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  • Archived

we're having trouble finding that site

Since updating to Firefox 58.0.2 I am constantly getting a blank website with 'we're having trouble finding that site. Going back then trying again then opens the site. C… (read more)

Since updating to Firefox 58.0.2 I am constantly getting a blank website with 'we're having trouble finding that site. Going back then trying again then opens the site. Chrome and Internet Explorer open the sites first time without problem, so there is an issue with timing in Firefox, probably due to the slooooow operation of it compared to the other two sites. How can I set a timing parameter to stop Firefox from defaulting to this now annoying page straight away, without waiting for it to check itself and go to the website immediately. I am assuming that the first time something downloads but Firefox has not been setup properly to read the download within its own delayed time, and the next time the download is available so the website opens. Having to check everything twice makes browsing in Firefox an even slower experience that before. It appears each update is slower than the last! And yes, I have tried completely uninstalling all previous versions and only installing this version. Another Firefox waste of time.

Asked by AnnieBody 2 years ago

Last reply by Murphy 2 years ago

  • Archived

Emergency Firefox no longer lets me in to my eBay accounts

Emergency i sell on eBay and use two different laptops, both with Firefox; one is a Toshiba 64bit Win7 and the other a Lenovo T61 with XP. This morning the passwords for … (read more)

Emergency

i sell on eBay and use two different laptops, both with Firefox; one is a Toshiba 64bit Win7 and the other a Lenovo T61 with XP. This morning the passwords for both accounts on both machines would not let me in noting incorrect password.

No matter what, flushing browser caches, disc cleanups, re-entering passwords, etc., nor resetting passwords with eBay support using old and new passwords - no getting in at my end. Both machines, same morning.

eBay could not see any issues at their end and i COULD get in using IE, so it must be FireFox.

Asked by EdwardSpaghett 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Saved logins not reloading on FF 59

After upgrade to FF 59, the saved logins are missing. I create a new profile, sync, and in the session the logins are back. But, if I close the FF and open it again the l… (read more)

After upgrade to FF 59, the saved logins are missing. I create a new profile, sync, and in the session the logins are back. But, if I close the FF and open it again the logins did not reload (I´ve typed the master password). If I do the process (create a new profile and sync) they appear (in the session), but they do not reload after a close/open the FF. It occurs on my 2 computers. I have already drop all the files and reinstalled FF 59. I downgrade to the FF 58.0.2 and it works perfectly after close/open the FF. Suggestions?

Asked by gsdantas 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Regular unpredictable crashing despite multiple reinstalls

Hello dears. Starting around April 20th, I've been receiving up to eight crashes per day of Firefox. I have uninstalled and reinstalled Firefox at least four times, inclu… (read more)

Hello dears.

Starting around April 20th, I've been receiving up to eight crashes per day of Firefox. I have uninstalled and reinstalled Firefox at least four times, including downgrading the browser to an older version and 100% wiping ALL Firefox-related data. I do a large amount of web development work using Firefox and often have upwards of eight or nine tabs active showing different web pages or different user interfaces to aid in this work, and when Firefox crashes reloading them all takes up to ten minutes (including time to re-find and re-write what I was working on in the first place).

I am using Lubuntu 17.10 with KDE Plasma installed as the desktop environment. Currently, I am on Firefox 58.0.2, however when the crashing started I was using 59.0.2.

The crash reports which I read regularly cite libc-2.26.so, and from hovering over the red bar under it I get "missing symbol" suggesting that the file is missing, but I have verified the file exists several times in various locations across my system. My frustration with this problem keeps growing each time it crashes because at this point I'm fairly certain I've done everything I can to fix this (except asking other people here for assistance).

Here are the five most recent crash reports:

bp-2aca1316-4fb4-413a-b503-4efa40180430  
bp-c7025ada-8359-47fe-9acf-1defb0180430
bp-b3121ac1-d7a9-4ae4-9546-6865d0180430
bp-70d032ed-a1ce-4568-884d-947960180429
bp-570c3ce6-4332-4782-a9a3-53c6e0180428

They all point to the same file, though the way it gets there seems to differ.

If anyone has any recommendations or thoughts on why this is happening and what is causing it, I would be very happy to hear them. This crashing has been causing me an unreasonable amount of stress.

If you need more information about my system other than what has been provided, please ask.

