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  • Archived

mozilla, had no music on website,now I do and no music on aol? before I had music on aol and none on mozilla?

when I click on website music plays normally in the past!..when I downloaded mozilla I had no music on any websites but did on aol. Now none on aol and I do have on mozi… (read more)

when I click on website music plays normally in the past!..when I downloaded mozilla I had no music on any websites but did on aol. Now none on aol and I do have on mozilla and internet explorer??? on aol it says missing plugin.. I have updated every plugin and still no good?? I downloaded aol 9.7 3 times to see if a problem..still the same

Asked by carol563 6 years ago

Last reply by cor-el 6 years ago

  • Archived

HELP HOTMAIL DOESN'T OPEN CORRECTLY ON FIREFOX 19.0.2

Hey Mozilla Support Team, For roughly three weeks I'm not able to access my hotmail account (mail.live.com). I'm able to login however as the screen says 'Outlook is open… (read more)

Hey Mozilla Support Team,

For roughly three weeks I'm not able to access my hotmail account (mail.live.com). I'm able to login however as the screen says 'Outlook is opening mail' I'm able to see folders (Inbox, Junk mail, Drafts, etc.,) but no emails--just blank center screen. The funny thing is I've tried opening hotmail through my old school IE 8.0 and everything works fine.

Here are my PC Specs:

Windows XP SP3, Mozilla FF 19.0.2, Core i3 -3220, 4 GB RAM, Geforce GT 430 64 MB Video Card 250 GB Seagate HD.

Now I know what you guys are thinking--WHY WINDOWS XP SP3??! Hasn't Microsoft discontinued support for this OS? However with my work for uploading documents and another software we use, it seems Windows XP is still the only compatible OS until the software vendor makes it compatible for Windows 7/10. Another question that arises is WHY NOT UPDATE FF?? Unfortunately FF 19.0.2 seems to only work with a STATS software I use for my night class (I've tried other versions of FF even the newest one) but that seems to be incompatible with my STATS software.

Also here are the things I'VE ALREADY DONE:

-Reset FF 19.0.2 -Enabled Safe mode and manually disable each plugin to see who the culprit is...still FF can't open my hotmail account correctly -Updated my Geforce drivers to latest version...still same issue -Tried disabling Javascript and Silverlight, reenabling and updating both of them...still same issue

To put the long story short AT THE MOMENT I CANNOT UPGRADE XP OR FF 19.0.2 (I NEED BOTH SOFTWARE VERSIONS TO BE COMPATIBLE WITH EXISTING SOFTWARE I USE). I've had no issues before and I really need to access my email! Please get back to me asap, thx,

Stan

Asked by sjohn1117 3 years ago

Last reply by James 3 years ago

  • Archived

How do I stop automatic loading of the next page as I scroll to the bottom of an internet page that has a number of pages?

When I search with Google, as I scroll to near the bottom of the page, the next page of results automatically loads. I can never get to and use the similar searches, or "… (read more)

When I search with Google, as I scroll to near the bottom of the page, the next page of results automatically loads. I can never get to and use the similar searches, or "Searches related to ***", which are at the bottom of the page, as the next page loads and focuses at the top of that next page. Also, there is a bar with the page number, and a field with a "Jump to" command with a pop down arrow with page numbers, and up and down arrows beside it which go up or down one page if used.

This does not happen with, say, Bing, nor if I use Int Expl (aagh).

I have no autopage type of add-ons, or plugins.. I may have had an add-on at one time. There are a bunch of autopager "strings", or lines, in about:config. How do you remove them, if that is the problem?

How do I stop this from happening? It is extremely annoying.

Thanks,

SK

Asked by sk302 7 years ago

Last reply by philipp 7 years ago

  • Archived

A "window ' appears on desktop stating "Expresssettings" and I cannot get rid of it wvwn though I haven't opened Firefox

When i "awaken" the computer, a small "window' appears that shows the Fire fox logo and is headed "express settings'. Where the space for entering any choices are to be m… (read more)

When i "awaken" the computer, a small "window' appears that shows the Fire fox logo and is headed "express settings'. Where the space for entering any choices are to be made, it is all black and I cannot "X" it out or close tha the window.

