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  • Archived

Tabs Randomly Close When I Click on a Nearby Tab. Why?

I have never experienced this problem before. Prior to Firefox 43.0.0 I was experiencing a problem with "tab behavior". When I clicked on "Duplicate Tab" on the Context M… (read more)

I have never experienced this problem before.

Prior to Firefox 43.0.0 I was experiencing a problem with "tab behavior". When I clicked on "Duplicate Tab" on the Context Menu, the duplicate tab would open in a new page in the same window. Eventually I updated Firefox to its current edition and updated ALL the plug-ins which Firefox indicated needed updating. Still experiencing the problem, I started disabling extensions which were not present prior to this tab issue. It seemed to stop. Briefly

However

This new problem started. Now when I click on an open tab, a random tab will close usually the adjacent tab but not always and this does not always happen. It must be a setting in one of my other extensions but which one and I like the ones I have.

Any help would be appreciated. Let me know what information you need and where to get it.

Thanks, SpecterFan110557

Initial Summary: Clicking on "Duplicate Tab" on the Context Menu would cause the duplicate to open in a new page now clicking on an open tab will randomly close a different tab.

Asked by SpecterFan110557 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Gmail doesn't work with Firefox

Hello, I have a problem with Gmail and Firefox. I can't load my gmail mailbox in the normal view (in HTML it's possible). I use a Microsoft Surface Pro 3 with Firefox 43.… (read more)

Hello, I have a problem with Gmail and Firefox. I can't load my gmail mailbox in the normal view (in HTML it's possible). I use a Microsoft Surface Pro 3 with Firefox 43.0.3. A new installation of Firefox doesn't work and I don't use any plugins.

This problem doesn't exist on internet explorer, chrome,...

Asked by Roman90 4 years ago

Last reply by fabster64 4 years ago

  • Archived

Bookmarks move around on the Bookmarks Bar on their own.

This is the second time I have had this issue, the first time I had it was several months ago, but it stopped after I did a re-installation of Windows 10 (for other reaso… (read more)

This is the second time I have had this issue, the first time I had it was several months ago, but it stopped after I did a re-installation of Windows 10 (for other reasons, my upgrade was imperfect). So this is not the first time I've seen this issue, but it is the first time I have seen it since having a perfectly working installation of Windows 10.

I have many icons on my bookmarks bar. I also use separators to group the icons, and having them organized is helpful since I remove the text/title from them and just show the icon (this way I can have many bookmarks on my bar). The problem is that these icons and separators changes places. I began with them in a certain order, and after adding a new bookmark the other day, they are out of order completely. I recognized this issue from the first time it happened, and pessimistically put them back in order. After a random length of time (even leaving the computer idle with the browser running) they always jumble themselves again on their own. I should also note they always go back to the same places (every time the disorganize themselves, they disorganize in the same spots in the same way).

I want to resolve this and have my bookmarks stay where I put them.

Thanks

Asked by ShasOBorkan 4 years ago

Last reply by cor-el 4 years ago

  • Archived

How do I get html5 to work with Firefox?

Always when I try to watch any video in HD on Firefox, the image of the said video starts to "choke" - i.e. it stops and starts to load the video to soon after play it ag… (read more)

Always when I try to watch any video in HD on Firefox, the image of the said video starts to "choke" - i.e. it stops and starts to load the video to soon after play it again; so it stops again, re-starts to load the video, play it, etc. This problem has been happening for months! But until now, no one - not the guys at Google or even you at Mozilla - has been able to fix this stupid problem! now I ask, gentlemen: is there any way to fix this problem once and for all?

My PC is a Intel Core i3-2120 with 8GB of memory, HD with 500GB and Windows 10.

Asked by Septimus_Oraka 4 years ago

Last reply by cor-el 4 years ago

  • Archived

How do I save the login and password for a site that I deleted?

