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Firefox crashes

Crash ID: bp-575767fe-cd41-4770-a945-cd3b52151230 December 2015 ..Since the latest Windows update and Firefox Update I can no longer access Firefox. As soon as I open Fi… (read more)

Crash ID: bp-575767fe-cd41-4770-a945-cd3b52151230

December 2015 ..Since the latest Windows update and Firefox Update I can no longer access Firefox. As soon as I open Firefox it crashes and the pop up window says submit crash report...which I have done. My operating system is Windows Vista. I have 7 other computers in my house running Windows 7, 8 and 10 and none of the other computers are experiencing any issues with Firefox. I have gone through ALL the steps recommended by Mozilla, uninstall, reinstall, safe mode, without plugins, check internet connection etc...nothing has helped. On the reinstall Firefox would open and stay open but would not connect to any websites. I then would get the message cannot locate XPCom. I did some research online and read that XPcom is not used in Firefox any longer so that was odd. So in the end I did a system restore back to the end of November 2015 when all was working well. But now I am back to Firefox crashing every time I open it. Help Please. I am a "only ever want to use Firefox as my web browser person". I have used Firefox since the beginning of time and it has NEVER failed me. I cannot bear to be forced to use Goggle Chrome instead of Firefox. :( Thank you for all you do to provide an amazing product! :)

Asked by slgearey 4 years ago

Answered by philipp 4 years ago

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How do I save the login and password for a site that I deleted?

I am not getting a PROMPT TO SAVE a login for a site that I had saved but deleted some time ago I even created a NEW account at the site but received NO PROMPT TO SAVE Th… (read more)

I am not getting a PROMPT TO SAVE a login for a site that I had saved but deleted some time ago

I even created a NEW account at the site but received NO PROMPT TO SAVE

The website is: https://steelranch.residentportal.com/resident_portal/?module=authentication

.

Asked by Al4psu 4 years ago

Last reply by cor-el 4 years ago

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Firefox crashes in Safe Mode upon starting

Version: 43.0.3 After reinstalling and complete restore Firefox crashes right after starting, even in Safe Mode. Crash information attached. Any hints on debugging furthe… (read more)

Version: 43.0.3 After reinstalling and complete restore Firefox crashes right after starting, even in Safe Mode. Crash information attached. Any hints on debugging further are appreciated :-)

Asked by Upietz 4 years ago

Answered by philipp 4 years ago

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YouTube videos in Google+ posts won't play in full screen

When I click on the full screen icon of a YouTube video in a Google+ post, the browser goes full screen but it doesn't display the video. Instead, it shows Google+ posts … (read more)

When I click on the full screen icon of a YouTube video in a Google+ post, the browser goes full screen but it doesn't display the video. Instead, it shows Google+ posts in 3 columns (on my 27" iMac running Firefox 43.0.3 on OS X 10.11.2). Also, the red, yellow and green dots in the top left corner of the browser are not accessible and the ESC key doesn't exit the full screen view. The only way I found to exit the full screen view is to quit Firefox and re-start it!

Asked by Olivier de Broqueville 4 years ago

Last reply by Olivier de Broqueville 4 years ago

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Firefox crashes

When I am on a website (for example bridgebaseonline.com), the screen hangs. I recieve a message that the adobe flash plug in has crashed. Reload the page to try again.… (read more)

When I am on a website (for example bridgebaseonline.com), the screen hangs. I recieve a message that the adobe flash plug in has crashed. Reload the page to try again. Sometimes when I am on the Washington Post website, I get no message, but the screen hangs. When I go to task manager on the processes tab, I end the flashplayer, and the screen then will unfreeze and I can continue to read the online newspaper.

Asked by JeanneH 4 years ago

Last reply by JeanneH 4 years ago

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My Synced Items are gone, where did they go?

I upgraded to windows 10. I removed everything then deleted the hard drive, then installed Windows 10. After it got it's updates I installed Firefox signed in to my accou… (read more)

I upgraded to windows 10. I removed everything then deleted the hard drive, then installed Windows 10. After it got it's updates I installed Firefox signed in to my account and nothing happened it didn't download my 1000's of book marks or, plug-ins, extensions or, themes. I thought, maybe I signed in to the wrong account (I have two) so I signed out of the first one, then signed in with the second one, and still nothing. So, I signed out of the second one and, signed back in to the first, the one I know I was using for syncing, and still nothing.

So, what happened to my synced items, how can I get them back?

Thanks

Asked by Bobcat 4 years ago

Last reply by the-edmeister 4 years ago

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Sync won´t move over my bookmarks (old computer won´t start)

So I´ve read a few threads about this, but they all seem to suggest that my old account was not as up-to-date as my new one. The problem is that I´m working on a new comp… (read more)

So I´ve read a few threads about this, but they all seem to suggest that my old account was not as up-to-date as my new one. The problem is that I´m working on a new computer because my old motherboard crashed. So I can´t even open the old one to update my old bookmarks.

I´m going to have my files taken off the old computer, but that won´t happen any time soon and I´m really missing some of my bookmarks. Any secrets or does sync just not work as well as Chrome´s version?

