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  • Archived

Random crashes when i listen to youtube music in the background.

Hello guys! I'm having some periodic crashes when i listen to youtube music in background. It happenes randomly, maybe once a week or sometimes twice a day. I tried remov… (read more)

Hello guys! I'm having some periodic crashes when i listen to youtube music in background. It happenes randomly, maybe once a week or sometimes twice a day.

I tried removing some unnecessary plugins but it didn't help.

Here are my logs in pending folder (or is there any way i can upload them in some readable form?)

https://drive.google.com/open?id=1nSkZKb2SSgUYPoNvrrBBYXNmoCugthPI

Asked by Dzinsham 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Can't log into bank account. Was told problem w/ Firefox & to use a different browser. Started a month ago.

Error message: We are currently experiencing technical difficulties. Please try again later or contact a Banking Representative at 1-866-226-5638. According to the bank,… (read more)

Error message: We are currently experiencing technical difficulties. Please try again later or contact a Banking Representative at 1-866-226-5638.

According to the bank, the problem was reported to Firefox and not resolved.

Asked by EmilyBooth 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I previously blocked Firefox access to my photos, how can I undo this to allow photos to be uploaded to facebook?

When I click the photo/video button to upload a photo on Facebook my photos do not appear when using my Mac. This is an issue only on Firefox. I do not have this issue wh… (read more)

When I click the photo/video button to upload a photo on Facebook my photos do not appear when using my Mac. This is an issue only on Firefox. I do not have this issue when using Safari. I previously unintentionally blocked Firefox access to my photos and do not know how to undo this. Any help is greatly appreciated. Thanks!

Asked by littlebirdy 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox Quantum 63.0.1 (64-bit) greys out credit union website (https://www.ucu.org/), it is impossible to click any links or to fill in the login box.

Firefox Quantum 63.0.1 (64-bit) greys out credit union website (https://www.ucu.org/), it is impossible to click any links or to fill in the login box. This problem began… (read more)

Firefox Quantum 63.0.1 (64-bit) greys out credit union website (https://www.ucu.org/), it is impossible to click any links or to fill in the login box. This problem began after latest update to 0.1. Restarting Firefox with all add-ons disabled makes no difference. I can still access the website with Internet Explorer. I have tried all the solutions I could find on the support pages, but nothing seems to work. Firefox has no problems with any other websites.

Asked by Kajima54 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Disable devtools inspector in 63.0.1

Firefox was updated to 63.0.1. Now, the volume keys (F10, F11, F12) on my Mac (10.11.6) no longer work in any program. In firefox, they are shortcuts to pull up the web… (read more)

Firefox was updated to 63.0.1. Now, the volume keys (F10, F11, F12) on my Mac (10.11.6) no longer work in any program. In firefox, they are shortcuts to pull up the web developer three pane inspector. I want to turn off/disable the inspector/debugger/devtools/ whatever is responsible for this window that I will never use. I could not disable this function in preferences or change the function of the F10-12 keys. I tried turning off the tool in about:config. Searched "devtools.*.enabled", "devtools.inspector", "debugger.*.enabled" and changed "true" values to "false". F10 and F11 are no longer shortcut keys but F12 brings up the pane (in my ass). How do I turn off these devtools so I can use the volume keys in Firefox and other programs?

Asked by davids1042 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to fix "The bookmarks and history system will not be functional"

On one of our machines, we get the message > The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. S… (read more)

On one of our machines, we get the message

> The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

According to the user, this started after we upgraded the machine to MacOS 10.14 Mojave. We already tried to

  • restart the computer
  • start Firefox in safe mode
  • reinstall Firefox
  • move places.sqlite to have Firefox create a new one
  • create a new profile
  • refresh Firefox
  • granted Firefox full disk access under "System Preferences - Security & Privacy - Privacy"

all without success. I even tried to open places.sqlite with sqlite3, but wasn't able to find any tables, despite the file being +500kb.

The integrity verification of the places database produced the following output:

Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Could not open connection to /home/g001570/Library/Application Support/Firefox/Profiles/scuoog8q.default-1541591890759/places.sqlite: 2153971714

> Task: invalidateCaches - The task queue was cleared by an error in another task.

> Task: checkCoherence - The task queue was cleared by an error in another task.

> Task: expire - The task queue was cleared by an error in another task.

> Task: originFrecencyStats - The task queue was cleared by an error in another task.

> Task: vacuum - The task queue was cleared by an error in another task.

> Task: stats - The task queue was cleared by an error in another task.

> Task: _refreshUI - The task queue was cleared by an error in another task.

This error code (0x80630002) leads me to "NS_ERROR_STORAGE_IOERR". Is this a correct assumption?

I'm wondering whether there are ways to find the original error that caused Firefox to show this error message (like "could not open file xy"), or is there a debug log that can be used to get more information about this problem? What's also puzzling me is the fact that this error persists even with a new profile or a fresh install.

Any help or advice appreciated. Thanks in advance.

Asked by pvitt 2 years ago

Last reply by cor-el 2 years ago

  • Archived

bookmarks will not work

FF 63.0.1 My Bookmarks will not save or edit. I have tried disabling all Addons and starting in Safe Mode. Still no ability to save or edit Bookmarks. Is there a way to… (read more)

FF 63.0.1

My Bookmarks will not save or edit. I have tried disabling all Addons and starting in Safe Mode. Still no ability to save or edit Bookmarks. Is there a way to repair the Bookmarks function?

Asked by Ron 2 years ago

Last reply by cor-el 2 years ago

  • Archived

FVD_Downloader_Module is hogging my machine - How do I resolve this?

