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  • Archived

Why do I keep getting "Warning: Unresponsive Script" error message?

I have been getting that error message occasionally & quite often recently especially on Facebook today. There is only a handful of websites that I've been to that I… (read more)

I have been getting that error message occasionally & quite often recently especially on Facebook today. There is only a handful of websites that I've been to that I get that message. I have clicked "continue" button and the "stop script" button, but message keeps coming back & surfing becomes unresponsive to scrolling or clicking on anything with my mouse.

 Please see attached for a specific website I am getting this message from.

Asked by hgw53t 5 years ago

Last reply by lakeismylife1 5 years ago

  • Archived

Firefox 64-bit version for Windows - in 2016

I've been researching Firefox 64 bit. Apart from a recent provision of a link to the download there seems to be almost nothing less than two years old and the general con… (read more)

I've been researching Firefox 64 bit. Apart from a recent provision of a link to the download there seems to be almost nothing less than two years old and the general context suggests that Firefox 64 simply won't work with some/many of the sites I may want to use. There are no details that I can find to identify what sites are/may be beset with this problem.

As a specific question: Can I run two versions of Firefox, concurrently, one for 32 bit, the other for 64 bit? This would at least help to make more effective use of 64.

Asked by geofc2 5 years ago

Last reply by James 5 years ago

  • Archived

When will Firefox no longer support the Silverlight plugin?

I work for a company that currently has a product developed in Silverlight, and although we our doing our best to update our software to HTML5, and because many of our cu… (read more)

I work for a company that currently has a product developed in Silverlight, and although we our doing our best to update our software to HTML5, and because many of our customers prefer to use Firefox as their default browser, I would like to know when you plan on shutting off support for the Silverlight plugin.

I heard that it will be sometime this year, 2016, but do you know which month?

Your help is greatly appreciated!

Thank You.

Asked by gstuckey 5 years ago

Last reply by ideato 5 years ago

  • Archived

Firefox crashes

My Mozilla browser continues to crash at an alarming, almost once per minute rate, with near continual crashes since 24 March 2016. I've tried uninstalling, reinstalling,… (read more)

My Mozilla browser continues to crash at an alarming, almost once per minute rate, with near continual crashes since 24 March 2016. I've tried uninstalling, reinstalling, as well as refreshing the app through the website, to no avail. I'm currently operating Windows 10 on a Lenovo G710 that is under two years old. Any solutions??

Asked by bblackorb 5 years ago

Last reply by Moses 5 years ago

  • Archived

32 or 64 bit Java versions vs Firefox builds for Win 32/64 bit

I have tried numerous possible scenarios to get Firefox working. I also understand this is a big revenue earning area in online support and troubleshooting - so commerica… (read more)

I have tried numerous possible scenarios to get Firefox working. I also understand this is a big revenue earning area in online support and troubleshooting - so commerical interests of various companies are there here.

Could someone please help me to solve my misery.

Fact: I have Windows 7 OS running on 64 bit (which obviously, I cannot change)

Assume, I use Java only for browsing pages with signed applets-

What version should be my installed Java run time - 32 or 64 bit ? What version should be my installed firefox 46v build - 32 or 64 bit ?

Asked by hhan 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

How can I undo the latest update

Firefox was updated to v47. I absolutely hate it Is there any way to roll back or undo this update without having to uninstall it, and losing all my passwords, bookmarks,… (read more)

Firefox was updated to v47. I absolutely hate it Is there any way to roll back or undo this update without having to uninstall it, and losing all my passwords, bookmarks, history etc? If this is not possible is there any way of personalizing the current version. I hate the search bar in the tabs,and the tabs are see through, how do I change this? I am not tech savvy so plain english please Also please do not tell me that I should keep the current version (apps etc) I want it gone

Asked by Karen_L 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Trouble with Kaspersky plug ins and extensions

I use Kaspersky for my antivirus protection on a Windows Vista computer. I switched from IE and Google Chrome to Firefox thinking Firefox would support Windows Vista mor… (read more)

I use Kaspersky for my antivirus protection on a Windows Vista computer. I switched from IE and Google Chrome to Firefox thinking Firefox would support Windows Vista more safely. Firefox plug ins are activated for Content Blocker KAV, Online Banking KAV and Virtual Keyboard KAV. However Extensions says the following for Dangerous Websites Blocker, Safe Money and Virtual Keyboard for Kaspersky, "could not be verified for use in Firefox and has been disabled." I am an elderly female computer illiterate who is afraid to use Firefox if websites and online purchases are not protected. I emailed Kaspersky about this problem and was told to update to Kaspersky 2016 as the solution. Is this true? I don't even know how to update without getting an appt. with Geek Squad. Any ideas or solutions?

