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trusteer rapport icon lost in firefox 41

Firefox automatically upgraded itself to version 41 and now the Trusteer Rapport Endpoint Protection icon is no longer shown to the right of the address bar. It is still… (read more)

Firefox automatically upgraded itself to version 41 and now the Trusteer Rapport Endpoint Protection icon is no longer shown to the right of the address bar. It is still there and working in Internet Explorer. The same situation is happening on 2 PCs, both Windows 7 64 bit.

Surely Trusteer Rapport is a widely used feature - one would have thought a new release of Firefox would have been tested to work with it.

Asked by nickacopp 4 years ago

Answered by cor-el 4 years ago

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How did I just lost my History and Bookmarks without me doing it?

It was another day having my Browser up and then as I clicked on the Bookmarks (All Gone) also my History (All Gone) I didn't do anything. I tried to look for my Profile … (read more)

It was another day having my Browser up and then as I clicked on the Bookmarks (All Gone) also my History (All Gone) I didn't do anything. I tried to look for my Profile and backup. Not there either. What in the ? Happened to it?

Asked by MGPfls 4 years ago

Last reply by MGPfls 4 years ago

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Why is Firefox showing these random characters in place for images?

I have removed all add ins and extensions. Cleared browser cache and cookies and did the 'refresh' button on firefox.com http://imgur.com/a/U7p5C … (read more)

I have removed all add ins and extensions. Cleared browser cache and cookies and did the 'refresh' button on firefox.com

http://imgur.com/a/U7p5C

Asked by Windmarble 4 years ago

Last reply by Windmarble 4 years ago

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How do I remove the seperation lines in the "Show your bookmarks" drop down menu?

Hello, In the userChrome.css file what text do I have to add to remove the seperation lines shown in the following picture? [img]https://s25.postimg.org/gf8uzkrof/Firefox… (read more)

Hello,

In the userChrome.css file what text do I have to add to remove the seperation lines shown in the following picture?

[img]https://s25.postimg.org/gf8uzkrof/Firefox.jpg/img


Thank you.

Asked by Avengement 2 years ago

Answered by jscher2000 2 years ago

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I want to delete a single entry in a autofill form, highlighting item and pressing delete key doesn't work. Turned off autofill but entry is still suggested.

The instructions to select the entry (I'm in a Google website search form) and press delete key doesn't work. I followed directions to turn off autofill in forms and it … (read more)

The instructions to select the entry (I'm in a Google website search form) and press delete key doesn't work. I followed directions to turn off autofill in forms and it didn't work.

I want to delete some of my prior search terms from the list that Firefox autofills as it is trying to be so helpful. Please!

Asked by Katie2 4 years ago

Last reply by Katie2 4 years ago

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cant load www.ssa.gov in any browser but can at school

I have tried on windows 10....8....7 in different browsers and cannot load or if it does load it takes over a half hour then I cant get into the sign in page. At school I… (read more)

I have tried on windows 10....8....7 in different browsers and cannot load or if it does load it takes over a half hour then I cant get into the sign in page. At school I can get into it right away....I have no problems with other websites

Asked by Cynthia5575 4 years ago

Last reply by Cynthia5575 4 years ago

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Firefox won't play html5 video on Amazon Prime.

I got amazon prime. I go to play a video. It asks for me to install Flash despite the fact Firefox supports encrypted html5 video. Is this supposed to happen? … (read more)

I got amazon prime. I go to play a video. It asks for me to install Flash despite the fact Firefox supports encrypted html5 video.

Is this supposed to happen?

Asked by UltimateAnsweris42 4 years ago

Answered by jscher2000 4 years ago

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One of my windows is gone, complete with tabs. I want the tabs back, but they are not listed in Recently Closed (neither Windows nor Tabs).

I just spent over an hour on this "Fill in details" step, and suddenly it's Access Denied. Firefox doesn't have a copy of this document in its cache. Please tell me you … (read more)

I just spent over an hour on this "Fill in details" step, and suddenly it's Access Denied. Firefox doesn't have a copy of this document in its cache. Please tell me you have the document! I am in tears now.

Asked by Egmonster 4 years ago

Answered by jscher2000 4 years ago

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Hardware Acceleration Causes Blue Screen

I have been trying to get firefox to play 60fps videos on youtube (either flash or HTML5, preferably the latter) but to do this, I need to enable hardware acceleration on… (read more)

I have been trying to get firefox to play 60fps videos on youtube (either flash or HTML5, preferably the latter) but to do this, I need to enable hardware acceleration on firefox (it's the only solution I've found so far) and doing so causes random Blue Screens. I might mention that this only happens in firefox and without hardware acceleration, my youtube videos don't even play at above 20fps. I've been looking for a solution to this issue for days now and haven't found anything, don't understand what's happening.

