Had set up sync & synced. A program deleted my bookmarks. Uninstalled the program and tried to recover previous sync. I choose the correct sync file but it tells me i… (read more)
Had set up sync & synced. A program deleted my bookmarks. Uninstalled the program and tried to recover previous sync. I choose the correct sync file but it tells me it cannot process the file even though I am logged in to sync. Tried to import an HTML file of my book marks I had exported before. I choose import book marks from an HTML file. I then go to the folder with it in it. I click on the file and tell it to open. All the dialog boxes go away and returns to the show all book marks screen. Nothing happened at all.
I uninstalled Firefox and installed the latest Firefox from your site. Have the same problem with this version also. I can open the HTML file from within the browser with no problem so the file is not corrupt.
I can log into my sync account with no problem and it even lists several older sync files but the restoring of any of them run into the same problem. It tells me it is unable to process the file. I had over 13 hundred book marks that I really need but have not been able to recover them at all. I sure would hate to have to open the HTML file then copy each and every link back into Firefox all over again.
Please help. Thanks