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Sync not working on one system

I have several system that all use Firefox and are configured to use sync. All of them, but this one sync fine. The one with the issue is on a RHEL 7.5 host and is runni… (read more)

I have several system that all use Firefox and are configured to use sync. All of them, but this one sync fine. The one with the issue is on a RHEL 7.5 host and is running FireFox 52.8.0. What is odd is that I was able to register the system with sync, but when I click on the sync icon, nothing happens. The sync logs indicate some errors:

1527247286244	FirefoxAccounts	ERROR	FxA rejecting with error UNKNOWN_ERROR, details: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIKeyObjectFactory.keyFromString]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: resource://services-crypto/utils.js :: makeHMACKey :: line 120"  data: no] Stack trace: makeHMACKey()@resource://services-crypto/utils.js:120 < hkdf()@resource://services-crypto/utils.js:144 < deriveHawkCredentials()@resource://services-common/hawkrequest.js:132 < this.FxAccountsClient.prototype.signCertificate()@resource://gre/modules/FxAccountsClient.jsm:315 < FxAccountsInternal.prototype.getCertificateSigned()@resource://gre/modules/FxAccounts.jsm:986 < FxAccountsInternal.prototype.getKeypairAndCertificate<()@resource://gre/modules/FxAccounts.jsm:1060 < TaskImpl_run()@resource://gre/modules/Task.jsm:319 < Handler.prototype.process()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:932 < this.PromiseWalker.walkerLoop()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:813 < this.PromiseWalker.scheduleWalkerLoop/<()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:747
1527247286244	FirefoxAccounts	ERROR	Could not retrieve profile data: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286246	FirefoxAccounts	ERROR	Could not retrieve profile data: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286246	FirefoxAccounts	ERROR	FxA rejecting with error UNKNOWN_ERROR, details: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286246	FirefoxAccounts	ERROR	FxA rejecting with error UNKNOWN_ERROR, details: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286248	FirefoxAccounts	ERROR	Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getSignedInUserProfile/<@FxAccounts.jsm:1524:35

Jon

Asked by irishjd 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Would it be possible that you are controlling access to my BMO mastercard.

I have been purchasing a product online for some time now using my Master Card to pay. Lately I get a message that they are unable to process my payment. I noticed when I… (read more)

I have been purchasing a product online for some time now using my Master Card to pay. Lately I get a message that they are unable to process my payment. I noticed when I went to sign in to MC the last couple of times I got the "not allowed" message & had to click on "allow now" to get access. Could this be what's happening to my merchant ?

Asked by aswill2 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Recently "updated" Firefox has no bookmark "button" - why?

Something changed in my Firefox version previously installed (may have been an update by Microsoft) and, as a result, I needed to download and re-installed the latest ver… (read more)

Something changed in my Firefox version previously installed (may have been an update by Microsoft) and, as a result, I needed to download and re-installed the latest version. Now I no longer have a "bookmark" star OR bar indicating I even HAVE any bookmarks. (If I go to program files I can find most - if not all - of them in a folder.) But I can't bookmark any NEW pages! (I do a lot of research for articles and bookmark frequently - this is really making me work to keep track of where I've found information!)

Asked by tscruffy 2 years ago

Last reply by Tonnes 2 years ago

  • Archived

Firefox ESR 52.8.0 crashes on some web pages. System: Odroid Xu4, Dietpi v6.8

When browsing certain web pages (example Distrowatch) the page loads fine but will crash after about a minute. When I downgrade to version 52.5.0 this problem does not e… (read more)

When browsing certain web pages (example Distrowatch) the page loads fine but will crash after about a minute. When I downgrade to version 52.5.0 this problem does not exist.

Asked by darrin337 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Will esr get an update with new PCI DSS security standard for PayPal?

I have the latest esr update. PayPal will no longer support my Firefox after June 30. "To meet the new PCI Security Standard (PCI DSS) required by all websites that hold … (read more)

I have the latest esr update. PayPal will no longer support my Firefox after June 30. "To meet the new PCI Security Standard (PCI DSS) required by all websites that hold payment data, PayPal will no longer support outdated web browsers." Their sandbox site says my 52.8.1 (32-bit) will not work. I use XP SP2 and refuse to "upgrade". Will Mozilla make a 52 esr update to address this issue?

Asked by donfrank 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox crashes

bp-f58cab64-00b6-4280-a22b-544e51180614 6/14/18 11:02 AM bp-30caa141-987b-4660-8c2a-5688d1180614 6/14/18 11:02 AM bp-216f8ebc-d29f-4fb5-9f74-8cf361180614 6/14/18 11:01… (read more)

bp-f58cab64-00b6-4280-a22b-544e51180614 6/14/18 11:02 AM bp-30caa141-987b-4660-8c2a-5688d1180614 6/14/18 11:02 AM bp-216f8ebc-d29f-4fb5-9f74-8cf361180614 6/14/18 11:01 AM bp-5a53e1ee-da59-4b49-8b43-80d161180614 6/14/18 10:59 AM bp-e942edc4-2a3f-4056-b624-22edd1180614 6/14/18 10:56 AM bp-b2312ab3-1d8a-41c1-85ff-ce40e1180614 6/14/18 8:41 AM bp-5cd12c71-42ba-4ffc-963c-c92071180614 I have been experiencing many crashes,on the same sites, when using ubuntu 18.04 cinnamon or linux mint 19 cinnamon(beta) (version-Firefox 52.8.1). The crashes also happen in safe mode. I have tested Firefox 52.8.1 on linux mint 18.3 cinnamon and ubuntu 16.04 with no crashes.

Asked by ding501 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to stop a pending update on the (personal use) ESR channel? The "About Firefox" box has the "Restart to Update Firefox" button highlighted. tia

How to stop a pending update on the (personal use) ESR channel? The "About Firefox" box has the "Restart to Update Firefox" button highlighted. I think the "An update to … (read more)

How to stop a pending update on the (personal use) ESR channel? The "About Firefox" box has the "Restart to Update Firefox" button highlighted. I think the "An update to Firefox is available" message box automatically appeared and was accidentally selected. What about:config or other file can be edited to stop this pending update? I intend to update when I have converted all the data I have to be compatible. Still so much to convert! I must disable the update from downloading and being applied. What to edit? tia

After this problem started, I changed advanced update prefs to not check and not update in background. I should have learned to do this earlier - I would not be in this mess. I realize this won't help for this event, only future ones. I wonder if disabling internet and restarting Firefox will stop my problem, but I am doubtful. I would like to avoid copying and swapping Firefox files and folders, and hope there is a simple switch that can be reset to stop the update. Thank you.

Asked by LotsToConvertYet 1 year ago

Last reply by cor-el 1 year ago