Thank you. ~Xyr

Asked by Xyrhen 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

tabs duplicated all load the same content on every other tab from mail.google.com

As you can see from the screenshots, I wanted to open up a lot of blank gmail login tabs so that I can log in using different accounts after logging out of the first one,… (read more)

As you can see from the screenshots, I wanted to open up a lot of blank gmail login tabs so that I can log in using different accounts after logging out of the first one, I needed to check something on multiple accounts in a quick manner, yes, i know I can use one tab or one window from within the gmail page and log in multiple accounts but that takes an extra step and I have the @domain already set up in the duplicated windows, so this saves time by me just going on and typing the username.. I literally wanted to set up a lot of windows right on the sign in screen but leave it empty so that I can go on the first tab, sign in to gmail account, search for what I needed to using that account, closing tab, typing in username on next tab, sign in, and repeat the process.. but this bug where if I duplicate the mail.google.com page to multiple tabs, if I sign in from the original one or any of the duplicated tabs, all of the other tabs automatically refresh themselves and sign in with the one account I used, again, as you can see from screenshots, clearly a bug, this is not normal..

Asked by E Almonte 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox crashes

Hello, I've been using Firefox just fine for years without any issues, however recently I ran firefox as Admin mode to test something and once started I noticed that a ve… (read more)

Hello,

I've been using Firefox just fine for years without any issues, however recently I ran firefox as Admin mode to test something and once started I noticed that a very old extension was resinatalled and shortly after Firefox crashed... When I started Firefox again everything seemed normal, till I opened Gmail and it asked me to login..so I started to open few more websites where my sessions is saved, and they all required me to login, that's when I knew that something wrong with the cookies happened, however history/bookmarks etc seems to be there

I did open "cookies.sqlite" with a sqlite browser software and it only returned 35 lines even though the file size is 2mb

Is there anyway I can recover the cookies? this is really important to me

Crash ID: bp-f056dca8-a031-4013-a087-a4cd00200404

Thanks!

Asked by Webdre 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

Why does this website causes memory to spike to 12GB in a few seconds?

Memory spikes to 12GB in a few seconds when attempting to access this website on 19 Apr 2018, before 11:00am CDT: https://www.theguardian.com/us The page never loads, and… (read more)

Memory spikes to 12GB in a few seconds when attempting to access this website on 19 Apr 2018, before 11:00am CDT:

https://www.theguardian.com/us

The page never loads, and I have to use the task manager to kill FF. At that same time, Chrome handled it with no problems.

Sometime after 11:00am, something changed, and the page loaded immediately, with no huge memory consumption.

Is there some way to track or log enough information to pinpoint the problem?

Asked by Qismet 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox 57 and 58 were zippy for maybe six months, and now (sigh) 59 (edited subject)

After two months or so with Firefox 59 I'm now experiencing frequent enough to be regularly annoying hangs and freezes. My OSs haven't changed, my browsing habits haven'… (read more)

After two months or so with Firefox 59 I'm now experiencing frequent enough to be regularly annoying hangs and freezes. My OSs haven't changed, my browsing habits haven't changed, and Firefox has changed.

As speed goes, the improvements of Firefox 58 were nice while they lasted. I'm back to 58 now, with no automatic updates, to see how things go.

Just feedback here for any listening developers.

Asked by makaio 2 years ago

Last reply by davidspriggs 2 years ago

  • Archived

How to remove the sidebar that pops up when I click a bookmark item?

When I click on a bookmarked item it opens a side bar that has the bookmarked page and then the rest of the window is what page I was currently on already. I just want to… (read more)

When I click on a bookmarked item it opens a side bar that has the bookmarked page and then the rest of the window is what page I was currently on already. I just want to click the bookmark and then have the window become that page no side bar.

Asked by jaherda 2 years ago

Last reply by Murphy 2 years ago

  • Archived

Why does firefox keeps downloading things in the background?

My internet speed isn't great, and this browser keeps downloading stuff EVEN WHEN I HAVE NO ADDITIONAL TABS OPEN or they're idle. I have "never install for updates" enabl… (read more)

My internet speed isn't great, and this browser keeps downloading stuff EVEN WHEN I HAVE NO ADDITIONAL TABS OPEN or they're idle.

I have "never install for updates" enabled and I'm very close to uninstalling this browser for good. Let me know why I should stay.

