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  • Archived

My e-mail format has changed, I want to change it back to original format

My original e-mail screen changed, so now there is a narrow column on the right which has the e-mail address and titles. the rest of the screen is blank. The old format h… (read more)

My original e-mail screen changed, so now there is a narrow column on the right which has the e-mail address and titles. the rest of the screen is blank. The old format had the e-mail address and titles extending across the screen. How do I get back to the old format?

Asked by gkinsley 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Firefox Dev crashes the momet I open it

Firefox developer version crashes the moment I try to open it. I faced similar issue with other (stable) firefox too websense was blocking it, so to over come I added a .… (read more)

Firefox developer version crashes the moment I try to open it. I faced similar issue with other (stable) firefox too websense was blocking it, so to over come I added a .dll file named qipcap and it started working fine. But this doesn't help with Developer edition.

Crash Report :

AdapterDeviceID: 0x1616 AdapterDriverVersion: 20.19.15.4285 AdapterSubsysID: 062b1028 AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:51.0a2,e10srollout%40mozilla.org:1.3,firefox%40getpocket.com:1.0.5,flyweb%40mozilla.org:1.0.0,formautofill%40mozilla.org:1.0,webcompat%40mozilla.org:1.0 AddonsShouldHaveBlockedE10s: 0 AvailablePageFile: 25733529600 AvailablePhysicalMemory: 8686051328 AvailableVirtualMemory: 3916267520 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 51249152 BreakpadReserveSize: 67108864 BuildID: 20161002004009 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1475480709 DOMIPCEnabled: 1 E10SCohort: unsupportedChannel EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1475480313 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x1616, AdapterSubsysID: 062b1028, AdapterDriverVersion: 20.19.15.4285 FP(D00-L1000-W00001000-T0000) D2D1.1? DWrite? DWrite+ D2D1.1+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: aurora SafeMode: 0 SecondsSinceLastCrash: 65 StartupCrash: 0 StartupTime: 1475480706 SystemMemoryUsePercentage: 49 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20161002004009","version":"51.0a2","vendor":"Mozilla","platformVersion":"51.0a2","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16275,"virtualMaxMB":4096,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":2594,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},"os":{"name":"Windows_NT","version":"6.3","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"installYear":2015},"hdd":{"profile":{"model":"SAMSUNG SSD PM851 2.5 7mm 512GB","revision":"EXT07D0Q"},"binary":{"model":"SAMSUNG SSD PM851 2.5 7mm 512GB","revision":"EXT07D0Q"},"system":{"model":"SAMSUNG SSD PM851 2.5 7mm 512GB","revision":"EXT07D0Q"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Direct2D 1.1","adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"062b1028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32","driverVersion":"20.19.15.4285","driverDate":"9-11-2015","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sCohort":"unsupportedChannel","telemetryEnabled":true,"locale":"en-US","update":{"channel":"aurora","enabled":true,"autoDownload":true},"userPrefs":{"browser.newtabpage.enhanced":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{"creationDate":17077},"addons":{"activeAddons":{"e10srollout@mozilla.org":{"blocklisted":false,"description":"Staged rollout of Firefox multi-process feature.","name":"Multi-process staged rollout","userDisabled":false,"appDisabled":false,"version":"1.3","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17076,"updateDay":17076,"isSystem":true},"firefox@getpocket.com":{"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"version":"1.0.5","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17076,"updateDay":17076,"isSystem":true},"flyweb@mozilla.org":{"blocklisted":false,"description":"Discover nearby services in the browser","name":"FlyWeb","userDisabled":false,"appDisabled":false,"version":"1.0.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17076,"updateDay":17076,"isSystem":true},"formautofill@mozilla.org":{"blocklisted":false,"description":"Autofill forms with saved profiles","name":"Form Autofill","userDisabled":false,"appDisabled":false,"version":"1.