Firefox Support Forum

I have just bought a new HP Envy running Windows 8.1. I can not get the remember passwords of sites to work. The pop up shows and correct settings have been selected in the tools but nothing will save. I assume I am running the most current version of Firefox since I uploaded it to my computer today. My old computer also running windows 8.1 worked fine with the remember passwords.

Hiya', folks!

Okay, I did some searching for answers before deciding to ask my question - just to put that out there. Found a few things that seemed on the surface to be related but then, as I read the posts, determined they weren't. So I'm asking my own question:

I have several websites that I can not log on to in Firefox but CAN log onto perfectly fine in other browsers. (As a web designer, I have all the major browsers installed on my system.) For example, my Craig's List login page goes straight to their "404" page. My college Student Information System login goes straight to their "403 - Forbidden" page (note the difference in errors returned). A couple others, as well. NONE of these pages are bookmarked.

I tried to "power refresh" each page (Ctrl+F5). No dice. I tried deleting all my history and cookies. No dice. I tried deleting Firefox completely using iObit Uninstall (but did NOT delete my profile folder as I wasn't prepared to do that, yet) and then re-installing. No dice. I tried disabling ALL add-ons, plug-ins and extensions. No dice. I tried deleting the "cookies.sqlite" file (but did not find a "cookies.sqlite-journal" file as indicated in Troubleshooting). No dice.

So...before I delete my profile folder, shred Firefox completely from my computer and go for a brand new installation, any ideas? If not in my history or cookies folder - or in the cookies.sqlite file - than WHERE on my system are these pages being cached and WHY are they not allowing me to access them through Firefox?

Thanks for any help y'all can provide!

of course Verizon tech help said the problem was with Firefox (using 31.0) Same problem as 30 others on "verizon email..can't reply to emails says null status:404" thread. I can use Verizon email by logging in with Internet explorer 8-(( but I like firefox! Please fix this.

Since updating to Firefox 31.0, the vast majority of Google / web fonts are not displaying correctly, including icons that are being replaced with random characters. When I view the Google web fonts page, only a few display correctly, the rest just default to a sans-serif font.

- I've tried running in safe mode with no add-ons enabled. - I've tried disabling all add-ons then re-enabling one by one. - I've checked the tickbox in the font settings for 'Allow pages to use their own fonts' is ticked

Any help appreciated, it's got quite frustrating now. Thanks, Greg

Hi all. My Firefox is crashing and hanging WAY too often.It crash when I start Firefox, when I get on Youtube, when I get on some websites, etc....

Is it happening because I have only 512 MB of RAM?Or a slow CPU(Intel(R) Celeron(R) M Processor 1.86 GHz)?

Or I'm using the latest Adobe Flash Player which have a higher system req than my computer does?

These are some crash ID:

bp-ebeea994-a4ac-494d-9162-ad9a02140816 bp-7e4c81f4-97ad-48f4-98b3-5c7a02140816 ac4d30d3-903d-4954-b5c1-59a3cce06cf5 6caa2550-adf3-4dbb-af7f-a29a6440e9c3 e9e2a991-65aa-49c9-8b57-0a1ba0a3c74a ec08bd55-cf22-44cf-b056-7987330d3ba0 6eb55013-a6ee-4570-a591-ada3c15613cd bc617301-3031-4041-8dd5-4b45da5b5b82 eec44983-ad39-4e0c-8d07-0a2def16a94d 384a960f-5eb6-4b20-8782-b2b12656eef7

In "Google chrome" it never happened to me. Why this happens in "Firefox"?

Well! it shows the options or dialog box, but only after the page is already loaded... :(

Am I the only one with this problem???

After I uninstalled Firefox, all icons returned to usual PDF icons and files were identified as "PDF" files, but when I installed Firefox (31.0) again, all PDF files again are identified as "Firefox HTML document". Extensions do not change, they are always .pdf, and files automatically open in Adobe Acrobat, but icons became "firefox HTML documents" icons and it is very confusing.

When we open a radio station or weather bug, unwanted www. replace them causing Firefox to crash. If we open iCloud or our email account the unwanted www. do not appear to interrupt them.

Issue: PC thinks PDF's are HTML documents eventhough I can get them to open in Adobe. I followed instructions in several of the posts, except for deleting profiles, however nothing has changed. I still have XP, if I follow the path, control panel, folder options, and go to Tab that says File Types, and scroll to PDF, it says, you have customized files with extension PDF, to restore these files to their default type(Firefox HTML Document) click Restore. So currently they are opening in Adobe, however all icons are firefox. Every single PDF, not just ones that were downloaded from net, as I've created some of these myself with PDF995. I don't want to mess anything up, I've changed the way Mozilla handles PDF from Tools, options, under application. I think this is a mozilla issue because under the Mozilla options, the icon for their PDF is the mozilla icon.

Since FFx updated it only prints things in a tiny thumbnail size. What should be a full size page of print is only an unreadable thumbnail.