This particular module (FVD_Downloader_Module) is hogging my machine. It is using about 50% of CPU (Windows task manager) on an ongoing basis, and making the machine hang… (read more)

This particular module (FVD_Downloader_Module) is hogging my machine.

It is using about 50% of CPU (Windows task manager) on an ongoing basis, and making the machine hang the whole time.

Why does this module do this? Is there any way of stopping it?

The add-ons I have are Ant Video Downloader, Flash Video Downloader, My Video Downloader and Grab Any Media.

I am running Win 7 on a socket 775 motherboard with a 3.2gHz dual core processor and 4gb RAM.

I have discovered that this FVD module runs even when I am not downloading.

When I terminated the process the machine pretty well went back to running normally. Also when I terminated the process none of the add-ons worked.

I printed the Task Manager screen showing the module and the CPU percent, but can't seem to be able to paste it here.

Has anyone any ideas on this?

I have also noticed that Firefox itself is running three processes and not just one.

Any reason for this?

Asked by StuartAitchison 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

game site not saving data

For years I've been playing sudoku and crosswords on uclick.com. Now, for the last few months, I can't save a game for later, or my playing history (top scores/games play… (read more)

For years I've been playing sudoku and crosswords on uclick.com. Now, for the last few months, I can't save a game for later, or my playing history (top scores/games played etc.) are never recorded or saved. I've deleted and reinstalled Firefox. I have the latest Flash Player. My Add Ons are AdBlock (Uclick is set for all exceptions), Acrobat, Shorten Me URL, and TinEye Reverse Image Search.

http://www.uclick.com/client/sci/sudoc/ http://www.uclick.com/client/spi/fcx/

Please advise

Asked by armcomdes 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Text on the page won't show up — empty spaces instead

Mozilla Portable. Mostly everything is fine with text on pages but Disqus comments have empty spaces instead of text. Also email subscription and push notification popups… (read more)

Mozilla Portable. Mostly everything is fine with text on pages but Disqus comments have empty spaces instead of text. Also email subscription and push notification popups can have the same effect. Modal window but no text. I tried the tips found in this support forum (sandbox something value 2 or 1 or 0) — didn't help. Note: in screenshot text won't show but hyperlinked text (active URL) was shown correctly (hidden by black marker) If you can help somehow I would really appreciate it!

Asked by zveroboy 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Cannot enlarge font size in ff 63...HOW? Visual problems and cannot see menu bar on new computer

I have searched everywhere and nothing works. Theme Font & size works on old computer not this one. I feel like a hamster in a wheel going in circles with all the "… (read more)

I have searched everywhere and nothing works. Theme Font & size works on old computer not this one. I feel like a hamster in a wheel going in circles with all the "do not work" but try this help. Zoom ONLY helps current pages NOT menu bar. I need something I can see. If there is no help, I will be forced to change to some other web browser that can accommodate the visually impaired.

Asked by pegomatic 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

reCAPTCHA not working on any site

Like it says on the tin. reCaptcha is not working for me on any site. I either get stuck in endless clicking on picutre loops or it gives an error that "Cannot contact r… (read more)

Like it says on the tin.

reCaptcha is not working for me on any site.

I either get stuck in endless clicking on picutre loops or it gives an error that "Cannot contact reCAPTCHA. Check your connection and try again."

I'm running the Firefox 63.0.1 (64-bit) with 3 addons. Adblock Plus, Image block (yes it's disabled for the site) and Simple tab groups.

I've tried disabling all the addons except simple tab groups. With 7 groups and about 200 tabs, that's not an option right now.

If keep trying it may eventually work, sometimes it takes 10 min or so of trying, more often I give up and move to chrome for the site I'm tryign to access.

Asked by Eniigma 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

firefox/duckduckgo warning that youtube is spying on me

is this warning from firefox or duckduckgo.com? if it's from firefox the warning doesn't work when using firefox and google.com thanks! … (read more)

is this warning from firefox or duckduckgo.com? if it's from firefox the warning doesn't work when using firefox and google.com

thanks!

Asked by AlienLanes 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Is the Firefox memory usage normal?

Hello, everyone, I have a question for the community. Is the memory usage of Firefox normal (see appendix)? Most of the time the memory consumption is even higher. I use… (read more)

Hello, everyone,

I have a question for the community. Is the memory usage of Firefox normal (see appendix)? Most of the time the memory consumption is even higher.

I use MAC and have about 20-25 tabs open.

Thanks for your help.

Stefan

Asked by insideall 2 years ago

Last reply by cor-el 2 years ago

  • Archived

My bookmarks are missing and none of the articles in the help forum solved the issue

Used "refresh" to speed up my browser, lost all of my bookmarks, and have tried every method to recover my 66 bookmarks and they are still not showing in my bookmarks "li… (read more)

Used "refresh" to speed up my browser, lost all of my bookmarks, and have tried every method to recover my 66 bookmarks and they are still not showing in my bookmarks "library" Having tried importing them from back up and converting to HTML files but still not showing in Firefox anywhere.......... please help!

Asked by SimonCheese 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Videos autoplaying even with all the new settings

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen … (read more)

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen shot attached - a couple of weeks ago when they suddenly started auto playing and that solved the issue, but now I am back to square one. Even when I have ensured that the autoplay option is changed in the preferences section they are still auto-playing. Any suggestions please as this is driving me crazy!

Thanks in advance for your help. It is much appreciated.

Asked by KezzerN 2 years ago

Last reply by cor-el 2 years ago