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  • Archived

Crashing, crashing, crashing

I'm getting crashes about 10 times a day. Used to get those "gah..." annoying messages, I've gone to change these configs ( browser.tabs.remote.autostart / 2 to ) as I r… (read more)

I'm getting crashes about 10 times a day. Used to get those "gah..." annoying messages, I've gone to change these configs ( browser.tabs.remote.autostart / 2 to ) as I read it helps, well since that the whole bloody thing crashes. So I'm now changing it back.

Very frustrating. Just updated to 59 to see if it makes a difference, 2 crashes within an hour since. I've sent an incredible number of crash reports with the auto-reporting feature in the past week.

I'm on the edge of ditching this grand new fireshit for good, it's not much different from Chrome now anyway since the dumbing down of interfaces.

So this is my last effort towards this; can anyone help me with this? Without reinstalling the whole friggen mess, mind, as I do NOT want to lose all my personal configs, if I do that, might as well ditch this rubbish of a browser now and go back to v56 or palemoon, or indeed chrome.

Using win7 btw.

Asked by ozimage 2 years ago

Last reply by ozimage 2 years ago

  • Archived

I cannot print directly from Firefox

In the past week, I have been unable to print from Firefox. I have changed nothing, and I have now just gone through every permutation from the help section, i.e. check … (read more)

In the past week, I have been unable to print from Firefox. I have changed nothing, and I have now just gone through every permutation from the help section, i.e. check page settings, reset all printer settings (that was scary!), but nothing has worked. The document I was originally trying to print does work from IE, but Mozilla is my default browser. Any easy-to-use instructions to help resolve the problem will be much appreciated, but please note that I am NOT technically-minded so they really will have to be easy to follow.

Asked by DavidandJane 2 years ago

Last reply by DavidandJane 2 years ago

  • Archived

no scrolling bar for youtube subscriptions

the scroll bar does not appear in youtube for subscriptions in firefox anymore. I have to use chrome for it to work. I hope youtube fixes this as it is very annoying. the… (read more)

the scroll bar does not appear in youtube for subscriptions in firefox anymore. I have to use chrome for it to work. I hope youtube fixes this as it is very annoying. the main scroll bar works just not the one of the left side of the screen to view subscriptions. I wish there was a easy fix without having to mess with the style settings. could someone please help me fix this as it is so annoying thanks. I really like firefox better than chrome and I would rather not have to use chrome if i don't have to. is it related to the latest firefox update?

Asked by boychik0830 2 years ago

Last reply by Happy112 2 years ago

  • Archived

Video no longer loads and plays

https://www.yahoo.com/news/jimmy-carter-calls-trump-apos-234611898.html Simple stuff like above news video get stuck in loading but never playing. Plays perfectly in Safa… (read more)

https://www.yahoo.com/news/jimmy-carter-calls-trump-apos-234611898.html

Simple stuff like above news video get stuck in loading but never playing.

Plays perfectly in Safari.

What is going here?

Asked by rlmrlm 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Firefox will not allow the sidebar on www.youtube.com to scroll.

I had Firefox set to automatically update and didn't think anything of it. It installed an update this morning. Now, when I open up Youtube, the left sidebar will not s… (read more)

I had Firefox set to automatically update and didn't think anything of it. It installed an update this morning. Now, when I open up Youtube, the left sidebar will not scroll. The update is the only thing that has changed. How do I fix this?

Thanks

Asked by SyronJAG 2 years ago

Answered by Happy112 2 years ago

  • Archived

firefox seems to clear my login credentials on one webpage only. Therefore I can't get past the login screen.

This only happens when using Firefox and it suddenly stared two days ago (March 24, 2018). I was having no problem logging in prior to that. Other browsers allow me to lo… (read more)

This only happens when using Firefox and it suddenly stared two days ago (March 24, 2018). I was having no problem logging in prior to that. Other browsers allow me to log in. I've uninstalled and reinstalled Firefox. I've cleared all cookies. I have cookies enabled, including third party cookies. The site in question is not listed in the cookie exceptions list. This is not a log in error. I will get a "credentials invalid" message if I type in the wrong password. Any suggestions.

Asked by ddhaley 2 years ago

Last reply by cor-el 2 years ago

  • Archived

A blog I posted to for the first time from Firefox was able to access my Facebook profile and link my post to it. How do I prevent this from happening?

When I clicked on "Publish" after writing my post, I was expecting to have to identify myself. I was quite surprised when the site automatically identified me and posted… (read more)

When I clicked on "Publish" after writing my post, I was expecting to have to identify myself. I was quite surprised when the site automatically identified me and posted information from my Facebook profile. I had not logged in using Facebook (never do), nor clicked any Facebook related icon of the "Like" type.

