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  • Archived

Rough scrolling

I'm running W8.1 on a Sony Vaio Tap 11 with an i5Y and 4GB of RAM. When scrolling by dragging my finger across the screen I get a very jagged scroll (if you can even call… (read more)

I'm running W8.1 on a Sony Vaio Tap 11 with an i5Y and 4GB of RAM. When scrolling by dragging my finger across the screen I get a very jagged scroll (if you can even call it scrolling). I've tried disabling the smooth/auto scrolling settings and playing with 'general.smoothScroll.mouseWheel.durationMaxMS' in about:config. Oddly enough Internet Explorer (of all programs!) scrolls beautifully smoothly.

Anyone got a solution?

Asked by Custardinc 6 years ago

Last reply by Custardinc 6 years ago

  • Archived

The cursor won't focus when I open a new tab

I've read through multiple threads on this in attempt to not waste people's time with a silly question. After trying the myriad of ideas, the problem persists. When I ope… (read more)

I've read through multiple threads on this in attempt to not waste people's time with a silly question. After trying the myriad of ideas, the problem persists. When I open a new tab whether with about:newtab or about:blank, the cursor does not focus anywhere. It doesn't matter if I use cntrl t or the "+". I'd like to get it to focus in the address bar by the end of things.

Here is what I've tried:

I've changed the the about:newtab to about:blank. This didn't work.

I disabled all extensions - which is to say the Classic Theme Add-On which is the only one I have. That didn't work.

I started in Safe Mode, that didn't work.

I've reset Firefox. That didn't work.

I've reinstalled Firefox, that didn't work.

I'm concerned that I'll have to get lucky like https://support.mozilla.org/en-US/questions/972359 and wake up to the problem resolving itself. Any help is appreciated. Thank you!

Asked by Corax 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

I keep getting pop-overs saying my Java is out of date.

I keep getting pop-overs saying my Java is out of date. I already have updated Java and removed any previous versions to prevent a false reading. How do I block this from… (read more)

I keep getting pop-overs saying my Java is out of date. I already have updated Java and removed any previous versions to prevent a false reading. How do I block this from happening. This occurs on all of my computers when using Firefox. It is getting out of control.

Asked by Angelsong7 6 years ago

Last reply by You 6 years ago

  • Archived

While surfing, when a broken link comes up, location bar is redirected to search.yahoo, not my SE choice. How do I reset this to one I prefer?

When I click a link within a page that is unknown to be a broken link, I am directed to a search engine other than my default. I've changed the the value for the locatio… (read more)

When I click a link within a page that is unknown to be a broken link, I am directed to a search engine other than my default. I've changed the the value for the location bar not to use it as a search even though I am not searching from there, just surfing. A sample link that creates this is: https://uk.search.yahoo.com/yhs/errorhandler?hsimp=yhse-001&hspart=CND&type=AFFF62550C25C4647BFF_s11_g_e&q=http://www.goldnopportunities.com/ goldnopportunities.com being the click through link on a previous page (not the search/location bar).

Asked by tedbosworth 6 years ago

Last reply by James 6 years ago

  • Archived

How do I install MSVCR110.dll which is missing from my computer according to an error message while trying to install Abobe Flash Player?

Error Message reads: install_flashplayer15x32_mssd_aaa_aih.exe - System Error X The program can't start because MSVCR110.dll is missing from your computer. Try reinst… (read more)

Error Message reads: install_flashplayer15x32_mssd_aaa_aih.exe - System Error

X The program can't start because MSVCR110.dll is missing from

   your computer. Try reinstalling the program to fix this problem.

This error message will not close nor delete through the Task Manager. The computer must be restarted.

