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  • Archived

Where is the star that adds a favorite bookmark?

I have a lot of bookmarks; I added them by clicking the little star. When they upgraded my computer to Windows 10, I no longer have a little star. Is there a way to find … (read more)

I have a lot of bookmarks; I added them by clicking the little star. When they upgraded my computer to Windows 10, I no longer have a little star. Is there a way to find it and restore it?

Asked by TFrakes 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox is set as my home page but when I open Firefox it goes to a blank screen

Firefox is set as my home page but when I open Firefox it goes to a blank screen. To go to the Firefox start page (home) I have to click the Home Page icon after Firefox… (read more)

Firefox is set as my home page but when I open Firefox it goes to a blank screen. To go to the Firefox start page (home) I have to click the Home Page icon after Firefox is started. What caused this and what's the fix?

Asked by reidsouth 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

What are the defaults under Options, Privacy, History, Firefox wil: Use custom settings for history

All three boxes under Options, Privacy, History, Firefox wil: Use custom settings for history are checked. I need to know what boxes are checked (if any) as default. I wi… (read more)

All three boxes under Options, Privacy, History, Firefox wil: Use custom settings for history are checked. I need to know what boxes are checked (if any) as default. I will not select Use default to find this out because I do not want my other settings to change to default. Can anyone tell me what the default setting is for this option? Thanks in advance.

Asked by rjlewis 8 months ago

Last reply by jscher2000 8 months ago

  • Archived

Firefox crashes

Firefox will usually 'freeze' and become unresponsive "(not responding)" which is very annoying as I need it to work constantly as I record live radio station streams. I … (read more)

Firefox will usually 'freeze' and become unresponsive "(not responding)" which is very annoying as I need it to work constantly as I record live radio station streams. I have a long list of crash reports but still seems to be crashing.

Asked by djfab75 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

I am having problems with Local Storage on some websites (ERS 52.9)

So I had my firefox update to ESR 60, and I restored my old browser and profile from backup. Details of that are here: https://support.mozilla.org/en-US/questions/1232392… (read more)

So I had my firefox update to ESR 60, and I restored my old browser and profile from backup. Details of that are here: https://support.mozilla.org/en-US/questions/1232392


The problem? I am having trouble with Local Storage.

I tried restoring different profiles from different days from Time Machine. I managed to get one where things seemed to work. Until I quit and restarted firefox.


Mega (mega.nz) tells me: Sorry, we were unable to initialize the browser's local storage, either you're using an outdated/misconfigured browser or it's something from our side.

If you think it's our fault, please report the issue back to us.

Reason: [Exception... "File error: Corrupted" nsresult: "0x8052000b (NS_ERROR_FILE_CORRUPTED)" location: "JS frame :: https://mega.nz/secureboot.js?r=1536229029 :: <TOP_LEVEL> :: line 331" data: no] Browser: mozilla/5.0 (macintosh; intel mac os x 10.9; rv:52.0) gecko/20100101 firefox/52.0

Trimps (trimps.github.io) tells me:

Your browser is preventing Trimps from accessing localStorage, and you will not be able to save or load your progress. Please check your browser settings to ensure that 3rd party cookies are not disabled, and that you're not using any addons that might interrupt storage!

AutoSave has been disabled to prevent damage to your save. If you previously had a save file, it should still be waiting for you once you fix your browser settings.

Antimatter dimensions (ivark.github.io) just shows me a brand-new game, 9 months of progress lost.

Preferences -> advanced only lists 5 sites with offline data, all of them listed with 0 bytes. Two of these are twitter, the other three are unknown.

Profile_dir/storage has three folders -- temporary, default, permanent -- and inside there are lots of folders for various websites. But I don't see one for either github.io site. Permissions on these folders are normal. But the dates are mostly OLD.

But, only mostly. If I just open firefox, and then close a minute or two later, a bunch of them are updated to "now". Even if I am not visiting the site in question.

Asked by Keybounce 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

I am trying to update a product that uses .DFU. Firefox is saving the file as a PDF. How do I get it to download it in its native .DFU? Thanks, Mike

I am trying to upload jpeg file to show....but it isn't uploading either file type. Sorry. Again, the file is a .dfu type. Firefox can't download it in that format. It is… (read more)

I am trying to upload jpeg file to show....but it isn't uploading either file type. Sorry.

Again, the file is a .dfu type. Firefox can't download it in that format. It is asking me to pick a file type. There is none on the list that work for .dfu.

Any ideas?

Thanks in advance

Asked by HappyGuyInMN 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

I cannot get windows explorer to open and work

It appears that Firefox has blocked windows explorer. I use Vista business but want to upgrade to windows 7. I also get messages that say that I need to install Apple app… (read more)

It appears that Firefox has blocked windows explorer. I use Vista business but want to upgrade to windows 7. I also get messages that say that I need to install Apple application support but cannot do this either. I have deleted I tunes as a temporary measure because I know this will be a necessary action before upgrading Windows. Thanks for any help.

