Showing questions tagged: Show all questions
  • Archived

Peace Be Upon Us All, My question is that, How to undo clear downloads ? There must be a shadow copy where can I find it ?

I have accidentally deleted download list by pressing clear downloads and I know it does not deletes my original downloaded files but just the memory. But for me those in… (read more)

I have accidentally deleted download list by pressing clear downloads and I know it does not deletes my original downloaded files but just the memory. But for me those information are very important I must have a record of what and when I have downloaded. So, I request Mozilla to help me get back those information those information are important for me I will be very thankful if I get them back.

Asked by sheikhhumayun30 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

I have a problem

I keep getting this web site. That is opening Windows and when I looked it up it said it was malware so I down loaded a anti malware and it can't find it http://gestyy.co… (read more)

I keep getting this web site. That is opening Windows and when I looked it up it said it was malware so I down loaded a anti malware and it can't find it http://gestyy.com/w6Rdyh is what it keeps opening as. Can you help

Asked by gaskillaj 11 months ago

Last reply by FredMcD 10 months ago

  • Archived

my option changes do not get saved

In options /general /language and appearance in COLORS in background text= black background = white but on screen text=black background = blue I tried various colors … (read more)

In options /general /language and appearance in COLORS in background text= black background = white but on screen text=black background = blue

I tried various colors but nothing happens. What is shown in option is what I want but it shows something different as described above. Can you help? George

Asked by Sirk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Add-ons/Extension Update: FireFox Extension Fixes Released! Updates for Versions 47-thru-65!

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update. If you are running Firefox versions 61 – 65 and 1) did not receive the deployed f… (read more)

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update.

  • If you are running Firefox versions 61 – 65 and 1) did not receive the deployed fix and 2) do not want to update to the current version (which includes the permanent fix): Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 57 – 60: Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 47 – 56: install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.



Updates – Last Updated: 17:04 EDT May 9, 2019

A less technical blog post about the outage is also available. If you enabled telemetry to get the initial fix, we’re deleting all data collected since May 4. (May 9, 17:04 EDT)

Mozilla CTO Eric Rescorla posted a blog on the technical details of what went wrong last weekend.



Updates – Last Updated: 19:28 EDT May 8 2019

We’ve released Firefox 66.0.5 for Desktop and Android, and Firefox ESR 60.6.3, which include the permanent fix for re-enabling add-ons that were disabled starting on May 3rd. The initial, temporary fix that was deployed May 4th through the Studies system is replaced by these updates, and we recommend updating as soon as possible. Users who enabled Studies to receive the temporary fix, and have updated to the permanent fix, can now disable Studies if they desire.

For users who cannot update to the latest version of Firefox or Firefox ESR, we plan to distribute an update that automatically applies the fix to versions 52 through 60. This fix will also be available as a user-installable extension. For anyone still experiencing issues in versions 61 through 65, we plan to distribute a fix through a user-installable extension. These extensions will not require users to enable Studies, and we’ll provide an update when they are available.



"Updates – Last Updated: 11:51 EDT May 8 2019 (From Mozilla Blog)

Firefox 66.0.5 has been released, and we recommend that people update to that version if they continue to experience problems with extensions being disabled. You’ll get an update notification within 24 hours, or you can initiate an update manually.
An update to ESR 60.6.3 is also available as of May 8th. We’re continuing to work on a fix for older versions of Firefox, and will update this post and on social media as we have more information."



A Firefox release has been pushed — version 66.0.4 on Desktop and Android, and version 60.6.2 for ESR. This release repairs the certificate chain to re-enable web extensions, themes, search engines, and language packs that had been disabled (Bug 1549061).

There are remaining issues that we are actively working to resolve, but we wanted to get this fix out before Monday to lessen the impact of disabled add-ons before the start of the week. More information about the remaining issues can be found by clicking on the links to the release notes above. (May 5, 16:25 EDT)



"Last Updated: 00:54 EDT May 5 2019

Updates:

Some users are reporting that they do not have the “hotfix-update-xpi-signing-intermediate-bug-1548973” study active in “about:studies”.

Rather than using work-arounds, which can lead to issues later on, we strongly recommend that you continue to wait. If it’s possible for you to receive the hotfix, you should get it by 6am EDT, 24 hours after it was first released.

For everyone else, we are working to ship a more permanent solution. (May 5, 00:54 EDT)

There are a number of work-arounds being discussed in the community. These are not recommended as they may conflict with fixes we are deploying. We’ll let you know when further updates are available that we recommend, and appreciate your patience. (May 4, 15:01 EDT)"

Quoted From This Mozilla Blog:

https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/




~Pj (Yeah! My Extensions Are Back!)

