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  • Archived

we're having trouble finding that site

Since updating to Firefox 58.0.2 I am constantly getting a blank website with 'we're having trouble finding that site. Going back then trying again then opens the site. C… (read more)

Since updating to Firefox 58.0.2 I am constantly getting a blank website with 'we're having trouble finding that site. Going back then trying again then opens the site. Chrome and Internet Explorer open the sites first time without problem, so there is an issue with timing in Firefox, probably due to the slooooow operation of it compared to the other two sites. How can I set a timing parameter to stop Firefox from defaulting to this now annoying page straight away, without waiting for it to check itself and go to the website immediately. I am assuming that the first time something downloads but Firefox has not been setup properly to read the download within its own delayed time, and the next time the download is available so the website opens. Having to check everything twice makes browsing in Firefox an even slower experience that before. It appears each update is slower than the last! And yes, I have tried completely uninstalling all previous versions and only installing this version. Another Firefox waste of time.

Asked by AnnieBody 2 years ago

Last reply by Murphy 2 years ago

  • Archived

Emergency Firefox no longer lets me in to my eBay accounts

Emergency i sell on eBay and use two different laptops, both with Firefox; one is a Toshiba 64bit Win7 and the other a Lenovo T61 with XP. This morning the passwords for … (read more)

Emergency

i sell on eBay and use two different laptops, both with Firefox; one is a Toshiba 64bit Win7 and the other a Lenovo T61 with XP. This morning the passwords for both accounts on both machines would not let me in noting incorrect password.

No matter what, flushing browser caches, disc cleanups, re-entering passwords, etc., nor resetting passwords with eBay support using old and new passwords - no getting in at my end. Both machines, same morning.

eBay could not see any issues at their end and i COULD get in using IE, so it must be FireFox.

Asked by EdwardSpaghett 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes

bp-25666476-9109-42fe-a18a-217b10180811 is the crash report Firefox will not open. I just get a crash report every time I try. The article upon which I have furnished… (read more)

bp-25666476-9109-42fe-a18a-217b10180811 is the crash report


Firefox will not open. I just get a crash report every time I try. The article upon which I have furnished this information is: http://mzl.la/1BsPzbi

I wondered about my firewall: Comodo Internet Security. It is problematic in allowing any System 32 files to send anything to the Internet.

Asked by rar1951phd 2 years ago

Last reply by rar1951phd 2 years ago

  • Archived

Firefox crashes when starting, even if I go to safe mode

First of all, I'm using Mac. And so, if my firefox is not responding or still lagging, I always force quit it right away. However last night it didn't work like that. My … (read more)

First of all, I'm using Mac. And so, if my firefox is not responding or still lagging, I always force quit it right away. However last night it didn't work like that. My firefox was usually fine after I forced quit it and started it again, but yesterday it crashed from when it was starting.

I'm flustered and try to open it a few more times, but the result was still the same, crash and crash again. Firefox tried to give me options by using the safe mode. I thought it could work if I went with the safe mode, but unfortunately even in safe mode, my firefox still crashed.

And just like that I also don't have a choice to access the troubleshooting menu in firefox because it crashed before I could go there. That's why I'm here to request help.

This is the report ID I just submitted a few minutes before posting this. bp-7dbf5090-1315-48b5-af5f-fe7d20180523

If you need details of the report just ask me. I've already copied that from the crash reporter. Thank you!

Asked by Reshalem 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Regular unpredictable crashing despite multiple reinstalls

Hello dears. Starting around April 20th, I've been receiving up to eight crashes per day of Firefox. I have uninstalled and reinstalled Firefox at least four times, inclu… (read more)

Hello dears.

Starting around April 20th, I've been receiving up to eight crashes per day of Firefox. I have uninstalled and reinstalled Firefox at least four times, including downgrading the browser to an older version and 100% wiping ALL Firefox-related data. I do a large amount of web development work using Firefox and often have upwards of eight or nine tabs active showing different web pages or different user interfaces to aid in this work, and when Firefox crashes reloading them all takes up to ten minutes (including time to re-find and re-write what I was working on in the first place).

I am using Lubuntu 17.10 with KDE Plasma installed as the desktop environment. Currently, I am on Firefox 58.0.2, however when the crashing started I was using 59.0.2.

The crash reports which I read regularly cite libc-2.26.so, and from hovering over the red bar under it I get "missing symbol" suggesting that the file is missing, but I have verified the file exists several times in various locations across my system. My frustration with this problem keeps growing each time it crashes because at this point I'm fairly certain I've done everything I can to fix this (except asking other people here for assistance).

Here are the five most recent crash reports:

bp-2aca1316-4fb4-413a-b503-4efa40180430  
bp-c7025ada-8359-47fe-9acf-1defb0180430
bp-b3121ac1-d7a9-4ae4-9546-6865d0180430
bp-70d032ed-a1ce-4568-884d-947960180429
bp-570c3ce6-4332-4782-a9a3-53c6e0180428

They all point to the same file, though the way it gets there seems to differ.

If anyone has any recommendations or thoughts on why this is happening and what is causing it, I would be very happy to hear them. This crashing has been causing me an unreasonable amount of stress.

