Unbelievably, I haven't seen this posted on a legitimate forum anywhere, nor can I find answers unless I want to pay for a removal tool from sites that I don't trust. My … (read more)
Unbelievably, I haven't seen this posted on a legitimate forum anywhere, nor can I find answers unless I want to pay for a removal tool from sites that I don't trust. My computer is infected with "Starburn" browser hijacker. No Antivirus tool detects it nor removes it. I've tried Malware Bytes, Ad Aware, and AVG antivirus. I cannot find anything in add-ons or extensions indicating that it's there at all but my computer is 50% slower and my CPU usage is outrageously high even with only one tab open. I've allowed upload of my add-on information below.
I've checked Task Manager and, admittedly, normally have many windows open. There are numerous processes running but when I search the web for what they are, they all seem to be legitimate. I've also used Rootkit Revealer looking for a couple of registry files I've seen commonly posted that people "SAY" are associated with Starburn, but they don't appear in my registry that I can see. There is nothing to uninstall in Control Panel "Add and Remove". There are no visible add-ons or extensions relating to this browser hijacker.
If anyone has ANY help or suggestions please post them. This hijacker affects ALL browsers. So if I switch to IE or Chrome, it's the same thing, which tells me it's not a Firefox problem but possible something deeply imbedded in the system. So resetting Firefox to its defaults (which I have not done) would almost certainly not resolve the problem. Thanks for your time.