Asked by Madog24 4 years ago

Answered by Madog24 4 years ago

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Since last update starting FF takes 20min or more, often FF is "not responding", hundreds of "Unresponsive Scripts" etc. . I'm sick of it !

Since last update starting FF takes 20min or more, often FF is "not responding", I get totally white or black starting pages, lots of "Unresponsive Script" messages, miss… (read more)

Since last update starting FF takes 20min or more, often FF is "not responding", I get totally white or black starting pages, lots of "Unresponsive Script" messages, missing or misplaced buttons on pages, pages malformed, error messages of "Profile Missing", " Unresponsive Plugin", when FF is "not responding" it freezes and then closes so al my work is gone, NULLIFIED ! etc. . It's getting on my nerves, I'm sick of it !

Asked by louis.m 4 years ago

Last reply by J0es 4 years ago

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Why does Firefox get into an infinite loop for "mac_plugin_interposing_child_OnShowCursor"?

I get infinite loops in Firefox from certain webpages. I tried Safe-Mode, and couldn't even get to the main site causing an infinite loop in Firefox (Apple Bug Reporter)… (read more)

I get infinite loops in Firefox from certain webpages. I tried Safe-Mode, and couldn't even get to the main site causing an infinite loop in Firefox (Apple Bug Reporter), but could get there in Chrome or Safari. I used Activity Monitor to Get Info for Firefox, and then took a Sample. There were 375 instances of "mac_plugin_interposing_child_OnShowCursor", along with 107 instances of "DumpCompleteHeap". This problem is occurring on three separate Macs running the same or different versions of Firefox. One is 10.5.8 (Leopard) with FF 16.0.1. The other two are Mac 10.6.8 and Mac 10.10.5, each running FF 41.0.2 (latest FF). This infinite loop has also occurred in at a kp.org site where I was trying to view a doctor's profile. I have a 1647 line Sample.Firefox.txt that shows what happened in Safe-Mode attempting to get to Apple Bug Reporter. That file is 217Kb in size, and I'm willing to attach it to an email to Mozilla.

Asked by DICKGUERTIN 4 years ago

Last reply by DICKGUERTIN 4 years ago

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What's Firefox Update Center Security Warning (url http://227.hsq.couferedphp.net/e7ebb804fad4ff8d7b477f17ad28d7b3.html) with popup to download FirefoxPatch.exe

Firefox Update Center without warning replaced my website with a "Firefox Security Warning: Your network segment is vulnerable to malware injections. Vulnerability level:… (read more)

Firefox Update Center without warning replaced my website with a "Firefox Security Warning: Your network segment is vulnerable to malware injections. Vulnerability level: 93%." Attached is a download & Install Now window "Firefox Patch setup: Your update is ready...Firefox patch version: 1.2 Build release date: 11/07/2015. No restart is required." The download FirefoxPatch.exe which is: Binary File (300KB) from http://227.hsq.couferedphp.net...Save file or cancel option. Is this from Firefox?

Asked by calan5 4 years ago

Answered by jscher2000 4 years ago

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Considerations when upgrading from V41 or V43

Long time user (15-20 yrs?), I have been avoiding the "next" upgrade for several years for various reasons (hate change, fave add-ons go away, hate change, not broke-don'… (read more)

Long time user (15-20 yrs?), I have been avoiding the "next" upgrade for several years for various reasons (hate change, fave add-ons go away, hate change, not broke-don't fix, hate change...). But I am now running into a few websites that won't permit this browser, so it may be time to move on. With heavy adblocking and tracker-blocking and my benign web browsing habits, I've not been concerned about security (never had a virus in 20 years - knock wood). It's just full functionality and slowness at this point. At this point, I see even my Classic Theme Restorer is no longer available, so I'll just have to bite the bullet on aesthetics and deal with a modern browser. However, a couple of things are unclear:

1. does 20 years of bookmark history (and remembered history) affect memory footprint. I only refer to existing bookmarks occasionally these days and may consider a full purge. Partial purge would probably be too time-consuming. Maybe even a full profile purge might be worthwhile for a true clean slate. Maybe FF has come a long way and old extensions and settings won't be necessary. I also have several about: settings that I may (or may not?) miss.

