Firefox Support Forum

At times I run across an image that I want to "save" but it has a link attached to it, usually a link to the site's home page.

When the link is there I am not given an option to save the image, just options relating to the link.

How can I save such an image?

A user on my workstation uses Firefox and has visited a site that installed "Win 7 Internet Security 2011" on this machine. I successfully identified and removed the Trojan virus software. The browsers where neutralized by this virus and are inoperable. I created a new user account for this person. This user has been reinfected with the new account.

I want to find out where this user has been to identify where this Trojan virus is coming from. The only way I know how to do this is by reviewing the history log file to see where this person has been. I want to review the history location as the administrator of the machine; not use the infected user account. If there is a better way to do this outside of the infected user account, I am open to suggestions.

Recently unable to access my city's water utility site to pay my bill, I can still access it on internet explorer. error message:

Secure Connection Failed

Cannot communicate securely with peer: no common encryption algorithm(s).

(Error code: ssl_error_no_cypher_overlap)

I use check point SSL network extender on my mac to access my company's VPN. Since upgrading to 4.0.1, I get the message "Please confirm the use of this Java applet and then refresh or reopen the window.

If you have already disapproved using this applet, you might need to restart your browser before attempting to connect again" I'll accept, refresh, wait, and then the message comes back. I never get through. I just uninstalled 4.0.1 and went back to 3.6.17 and it's working fine on the old version.

Somehow this add-on called Coupon Buddy was installed. It's very annoying and I'd like to remove it. The company says it should be under add-ons. It's not there or under extensions. They now say it's embedded in the toolbar and I have to remove the toolbar. Can anyone tell me what to do?

I went to play something on netflix and it said I needed to restart in 32 bit mode, so I clicked restart in 32 bit mode and all it did was exit firefox and reload everything. At that point im guessing its in 32 bit mode now because I can now play movies on netflix. I wanna know how i can test to see if its in 32 bit or 64 bit ; and also how to go back to 64 bit.

I visit a few known intranet locations that do not have proper certificates installed; therefore, I receive the "This Connection is Untrusted" notice.

In 3.x versions of Firefox, I could click the "Add Exception" button to add an exception and continue to the site.

In 4.x versions of Firefox, the "Add Exception" button simply doesn't work. There is no way to add an exception from the "This Connection is Untrusted" screen.

Thank you in advance. I upgraded to firefox 4, and since then I have had a problem. When opening a new tab I have chosen to be directed to google.com. In the past my cursor automatically went to the search bar on that page when I open a new tab. After upgrading the cursor just stays in the address bar, but I would like it to automatically move to the google search bar on the page. Does anyone know how to fix this? Thanks again.

I want to show only icons on the Bookmarks toolbar... for the purpose of keeping more bookmark items which I open frequently.

In the "Customize Toolbar" dialog, I selected "Icons" from the "Show" dropdown list, but the text on the Bookmarks toolbar still shows.

Any other way?

I recently cleared my complete browsing history and cache. Now I keep getting "Untrusted Connection" when trying to connect to my gmail accounts. But I don't think that's true.

I chose the option to get Firefox to perform better than it had been doing. (I like my escargot with garlic butter not on my laptop.) the default is to hide the toolbars - no useful option shall go unscrewed - and I can't get back to the prior version nor get the toolbar back. Would love to know how to get out of this mess please. thank you.

(Nearly) every time I use Google search, the search is hijacked to any number of other sites. There are "many" such sites, too many to block individually. If use Firefox tools/options/privacy and remove all cookies that I don't recognize, the search may work momentarily, however, the cookies are written back very quickly, and, my hijack problem recurs once again.

If I block 'all' cookies, certain web sites don't work (like, my Google mail, which tells me to go back and enable cookies).

I have tried any number of security programs (Symantec, Spybot etc) but, the effect is the same as above, momentarily the hijack problem disappears, only to reappear. Veritably, the Sorcerer's Apprentice effect!

My feeling is, Firefox needs a very quick fix for what appears to be a gaping security hole in Firefox.

Some web pages I open up have chinese-looking text in places. It seems to be where advertisements might be (after looking at the page through Safari) but sometimes it is the whole page.

I started using foxfire, but for some reason when I go to my yahoo mail the font size is so huge. How can I correct this so the e-mail font is normal again. This has only happened to my e-mail and if I open an attachment it has large font too.

I installed a freeware program from the net, said no to alot toolbar, but it installed anyway. I then went to the add/remove programs in contral panel, said remove, it then said is was uninstalled, but it is still in the firefox and internet explorer BOTH. I like Firefox, but want the alot toolbar out. please help