I am not getting a PROMPT TO SAVE a login for a site that I had saved but deleted some time ago I even created a NEW account at the site but received NO PROMPT TO SAVE Th… (read more)

I am not getting a PROMPT TO SAVE a login for a site that I had saved but deleted some time ago

I even created a NEW account at the site but received NO PROMPT TO SAVE

The website is: https://steelranch.residentportal.com/resident_portal/?module=authentication

.

Asked by Al4psu 4 years ago

Last reply by cor-el 4 years ago

  • Archived

My Synced Items are gone, where did they go?

I upgraded to windows 10. I removed everything then deleted the hard drive, then installed Windows 10. After it got it's updates I installed Firefox signed in to my accou… (read more)

I upgraded to windows 10. I removed everything then deleted the hard drive, then installed Windows 10. After it got it's updates I installed Firefox signed in to my account and nothing happened it didn't download my 1000's of book marks or, plug-ins, extensions or, themes. I thought, maybe I signed in to the wrong account (I have two) so I signed out of the first one, then signed in with the second one, and still nothing. So, I signed out of the second one and, signed back in to the first, the one I know I was using for syncing, and still nothing.

So, what happened to my synced items, how can I get them back?

Thanks

Asked by Bobcat 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Sync won´t move over my bookmarks (old computer won´t start)

So I´ve read a few threads about this, but they all seem to suggest that my old account was not as up-to-date as my new one. The problem is that I´m working on a new comp… (read more)

So I´ve read a few threads about this, but they all seem to suggest that my old account was not as up-to-date as my new one. The problem is that I´m working on a new computer because my old motherboard crashed. So I can´t even open the old one to update my old bookmarks.

I´m going to have my files taken off the old computer, but that won´t happen any time soon and I´m really missing some of my bookmarks. Any secrets or does sync just not work as well as Chrome´s version?

Thanks Greg

Asked by pkasco 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Trying to attach a file to gmail and Firefox is non-responsive and I have to shut down Firefox.

When I am creating an email, using Gmail, and want to attach a file to the email, Firefox stops and gives me the (Not Responding) message. I have reset Firefox and nothin… (read more)

When I am creating an email, using Gmail, and want to attach a file to the email, Firefox stops and gives me the (Not Responding) message. I have reset Firefox and nothing seems to work. I can go into IE and open my Gmail account and I have no problems. If this is not resolved, I will be switching to IE, even though I like Firefox. What is the issue and what do I need to do to resolve this issue????

Asked by mlesliesr 4 years ago

Last reply by B9 4 years ago

  • Archived

Why can't I get Kaspersky to update because Firefox is blocking it

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals bec… (read more)

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals because I no longer use the email address I used when I started with Kaspersky 7 years ago. I see MANY OTHERS HAVE HAD THIS PROBLEM, BUT YOU DO NOT REVEAL THE SOLUTION. FIX THIS. mY COMPUTER IS IN REPAIR BECAUSE OF THIS CONFUSION.

i AM CONTACTING YOU FROM A PUBLIC LIBRARY

Asked by McKibbonAA 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox crashes

iam using windows 7 and firefox 40.0. my browser is frequently crashing Report ID Date Submitted 58c1c6a4-ce7d-4… (read more)