Asked by Pj 1 year ago

Last reply by James 1 year ago

  • Archived

Is there a way to gain visibility into the Web Content process ...

... to see WHICH pages are using the cpu? I want something analogous to ps. When my fan turns on I want to see what the reason is. Normally I use ps (or top) for this, b… (read more)

... to see WHICH pages are using the cpu? I want something analogous to ps.

When my fan turns on I want to see what the reason is. Normally I use ps (or top) for this, but when I have a dozen tabs open in firefox and I see that "Web Content" is using 100% of cpu this doesn't help me find out which tab is the culprit. I'd like something like ps or top for that Web Content process so I can kill that tab or disable some of its scripts. In fact it would be even better if the Web Content ps utility could tell me which scripts are using how much cpu.

Asked by doncohen 2 years ago

Last reply by TyDraniu 2 years ago

  • Archived

How do i fix this bookmark issue. Since i updated my mozilla, i can't bookmark directly from my homepage.

I can't bookmark a page i like after updating my mozilla version. for example after browsing through http://kitchenutilitypro.com/best-ways-use-electric-griddle/ i tried … (read more)

I can't bookmark a page i like after updating my mozilla version. for example after browsing through http://kitchenutilitypro.com/best-ways-use-electric-griddle/ i tried bookmarking the page but there is nothing like bookmark on the task bar, even the menu bar.

Asked by andrefosh 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

When I downloaded the firefox upate, it got rid of my toobar and all of my bookmarks. Could not recover them. Can't even get thingd put on the toobar. This has

When I downloaded the Firefox update, my toolbar disappeared and all my bookmarks are gone. Need them back ASAP for my work. Tried to restore bookmarks, but my computer c… (read more)

When I downloaded the Firefox update, my toolbar disappeared and all my bookmarks are gone. Need them back ASAP for my work. Tried to restore bookmarks, but my computer can't open the json file.

Asked by mendaholmes 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

i've some of cookies in my fire fox account but now i can't find them?

Hi. i used the fire fox sync many years but now i cant find my save log and cookies in my account . . . what should i do ? and i saw you didn't have some one in Iran i… (read more)

Hi. i used the fire fox sync many years but now i cant find my save log and cookies in my account . . . what should i do ?

and

i saw you didn't have some one in Iran i want work whit fire fox in Iran, what should i do ?

my pleasure Dear .

Asked by roozbeh206 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

can't press enter when typing a domain

I can't press enter when adding a domain name (.com, .org, etc.) to the search bar. I can either not include the domain, being redirected to google, or I can press on the… (read more)

I can't press enter when adding a domain name (.com, .org, etc.) to the search bar. I can either not include the domain, being redirected to google, or I can press on the arrow near the refresh button. Not a huge issue but it's only been this way since I updated to the most recent version of firefox. Is this a problem on my end, or a bug in the new version?

Asked by quomm 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Can I run Firefox Quantum and Firefox 54 side by side on a Mac?

I use Firefox because I love the tools that add-ons provide. I don't want to install quantum only to discover that it doesn't serve my purposes. I've fine-tuned this brow… (read more)

I use Firefox because I love the tools that add-ons provide. I don't want to install quantum only to discover that it doesn't serve my purposes. I've fine-tuned this browser to do a lot and I don't want to start over. I've seen suggestions for using Firefox portable on a USB, but as far as I can see, there is no portable for a Mac. I'd like to keep both for a while, then make up mind. I'm hoping there's a simple solution for this. I know I'm not the only one who doesn't want to give up their add-ons.

Asked by BSmitty 2 years ago

Last reply by cor-el 2 years ago

  • Archived

A company, Colton RV, has figured out how to open a New Page under the current page I am using. When I close the page I am using this second page appears.

While I am viewing and then close Airforums.com, a site dedicated to Airstream travel trailers, a new page, Colton RV.com, appears on my computer. It is not a tab in the … (read more)

While I am viewing and then close Airforums.com, a site dedicated to Airstream travel trailers, a new page, Colton RV.com, appears on my computer. It is not a tab in the tool bar but a completely separate page. This is a new form of pop up ad. Is there a known way to block this?

