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  • Archived

Cannot load outlook mail on firefox

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’v… (read more)

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’ve tried refreshing the page multiple times, clearing all cookies, restart my old lab top. Still, the same something went wrong messages. Please assist. Thank you.

Asked by htxtrantran_n 7 months ago

Last reply by James 7 months ago

  • Archived

Making text in FireFox 52 look like text in FireFox 22 under Windows XP

This question is a follow-up to support.mozilla.org/en-US/questions/1243718. When I turned off anti-aliasing, text became much more readable, but still not as good as it … (read more)

This question is a follow-up to support.mozilla.org/en-US/questions/1243718. When I turned off anti-aliasing, text became much more readable, but still not as good as it was in FireFox 22 (see attached picture for comparison). Any ideas? (I would be more than happy to continue using FireFox 22, but there are a lot of Web sites that require encryption algorithms that FireFox 22 doesn't have, so I am compelled to use FireFox 52 with all its problems, tabs that take up valuable screen space and are impossible to turn off, and unreadable ClearType text with smudged letters that make me nauseous. I think whoever coined the term "CLEARType" was a very sick person).

Asked by xcvbnm 1 year ago

Last reply by xcvbnm 1 year ago

Signing in to Sync.

I'm trying to sync from Windows XP to Windows 8.1. When I sign in on XP I get a completely blank page and a few buttons. When I click on 'Reconnect to sync' I get the mes… (read more)

I'm trying to sync from Windows XP to Windows 8.1. When I sign in on XP I get a completely blank page and a few buttons. When I click on 'Reconnect to sync' I get the message "Blocked by Content Security Policy. This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in this way because the page has a content security policy that disallows it". What other way is acceptable?

Asked by davewillgmale 3 months ago

Last reply by Paul 3 months ago

  • Archived

What are the defaults under Options, Privacy, History, Firefox wil: Use custom settings for history

All three boxes under Options, Privacy, History, Firefox wil: Use custom settings for history are checked. I need to know what boxes are checked (if any) as default. I wi… (read more)

All three boxes under Options, Privacy, History, Firefox wil: Use custom settings for history are checked. I need to know what boxes are checked (if any) as default. I will not select Use default to find this out because I do not want my other settings to change to default. Can anyone tell me what the default setting is for this option? Thanks in advance.

Asked by rjlewis 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

need an update on our mozilla firefox system

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that ins… (read more)

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that instacart system were upgraded, our system should al also be upgraded, Unfortunately, we are not computer "savy". PLease help. We don/t know who to go for help. Thank you and appreciate any help you can give us. Respectully, Susan Melliza

Asked by susan.melliza 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Add-on needed Firefox updated. Done. Tried same add-on - same error. Please help

Hi, I was very disappointed earlier on today when I saw the many add-ons you can choose from, for the 1st time, and tried to install one I really liked on my desktop (whi… (read more)

Hi,

I was very disappointed earlier on today when I saw the many add-ons you can choose from, for the 1st time, and tried to install one I really liked on my desktop (which runs on XP PRO).

The add-on is called "I Don't Mind Cookies". It wouldn't install as I needed to update the version of Firefox I currently used and provided me with a link to facilitate this.

I followed all instructions throughout and surprisingly quickly I found it completed, and had message confirming the successful update of OS to ver.59 2.

Returned to add-on above and tried to install it again. I must say I felt even more disappointed when the same error message appeared. Clearly, the add-on was not so sure I'd done as directed; either that or it perhaps it got confused and then passed it on to me...

Can anyone help me, please, as I've had an awful outing this week trying to get our Sky Account sorted - my repeated attempts to get 2 things sorted culminated with my last call taking well over 2hrs, involving 5 different departments and a total of 7 agents - thankfully, I only had to tell 4 of them the whole sorry tale in full and although this sad episode was finally resolved (well, sort of), I'm not confident I'll ever be quite the same again.

Asked by moghorn 7 months ago

Last reply by Terry 7 months ago

Windows 11

A few days ago I was told via message that firefox will stop support for windows 10. I ungraded my system to windows 11 and downloaded the appropriate version of firefox.… (read more)

A few days ago I was told via message that firefox will stop support for windows 10. I ungraded my system to windows 11 and downloaded the appropriate version of firefox. Now I'm getting the same message again. Please help. I like firefox but being told continuously that it's no longer supported even though I've upgraded my system to one that is supported is a pain.

Asked by jlkeeney87 1 month ago

Last reply by James 1 month ago