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Unable to open PDFs

I am unable to open PDFs from my bank. I tried the following steps; Change Default PDF Viewer: Go to Firefox Settings. Scroll down to the Applications section. … (read more)

I am unable to open PDFs from my bank. I tried the following steps;

Change Default PDF Viewer:

   Go to Firefox Settings.
   Scroll down to the Applications section.
   Find Portable Document Format (PDF) in the list.
   Change the action to Open in Firefox or Preview in Firefox.

Clear Bank Cache/Cookies:

   Go to Settings > Privacy & Security.
   Select Cookies and Site Data > Manage Data.
   Search for your bank's website and clear its data.

Asked by sfoulois 39 minutes ago

Firefox continues to freeze up even after many FF updates.

Firefox continues to freeze up even after many FF updates. I am running Ubuntu 22.04LTS. Firefox freezes for no apparent reason. I am lucky if I can just close the bro… (read more)

Firefox continues to freeze up even after many FF updates. I am running Ubuntu 22.04LTS. Firefox freezes for no apparent reason. I am lucky if I can just close the browser. But often times I must do a hard shutdown of my laptop. Since the problem first appeared about six (?) months ago there have been a number of Firefox updates, but this problem continues. When will it be fixed finally?

Asked by David 56 minutes ago

Your Browser is being managed by your organization

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others hav… (read more)

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others have said, I'm not an organization. There is an Enterprise policy .

Active Policy Name Policy Value ExtensionSettings {"firefoxhpsureclicksecurebrowsing@bromium.com":{"installation_mode":"blocked"},"firefoxhpwolfsecurityextension@bromium.com":{"install_url":"https://addons.bromium-online.com/wsx.xpi","installation_mode":"normal_installed"}}

I can't store or edit any bookmarks. How do I correct this? I need answers in very simple terms as I am very much a layman with computers. Thank You!

Asked by sitka-dog 3 days ago

Last reply by sitka-dog 2 hours ago

How do I keep Firefox from blocking Bluetooth?

For years, my Dell Latitude (Windows) laptop and devices connected to it via Bluetooth coexisted well. For this same time, I have used Firefox (latest version) only. Th… (read more)

For years, my Dell Latitude (Windows) laptop and devices connected to it via Bluetooth coexisted well. For this same time, I have used Firefox (latest version) only. The laptop connected to whatever Bluetooth device I was using and it worked when i used Firefox.

This changed about three months ago. According to my tech repairman, what has happened is that, although the (Windows) laptop connects with the Bluetooth devices, Firefox for some reason stopped allowing the Bluetooth signal to go through.

There has never been any notification from Firefox, never has been a way to edit a setting to allow Bluetooth to work, and no option(s) ever offered to allow Bluetooth to work.

Does anyone have a suggestion about fixing this; other than the obvious – use a different browser?

Thanks.

Asked by Txasslm 20 hours ago

Last reply by Txasslm 2 hours ago

Why does Firefox think I am in Norway when I am in France?

Why does Firefox think I am in Norway when I am in France? I use nordvpn for financial browsing but turn it off once I'm done. The VPN is not currently active, I have cle… (read more)

Why does Firefox think I am in Norway when I am in France? I use nordvpn for financial browsing but turn it off once I'm done. The VPN is not currently active, I have cleared cache and cookies and restarted Firefox and it still thinks I'm in Norway so search results are not accurate. Browser language is set to English and French. Thanks for any help in advance. UF

Asked by unionfan 3 hours ago

Suggest a feature - unhook

Hi Mozilla, i stumbled upon an extension called 'unhook' which allows to hide a wide selection of content from my view on youtube. This is amazing! Now I can watch my fa… (read more)

Hi Mozilla,

i stumbled upon an extension called 'unhook' which allows to hide a wide selection of content from my view on youtube. This is amazing! Now I can watch my favourite channels without annoying stuff on every side. I would really appreciate to have something of this kind as a native feature in Firefox. So please consider this a suggestion right away or point me towards the place where I can suggest this feature correctly - if there is such.

Thanks a lot for Firefox!

Asked by michaelsparfeldt 7 hours ago

Last reply by Paul 4 hours ago

Profiles -

Hi, When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwo… (read more)

Hi,

When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwords are saved, none of my sites recognized. I've been using Firefox for years. Everything I have is saved there. I just want my old stuff back. I'm signed in on my account, but can't see another profile that I can choose. My phone still has all the passwords and bookmarks from before but I I can't see what profile I'm signed in under. Can anyone help?