I barely use Facebook, don't trust it, and definitively don't want websites to be able to access this information from my browser. How can I prevent this from ever happening again?

Asked by Majic 2 years ago

Last reply by jscher2000 2 years ago

  • Solved
  • Archived

JavaScript Function

Is there a setting that will make this button in the toolbar (Add to Cozi Meals) add the recipe instead of returning a "Page Not Found" error? javascript:(function(){wind… (read more)

Is there a setting that will make this button in the toolbar (Add to Cozi Meals) add the recipe instead of returning a "Page Not Found" error? javascript:(function(){window.open('/web/20150910032430/https://my.cozi.com/meals/?action=add&url='+encodeURIComponent(location.href)+'&title='+encodeURIComponent(document.title));})()

Asked by deedledee 2 years ago

Answered by jscher2000 2 years ago

  • Solved
  • Archived

Why doesn't DirecTV Now allow the use of Firefox to stream content?

DirecTV Now prevents the use of any internet browser other than Google's Chrome to stream content. See: https://help.directvnow.com/hc/en-us/articles/212447843-What-devic… (read more)

DirecTV Now prevents the use of any internet browser other than Google's Chrome to stream content.

See: https://help.directvnow.com/hc/en-us/articles/212447843-What-devices-and-browsers-can-be-used-with-DIRECTV-NOW-

Do you know why, and can you share why the use of Firefox isn't allowed to stream content?

Is there anything that Mozilla can do that would lead to DirecTV Now allowing the use of Firefox to stream content?

Thank you,

Lindsey

Asked by LKMcMillen 2 years ago

Answered by Shadow110 2 years ago

  • Archived

My privacy settings started saving my cookies, until my cookie killer deletes it, as usual. How do I go back to previous settings?

It might have been after a yahoo search kept pushing duckduckgo out of the way, when I use the search bar. It took a while, but it seems webroot got rid of that problem, … (read more)

It might have been after a yahoo search kept pushing duckduckgo out of the way, when I use the search bar. It took a while, but it seems webroot got rid of that problem, but my privacy settings aren't how they were. I used the standard privacy settings within the "new private window" option.

Asked by justinomarsmith 2 years ago

Last reply by justinomarsmith 2 years ago

  • Solved
  • Archived

pictures don't show

Hi, I'm having problems with sky sports website and websites that use javascript, I've tried resetting cookies and cache, checking permission settings, disabling all exte… (read more)

Hi, I'm having problems with sky sports website and websites that use javascript, I've tried resetting cookies and cache, checking permission settings, disabling all extensions but nothing works except restarting in safe mode, what can I do?

Asked by Paul 2 years ago

Answered by Paul 2 years ago

  • Archived

Firefox can't open new tabs, focus in the address bar or go to the preferences / add-ons screen

My Firefox has randomly broken itself overnight. I'm on the latest version as of the 28th of March 2018. When I start Firefox, I get no focus ring in the top search bar. … (read more)

My Firefox has randomly broken itself overnight. I'm on the latest version as of the 28th of March 2018.

When I start Firefox, I get no focus ring in the top search bar. I'm completely unable to open a new tab. If I try to open Preferences, it takes a good 30 seconds to do so, and once it opens I can't interact with the page other than scrolling it. I can't open the addons screen, or do anything else with the browser. Every interaction with the browser has a significant delay.

When I restart in safe mode, none of these problems occur. Please note I have tried the following steps already:

- Disabled all addons - Removed all addons - Disabled custom themes - Reverted to default theme - Disabled hardware acceleration

Can anyone please help? My browser is basically completely non-functional for no apparent reason. Please note that literally every other piece of software on my machine works fine, including other browsers like Safari and Chrome.

Asked by lyptt 2 years ago

Last reply by Shadow110 2 years ago

  • Solved
  • Archived

My Youtube channel worked fine until FF Update. Now I have no left scroll bar. Checked my other computer, it was fine, the FF updated and it did it again.

When Firefox updated yesterday I lost my left scroll bar in Youtube and cannot see my subscriptions. I checked my other computer and Youtube was fine, that is, it was f… (read more)

When Firefox updated yesterday I lost my left scroll bar in Youtube and cannot see my subscriptions. I checked my other computer and Youtube was fine, that is, it was fine until Firefox updated on that machine. Now Youtube on that machine has lost its scroll bar. As it seems directly tied in to Firefox updates I request that this problem be fixed. I have tried everything to fix it on my own, but nothing works. Everything was fine until the Firefox update. I am running Windows 7, and NO I will not upgrade to 10. One machine is a Dell PC Inspiron5 and the other is an Acer laptop only a year old. Like I said the PC was fine, Youtube was fine, until the Firefox update and then it was the same as the laptop so this is YOUR issue. Please fix it.