Asked by acskip 7 years ago

Last reply by philipp 7 years ago

  • Archived

Why has my Yahoo Mail Classic page omitted the sign-out option ?

Suddenly, as of today, My Yahoo Mail Classic page no longer has a sign-out option. There was also a freezing today as I was deleting extra contacts. Why is the Yahoo Ma… (read more)

Suddenly, as of today, My Yahoo Mail Classic page no longer has a sign-out option. There was also a freezing today as I was deleting extra contacts. Why is the Yahoo Mail page suddenly a problem ?

Asked by vuyiswa 7 years ago

Last reply by iamjayakumars 7 years ago

  • Archived

Google homepage hijacked and settings disappear. Why?

Everytime I start computer Mozilla becomes homepage. I am signed out of yahoo and gmail and FB. Bookmarks and add-ons all disappear. Ran ZoneAlarm scan and Windows scan.… (read more)

Everytime I start computer Mozilla becomes homepage. I am signed out of yahoo and gmail and FB. Bookmarks and add-ons all disappear. Ran ZoneAlarm scan and Windows scan. Shows nothing. What do I do?

Asked by karenal 7 years ago

Last reply by cor-el 7 years ago

  • Archived

save as html default

Until last week, if I asked Firefox to save a page, the default was as html. Now all of a sudden it is txt! Useless, loses everything, and I keep forgetting to force it t… (read more)

Until last week, if I asked Firefox to save a page, the default was as html. Now all of a sudden it is txt! Useless, loses everything, and I keep forgetting to force it to html, How can I change the default to what it has always been? (And why in the world was it changed???) I'll go ahead and let the checker get the troubleshooting info, but don't see how that is likely to help. Bob Wilson

Asked by rlwilsonjr 7 years ago

Last reply by user633449 7 years ago

  • Archived

AT a remote hotel I was asked to revert to a more simplified version of Yahoo. How do I reverse that?

I have a very simple version of Yahoo mail and would like to revert back to my original with all the bells and whistles. I was asked to do this when at a remote hotel and… (read more)

I have a very simple version of Yahoo mail and would like to revert back to my original with all the bells and whistles. I was asked to do this when at a remote hotel and the internet connection was poor. Now I 'd like to reverse this.

Asked by kristinlasher 7 years ago

Last reply by philipp 7 years ago

  • Archived

"Download page images" - via plug in - doesn't work anymore

With FF 19.0.2 a problem has been noticed. I have an add on (not sure exactly which one - but I think it is fast fox because of the icon style) and if I am on a page with… (read more)

With FF 19.0.2 a problem has been noticed.

I have an add on (not sure exactly which one - but I think it is fast fox because of the icon style) and if I am on a page with lots of images I can RMB and go to an option "Download page images" and it downloads the images.

Nowadays it doesn't work.

Sorry if this is "annoying" me asking here, but I am not getting any help else where.

Asked by teeny_weeny 7 years ago

Last reply by Amit Kumar Thakur 7 years ago

  • Archived

There is a security update pop up that I have tried unsuccessfully to do. It's not happening and it's annoying

There is a pop up security update that comes up when I open or sometimes when I'm in the middle of another program on firefox. It says I need to install or download or so… (read more)

There is a pop up security update that comes up when I open or sometimes when I'm in the middle of another program on firefox. It says I need to install or download or something to that effect for security purposes. However, when I attempt to do that it just sits there and says that it is trying to connect to the server and it will sit there forever if I let it. So I just keep closing it sometimes with the tell me later button and lately with the close button. When I press the more info button it takes me to the mozilla firefox site but I don't find any info on this update that it says I need to have. HELP. I can't get rid of it and it is annoying to have it keep popping up all the time.

Asked by kittyintheraft 7 years ago

Last reply by cor-el 7 years ago