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  • Archived

Screenshots stopped working

Starting two days ago screenshots just stopped working. Now whenever I try a page with a sad bear opens and closes within a second and a message in the corner says "Out o… (read more)

Starting two days ago screenshots just stopped working. Now whenever I try a page with a sad bear opens and closes within a second and a message in the corner says "Out of Order. Sorry! We couldn't save your shot. Please try again later." I didn't touch any options and it was working fine before that. I don't know if this is a problem others are having or just me.

Asked by maswartz 10 months ago

Last reply by maswartz 10 months ago

  • Archived

70.x is very slow. Have to go back to 61.x (both 64bit)

I have done clean install of Firefox 70.x after following *all* the help articles I can find here in these forums relating to low laggy Firefox. This is with no add-ons, … (read more)

I have done clean install of Firefox 70.x after following *all* the help articles I can find here in these forums relating to low laggy Firefox. This is with no add-ons, etc. Basic Clean install of 70.x The issue remains. I still use Flash on a couple of sites so I have it installed after troubleshooting. I did have the install for 68?? and it has the issue too, after clean install. Not sure of the exact number but closer to the newer 70.x

Loading all sites is just slow! Tried from 3 different ISPs. Usually it shows the TSL Handshake lag but not always. Disabling the antivirus fixes the issue BUT I have tried Avast, AVG and E-Set. All have the same allergic reaction with Firefox while Google Chrome remains fast to load no matter how "heavy" of an Internet Security I use.

I am at a loss and hate have to go back to 61.x to fix this issue. It is fast and smooth with any Internet Security available. 62.x just loads like NOW. No delay... :( Hours of uninstalling and reinstalling different software to prove to myself that the newer FireFox is very slow if you use any Internet Security.

Asked by LestatDeLioncourt 1 year ago

Last reply by LestatDeLioncourt 1 year ago

  • Archived

Firefox doesn't ask to save login data only on SoundCloud after a crash

I was browsing and then I click on private window and quickly moved to the non private window and close it. This always crashes my Firefox and sometimes I lost data (addo… (read more)

I was browsing and then I click on private window and quickly moved to the non private window and close it. This always crashes my Firefox and sometimes I lost data (addons prefernces or configs, and saved logins). Now this time I lost all my saved logins and it dones't prompt or ask to save the log in from SoundCloud. The exception list is empty. I'ts really bugging to type in the log in data everytime.

I already tried with safe mode and deleting all the cache.

Any help would be apppreciated.

Thanks.

Asked by q390671 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox 61/64 cannot find shared library libatomic.so.1

I am running Ubuntu 15.10 on a 12 year olf DELL laptop and use Firefox 61. With the latest update or if I install Firefox 64 it stops working with the error message /ho… (read more)

I am running Ubuntu 15.10 on a 12 year olf DELL laptop and use Firefox 61. With the latest update or if I install Firefox 64 it stops working with the error message /home/smoehler/firefox/firefox: error while loading shared libraries: libatomic.so.1: cannot open shared object file: No such file or directory

Can I fix this and if so, how?

Asked by SabineMoehler 1 year ago

Answered by cor-el 1 year ago

  • Archived

I want to use system colors in firefox, but I want to allow one webpage in particular to not use system colors.

I want to use the system colors option in place of the normal font options for most websites, but be able to add an exception for a certain website that apparently takes … (read more)

I want to use the system colors option in place of the normal font options for most websites, but be able to add an exception for a certain website that apparently takes all its buttons away if you try to change its color.

Asked by captainmval 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

How to open/view emails in Outlook.

Ever since Outlook did an update, it will not function in Firefox on my laptop. I can log in and see the list of emails but can not view emails in the reading pane nor d… (read more)

Ever since Outlook did an update, it will not function in Firefox on my laptop. I can log in and see the list of emails but can not view emails in the reading pane nor delete an email. I can move between folders but not that is about it. It works fine on my computer at work but not here at home. It also works when I open it in a different browser like Explorer. I have cleared my cookies, cleared the cache and even restarted in safe mode with the add-ons disabled and it has not solved the problem. Just wondering what else I can do. Would like to continue to use Firefox but don't want to have to use two browsers just to accommodate Outlook.

