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Passwords Lost

Dear Sir/Madam After the update toFirefox 145, I lost all my Passwords. The Firefox/Mozilla account keeps showing me that my password for login is incorrect when it corre… (read more)

Dear Sir/Madam

After the update toFirefox 145, I lost all my Passwords. The Firefox/Mozilla account keeps showing me that my password for login is incorrect when it correctively saved on my computer, and I have wrriten it down in my notebook.

Regards.

DR CLEMENT AKATENG MD

Asked by DR CLEMENT AKATENG MD 2 months ago

Last reply by Paul 2 months ago

WEb pages opening very very slow.

Since the 145.0.2 update web pages are loading very sloooooooow. Also, images are loading very slowly, if they load at all. At the start pages would not load at all then … (read more)

Since the 145.0.2 update web pages are loading very sloooooooow. Also, images are loading very slowly, if they load at all. At the start pages would not load at all then about a week they started loading but very slow as mentioned. Any ideas/help will be very much appreciated. I am using Windows 11.

Asked by Jayhawk714 3 months ago

Last reply by jonzn4SUSE 3 months ago

Group Tab "save and close group", where are the Group Tab saved to, and where do I open them from?

Using Firefox 145.0 (64-bit), "Firefox is up to date" on PC with Windows 11 Pro. I was so pleased when Firefox's Group Tabs arrived. I often have about 12 tabs open to do… (read more)

Using Firefox 145.0 (64-bit), "Firefox is up to date" on PC with Windows 11 Pro.

I was so pleased when Firefox's Group Tabs arrived. I often have about 12 tabs open to do Railway research. So I thought, Group Tab, great idea. Save a group of tabs as one tab. Instead of creating a Bookmark Folder and each time opening all bookmarks from said folder, what better way to do than opening one tab. Or so I thought. I also created a "SHIP" tab for my hobby in the shipping industry, so I could have two group tabs that could be collapsed making the tab bar tidier. I saved an closed each group tab then closed down my PC. Next on restarting, Firefox starts up automatically as chosen by me. Both RAIL & SHIP tabs reappeared without me doing anything. Great! However yesterday, I inadvertently opened another Firefox window, forgot it was opened. So when I shut down my PC, I closed the Firefox browser and then discovered the over Firefox window I had opened. Closed it shut down my computer. Of course when I opened my PC today, Firefox started automatically, but with the tab that I had open in the last Firefox window. No problem I thought, I will just open the saved Group Tabs. It was a problem, where are the Group Tabs saved? Could I find the location? NO! I looked in Bookmarks, all the various History lists, even the down arrow to list all tabs. Nothing, the Group Tabs are none existent. I have checked on the "about:config" section for Group Tabs and everything is enabled "true". So where are the Group Tabs saved? I have been with Firefox for around 14 years, often citing it as the best browser. But over the last five years I find myself using Chrome more and more. Chrome has Group Tabs which do not not need the users to save them, they are saved automatically, and are easily found on opening the Chrome browser. Why doesn't Firefox have this?

Asked by raylongdog 3 months ago

Last reply by G.W. 2 months ago

Passwords disapear when firefox closes

It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords… (read more)

It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords don't work forcing me to change them, and I would have to do another password save, but if I forget to do it and close the browser all the passwords are delete. I did not have this problem prior to this new install.

Also I prefer to use Firefox as a browser I feel it is way better than Edge and Chrome even though it doesn't work one a two websites I need to use. one only works on chrome the other only works on edge.

Let me know if you need other information.

Stephen Richards [edited emails from public community support forum]

Asked by sprichards53 4 months ago

Last reply by sprichards53 3 months ago

Specific pages often doesn't load all the way

One page of my online scheduling software often doesn't load all the way. It's a list of clients, not super-long. It often only loads the first 10-15 names (out of about … (read more)

One page of my online scheduling software often doesn't load all the way. It's a list of clients, not super-long. It often only loads the first 10-15 names (out of about 80). Eventually this pop-up appears: "This page is slowing down Firefox. To speed up your browser, stop this page."

I'm on a Windows 10 desktop with PLENTY of speed/memory. That's not the issue, unless Firefox isn't using the computer optimally.

I've been having tons of issues with Firefox so a few days ago I did a "Refresh." This helped, but obviously didn't fix this particular issue.

Asked by douggoesshopping 3 months ago

Last reply by douggoesshopping 3 months ago

handoff to awesome bar

not really a request for help since release 147.0.3 searches handoff to awesome and can't be changed by using about:config dropping back to 145.0.2 allows prevention … (read more)

not really a request for help since release 147.0.3 searches handoff to awesome and can't be changed by using about:config dropping back to 145.0.2 allows prevention

Asked by Duffa 4 weeks ago

Last reply by Agent virtuel 4 weeks ago

Videos lag on YouTube after latest Firefox update.

This is where you describe the issue in detail. Explain what’s happening (e.g., “Videos keep freezing after 10 seconds”). Mention when it started and what you already tri… (read more)

This is where you describe the issue in detail.

Explain what’s happening (e.g., “Videos keep freezing after 10 seconds”).

Mention when it started and what you already tried.

Include your Firefox version (you can find it under Menu → Help → About Firefox).

Asked by MD Saiful Islam 4 months ago

Last reply by MD Saiful Islam 4 months ago

  • Solved

Firefox on MacOS Tahoe "freezes" after closing and re-opening my laptop

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen… (read more)

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

  • It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
  • I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
  • The bug still happens if I'm not focused on the Firefox window but on a different app.
  • The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

  • Updating my OS.
  • Restarting my laptop.
  • Disabling hardware acceleration.
  • Disabling themes and extensions.
  • Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

Asked by leejasper851 3 months ago

Answered by leejasper851 2 months ago

Get rid of user profile pop-up

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere abo… (read more)

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.

Asked by bjamsden 3 months ago

Last reply by barry44 5 hours ago

  • Solved

Warning: Potential Security Risk Ahead

I have an website which I prior to this error message have visited many times on Firefox and had no problems. Recently though around two days ago I noticed that I couldn'… (read more)

I have an website which I prior to this error message have visited many times on Firefox and had no problems. Recently though around two days ago I noticed that I couldn't get in and was met with the following message "Warning: Potential Security Risk Ahead". I can't bypass it apparently and I really need to be able to access this site as it's a University site.

I can access the site on other browsers such as Chrome and Edge but I use Firefox as my default browser and I'd like to keep it that way. I'd appreciate any help I can get.

Said link: https://canvas.gu.se/

Asked by niknosrati 3 months ago

Answered by niknosrati 3 months ago

autofill with bitwarden

I have firefox as my default browser with Bitwarden extension. I use yahoo and sign in for browser. I also have outlook for email. Maybe a month back, when signing into y… (read more)

I have firefox as my default browser with Bitwarden extension. I use yahoo and sign in for browser. I also have outlook for email. Maybe a month back, when signing into yahoo, I would type in the first few letters and bitwarden login options would appear. They still do but selecting one seems to do nothing now. If I open bitwarden and try autofill from the login file, it says it cannot autofill, items must be copied and pasted. Its odd that in yahoo home page login the options appear but do not autofill as they used to maybe a month ago.

Asked by Perry Burke 3 months ago

Last reply by jonzn4SUSE 3 months ago

Title bar not showing in version 145

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the tit… (read more)

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the title bar option and then check the title bar option, the title bar will appear, but when I close firefox and then restart firefox the title bar is gone.

Asked by John 4 months ago

Last reply by Dale H. Cook 2 months ago