Asked by HowieE 3 years ago

Last reply by Happy112 3 years ago

  • Archived

Firefox crashes

It started when I wanted to export my bookmarks to html. it would crash. now it crashes if I ask for options. Something changed my homepage and when I went to my preferre… (read more)

It started when I wanted to export my bookmarks to html. it would crash. now it crashes if I ask for options. Something changed my homepage and when I went to my preferred homepage and attempted to copy the address it crashed. I seem to be able to browse OK. My bookmarks seem to be intact and I can click on different site. but if I try and do anything like do something with my bookmarks or choose options it crashes. I started with 54.01 64 bit and downloaded 55 but it still crashes. My operating system is Windows 7. All my other programs and various browsers are working fine.

Asked by jimrf1 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Crashing tabs (Signature EnterBaseline)

I am having trouble with my browser crashing. After the tab crashed, I hit the refresh button and nothing happened. In the crash report, it says signature is EnterBaselin… (read more)

I am having trouble with my browser crashing. After the tab crashed, I hit the refresh button and nothing happened. In the crash report, it says signature is EnterBaseline and the crash reason is "EXCEPTION_ILLEGAL_INSTRUCTION." This has me worried it may have been an attack or malicious code causing it.

If it will help someone solve this, I have the URL to the crash report I submitted, but I would like to make sure that it is safe to post the link, that it won't open me up to any security issue. Thank you.

Asked by crashhelp 3 years ago

Last reply by cor-el 3 years ago

  • Archived

firefox stops responding several times each day - I have to kill the process

Version 54.0.1 Firefox stops responding multiple times in a day. I have to kill the process using task manager. When I restart, I get the Well, this is embarrassing page… (read more)

Version 54.0.1 Firefox stops responding multiple times in a day. I have to kill the process using task manager. When I restart, I get the Well, this is embarrassing page". For example, I opened up Firefox to pay my Comcast bill and within a few clicks, Firefox stopped responding. Firefox constantly freezes and stops responding on Twitter. This has gotten much worse with the last two updates to Firefox. I really don't want to use Chrome (because of the tracking) but if this keeps up with Firefox, I'm just going to have to uninstall it.

I have a fully patched Windows 10 Pro computer. I have also tried uninstalling Firefox and re-installing it, but this doesn't solve this issue.

On this page there is a link to "Automatically add " information to this ticket, but when I click it it takes me to a web page that says "We're sorry, but we can't find what you're looking for."

Asked by johnawalkerjr1 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

After a clean install, all of the add-ons and settings from the prior install remain. How do I accomplish a truey "clean installation?

After I have downloaded and reinstalled FF on Win 7 x64 Ultimate, the add-ons, along with changes I made to the config file remained and were included in my supposed "cle… (read more)

After I have downloaded and reinstalled FF on Win 7 x64 Ultimate, the add-ons, along with changes I made to the config file remained and were included in my supposed "clean install" of FF. How do I ensure that everything, including the prior settings and add-ons are really uninstalled prior to reinstalling FF?

Thanks in advance,

Umrk

Asked by Umrk 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Sites open many redirects

On the 16 of July I posted this; Support Forum Redirects 10 REPLIES 1 HAS THIS PROBLEM 18 VIEWS LAST REPLY BY HAPPY112 2 WEEKS AGO dianet dianet Posted 7/16/17, 5:18 PM … (read more)

On the 16 of July I posted this; Support Forum

Redirects 10 REPLIES 1 HAS THIS PROBLEM 18 VIEWS LAST REPLY BY HAPPY112 2 WEEKS AGO

dianet

dianet Posted 7/16/17, 5:18 PM When using some sites, there are many redirects and I even get a new fire fox page. Why and how can I fix this?


I am using a Hewlett-Packard - HP ENVY TouchSmart Sleekbook 4 with windows 10 64 bit operating system. Extensions: Adblocker Plus and ZenMate Security, and unblock VPN Plugins: OpenH264 Video Codec

              Shockwave Flash 26.0
              Widevine Content Decryption

When I go to primewire.ag, ,watchfree.to, putlocker.today, etc and click on a tv show a new smaller firefox page opens, or some other site that I DID NOT CLICK ON.

I have followed to the letter all the remedies I have received from your TOP Contributor Happy 112 and Nothing is working.

Every single time i go to a web site using Firefox I get redirects to other sites. If I'm using ZenMate the redirects are to English sites. If I'm not using ZenMate I get redirects to Thai web pages.

Now my question to Firefox 1. can this be fixed? 2. How do totally uninstall FireFox and reinstall it with none of my bookmarks and no extensions?

Please help Diane

Asked by dianet 3 years ago

Last reply by Zachary_ 3 years ago