Asked by RD1250 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

selection for spam folder just omitted blocking future emails

When I click on my spam folder there always was a selection that said something to the effect "Block future emails" and in the last two days this does not show up when I … (read more)

When I click on my spam folder there always was a selection that said something to the effect "Block future emails" and in the last two days this does not show up when I want to premantently block spam sent to me - makes no sense that this selection is just gone

Asked by eagleye06 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

An extension "Charset Switcher" no longer works

Firefox extension" Charset Switcher 39.0.20160811" by developer yuoo2k no longer works for me. It no longer saves the the page's URL when you change the character encodin… (read more)

Firefox extension" Charset Switcher 39.0.20160811" by developer yuoo2k no longer works for me. It no longer saves the the page's URL when you change the character encoding and when you add new URLs manually by right-clicking the "Character Encoding" from page's content area context menu and click save, the new URL is NOT saved. This great Add-on has been working successfully for me for over a year but no longer. Can it be restored?

Asked by ccfred 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I have to retain Win XP as Many of my programs will not work on 7+

As I work in the Aviation Industry winch is highly regulated and we have prepared Weight and balance programs using Windows XP we can not change them as the cost of doi… (read more)

As I work in the Aviation Industry winch is highly regulated and we have prepared Weight and balance programs using Windows XP we can not change them as the cost of doing so would be over the hill, Also may of the Accounting Programs and other world Airlines are retaining XP because of it proven reliability! As a result We do not want to move form XP and we certainly will not let Micros soft run our Industry to!

Also We also run "Out look Express" as our E-mail program and are not prepared to move to less convent Programs like " M.S.Out Look"

Asked by AntonyDeamer 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

Restore session does not work properly - get a previous session from hours or days ago

This issue has been happening for years, through several upgrades. Finally tired and frustrated enough to write about it now. I'll close down Firefox, and when I re-open… (read more)

This issue has been happening for years, through several upgrades. Finally tired and frustrated enough to write about it now.

I'll close down Firefox, and when I re-open it, it gives me a window and tab scheme from hours (or days, or weeks) ago, not the most recent one that was just shut down. In other words, I'll have shut down certain tabs hours (or days) before, but they reappear when I restart Firefox, and the ones that actually were open, are nowhere to be found. It's like Firefox takes a snapshot whenever it feels like it, but not when I am shutting it down.

What I've had to do to get Firefox to open up from the last section *exactly* how I left it last is go into Windows 7 Process Manager and shut down Firefox from there. Then, when I restart Firefox, it gives me the "Oops, shut down last time didn't go so well..." apology, but at least when I click through, it opens up my desktop exactly how I left it previously.

It seems pretty stupid that I have to do this, so I am hoping someone can enlighten me as to what I am doing wrong.

Asked by rorge_retson 3 years ago

Last reply by cor-el 3 years ago

  • Archived

The latest update for firefox is killing my email. Why? I can recieve emails and send blank emails with attachments. I can not reply to any emails. No text box

Using hughesnet.net for email. When I install latest update for firefox it kills my ability to REPLY to any email as the text box will not open. I can receive emails. I c… (read more)

Using hughesnet.net for email. When I install latest update for firefox it kills my ability to REPLY to any email as the text box will not open. I can receive emails. I can send an attachment to a blank email. I can not type anything into the reply text box. Please fix it.

Asked by Robert 2 years ago

Last reply by cor-el 2 years ago

  • Archived

the + sign has gone away from side of tabs to open new tab, can use Ctrl+T ok

I must have done something, it was working ok when I recently started using windows 10 after years and years of XP, but can not get it back to how it was - clicking on th… (read more)

I must have done something, it was working ok when I recently started using windows 10 after years and years of XP, but can not get it back to how it was - clicking on the + to open a new tab is so muuch easier

Asked by zbipio 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

Броузер не показывает видео с канала Ютуб. Броузер не распознает ни один из доступных видеоформатов.

Can't see video from YouTube site. An alarm image show, that му browser recognizes none of accessible videoformats. Sorry, I can't load the alarm image! Best regards, … (read more)

Can't see video from YouTube site. An alarm image show, that му browser recognizes none of accessible videoformats. Sorry, I can't load the alarm image! Best regards, Vladimir Popov.

Asked by Vldmr 2 years ago

Last reply by James 2 years ago

  • Archived

I have trouble to install mozilla firefox 54 on my PC on Windows XP.

Hello! I`m have trouble to install mozilla firefox 54 on my PC on Windows XP. My main PC died and I have no money to buy new or fix my but I need to study. Please help! … (read more)

Hello! I`m have trouble to install mozilla firefox 54 on my PC on Windows XP. My main PC died and I have no money to buy new or fix my but I need to study. Please help!

Asked by avoronov934 1 year ago

Last reply by cor-el 1 year ago

need an update on our mozilla firefox system

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that ins… (read more)

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that instacart system were upgraded, our system should al also be upgraded, Unfortunately, we are not computer "savy". PLease help. We don/t know who to go for help. Thank you and appreciate any help you can give us. Respectully, Susan Melliza

Asked by susan.melliza 5 months ago

Last reply by cor-el 5 months ago