Asked by catcitycat 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes down in few minutes

I dont know why firefox it getting crash in few minutes, all my software are updated, plugin are also updated and i have rested/ restart also still it is getting crash. H… (read more)

I dont know why firefox it getting crash in few minutes, all my software are updated, plugin are also updated and i have rested/ restart also still it is getting crash. How can i fix this problem. recent crash - bp-bfdb9703-bad5-4f50-a26f-d18ac2141110

Asked by raunak 6 years ago

Last reply by raunak 6 years ago

  • Archived

my 33.03 home page has a large flame instead of the normal logo, is this correct

the correct logo will appear upon start up and then it quickly changes to a different logo quickly... the same original with a much larger flame ... i did make a snap… (read more)

the correct logo will appear upon start up and then it quickly changes to a different logo quickly... the same original with a much larger flame ... i did make a snapshot of it... but i don't know how to paste it to this message.. I'm concerned that i'm being redirected.. Do you have a different logo for the firefox 33.03 version?

Asked by xmarkx231 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Google maps has stopped working. On FF 33.0.3. Only change is loaded Kaspersky. Ideas?

I have been using Google maps UK. Suddenly now only get blank map screen. Street view works OK. Tried clearing cache and cookies, updated FF to 33.0.3. PC on XP SP3. Work… (read more)

I have been using Google maps UK. Suddenly now only get blank map screen. Street view works OK. Tried clearing cache and cookies, updated FF to 33.0.3. PC on XP SP3. Works OK in IE8. Only thing I know I have done recently is load Kaspersky. Any ideas?

Asked by Baker59 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes

Please help! Crashing every few minutes. No rhyme or reason. AdapterDeviceID: 0x0126 AdapterDriverVersion: 9.17.10.2867 AdapterSubsysID: 1619103c AdapterVendorID: 0x808… (read more)

Please help! Crashing every few minutes. No rhyme or reason.

AdapterDeviceID: 0x0126 AdapterDriverVersion: 9.17.10.2867 AdapterSubsysID: 1619103c AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.0.3 AvailablePageFile: 5962670080 AvailablePhysicalMemory: 691146752 AvailableVirtualMemory: 3445555200 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 42336256 BreakpadReserveSize: 41943040 BuildID: 20141105223254 CrashTime: 1415381702 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1415370755 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0126, AdapterSubsysID: 1619103c, AdapterDriverVersion: 9.17.10.2867 D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 367 StartupTime: 1415381410 SystemMemoryUsePercentage: 66 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8521109504 TotalPhysicalMemory: 2078658560 TotalVirtualMemory: 4294836224 URL: http://flyer.canadiantire.ca/Canadiantire/BrowseByPage?storeid=2400391&promotionviewmode=1&promotioncode=CaTire-141105ENG&listingid=0&sneakpeek=N&pagenumber=1 Vendor: Mozilla Version: 33.0.3 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 : 

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by ceebeeelle 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes when opening or accessing my download folder

Hi I hope someone can help, my Firefox crashes everytime when opening or accessing my download folder. Please find the latest crash report code: 6156b6ac-acb2-495e-bba2-a… (read more)

Hi

I hope someone can help, my Firefox crashes everytime when opening or accessing my download folder.

Please find the latest crash report code: 6156b6ac-acb2-495e-bba2-a17c9cc83a56

Thanks

Asked by ajdodson 6 years ago

Last reply by FredMcD 6 years ago

  • Locked
  • Archived

How do I install MSVCR110.dll which is missing from my computer according to an error message while trying to install Abobe Flash Player?

Error Message reads: install_flashplayer15x32_mssd_aaa_aih.exe - System Error X The program can't start because MSVCR110.dll is missing from your computer. Try rein… (read more)

Error Message reads: install_flashplayer15x32_mssd_aaa_aih.exe - System Error X The program can't start because MSVCR110.dll is missing from your computer.

    Try reinstalling the program to fix this problem.

This error message will not close nor delete through the Task Manager. The computer must be restarted.

Asked by catcitycat 6 years ago

Last reply by CoryMH 6 years ago

  • Archived

Firefox turns to white page although mouse arrow still responsive

I'm browsing the net. Two tabs open. I click on a link in one or try to close a tab and nothing happens. Firefox then turns to a plain white page although scrolling the m… (read more)

I'm browsing the net. Two tabs open. I click on a link in one or try to close a tab and nothing happens. Firefox then turns to a plain white page although scrolling the mouse around proves it can links are still being registered. Right click at the top and the menu options become available. Go top right and left click where the Close symbol will be and Firefox will close ( if one tab ) or ask to confirm ( if more than one tab )

However, i cannot see anything no matter what and have to End Task in Task Manager

Any ideas ? Only happened in the last week or two

Asked by Ipcress 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox starts with ghostery disabled

When starting firefox despite having Ghostery enabled in my addons list it seems to start disabled. To get it to function I have to go into addons and disable and re-enab… (read more)

When starting firefox despite having Ghostery enabled in my addons list it seems to start disabled.