Asked by razor12 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Starting about a week ago, with v60 of FF, I get a "toolbar" that says :

"A Web Page is slowing down your browser, What do you want to do? [Stop It] [Wait]" LENOVO NOTEBOOK, WINDOWS 10. It locks the browser, pops-up constantly, never stops..… (read more)

"A Web Page is slowing down your browser, What do you want to do? [Stop It] [Wait]"

LENOVO NOTEBOOK, WINDOWS 10.

It locks the browser, pops-up constantly, never stops.... The internet as lots of FF users with this issue and lots of "fixes" that do not fix. I have went back to v58-63 and results are the same. It basically makes FF not worth using even though I go back to FF v1.03. I have had to resort to Microsoft Edge [UGGGG]. I have run McAfee [Total Protection] many times, Malwarebytes many times but it keeps popping up. It appears on FF as a "yellow toolbar" at the bottom of the toolbar band [see attachment]. There is maybe another issue associated with it.

"freak out tabs". For no reason, 2 -3,4 tabs will "battle" with each other and alternately becoming active so fast one can not close neither of them and I have to exit the entire page and reload. Seems like Malware, some sick A$$ playing with us for using FF..

Next am going to try to delete ALL TRACES of FF. I can un-install but know that will not remove all traces so I can start over.

Any one know of an app/program that can WIPE FF off my PC.

Asked by jagman55 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes

I was on facebook and it stopped and tryed to reopen firefox and will not open. went back in time twice to file this report . Please help . Firefox was trying to update d… (read more)

I was on facebook and it stopped and tryed to reopen firefox and will not open. went back in time twice to file this report . Please help . Firefox was trying to update during the second back up.

Asked by echothad 2 years ago

Last reply by cor-el 2 years ago

  • Archived

After iddle auto-sleep, firefox browser view has zoomed in making it impossible to read forcing a browser shut down to restart (annoying if work in progress).

Hi When computer goes into auto sleep mode after being iddle for x mins, when I log back on all Firefox tabs have somehow zoomed including the menu and toolbars bar. Ever… (read more)

Hi When computer goes into auto sleep mode after being iddle for x mins, when I log back on all Firefox tabs have somehow zoomed including the menu and toolbars bar. Everything is in oversize. All other apps on the computer do not suffer this, ie chrome, office... Super annoying as you have to shut firefox down, losing all open tabs and any work in progress. Thank you for you help. JM

running windows 10 professional on 64bit

Asked by Zoff 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Tried the 59.0.3 update, very bad. Slowed down, very slow to open a new tab. Buggy. I reverted back to 58.0.2. So much better (64 bit win 7) Please fix the new

The problem isn't with my computer, or anyone else's for that matter. The software is the problem. And even in version 58.0.2, although faster than the disastrous 59.0.3,… (read more)

The problem isn't with my computer, or anyone else's for that matter. The software is the problem. And even in version 58.0.2, although faster than the disastrous 59.0.3, it also crashes a lot. And 59.0.3 crashes even more. It's very unstable. It would fail a beta test if issued as that. I've turned off updates so my version will stay where it is. And until it won't work with the current web pages anymore I'll stick with it. 59.0.3 is probably the worst version of Firefox ever released. One bad apple can spoil the whole batch.

Asked by tedstriker 2 years ago

Last reply by Murphy 2 years ago

  • Archived

When I change a setting in PERMISSIONS then close page and reopen page the setting goes back to orginal setting not the one I set, WHY? w

the setting I make changes back after closing page to what before the change. I want to block a permission but when I do make a change to block it changes back to ALLOW … (read more)

the setting I make changes back after closing page to what before the change. I want to block a permission but when I do make a change to block it changes back to ALLOW from BLOCK. Why does the PERMISSIONS page change my setting back? Thanks for any help you can provide.

Asked by Delores989 2 years ago

Last reply by cor-el 2 years ago

  • Archived

New firefox 66 wont start but 58 works fine.

Windows 10 1809. Upgraded to new FF and not working at all. I turn off all proccess from task manager and then it open but in white screen as in picture. Option button no… (read more)

Windows 10 1809. Upgraded to new FF and not working at all. I turn off all proccess from task manager and then it open but in white screen as in picture. Option button no work.Nothing works.Only help,about troubleshoot work. Reset doesnt help. Clean 100% fresh install doesnt work. (deleted everything has to do with mozilla from files and registry.) Even with restart. SoS!!!! dont ask me stupid questions because when installing 58 version works fine till auto update that mess things up again.

Asked by eyuri 1 year ago

Last reply by jscher2000 1 year ago