If you need more information about my system other than what has been provided, please ask.

Thank you. ~Xyr

Asked by Xyrhen 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

How to remove the sidebar that pops up when I click a bookmark item?

When I click on a bookmarked item it opens a side bar that has the bookmarked page and then the rest of the window is what page I was currently on already. I just want to… (read more)

When I click on a bookmarked item it opens a side bar that has the bookmarked page and then the rest of the window is what page I was currently on already. I just want to click the bookmark and then have the window become that page no side bar.

Asked by jaherda 2 years ago

Last reply by Murphy 2 years ago

  • Solved
  • Archived

facebook logins on websites are not working

I've noticed on two websites so far that when I click on "login with facebook" to log into the particular website, nothing happens. I've disabled the ad blocker, turned o… (read more)

I've noticed on two websites so far that when I click on "login with facebook" to log into the particular website, nothing happens. I've disabled the ad blocker, turned off no tracking, allowed pop-ups, cleared the cache and still nothing. The problem does not happen when I switch to Chrome. Using Firefox 58.0.2

Asked by lpkitty 2 years ago

Answered by jscher2000 2 years ago

  • Archived

Firefox crashes

I was on facebook and it stopped and tryed to reopen firefox and will not open. went back in time twice to file this report . Please help . Firefox was trying to update d… (read more)

I was on facebook and it stopped and tryed to reopen firefox and will not open. went back in time twice to file this report . Please help . Firefox was trying to update during the second back up.

Asked by echothad 2 years ago

Last reply by cor-el 2 years ago

  • Archived

After iddle auto-sleep, firefox browser view has zoomed in making it impossible to read forcing a browser shut down to restart (annoying if work in progress).

Hi When computer goes into auto sleep mode after being iddle for x mins, when I log back on all Firefox tabs have somehow zoomed including the menu and toolbars bar. Ever… (read more)

Hi When computer goes into auto sleep mode after being iddle for x mins, when I log back on all Firefox tabs have somehow zoomed including the menu and toolbars bar. Everything is in oversize. All other apps on the computer do not suffer this, ie chrome, office... Super annoying as you have to shut firefox down, losing all open tabs and any work in progress. Thank you for you help. JM

running windows 10 professional on 64bit

Asked by Zoff 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Tried the 59.0.3 update, very bad. Slowed down, very slow to open a new tab. Buggy. I reverted back to 58.0.2. So much better (64 bit win 7) Please fix the new

The problem isn't with my computer, or anyone else's for that matter. The software is the problem. And even in version 58.0.2, although faster than the disastrous 59.0.3,… (read more)

The problem isn't with my computer, or anyone else's for that matter. The software is the problem. And even in version 58.0.2, although faster than the disastrous 59.0.3, it also crashes a lot. And 59.0.3 crashes even more. It's very unstable. It would fail a beta test if issued as that. I've turned off updates so my version will stay where it is. And until it won't work with the current web pages anymore I'll stick with it. 59.0.3 is probably the worst version of Firefox ever released. One bad apple can spoil the whole batch.

Asked by tedstriker 2 years ago

Last reply by Murphy 2 years ago

  • Archived

When I change a setting in PERMISSIONS then close page and reopen page the setting goes back to orginal setting not the one I set, WHY? w

the setting I make changes back after closing page to what before the change. I want to block a permission but when I do make a change to block it changes back to ALLOW … (read more)

the setting I make changes back after closing page to what before the change. I want to block a permission but when I do make a change to block it changes back to ALLOW from BLOCK. Why does the PERMISSIONS page change my setting back? Thanks for any help you can provide.

Asked by Delores989 2 years ago

Last reply by cor-el 2 years ago

  • Archived

/pub/firefox/nightly/latest-mozilla-release-l10n/ does NOT include latest firefox release in zip format

The Mozilla FTP site, /pub/firefox/nightly/latest-mozilla-release-l10n/, does NOT include latest firefox release in zip format, but only up to 58.0.2. Why is that??? P… (read more)

The Mozilla FTP site, /pub/firefox/nightly/latest-mozilla-release-l10n/, does NOT include latest firefox release in zip format, but only up to 58.0.2. Why is that??? Please upload up to latest version, specifically I am looking for 60.0.1, 64-bit, English US, zip format. Thank you.

Asked by Kostas_75 2 years ago

Last reply by James 2 years ago

  • Archived

Not able to download larger Excel 2007 file of 400K rows in firefox and same is working in chrome.

In Firefox browser I was trying to export a report to excel 2007, the report contains 400K rows with 10 columns but it failed due to socket timeout error. (In 10th minute… (read more)

In Firefox browser I was trying to export a report to excel 2007, the report contains 400K rows with 10 columns but it failed due to socket timeout error. (In 10th minute Timeout error will come)

Its working fine in chrome browser.

I have tried below ways to solve but it didn't help. 1. from about:config I have disabled TO. 2. Installed "Table to Excel" add-ons. 3. Create new download folder and reset that folder (https://support.mozilla.org/en-US/kb/cant-download-or-save-files)

Can anyone help me out ?

Asked by amiya6mar 2 years ago

Last reply by FredMcD 2 years ago