Thanks Greg

Asked by pkasco 4 years ago

Last reply by the-edmeister 4 years ago

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Trying to attach a file to gmail and Firefox is non-responsive and I have to shut down Firefox.

When I am creating an email, using Gmail, and want to attach a file to the email, Firefox stops and gives me the (Not Responding) message. I have reset Firefox and nothin… (read more)

When I am creating an email, using Gmail, and want to attach a file to the email, Firefox stops and gives me the (Not Responding) message. I have reset Firefox and nothing seems to work. I can go into IE and open my Gmail account and I have no problems. If this is not resolved, I will be switching to IE, even though I like Firefox. What is the issue and what do I need to do to resolve this issue????

Asked by mlesliesr 4 years ago

Last reply by B9 4 years ago

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Why can't I get Kaspersky to update because Firefox is blocking it

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals bec… (read more)

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals because I no longer use the email address I used when I started with Kaspersky 7 years ago. I see MANY OTHERS HAVE HAD THIS PROBLEM, BUT YOU DO NOT REVEAL THE SOLUTION. FIX THIS. mY COMPUTER IS IN REPAIR BECAUSE OF THIS CONFUSION.

i AM CONTACTING YOU FROM A PUBLIC LIBRARY

Asked by McKibbonAA 4 years ago

Last reply by cor-el 4 years ago

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Can't open new tab

Firefox 43.0.3 doesn't open a new tab when I click '+' or do Ctrl+T. I've tried restarting computer, Safe Mode, refresh, reinstall, malware checks, plugin disabling, exte… (read more)

Firefox 43.0.3 doesn't open a new tab when I click '+' or do Ctrl+T. I've tried restarting computer, Safe Mode, refresh, reinstall, malware checks, plugin disabling, extensions disabling, theme disabling, deleting prefs file - nothing works. Please help!

Asked by uzuamki.rukia 4 years ago

Answered by cor-el 4 years ago

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Can download firefox to W10, creates shortcut, but does not work.

Brand new machine. Thought I would download Firefox, sync all my old bookmarks, and be off & running. Uh, no. It does create a shortcut on the desktop, but trying to… (read more)

Brand new machine. Thought I would download Firefox, sync all my old bookmarks, and be off & running.

Uh, no. It does create a shortcut on the desktop, but trying to use it just results in endless "working". Looks like it is Edge or nothing.

Asked by Aiiyiiyiii 4 years ago

Last reply by Aiiyiiyiii 4 years ago

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Firefox crashes

iam using windows 7 and firefox 40.0. my browser is frequently crashing Report ID Date Submitted 58c1c6a4-ce7d-4… (read more)

iam using windows 7 and firefox 40.0. my browser is frequently crashing

Report ID Date Submitted 58c1c6a4-ce7d-453a-ba3d-27cb40cfa570 11/28/2016 7:10 PM 687fe30e-121e-4e39-a4f1-e0b52c1f203f 11/28/2016 6:59 PM c79bb239-b777-41bf-aef8-77206ca21fec 11/28/2016 6:59 PM 33e94d93-1358-4b52-9e56-dd67da972309 11/28/2016 6:59 PM bp-68daceb6-4f99-4fe7-9304-24a862161128 11/28/2016 6:46 PM bp-0643f26d-b117-4e94-b40a-ade482161128 11/28/2016 6:45 PM bp-c96c8e76-a95c-42e7-b947-f43862161128 11/28/2016 6:43 PM bp-5ad14d38-c349-4141-aab3-0af552161128 11/28/2016 6:43 PM bp-effaf560-4bfe-4d58-a2cd-48a252161128 11/28/2016 6:38 PM 5b0dcb76-5887-4427-b51e-74a0f0eff55d 11/28/2016 6:29 PM aa685d88-7923-4cfe-b86d-c4fa15339bc7 11/27/2016 10:04 PM 200e4ab4-76d5-46a9-9841-19afc3195dad 11/27/2016 5:40 PM 39f4296f-5234-41fc-b252-9752ef1f13f1 11/27/2016 5:33 PM 6e17a606-c0bf-4720-a2e4-9654a5057c72 9/25/2013 11:17 PM 1e1f938d-a859-4d29-80ee-7f7aa77b6db5 9/25/2013 11:14 PM

help me please

Asked by KARTHIK2928 3 years ago

Last reply by John99 3 years ago

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Firefox 43.0.3 64-bit on Windows 7 crashes consistently on this URL

http://www.dailykos.com/stories/2016/1/6/1465753/-Woozle-Wednesdai After receiving reports from other users of that site that they were having problems with that URL, I t… (read more)

http://www.dailykos.com/stories/2016/1/6/1465753/-Woozle-Wednesdai

After receiving reports from other users of that site that they were having problems with that URL, I tried to view it with a fresh install of Firefox 43.0.3 64-bit. My operating system is Windows 7 SP1 64-bit. The first time I tried to load that page, it hung with the message "Transferring data from imagizer.imageshack.us" in the status bar. Firefox was unresponsive (couldn't change tabs, Windows greyed out its window), and after killing it and starting again it hung again loading the same URL, this time with "Waiting for s3.amazonaws.com" in the status bar. Again, Firefox was unresponsive and had to be killed.