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17076,"updateDay":17076,"isSystem":true},"webcompat@mozilla.org":{"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"version":"1.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17076,"updateDay":17076,"isSystem":true}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"51.0a2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17076,"updateDay":17076},"activePlugins":[{"name":"Adobe Acrobat","version":"15.17.20050.61080","description":"Adobe PDF Plug-In For Firefox and Netscape 15.17.20050","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16982},{"name":"VLC Web Plugin","version":"2.2.4.0","description":"VLC media player Web Plugin","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["audio/mp1","audio/mp2","audio/mp3","audio/mpeg","audio/mpg","audio/x-mp1","audio/x-mp2","audio/x-mp3","audio/x-mpeg","audio/x-mpg","video/mpeg","video/x-mpeg","video/mp2t","video/mpeg-system","video/x-mpeg-system","video/x-mpeg2","audio/aac","audio/x-aac","audio/mp4","audio/x-m4a","audio/m4a","video/mp4","application/mpeg4-iod","application/mpeg4-muxcodetable","application/x-extension-m4a","application/x-extension-mp4","video/x-m4v","video/mp4v-es","audio/x-pn-windows-acm","video/divx","video/msvideo","video/vnd.divx","video/x-avi","video/x-msvideo","application/ogg","video/ogg","audio/ogg","application/x-ogg","video/x-ogm+ogg","video/x-theora+ogg","video/x-theora","audio/x-vorbis+ogg","audio/x-vorbis","audio/x-speex","audio/ogg;codecs=opus","audio/opus","application/x-vlc-plugin","audio/x-ms-asf","audio/x-ms-asx","audio/x-ms-wax","video/x-ms-asf","video/x-ms-asf-plugin","video/x-ms-asx","video/x-ms-asf-plugin","video/x-ms-asf","application/x-mplayer2","video/x-ms-wm","video/x-ms-wmv","video/x-ms-wmx","video/x-ms-wvx","audio/x-ms-wma","application/x-google-vlc-plugin","audio/wav","audio/x-wav","audio/x-pn-wav","audio/x-pn-au","video/3gp","audio/3gpp","video/3gpp","audio/3gpp2","video/3gpp2","video/fli","video/flv","video/x-flc","video/x-fli","video/x-flv","application/x-matroska","video/x-matroska","audio/x-matroska","application/xspf+xml","audio/mpegurl","audio/x-mpegurl","audio/scpls","audio/x-scpls","text/google-video-pointer","text/x-google-video-pointer","video/vnd.mpegurl","application/vnd.apple.mpegurl","application/vnd.ms-asf","application/vnd.ms-wpl","application/sdp","audio/dv","video/dv","audio/x-aiff","audio/x-pn-aiff","video/x-anim","video/webm","audio/webm","application/ram","application/vnd.rn-realmedia-vbr","application/vnd.rn-realmedia","audio/vnd.rn-realaudio","audio/x-pn-realaudio-plugin","audio/x-pn-realaudio","audio/x-real-audio","audio/x-realaudio","video/vnd.rn-realvideo","audio/amr-wb","audio/amr","audio/amr-wb","audio/amr","application/x-flac","audio/x-flac","audio/flac","application/x-flash-video","application/x-shockwave-flash","audio/ac3","audio/eac3","audio/basic","audio/midi","audio/vnd.dts.hd","audio/vnd.dolby.heaac.1","audio/vnd.dolby.heaac.2","audio/vnd.dolby.mlp","audio/vnd.dts","audio/x-ape","audio/x-gsm","audio/x-musepack","audio/x-shorten","audio/x-tta","audio/x-wavpack","audio/x-it","audio/x-mod","audio/x-s3m","audio/x-xm","application/mxf","image/vnd.rn-realpix","misc/ultravox","video/x-nsv"],"updateDay":16953},{"name":"Google Update","version":"1.3.31.5","description":"Google Update","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd.google.update3webcontrol.3","application/x-vnd.google.oneclickctrl.9"],"updateDay":17011},{"name":"Microsoft Office 2016","version":"16.0.6925.1038","description":"The plugin allows you to have a better experience with Microsoft SharePoint","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-sharepoint","application/x-sharepoint-uc"],"updateDay":17048},{"name":"Silverlight Plug-In","version":"5.1.50428.0","description":"5.1.50428.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-silverlight","application/x-silverlight-2"],"updateDay":16918},{"name":"Microsoft Office 2016","version":"16.0.6925.1038","description":"The plugin allows you to have a better experience with Microsoft Lync","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/vnd.microsoft.communicator.ocsmeeting"],"updateDay":17048},{"name":"Java(TM) Platform SE 8 U101","version":"11.101.2.13","description":"Next Generation Java Plug-in 11.101.2 for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet","application/x-java-bean","application/x-java-vm","application/x-java-applet;version=1.1.1","appl