2. Are automatic updates unavoidable in newer versions? I read about "manual" but it sounded temporary.

3. The permissions on many potential add-ons I've looked at are quite unnerving... e.g many of them require full access to ALL my data (usernames and passwords!!!) and I know the function has no need for such. Who has time to investigate these fully for safety? Is there any anti-malware vetting required for add-ons to be available?

4. I know newer is generally faster, but FF has a history of growing and slowing down after upgrades. My hardware isn't getting any newer (although its more than ample for my current needs), but software tends to be developed on latest and greatest hardware. How does latest FF compare to circa V41 in memory usage?


In any case, I thought I would give the latest vesion a whirl on my old Vista laptop (which is currently at V43) and check it out before plunging in on my W7 work PC or home PC. Any answers or insight into such a big jump are much appreciated.

Asked by Wendy444 1 year ago

Answered by cor-el 1 year ago

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How do I get FF back to where a new tab opens muy home page. I HATE that dumb ass splash page with all kinds of thumbnails of pages.

In the 'new and improved' release of FF, when I open a new tab, instead of getting my home page which is which is the obvious starting point for ANY new tab, I get some g… (read more)

In the 'new and improved' release of FF, when I open a new tab, instead of getting my home page which is which is the obvious starting point for ANY new tab, I get some god awful splash page with all kinds of thumbnails of various pages I have visited. This is 100% totally useless to me. How do I get this fixed so a new tab works the way it is supposed to? I tried installing a plug in but it disabled itself immediately and had an orange bar nest to it in the add on list.

I REALLY do appreciate the hard work that developers put into projects like this. I just wish they would quit fixing things that are not broken just to be able to say they have a 'new nd improved' release!

Asked by The Matrix 4 years ago

Last reply by FredMcD 4 years ago

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FIrefox 41.0 crashes

At random times, for no apparent reason, Firefox just crashes and closes. I believe that this started with Firefox 40.x. This can occur with Firefox simply sitting open,… (read more)

At random times, for no apparent reason, Firefox just crashes and closes. I believe that this started with Firefox 40.x.

This can occur with Firefox simply sitting open, after minutes of no activity. Or it might happen as you are actively using it, either reading or typing...

To further complicate it, it NEVER is able to send a crash report. Checking "about:crashes" reports that no crash reports have been submitted.

OS: Puppy Linux, 5.28 lupusuper1. 3 Gigs of RAM.

First thought that it might be a RAM error -- roughly 12 hours of Memtest revealed no hardware issue...

See attachment for Firefox error window

Asked by charles.scripter 4 years ago

Last reply by charles.scripter 4 years ago

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Primetime Content Decryption Module not installing

I have recently "refreshed firefox" and now the Primetime Content Decryption Module is not installing. I never had this problem before and I have refreshed firefox multip… (read more)

I have recently "refreshed firefox" and now the Primetime Content Decryption Module is not installing. I never had this problem before and I have refreshed firefox multiple times but the Plugin has always installed itself. It keeps saying "Primetime Content Decryption Module provided by Adobe Systems, Incorporated will be installed shortly."

Please reply and Thanks for the help.

Asked by exhaust23 4 years ago

Answered by exhaust23 4 years ago

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Firefox crashes 3-5 times a day

My firefox is crashing constantly. I have tried SAFE MODE, the disabling Flash, etc. What everyone suggests and nothing seems to work. It's so frustrating as I need 2 dif… (read more)

My firefox is crashing constantly. I have tried SAFE MODE, the disabling Flash, etc. What everyone suggests and nothing seems to work. It's so frustrating as I need 2 different browsers to get through my work day on different sites, etc.

Can you be of assistance?

Asked by mellow_fellow 4 years ago

Last reply by Carm 4 years ago

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Firefox 49 error "This browser does not support video playback" playing mp4 videos in Twitter in Win 8.1 with Flash Player 23.0.0.162

About a month and a half ago MP4 videos in Twitter 29 played fine. Then I updated to the latest version of Adobe Flash player on both my Win 8.1 and old XP computers. Tha… (read more)

About a month and a half ago MP4 videos in Twitter 29 played fine. Then I updated to the latest version of Adobe Flash player on both my Win 8.1 and old XP computers. That is when I started getting "This browser does not support video playback" error when trying to play a mp4 video in Twitter. I ran Firefox in Safemode ... no change. I removed all addons ... no change. All Plugins are Ask to Activate or Always Activated. I uninstalled Firefox and Flash player and reinstalled .. no change. The videos work fine in MS IE II and Chrome 53.0.2785.116 m. H264 Codec is installed. YouTube videos play fine.

Asked by 1artworkz 3 years ago

Answered by 1artworkz 3 years ago