Asked by KatherineBurns 2 years ago

Answered by jscher2000 2 years ago

  • Archived

How can I revert my YouTube favicon (which shows the Google icon) back to the YouTube icon?

Google's rainbow G icon displays as my favicon for all YouTube pages and videos that I bookmark. But in the tab, YouTube's red rectangle with a white play arrow still app… (read more)

Google's rainbow G icon displays as my favicon for all YouTube pages and videos that I bookmark. But in the tab, YouTube's red rectangle with a white play arrow still appears.

This issue first appeared in my bookmarks several weeks ago. I do not have this issue in my Chrome browser. I've already tried the Forget About This Site option in History, but to no avail. I've also tried clearing cached web content and site data in Firefox's Options, again to no avail. Thanks in advance for any help.

Asked by DAK4BLIZZARD 2 years ago

Last reply by Sajjad Bin Samad 2 years ago

  • Archived

How can I avoid crashes when printing

Whenever I want to print something and change the settings, that means I click the button settings on the printer menu, firefox crashes. My printer is a Samsung SCX-4200R… (read more)

Whenever I want to print something and change the settings, that means I click the button settings on the printer menu, firefox crashes. My printer is a Samsung SCX-4200R. My printer also started printing in the wrong size, that means only half of the pages are printed because the size chosen is bigger than the printer paper.

Asked by LauMan 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

firefox should provide easy means to block video streaming.

I don't care where it comes from or what type of player it is. I don't want to be distracted by any website playing any video unless I provide explicit permission first.… (read more)

I don't care where it comes from or what type of player it is. I don't want to be distracted by any website playing any video unless I provide explicit permission first.

firefox should provide this capability; until they do the browser has a deficiency

Asked by jhanns 2 years ago

Last reply by James 2 years ago

  • Archived

Freeze on deleting tab; touchscreen

I have a unique and perplexing touchscreen issue using the latest Firefox browser on a 2017 Surface Pro (8/256) with the latest software and firmware updates. When I ad… (read more)

I have a unique and perplexing touchscreen issue using the latest Firefox browser on a 2017 Surface Pro (8/256) with the latest software and firmware updates.

When I add a new tab and subsequently try to delete that new tab, Firefox often freezes meaning that the browser does not feedback/refresh on my clicking (touching). HOWEVER when I force a browser refresh by clicking on any other window Firefox refreshes and acts on all the clicks I made while it was frozen. The clicks were processed by Firefox but it appears that the browser is not repainting after each click. To add insult to injury when I use a USB mouse this does not occur. Also I run identical Firefox on another desktop via mouse with no issues.

Certainly this seems to point to a Windows software issue but this issue does happen with any other apps including IE and Edge.

Among other things, actions I have tried include:

1. Run in safe mode 2. Re-install with new profile 3. Toggle many of recommended about:config settings 4. Change themes 5. Re-installed Windows touch screen driver

Below is my troubleshooting report.

Any ideas? Richard

Asked by Richard567 2 years ago

Last reply by philipp 2 years ago

  • Solved
  • Archived

Letzte Sitzung wiederherstellen funktioniert trotz Info-Tool nicht.

Liebes Mozilla-Team, ich schreibe auf Deutsch, da Muttersprache. In case of misunderstanding please contact me. Bis vor wenigen Monaten erschien automatisch bei Firefox-S… (read more)

Liebes Mozilla-Team, ich schreibe auf Deutsch, da Muttersprache. In case of misunderstanding please contact me. Bis vor wenigen Monaten erschien automatisch bei Firefox-Start der Hinweis "letzte Sitzung wiederherstellen" mit allen zuletzt geöffneten Seiten. Das hab ich nun nicht mehr. Das Help-Tool ist leider unzureichend. Erstens scheint dieser Button https://support.mozilla.org/de/kb/sitzungswiederherstellung#w_wenn-sie-azvorherige-sitzung-wiederherstellenay-aus-dem-firefox-menak-wachlen in meiner Menüleiste nicht auf. Zudem habe ich bereits in meinen Einstellungen schrittweise nach Hilfetool alles korrekt vorgenommen. Hat es etwas mit anderen Einstellungen zu tun? Wo ich versehentlich etwas angehakt habe und es deshalb die Wiederherstellung sperrt? Bitte um Hilfe. DANKE.

Asked by kathi007 2 years ago

Answered by FredMcD 2 years ago