Asked by siddharth28m 3 years ago

Last reply by John99 3 years ago

  • Archived

"recently closed tabs" and "recently closed windows" are greyed out under history. How do I correct?

Under the history column the "recently closed tabs" and "recently closed windows" options are grayed out. How can I restore their functionality?? Thank you … (read more)

Under the history column the "recently closed tabs" and "recently closed windows" options are grayed out. How can I restore their functionality??

Thank you

Asked by timmyh13 3 years ago

Last reply by John99 3 years ago

  • Archived

How do I prevent important notifications from going into spam file

My important notifications from the Clerk of Court or Judge are going into my spam file instead of regular e-mail. What do I do to correct this problem. Thanks. … (read more)

My important notifications from the Clerk of Court or Judge are going into my spam file instead of regular e-mail. What do I do to correct this problem. Thanks.

Asked by donjuhl 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

Recent FireFox version incompatable with ZoomText

Hi, FireFox is the only browser compatible with ZoomText (other browsers display blurred/pixelated fonts). A recent update of FireFox made it display blurred fonts in Zoo… (read more)

Hi, FireFox is the only browser compatible with ZoomText (other browsers display blurred/pixelated fonts). A recent update of FireFox made it display blurred fonts in ZoomText as in the other browsers. 1. "use hardware acceleration when available" was set to "false" 2. ZoomText version is: 10.11.6.5 (51092) 3. FireFox version : 49.01

I uninstalled FireFox and installed a previous version 48.02 and the problem was solved. Do you know what's the reason for this?

Thank you, Avishay

Asked by Avishay 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

How can I stop ALL auto run videos i.e. on facebook, fox news etc

Fox News website, Facebook postings etc often have videos running that were not requested by me. I find them annoying and want to stop all pop-up or embedded videos from … (read more)

Fox News website, Facebook postings etc often have videos running that were not requested by me. I find them annoying and want to stop all pop-up or embedded videos from auto running.

Asked by HighlandLad 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

how to reset your desktop image, using an online image(from google search)

i want to reset my desktop background but it just keeps loading and saying "saving picture". is there a better way to make my own desktop background without using the sug… (read more)

i want to reset my desktop background but it just keeps loading and saying "saving picture". is there a better way to make my own desktop background without using the suggested images?

Asked by ruby01278987390817 3 years ago

Last reply by Seburo 3 years ago

  • Archived

Deleted cookies and saved passwords but FF is still logging me in automatically

Yesterday I deleted ALL cookies and saved passwords, but for some reason FireFox is still able to automatically log me in to some of the web-sites. This is causing a prob… (read more)

Yesterday I deleted ALL cookies and saved passwords, but for some reason FireFox is still able to automatically log me in to some of the web-sites. This is causing a problem because some of those sites are internal for work and using the old password, meaning I can't get into them. Where are these stored and how can I delete or update them, please?

Asked by tigster 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

How do I delete the iDrive icon from the top right horizontal bar of icons adjacent to my name?