Asked by weckka 2 years ago

Answered by jazzman831 2 years ago

  • Solved
  • Archived

Firefox freezes very often

When Browsing Firefox just freezes for ~7-10 seconds and goes unresponsive, this happens especially often when watching youtube videos in the Background, opening a new ta… (read more)

When Browsing Firefox just freezes for ~7-10 seconds and goes unresponsive, this happens especially often when watching youtube videos in the Background, opening a new tab or closing a tab. This happens close to every 10 minutes and it is really annoying, I have tried a lot of the things i read on here, for example:

generate a new places.sqlite, disable Hardware Accelleration, I have both Refreshed Firefox and Re-Installed it. I have updated my Graphics Card Driver. I have done a Windows Disk Cleanup. I have Reinstalled Adobe Flash. I made sure to Disable Proxys

Asked by Geene 2 years ago

Answered by Shadow110 2 years ago

  • Archived

Firefox 61 Drop Down Menus Not Working Properly...

This has been a continual problem since Firefox 56 or 57. There have been no suggestions that have worked to correct this issue. If someone want to check this out for t… (read more)

This has been a continual problem since Firefox 56 or 57. There have been no suggestions that have worked to correct this issue. If someone want to check this out for themselves, log into eBay and start the process to list an item. When you see all of the drop down menus to select different things (like the item condition, etc.), you will find that the menus will NOT stay open (you have to click and hold the left mouse button to make your selection).

This is occurring with two bluetooth mice and a USB mouse as well. The operating system is MacOS 10.13.5. The problem does not occur in the versions of Firefox prior to 56 or 57 and the problem does not occur in Chrome.

One thing I just discovered is that if I click at the very outside edge of the menus, they will usually stay open. I really would like to get this issue solved once and for all. Refreshing the browser does not change anything and neither does safe mode. I think there is some coding change within Firefox that is causing the issue.

If anyone has any idea as to what might be causing this issue, please respond. Thanks in advance.

Asked by Brian 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How to prevent autofill of email passwords

In a small office with shared use of several PCs, we do not want Firefox to autofill our individual email passwords. How can this autofill of email passwords be prevented… (read more)

In a small office with shared use of several PCs, we do not want Firefox to autofill our individual email passwords. How can this autofill of email passwords be prevented?

Asked by WDFellows 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I cant seem to install Firefox 50 on my MAC OS Mohave. Also, how do I keep it separate from my current Firefox?

I need an earlier version of Firefox that will support Java. I'm told Firefox version 50 can. I tried to install it but my computer says it cannot install with the Mohave… (read more)

I need an earlier version of Firefox that will support Java. I'm told Firefox version 50 can. I tried to install it but my computer says it cannot install with the Mohave update. Can you help me with this? Also, I would like to keep Firefox 50 separate from my current Firefox which is the latest version and that I use for everyday items. How do I ensure it does not override my current Firefox?

Asked by jdoody 2 years ago

Last reply by McCoy 2 years ago

  • Archived

I had multiple windows open, with multiple tabs on each of one.Firfox froze, restarted it but no 'restore previous session' available.How to find the adresses?

I had multiple windows open (many), with multiple tabs on each of one (many).Firefox froze, causing my laptop to freeze. This has happened before. I have restarted my lap… (read more)

I had multiple windows open (many), with multiple tabs on each of one (many).Firefox froze, causing my laptop to freeze. This has happened before. I have restarted my laptop, (running the fedora 27), opened mozilla firefox, but this time the 'restore previous session' from the history tab was not available to click and restore. I have looked at the session restore in the .mozilla directory, but there is no previously stored backup file. Only in the 'datareporting/'archived/2018-10 directory I see several jsonlz4 files dated since October 1st 2018. Although I have tried to open them with different ways via mozilla I had no success (e.g. copying to sessionrestore directory, renaming them as sessionrestore file, or opening them with an editor just in case there are html adresses stored, etc). In addition I have tried the about: config file, which is is set correctly to restore tabs when I reopen firefox. I have gone through the triple tab, preferences, history options. No success. The only way I can find some addressed is via the history tab--> show all history, but then this is messy, and not all of my tabs are saved. Is there anyway I can find all the windows/tabs I had since today (15/10/2018) morning? Thank you.

