Firefox Community Forum

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anything. The page starts responding after about 10 seconds from last interaction.

Compared to Chrome, I can play 20 YouTube videos at once and everything works fine.

The problem only occurs on YouTube. Sites like CDA and Jellyfin work fine.

Sys: Latest Windows 11 I5-10400F Intel Arc B580 RAM 32GB 2133 MT/s

Hello,

I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11.

The headphones are properly connected to Windows and work correctly with other browsers (Edge, Chrome).

Windows shows the headphones as the default output device (stereo), and test sounds play through them.

However, in Firefox, the audio does not go through the headphones. Instead, it plays very loudly through the laptop speakers.

The problem started today; there were no issues for about a year.

I have tried reconnecting/reinstalling the headphones, but it did not help. Drivers are also up to date.

Could you please advise how to make Firefox correctly use my Bluetooth headphones as the audio output device?

Thank you for your assistance.

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

• Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
• Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
• Disabled Extensions (Did Not Resolve)
• Disabled Privacy Settings (Did Not Resolve)
• Cleared Cookies, History, Cache (Did Not Resolve)
• Cleared Forms (Did Not Resolve)
• Tried Private Window (Did Not Resolve)
• Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

I noticed I cannot log on to amazon.ca or shaw.ca anymore on firefox, why?

Hi folks -

I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap my head around how to approach restructuring my current setup. In particular, do these profiles *all* sync with my mozilla account? Or do I need a separate mozilla account for each profile? (if so, that sort of defeats some of the utlity here unless you're sharing the PC).

I can't tell from the support article, doesn't seem to address this, but you do need to login again if you set up a new profile.

Thanks, Patrick

how do I get the house tab onto my tool bar? my lap top has it so when I close a window it goes to main Mozilla window. on my desk top there is now house to press when I leave a window it closes the home window.

I use Microsoft Office 10 Outlook (version 14) for my email. In the past , if I did "file, email link" from Firefox, it would open my MS Office Outlook... As of today , "mailto" now wants to use Gmail or Outlook (web version), and I can see no options to use MS Office Outlook.

Help !!

https://www.aiou.edu.pk/

This website not open

issue

Warning: Potential Security Risk Ahead

In doing some trouble shooting they had me clear my cash and I now have to enter the login info for each program where in he past FF entered it automatically.

I can find no way to get FF to do so again.