To get it to function I have to go into addons and disable and re-enable it.

Is there some way to get it to work properly?

Asked by blaydon 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox Themes Not Working

Well I just got the new version of Firefox which is the 30.0 version I believe, and my themes aren't working. It's a bit frustrating and I've been scouring the internet a… (read more)

Well I just got the new version of Firefox which is the 30.0 version I believe, and my themes aren't working. It's a bit frustrating and I've been scouring the internet and fiddling around with it for about 2 hours and now and honestly it's getting repetitive. Could you possibly help? I click the "Add to Mozilla Firefox" button on the theme thingy and it doesn't add; I go to my downloaded themes section and press "Enable" but the theme still doesn't show up. It's just my default grey. If you could help, thanks.

Asked by coolguy 6 years ago

Last reply by jayelbe 6 years ago

  • Archived

On my new laptop FF won't open my homepage until I sign in to yahoo

FF goes to the correct address, but a box comes up that says ff will not allow the page to load. There is a sign in box for me to sign in to "my,yahoo.com" and then it go… (read more)

FF goes to the correct address, but a box comes up that says ff will not allow the page to load. There is a sign in box for me to sign in to "my,yahoo.com" and then it goes to the homepage. The address for my homepage is correct, but will not load until I sign in. This never has happened on my desktop. How can I get around this? Every time I leave and come back, I have go do this.

Thanks~MLJ

Asked by mlj 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Can't Connect to internet when uploading in separate tab

I have been using Firefox for many months now for my job. My job requires me to upload videos, documents to a company portal and I have to use multiple browsing tabs to d… (read more)

I have been using Firefox for many months now for my job. My job requires me to upload videos, documents to a company portal and I have to use multiple browsing tabs to do various task. This week, I noticed that when I am using 1 tab to upload video or any documents, when I try to start another tab, the video upload process shuts down all internet connection until upload is complete. I can not connect using other tabs or other browsers.

I tested it with my ISP using IE and there is no issues. It is strictly a Firefox issue. I really like using Firefox browser when working because it is easier. Can anyone offer a solution for this problem. I have deleted cookies and cache, reinstalled Firefox. Could it be a recent update? Thank you everyone.

Asked by clrogers70 6 years ago

Last reply by clrogers70 6 years ago

  • Archived

when I click on ff a box pops up asking if it can change the hard drive. How do I stop this?

When I access firefox a box pops up asking if it can make changes to the hard drive. This is on my laptop and just started. How do I stop this from occurring? I have move… (read more)

When I access firefox a box pops up asking if it can make changes to the hard drive. This is on my laptop and just started. How do I stop this from occurring? I have moved the bar down in the area so as not to ask so much.

Asked by mlj 6 years ago

Last reply by Tracy_Gipson 6 years ago

  • Archived

How to stop the new Firefox's "Google search with autofill" from loading over the regular default Firefox homepage?

The homepage on Firefox is set to default (Firefox with Google search). In that setting, my search history was the one that appeared in the Google search box. By clicking… (read more)

The homepage on Firefox is set to default (Firefox with Google search). In that setting, my search history was the one that appeared in the Google search box. By clicking on that search box, the entire history would appear, and I could choose or modify the history as needed. Recently, Firefox updated itself to Version 33.0.3. Now when the "Home" icon is clicked, the original home page appears briefly. Then a second similar homepage appears, which brings up Google search with the Google's autofill/autocomplete feature. I could disable the autofill/autocomplete feature using about:config. But I prefer the original home page. How could I prevent the newer home page from loading over my original page with my search history? Thanks.

Asked by KxP100 6 years ago

Last reply by FredMcD 6 years ago