I want to delete all connections to iDrive from my Firefox browser homepage, but all attempts have failed. How do I accomplish this, i.e., totally delete all iDrive icons… (read more)

I want to delete all connections to iDrive from my Firefox browser homepage, but all attempts have failed. How do I accomplish this, i.e., totally delete all iDrive icons and other software from my browser? The iDrive tech support was useless. Uninstalling did the .dmg file not work.

Asked by drmitchmd 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

Firefox, almost crashing and/or crashing all the time

So basically I've been using Firefox for quite some time now, I have a load of bookmarks and I frequently have upwards of 50> tabs usually <100. I use an old OS - V… (read more)

So basically I've been using Firefox for quite some time now, I have a load of bookmarks and I frequently have upwards of 50> tabs usually <100. I use an old OS - Vista.

I have found Firefox to be stable until recently, as it is really unstable. I am almost crashing a lot of the time. What I mean by almost crashing, is that the browser stop registering my clicks and the page(s) I am viewing go cloudy and the browser goes in a 'not responding mode'. However, it rarely actually closes Firefox and crashes properly to desktop. But I usually have to wait a good 10-30 seconds for it to respond and return to normal. Sadly, this happens often and it is quite common for a 'not responding' problem to be followed by another immediately after.

I have sometimes lost old 'restore sessions', so I may have edited a few things in my directory - but I don't see why that would affect the stability of the browser in this way.

Again, the problem is not that Firefox crashes full on to desktop; it's that it goes into a 'Not Responding Mode' more than frequently.


Any help would be appreciated.


Many thanks,

Rich

Asked by Richard11 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

My tabs are gone when I reset firefox

Hi, I have a Macbook Pro (OS X). When using Firefox I got a message saying it was running slow and it recommended me to "Reset Firefox", but promised that all my tabs (I … (read more)

Hi,

I have a Macbook Pro (OS X). When using Firefox I got a message saying it was running slow and it recommended me to "Reset Firefox", but promised that all my tabs (I have a lot of tabs open with important things) was gonna be saved and transfered.

After I reset firefox it updated into version 48.0.2 . My tabs are now gone. I googeled and found a troubleshooting guide telling me to copy/paste the old "profile", that Firefox saved with my previous settings/tabs etc on my desktop into the new profile folder to recover my old things (i was hoping for my tabs).

Unfortunatly, my tabs doesnt show up after dong so, even though I have now recovered my history, bookmarks etc.

What can I do to recover all those important tabs i had?

Would really appreciat the help!

Thanks in advance,

Best, Julius

Asked by julius_g 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Why doesn't my enail come up with Firefox as it always does? Now it asks me to sign up with Google

I hit the Firefox logo at bottom of the screen. The usual choices appear on my computer. When I hit email (so that I can view my email) the logo for Google comes up an… (read more)

I hit the Firefox logo at bottom of the screen. The usual choices appear on my computer. When I hit email (so that I can view my email) the logo for Google comes up and asks me to sign up with Google

Asked by Cescarina 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

How to change my Tumbler Blog from Mobil to Desk Top

I can't find any directions to change from Mobile to Desk Top in Foxfire, however there is information in my help screen that describes how to in change in crome and Safa… (read more)

I can't find any directions to change from Mobile to Desk Top in Foxfire, however there is information in my help screen that describes how to in change in crome and Safari. I'm using Foxfire and do not want to change to Crome or Safari. I need to change to Desk Top.

Asked by jonholiday 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

How to restore a Mac firefox home page?

I foolishly downloaded a download to doc app. (I think an app) I do not remember agreeing to changing web browsers. (Never knew this could happen!!!) Now I can't open F… (read more)

I foolishly downloaded a download to doc app. (I think an app) I do not remember agreeing to changing web browsers. (Never knew this could happen!!!) Now I can't open Firefox. My top menu bar is still there and seems to work. Thankfully all my million bookmarks are still there. How can I restore my Mac OS X 10.8.5 Firefox homepage without losing the bookmarks, etc.???

Asked by judylaugh 3 years ago

Last reply by cor-el 3 years ago