Asked by cmainwak5 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

I can't watch videos on twitter or instagram! Is this a Java problem? How do I fix this?

My OS is Vista Ultimate and I'm using Firefox 46.0.1 (I also use Seamonkey version 2.40 and have the same problems on there!). My Java and Flash plugins are up to date b… (read more)

My OS is Vista Ultimate and I'm using Firefox 46.0.1 (I also use Seamonkey version 2.40 and have the same problems on there!). My Java and Flash plugins are up to date but the videos still won't play! Is Vista too outdated for them to work or do I have to configure something differently?

Asked by PipiPupi 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

OpenH264 video codec provided by Cisco will be installed

The "OpenH264 video codec" provided by Cisco is not being installed on any of the PCs in our company. And we need to have them installed... I've tried to install manually… (read more)

The "OpenH264 video codec" provided by Cisco is not being installed on any of the PCs in our company. And we need to have them installed... I've tried to install manually without any sucess and also tried the other solution I saw online. None of them worked for me. How could I fix this issue?

Asked by alexxgrin 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox opens "Index of file:///C:/PROGRA~2/MOZILL~1/" on launch.

I had a malware infection recently, but I've cleared most of it out. The only remaining effect seems to be that, in addition to starting where I left off, launching Firef… (read more)

I had a malware infection recently, but I've cleared most of it out. The only remaining effect seems to be that, in addition to starting where I left off, launching Firefox opens an additional tab accessing "Index of file:///C:/PROGRA~2/MOZILL~1/". Every scanner I've used says the malware itself is gone, but this effect won't go away.

Asked by Jalathas 5 years ago

Last reply by cor-el 5 years ago

  • Archived

google - Our systems have detected unusual traffic from your computer network.

Whenever I browse to google usinfg Firefox I get a page saying "Our systems have detected unusual traffic from your computer network." If i use any other browser it is … (read more)

Whenever I browse to google usinfg Firefox I get a page saying "Our systems have detected unusual traffic from your computer network." If i use any other browser it is fine.

Asked by tonyMac59 5 years ago

Last reply by Phoxuponyou 5 years ago

  • Archived

what is Error code: SSL_ERROR_RX_RECORD_TOO_LONG

Seems like a whole other system runs in the background of my computer..... slow running etc. Oft times I see what appears to be 5 or 6 web-pages pop up just as I am rebo… (read more)

Seems like a whole other system runs in the background of my computer..... slow running etc. Oft times I see what appears to be 5 or 6 web-pages pop up just as I am rebooting. Typically I get error 'close-down' messages like 'Can't close Notepad.exe' and 'Can't close 'dllhost.exe' and 'Can't close ctfmon.exe', then get these full pages showing up. Last time I read the works 'Unity Services' on a page showing no graphics, and very small font. I looked for that page today, and after several tries, got a 'problem loading' and this message below. (unsure if it has anything to do with the other issues in my system) I am really not interested in that page, but I wonder if.... Thanks

Secure Connection Failed An error occurred during a connection to www.unityservices.net. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

Asked by Dax4u 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

very recent flash crashes, older pc with vista, no workarounds work

Hi, I have a vista computer, firefox up to date, flash up to date, but in the past week or so it started hanging and crashing with no ability to work. I have flash protec… (read more)

Hi, I have a vista computer, firefox up to date, flash up to date, but in the past week or so it started hanging and crashing with no ability to work. I have flash protection mode unchecked (not happy about that), have no access to hardware acceleration (unless there's a work around to get to it, since you need flash to work to get there), nothing has been changed on my machine since it started crashing. I do have Norton Security, and I suppose something might have automatically updated on my machine. However I suspect either Flash or Firefox updated recently, thus creating the problem. Is there any solution to this, knowing I have vista with I guess some limitations related to that? Remember, this only started happening like a week or so ago. Thanks so much for any info!!!

Asked by cyberpainter 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Why can I not NOW log in to Facebook, when I was able an hour ago?

Not only was I able to use Facebook an hour ago, but cannot now, I also saw this: Find us online Facebook Twitter Forums & e-mail lists IRC channels . … (read more)

Not only was I able to use Facebook an hour ago, but cannot now, I also saw this: Find us online

   Facebook
   Twitter
   Forums & e-mail lists
   IRC channels

. Why in the world is Facebook listed as a place to find Mozilla, yet I get told I can't access Facebook (even though I did an hour agoO. What the Hell is going on here?

Asked by Bill 5 years ago

Last reply by cor-el 5 years ago