update notification pops up repeatedly even after I decline it.

Firefox is periodically giving me a notification that there is an update available. It does this multiple times a day, generally appearing to happen if Firefox has been "… (read more)

Firefox is periodically giving me a notification that there is an update available. It does this multiple times a day, generally appearing to happen if Firefox has been "not in active use" ie minimized for some period of time. I've already clicked "not now", so I shouldn't be seeing it anymore.

How do I disable it? I don't want to update unless I absolutely have to (ie back when all the addon certificates expired) due to Mozilla's penchant for making unwanted changes to the UI. I just want the notification to go away and not appear again.

As it is, this is basically a form of very annoying spam coming from the browser itself.

Asked by 3464676132 2 years ago

Last reply by agus.ariyanto.solo 1 year ago

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Hyperlinks from any program other than firefox will not open

I am having an issue where no hyperlinks will open in firefox. Thunderbird will show the error below, but no other programs such as discord or open office will show any … (read more)

I am having an issue where no hyperlinks will open in firefox. Thunderbird will show the error below, but no other programs such as discord or open office will show any error or response when clicking on a hyperlink. I was looking through the default programs and settings and the advanced areas in those menus and found the pair of protocol below, which I changed and then changed back with no result.

I have just downloaded chrome and tried to open the links into it, with the same results as firefox.

Asked by BenNR 2 years ago

Answered by RobertJ 2 years ago

  • Archived

Username no longer displays on website login after clicking "Never save password" for this site. How to get username to display.y.

Username on website stopped displaying after I clicked "Never save password" in the pop-up box. How can I get the username to start displaying again, without having to ty… (read more)

Username on website stopped displaying after I clicked "Never save password" in the pop-up box. How can I get the username to start displaying again, without having to type it each time? Thanks.

Asked by gholmes35 1 year ago

Last reply by gholmes35 1 year ago