I haven't changed any settings. On the file>print preview menu it shows "shrink to fit" and on page setup it's set to portrait. All the margins are set to half an inch.

My Brother laser printer works normal when using Chrome browser. Why so many problems with FFx lately?

I use fontello.com for my web designing project. but recently it doesn't show the icon.

and the weird thing is that, its OK on my friends Firefox and just my PC has the problem.

for example this page shows icon on my friends firefox but i cant see the icons https://dl.dropboxusercontent.com/u/28793409/fontello-d3b0f38a/demo.html

this is what i see https://dl.dropboxusercontent.com/u/28793409/shot.jpg

Hi there, Please excuse me if a make a few mistakes, I am French ;)

I come here because firefox and thunderbird are not working together anymore. This is what happens : - Firefox and Thunderbird are opened - I click on a link in an email - A few seconds after that a Firefox windows pops up. The title is : "Close Firefox", the content is : "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

Second case : - Firefox is closed and Thunderbird is open - I click on a link in an email - A few seconds after that a Firefox windows pops up as expected. Firefox opens the link as expected but doesn't opens the other tabs as usual (when i start FF it re-opens previous tabs)

Third case : - Firefox and Thunderbird are opened - I click on a link to send an email (<a href="mailto:......@.....">) - A few seconds after that a Thunderbird windows pops up. The title is : "Close Thunderbird", the content is : "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

As in the second case, if TB is closed when i click on the mailto, TB opens properly and send the email.

If Internet Explorer is set as my default browser, it works fine for "Thunderbird -> link -> IE" but the "IE-> mailto -> TB" still doesn't work.

I already looked up for some answers on google but can't find something which works.

Thank you in advance for your answers. Vincent

Mozilla crashes constantly. I have no Bitguard running en there seems to be no spicific site when it crashes. Flashplayer is up to date, so are all my add-ons. I have no malware problem and my virus protection is yp to dat as well. I cannot find a solution, pleas help. Kind regards, Ype

I have tried all options that I have found on your forum with no luck. I went as far as resting my Firefox to default with no success.

Using MAC 10.8.5

My setting are set up correct - Allow pages to choose their own fonts, instead of my selections above is checked.

I also rest this as well gfx.downloadable_fonts.enabled

So far no luck I am still getting text instead of the icons.

Going from ESR to regular firefox bookmarks and saved passwords are gone. Import does'nt have an option to import from ESR version. How do I get my bookmarks and saved passwords back?

I've been having no problems so far with Firefox 31.0 Beta Update Channel, however with the latest update (Beta 5) - the Troubleshooting Information page is now completely blank, when it's never been so before. Is there any way to fix this?

I've added extra pinned site rows and columns on the new tab page. The new search bar is redundant and space hogging. Please provide how to disable in step by step instructions :)

Edit: Answer 1. Go to Firefox Profile Folder (go to about:support in Firefox then click Open folder/Show in Finder to get there) 2. Open or create the chrome folder in the Firefox Profile Folder. 3. Create a blank text file, copy and paste this code into the text file.

@-moz-document url(about:newtab) {

 #newtab-search-container, #newtab-search-logo { display:none !important; } 
 #newtab-margin-top, #newtab-search-container { display:none!important; }
 } 

4. Save it as userContent.css (using ALL FILES under the drop down menu) 5. Place the new css file into the chrome folder.

when I open my bookmarks I can see them all just fine, but when Ii scroll down to bookmarks toolbar option and it pops out I cant see any of them because they are all whited out. I can see all the little icons to the left just fine but all the words cant be seen

When I first start Firefox (31.0), all of the tabs from the previous browsing session are shown. If you have some news sites as home pages, then you get yesterdays new shown to you.

I have tried going in to options and the setting for "When Firefox starts:" is set to "Show my home page". I have tried adjusting it to "Show a blank page" but this makes no difference, I still get the tabs that were open when I closed the browser.

Starting Firefox in Safe mode makes no difference - I still get the tabs from the previous browsing session. I have not added any add-ons recently.

How do I get back control of how Firefox starts?

Hello,

I like to listen to a radio station but whenever I open their site the embedded player on top is simply not visible at all. It should be right on top of the add but it is not loading: http://i.imgur.com/e14UPsy.png

The site uses flash but I have flash (the latest) and do not have problems on other websites using it such as Youtube, Dailymotion or Vimeo. It is also listed in my add on page and the website to check runs correctly.

However I can't do much on the website of the radio since nothing is visible concerning the player.

The site itself is: http://seoul.fm/

I tried IE which I only use to see if something is a browser problem or a site problem and the player loads correctly in that browser.

I get no error messages, popups or anything when visiting it through Firefox. I also installed the latest Javaa to see if this was the problem, and verified it on the Javaa website that it is working.

Flash is not blocked in the add on menu.

I turned off all my add block extensions to see if it caused the problem. No result.

On IE I have to enable Flash runtime to run it. I don't think it is a Javascript problem but Flash (I stated in a respond that perhaps it is java related but that is not true I think).