iam using windows 7 and firefox 40.0. my browser is frequently crashing

Report ID Date Submitted 58c1c6a4-ce7d-453a-ba3d-27cb40cfa570 11/28/2016 7:10 PM 687fe30e-121e-4e39-a4f1-e0b52c1f203f 11/28/2016 6:59 PM c79bb239-b777-41bf-aef8-77206ca21fec 11/28/2016 6:59 PM 33e94d93-1358-4b52-9e56-dd67da972309 11/28/2016 6:59 PM bp-68daceb6-4f99-4fe7-9304-24a862161128 11/28/2016 6:46 PM bp-0643f26d-b117-4e94-b40a-ade482161128 11/28/2016 6:45 PM bp-c96c8e76-a95c-42e7-b947-f43862161128 11/28/2016 6:43 PM bp-5ad14d38-c349-4141-aab3-0af552161128 11/28/2016 6:43 PM bp-effaf560-4bfe-4d58-a2cd-48a252161128 11/28/2016 6:38 PM 5b0dcb76-5887-4427-b51e-74a0f0eff55d 11/28/2016 6:29 PM aa685d88-7923-4cfe-b86d-c4fa15339bc7 11/27/2016 10:04 PM 200e4ab4-76d5-46a9-9841-19afc3195dad 11/27/2016 5:40 PM 39f4296f-5234-41fc-b252-9752ef1f13f1 11/27/2016 5:33 PM 6e17a606-c0bf-4720-a2e4-9654a5057c72 9/25/2013 11:17 PM 1e1f938d-a859-4d29-80ee-7f7aa77b6db5 9/25/2013 11:14 PM

help me please

Asked by KARTHIK2928 3 years ago

Last reply by John99 3 years ago

  • Archived

Trouble updating Firefox on an older Mac

Trying to get my mom's Mac back online. The Safari browser on her OSX 10.7 machine would not work with Google Mail last year after they made some upgrades. We installed… (read more)

Trying to get my mom's Mac back online. The Safari browser on her OSX 10.7 machine would not work with Google Mail last year after they made some upgrades. We installed Firefox and she could get her mail. It has been offline for several months due to unrelated issues. Today it accessed Gmail. I then downloaded Avast free edition for Mac. After that Firefox gives an invalid certificate error on every page - Google.com, even Mozilla.com. I have closed Avast but the problem seems to be in Mozilla. I thought it might need updating so I attempted to download the update. Still giving this error. I disabled the Avast add-on to Firefox. Still does it. The current version is 43.0.3 now, after restarting it. It was updated from ver 39.0.

At wit's end. Is this thing just too old?

Asked by toxcrusadr 4 years ago

Last reply by cor-el 4 years ago

  • Archived

I Mouseover my Firefox Taskbar icon to preview (8 tab previews) of each window. Now I only have 4 vs previously having 8. Pls help.

Usually when I Mouse-over my Firefox Taskbar icon. I can preview (EACH WINDOW opened) w/ ("Tab Previews") to know what each windows contents are quickly!! I had a total … (read more)

Usually when I Mouse-over my Firefox Taskbar icon. I can preview (EACH WINDOW opened) w/ ("Tab Previews") to know what each windows contents are quickly!! I had a total of 8 ("Tab Previews") available previously to use and if I went above 8 it would start to stack at 9. This ("Tab Previews") Feature really helps to know which window is which and it saves time! I always wished I was able to have more then just 8 windows open. Yes anyone is able to open more then 8 Windows but.... If I go above 8, it (Stacks them all) vs (tab Previews). Then I have no idea where or what each windows contents are! <sad face> . Today I was updated to (Firefox 43.0.3). Now i only have (4) (tab Previews) available or it stacks at window 5, and they are Twice the size? Why? I love Firefox and do NOT want to use any other browser, but I might have no choice if I do not get this fixed.

Pls help... Would someone anyone be so kind as to assist me with this problem? On how to correct the amount of (Tab Previews) I have. 4 is of no use to me. I need 8 or more. I need someone to inform me on how to make the amount of (Tab Previews) higher? . Ps...Coincidentally same day... A technician added a NEW USER for me and deleted my old User account on Windows 8.1 on the same day. Perhaps some setting may have been changed? I have this setting to save me time.


In Taskbar Properties: Mine is set to: (Always Combine Hide labels) I saw someone else wanted the opposite of me and wanted (Never combine) to have them all listed on their Taskbar Properties. I wish to be able to mouse over the Firefox icon on my Taskbar to view ALL (tiny image/tab previews) of each open window to be able to discern which is which quickly. Now I only have 4 LARGE vs previously having 8. Pls help. Image is included of how HUGE these are and if i go over 4 it stacks at amount of 5... Thanks.