Asked by N_Gi 2 years ago

Last reply by N_Gi 2 years ago

  • Archived

how to customize bookmarks to go to mail.google.com

Firefox does not direct me to mail.google.com from bookmarks for from search bar, or from awesome bar. Firefox discriminates mail.google.com … (read more)

Firefox does not direct me to mail.google.com from bookmarks for from search bar, or from awesome bar. Firefox discriminates mail.google.com

Asked by royt24 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Import certificate with separate key file

I am trying to import a personal certificate, where the cert itself is a ".pem" file, and the associated private key is in a separate ".key" file (both reside in the same… (read more)

I am trying to import a personal certificate, where the cert itself is a ".pem" file, and the associated private key is in a separate ".key" file (both reside in the same folder, and both have ownership set to the user doing the import.) When I select the .pem file and click "Import", I get an error dialog stating "This personal certificate cannot be installed because you do not own the corresponding private key which was created when the certificate was requested." How can I import this certificate?

Asked by Will Dennis 2 years ago

Last reply by cor-el 2 years ago

  • Archived

too many processes for a single tab in firefox (ubuntu 18.04)

Opened a single tab in Firefox and checked the CPU resources used. There are 40+ processes created by Firefox. Could someone please explain why these many processes are r… (read more)

Opened a single tab in Firefox and checked the CPU resources used. There are 40+ processes created by Firefox. Could someone please explain why these many processes are required? currently using ubuntu 18.04 and firefox version: 61.0.1 64 bit

Asked by carefreekk 2 years ago

Last reply by carefreekk 2 years ago

  • Solved
  • Archived

tab crash when loading html files

using 61.0.1 (64-bit) Mozilla Firefox for Linux Mint, mint 1.0 Files saved with Save Page WE 12.1 When attempting to open an html file the result is "Gah. Your tab just c… (read more)

using 61.0.1 (64-bit) Mozilla Firefox for Linux Mint, mint 1.0 Files saved with Save Page WE 12.1 When attempting to open an html file the result is "Gah. Your tab just crashed. We can help!

Choose Restore This Tab to reload the page."

Is this fault with FF or WE? Thank you, Doug

Asked by dsiddens 2 years ago

Answered by dsiddens 2 years ago

  • Solved
  • Archived

TURN OFF ANIMATIONS

1. How do I TURN OFF 'animations' to speed up my browsing? 2. I still have no way to stop gmail, from 'auto filling' in my gmail address, as I log out, forcing me every… (read more)

1. How do I TURN OFF 'animations' to speed up my browsing?

2. I still have no way to stop gmail, from 'auto filling' in my gmail address, as I log out, forcing me everytime to DELete it manually. I did try the fix a prior contributor to this site advised, NO change.

3. I need to find a better browser. I have a old slow laptop. Built in 11/11, is a Acer Aspire. 1.4 speed. Even lots of

   things disabled and running about no special apps, she's slow.

bear in mind, the apt. bldg. provides the internet/wifi in the rent. They call it 'hi speed' it's more like slow/middle speed. And many neighbors run 4-5 devices of a 140 unit bldg. I run just this one laptop no other devices at all.

Recently been to the Microsoft store for some things. At the store my Acer runs VERY fast so it's not only my laptop but this bldg. Having said THAT, I speak often to the neighbors and theirs run FAST. nice and fast.

So if I had a NEW Asus ssd i7 I am certain I'd run fast. Meantime, at nights I often get thrown offline or can't hardly at all use my yahoo mail...just buffers.

WHAT IS A GOOD BROWSER TO USE NOT FIREFOX? Thanks

Asked by firefoxlousy 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

What do I do if I get the "your connection is insecure" for the Firefox start screen itself?

All the solutions for "your connection is insecure" error message are for other websites, not the Firefox start screen itself. I started to get this message all of a sudd… (read more)

All the solutions for "your connection is insecure" error message are for other websites, not the Firefox start screen itself. I started to get this message all of a sudden on 2 different computers. What is going on? And what can I do to go back to using Firefox?

Asked by suzel 2 years ago

Answered by jscher2000 2 years ago