The second time I had the console open, looking at the network tab, in the hope I could tell if some page requisite was causing the problem, but no such luck. Any suggestions on how I could tell if something on the page is the problem? Any known issues that could cause this?

Asked by daiconrad 4 years ago

Last reply by daiconrad 4 years ago

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Trouble updating Firefox on an older Mac

Trying to get my mom's Mac back online. The Safari browser on her OSX 10.7 machine would not work with Google Mail last year after they made some upgrades. We installed… (read more)

Trying to get my mom's Mac back online. The Safari browser on her OSX 10.7 machine would not work with Google Mail last year after they made some upgrades. We installed Firefox and she could get her mail. It has been offline for several months due to unrelated issues. Today it accessed Gmail. I then downloaded Avast free edition for Mac. After that Firefox gives an invalid certificate error on every page - Google.com, even Mozilla.com. I have closed Avast but the problem seems to be in Mozilla. I thought it might need updating so I attempted to download the update. Still giving this error. I disabled the Avast add-on to Firefox. Still does it. The current version is 43.0.3 now, after restarting it. It was updated from ver 39.0.

At wit's end. Is this thing just too old?

Asked by toxcrusadr 4 years ago

Last reply by cor-el 4 years ago

  • Archived

I Mouseover my Firefox Taskbar icon to preview (8 tab previews) of each window. Now I only have 4 vs previously having 8. Pls help.

Usually when I Mouse-over my Firefox Taskbar icon. I can preview (EACH WINDOW opened) w/ ("Tab Previews") to know what each windows contents are quickly!! I had a total … (read more)

Usually when I Mouse-over my Firefox Taskbar icon. I can preview (EACH WINDOW opened) w/ ("Tab Previews") to know what each windows contents are quickly!! I had a total of 8 ("Tab Previews") available previously to use and if I went above 8 it would start to stack at 9. This ("Tab Previews") Feature really helps to know which window is which and it saves time! I always wished I was able to have more then just 8 windows open. Yes anyone is able to open more then 8 Windows but.... If I go above 8, it (Stacks them all) vs (tab Previews). Then I have no idea where or what each windows contents are! <sad face> . Today I was updated to (Firefox 43.0.3). Now i only have (4) (tab Previews) available or it stacks at window 5, and they are Twice the size? Why? I love Firefox and do NOT want to use any other browser, but I might have no choice if I do not get this fixed.

Pls help... Would someone anyone be so kind as to assist me with this problem? On how to correct the amount of (Tab Previews) I have. 4 is of no use to me. I need 8 or more. I need someone to inform me on how to make the amount of (Tab Previews) higher? . Ps...Coincidentally same day... A technician added a NEW USER for me and deleted my old User account on Windows 8.1 on the same day. Perhaps some setting may have been changed? I have this setting to save me time.


In Taskbar Properties: Mine is set to: (Always Combine Hide labels) I saw someone else wanted the opposite of me and wanted (Never combine) to have them all listed on their Taskbar Properties. I wish to be able to mouse over the Firefox icon on my Taskbar to view ALL (tiny image/tab previews) of each open window to be able to discern which is which quickly. Now I only have 4 LARGE vs previously having 8. Pls help. Image is included of how HUGE these are and if i go over 4 it stacks at amount of 5... Thanks.

Asked by Flick 4 years ago

Last reply by jscher2000 4 years ago

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web of trust is not "loading" its its ratings

Yesterday WOT was functional, and now suddenly it is not loading ratings. The prompt states "retrying shortly", however nothing ever comes up. Suddenly the WOT started l… (read more)

Yesterday WOT was functional, and now suddenly it is not loading ratings. The prompt states "retrying shortly", however nothing ever comes up.

Suddenly the WOT started loading its ratings. I do not know how to delete this question, however it is now solved. Apologies for being unable to delete the question.

Asked by Boudica 4 years ago

Answered by Boudica 4 years ago

  • Archived

some emails in yahoo won't print senders info with message, they print separately

I have a Notebook PC with Win 8.1 and my problem is this; when i receive emails from Yahoo, the senders information and the message received won't "print" together on the… (read more)

I have a Notebook PC with Win 8.1 and my problem is this; when i receive emails from Yahoo, the senders information and the message received won't "print" together on the first sheet of paper printed, instead it prints the senders information on one sheet of paper and then the message on other sheets followed. It should be printing the senders information with the first part of the message on the first sheet of paper then the remaining on the other sheets. this appears to only happen on larger email messages.

When i print from Internet Explorer v11 it prints great, no problems... i have tried doing the following in FireFox: Printer Reset, page settings, Font change, font size change, printer settings, FireFox Refresh and Uninstall and reinstall FireFox

Asked by elliot4290 4 years ago

Last reply by elliot4290 4 years ago