Asked by Flick 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Cannot restore "Old Firefox Data"... How do I get my boomarks back???

Husband was on my laptop when a window popped up saying that it was updating Firefox to make it faster. Everything shut down and when he opened Firefox back up, all of my… (read more)

Husband was on my laptop when a window popped up saying that it was updating Firefox to make it faster. Everything shut down and when he opened Firefox back up, all of my profile info was gone. Bookmarks, settings, history, etc... I NEED MY BOOKMARKS BACK!!! I have reviewed all of the threads on this topic and nothing has worked so far. There are no saved restore points under the bookmarks toolbar. There IS a new folder on my desktop titled "Old Firefox Data" but I cannot figure out how to restore the information in it to my current Firefox profile. One thread says to refresh the profile under Menu>Help>Troubleshooting Information and that all of the old info will be automatically imported. It was not. Another thread said to create a new profile and manually import the data by copy/pasting. It said that the folder titled "places.sqlite" contains the bookmark data so I need to copy that and paste it into the folder opened through menu>Help>Troubleshooting Information>Show Folder. That didn't work either. I don't know what else to do!!! PLEASE HELP!!! I'm running on Windows 7.

Asked by Ophilia535 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Unblock popups from local file (file:///d:/*). Couldn't add local url to exceptions, and couldn't add "<files>" either.

Hi there, Got a local file on my hard drive, with some JS that is trying to open a link in a new tab. By default, this is blocked by FireFox as a forbidden popup window. … (read more)

Hi there, Got a local file on my hard drive, with some JS that is trying to open a link in a new tab. By default, this is blocked by FireFox as a forbidden popup window. Trying to add as an exception from the yellow "popup blocked" bar does not help. In previous versions of FireFox, I entered the options|Content|Exceptions and added "<files>" to the exceptions list. In my current version (43.0.3), when I do that, it is replaced by "http://<files>" and doesn't work either. Help will be much appreciated! Thanks, jo.

Asked by jodont 4 years ago

Last reply by frugal 4 years ago

  • Archived

I have been using Firefox for 2 years on my Mac, then about 2 weeks ago, it became VERY slow and didn't display properly. Please help.

I have been using Firefox on my Mac ever since I purchased it, which was 2 years ago. Then, all of a sudden, about 2 weeks ago, it became VERY slow and didn't display pr… (read more)

I have been using Firefox on my Mac ever since I purchased it, which was 2 years ago. Then, all of a sudden, about 2 weeks ago, it became VERY slow and didn't display properly (i.e. can't see the minimize and exit buttons). I don't know what happened, because I just opened it up one day and it stopped working on me. I uninstalled it and reinstalled it many times, hoping it would help, but the same problem still exists. Please help me fix this. I hate using Safari.

Asked by brittkashat95 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How do I get Firefox to open?

I can't get my Firefox to open at all. I have to go through google chrome to get to the internet and it is not compatible with the program I have to use. Help! I have e… (read more)

I can't get my Firefox to open at all. I have to go through google chrome to get to the internet and it is not compatible with the program I have to use. Help! I have even tried to uninstall it to reinstall. It says I have to close Firefox before I uninstall. I can't get to it to shut it down. I am at a catch 22. Please help.

Asked by Cheriakd2987 4 years ago

Last reply by Scribe 4 years ago

  • Archived

Cannot find Show the tabs from last time

Hi, I use Firefox for a long time and really like it with all the addons etc., but every single time I install it I have to tediously search for how to make it remember … (read more)

Hi,

I use Firefox for a long time and really like it with all the addons etc., but every single time I install it I have to tediously search for how to make it remember tabs from last time. First of all, I always have to google, where I find it, because somehow it is not intuitive for me, where it is placed, secondly sometimes it does not even work as it is supposed to.

This time I cannot find the feature at all.

Best Regards Andrea

Asked by atothova 4 years ago

Last reply by cor-el 4 years ago