Firefox Support Forum

I have trouble printing or saving files to my computer. The Firefox options require waiting for FOUR stupid screens to load before I get to print or save a file in PDF format.

WHY DOESN'T FIREFOX OFFER CutePDF Writer AS AN ADD ON? I tried to install it 3 times and it won't install on Firefox.

Separate issue : I keep getting error messages when I try to access my websites to "enable Java to view" Java IS enabled - I confirmed that in my Control Panel.

I don't know when this happened, but today I noticed that I cannot paste text into youtube comments on firefox. It still works just fine on Chrome. I tried to use an addon to copy plain text only, but that didn't help, nor have I ever needed it before.

Is this google's latest monopoly trick or something, or what is going on?

I'm on a Mac network and many of us are getting "Secure Connection Failed: The page your are trying to view cannot be shown because the authenticity of the received data could not be verified." This number of sites displaying this error is increasing. It was just Wikipedia.org at first, but now I cannot even access Mozilla.org! I have tried virtually all of the solutions that have worked for others to no avail, including:

- Uninstalling Firefox and installing version 40.0.2

- setting "security.tls.version.fallback-limit" to 0 or 1

- setting "security.tls.version.max" to 0 or 1

- disabling "security.ssl3.dhe_rsa_aes_128_sha" and "security.ssl3.dhe_rsa_aes_256_sha"

- Uninstalling and creating a new profile

- Verifying no plugins or add-ons are causing the issue

- Refreshing Firefox

And probably others that I cannot recall. I wish I could post more browser details, but can't because I can't get on Mozilla with Firefox. Please help and many thanks!

I recently upgraded to Windows 10 on my laptop and every time I sign on to Firefox and while I'm on Firefox, I get this message: "Runtime Error. C:\Windows\system32\atibtmon.exe. This application has requested the Runtime to terminate it in an unusual way." I don't have this problem on my PC. I recently refreshed Firefox on the laptop because it was running slow and hanging before upgrading to Windows 10. Could this have something to do with the runtime error. How can I fix this problem? thanks

I'm pretty hopeless at this. Just bought it this aft. Now I need to get on line and get things back to normal. Don't know where to start. My laptop has a bad hard-drive. It's on the way out. I prefer desktop anyway. So I sprung for this used computer, which so far has nothing on it. I have no idea what the first step is. So far, I like this unit. But I'm in the dark as to what I should be doing.

Arch Linux, 64-bit

Radeon HD 7750 w/ Mesa 10.6.4

Gnome 3.16.2

Firefox 40.0.2 (problem does not occur on FF 39.0.3)

Any Firefox window has a colored vertical region (20-or-so pixels wide) beginning just under the system title bar and extending down to the bottom of the FF window. The region begins as a single color(1) but then, as the viewport changes(2) this region is segmented into sub-regions of independently varying colors. Multiple windows maintain their own independent colored region.

If multiple firefox windows are opened, each has its own region. Context menus (e.g. right clicking anywhere in the FF window) also have such a region. Disabling all extensions, plugins, and themes has no effect.

(1) The colors I've observed are always fundamental (cyan, magenta, yellow, green, blue, red, gray). When the color is set or changed (described below) the color seems to be set at random - that is to say I cannot distinguish a pattern as to how

(2) Scrolling the viewport or invoking a browser modal/prompt/file dialog will cause the entire region to change to one other color. Certain (I can't nail down the rhyme or reason) block-level changes to a page will cause a sub-region to appear, horizontally aligned with said block. Page-wide changes "reset" these sub regions. Animations on the page causing color changes (such as the fading in of a modal overlay div or the slow sliding up of the Firefox address bar when entering fullscreen) will cause rapid color change during the period of animation/transition. Blurring the Firefox window or using the PrintScreen button will also reset the entire region back to one color so I'm unable to get a screengrab of varying subregions.

Is this a problem with Firefox? Where should I file a bug report? Mozilla? Gnome? X? Mesa?

Something that has always been a bother for me and maybe the solution is right under my nose. When I look for something in my history but I am not sure of the exact link, I often have to clink on several pages to find the exact one. The problem is every time I do the side bar autoscroll all the way back up which makes very bothersome to go back to the position I was before. Is it possible to deactivate this automatic scroll to the top of the sidebar (newest link in history) .

Thanks

Without any apparent input from any of the users on my PC, the font in my tab headings, URL field and bookmark toolbar have increased. I cannot find any options to make them smaller. I have changed the font for my main menu and page content but I am stuck with great big disproportionate fonts for tab headings, url field and bookmarks toolbar.

I keep getting script error messages, I have included a couple of screen prints. I did recently install a new version of Kaspersky Internet security, could this possibly be my problem? Help!

While loading it says I need a newer flash. When I click on the "click here link" it freezes. The Adobe site doesn't say Flash works with Windows 10 and none of the stuff on the Mozilla site mentions that there is a flash for windows 10. Is there a direct link to download a flash player from a reputable site that will work with Farmville on Windows 10 and not mess up anything else that uses flash?

When I download files, I then want to open them. If I click on the Downloads arrow and see my file, I click on the file and want to open the folder where it is. If I do this, my default file manager does not open. I get one named Files. I have searched and found several posts that tell how. None of them work for me.

I am running Fedora 21 64 bit mode.

How can I change the name of the program that opens the folder?

How can I add an entry into Firefoxes Applications tab?

Thank you.

I am really sick of gifs. They're distracting and useless. I want to disable them completely. I have tried image.animation_mode=none; this has no effect whatsoever. I've looked for extensions. None of them work. I'm really irritated by this. Can someone please help me to disable gifs completely?

thanks.

When I click the pocket button to save a page to my pocket account, a little popup window opens - but it is empty. I guess it used to contain the option to add tags and a seperate "save" button. This is very annoying. Although the saving itself is working: When I click the button the page is saved - I can see it in my pocket reading list.

What solves this problem?

Dear Sir or Madam,

The newest version of Your browser is making some "problems" (though the more appropriate term would be "unwanted visual changes") with viewing some sites. It started highlighting some elements of different sites (on Facebook or internet forums) namely the hour and date of posts. It wasn't like that on the 39.0.x version - checked it on my older PC which don't have the newest update applied yet.

Examples are presented in added image (@edit - it seems that I cannot upload the image correctly - endless "Uploading "11.jpg"...". Here is the link: http://i.imgur.com/zaO91fq.jpg ).

Yours sincerely, Matt

Locking duplicate thread.
Please continue here: [/questions/1106425]

Dear support for Firefox. I need help. Elements of Yandex don't work when the history of the browser is disabled. Why is the new version of elements doesn't work? I don't want to include the browser history. Solve my problem please. Maybe I have mistakes in sentences. I hope that you'll understand me.