Thank you!


Katy

Asked by Katylnicholson 21 hours ago

Last reply by AliceWyman 5 hours ago

Favicon not loading in Firefox running under Linux Mint

I am in the process of switching from Windows 10 to Linux Mint (Cinnamon 22.3) as my daily operating system. My current Windows version of Firefox is 147.0.2, for Linux… (read more)

I am in the process of switching from Windows 10 to Linux Mint (Cinnamon 22.3) as my daily operating system. My current Windows version of Firefox is 147.0.2, for Linux it is 147.0.3. installed from the official repository - also known as the Software Manager in Linux Mint. I've configured Firefox exactly the same in both operating systems. Running under Windows when saving a Bookmark, Firefox displays the well known Globe Icon, but after reloading the page the Favicon appears immediately (provided it is available of course). Under Linux Mint this does not happen, even if one restarts Firefox. Only after a system reboot Favicons of revisited pages become visible. Is this a fundamental difference between the Windows and Linux version of Firefox or am I missing something? I've installed the Firefox extension for caching the favicon, but it made no difference, If I run it, still the Icon does not appear until system reboot. I couldn´t find an answer in the help database nor on the Internet in general.

This difference might seem insignificant for most people but for me it is. When shopping on the internet I bookmark a lot of pages of products to be able to make quick comparisons. The Favicon is of great help because it makes it easy to identify the different shops. Of course I could manually change the bookmark name to include the shop name, but Icons are a much better clue and leave more room in the bookmark name for other information.

Reinder

Asked by reinderrutgers 5 hours ago

BBC News and BBC iPlayer videos show black screen or error

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64. A video … (read more)

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64.

A video may play for a second or two, and then it's either a black screen, or an error message of "The content doesn't seem to be working."

On the same two laptops and VM, the Chromium Browser, and LibreWolf (a fork of Firefox?), have no issues playing the same videos.

Firefox version on all three systems is 147.0.3.

Any help/guidance welcome with thanks.

Asked by TechD 1 day ago

Last reply by TechD 6 hours ago

How do I permanently remove Google Trending Search from Firefox

Hello Mozilla, How do I permanently remove Google Trending Search from Firefox? May I ask: Please do not make such changes without obvious explicit warning? This is a … (read more)

Hello Mozilla, How do I permanently remove Google Trending Search from Firefox? May I ask: Please do not make such changes without obvious explicit warning? This is a time consuming nightmare. Regards Andrew

Asked by a.c.r 10 hours ago

Last reply by TyDraniu 8 hours ago

Shortcut favicons not syncing between devices

This is a new issue starting from FF 148.0.3 On my Windows desktop I create a folder, Research. I drag URLs into it for follow up, and on PC as extpected the shortcuts h… (read more)

This is a new issue starting from FF 148.0.3 On my Windows desktop I create a folder, Research. I drag URLs into it for follow up, and on PC as extpected the shortcuts have the site's icons.

Open FF on my Macbook at home and since this verion, no favionns until I open the respective pages.

Bug report I suppose. Non trivial.

Asked by Alex 8 hours ago

can no longer sign in to gmail

I can't sign in to gmail as I used to for years. (It works ok when I use Private Browsing, but that's inconvenient.) WHAT USED TO HAPPEN: when I was at the sign in page… (read more)

I can't sign in to gmail as I used to for years. (It works ok when I use Private Browsing, but that's inconvenient.)

WHAT USED TO HAPPEN: when I was at the sign in page, my password manager (Dashlane) filled in the username and then a screen asking to use the passkey. I said yes, and got in to Google with no problem.

NOW: the password manager fills in my username (my name at gmail.com) and when I hit "NEXT" in the sign in field I get email or phone l.com When I click in the field that disappears and my username appears. When I hit NEXT it goes back to "email or phone l.com". Same when I hit return. Same when I enter my phone number. SO maybe it's Dashlane (my password manager)? But when I disable that and TYPE my username (or phone number) in the field, same stuff happens.

BUT when I use a private browser window, the gmail sign in works as before, and so that's what I've been using -- but it's not convenient having 2 windows open. Before it was just a tab in one window. What changed? Why? Can I change it back? Thanks!

Asked by Geo's Firefox 2 days ago

Last reply by jonzn4SUSE 10 hours ago