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The links to my bookmarks are dead in foxfire

I can not access my bookmarks links, the bookmarks are there, but the links to the internet is dead. I still have access to my home page, though the bookmarks links are d… (read more)

I can not access my bookmarks links, the bookmarks are there, but the links to the internet is dead. I still have access to my home page, though the bookmarks links are dead. How can I fix this? Thank you for you help in this matter. Gary

Asked by gary.loretz 4 months ago

Last reply by gary.loretz 4 months ago

Issues with bank of america online account using Firefox

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, e… (read more)

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, every action I take results in being sent back to the sign on screen. After clearing with Quicken Support as requested by BOA, I was directed to use a different browser which worked normally. I was told by BOA that the issue was with Firefox.

Asked by rldj 4 months ago

Last reply by Denys 4 months ago

  • Solved

Pop-Ups

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, bu… (read more)

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, but they immediately return.

Asked by artyfitz 4 months ago

Answered by James 4 months ago

  • Solved

Perte de touts les marques page.

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss… (read more)

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss was due to a CCleaner cleanup using their latest update. After the data was lost, I tried running another CCleaner cleanup, but this time it didn’t delete the bookmarks. So I honestly have no idea how this could have happened. These were bookmarks I had saved over many years... It’s a disaster.

PLZ Help

Asked by evariste499 4 months ago

Answered by evariste499 4 months ago

  • Locked

Why do I have to provide so much personal information when making a donation to Mozilla?

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to d… (read more)

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to do that, I was asked for my home address. It's a general rule of internet marketing that people who use the internet would rather do anything than pay for something, so it's bad psychology to impose unnecessary conditions when you're asking for a donation. I don't have to provide my home address when I make donations to other organisations, so why does Mozilla need my home address? I apologize if this is the wrong place to ask this question, but I can't find anywhere else to ask it!

Thanks,

Shaun.

Asked by Shaun Rawlings 2 months ago

Last reply by Denys 2 months ago

secure connection

I cannot visit www.lancastergc.co.uk now after years of accessing it. please help me connect it again without the following error notice:- Secure Connection Failed An e… (read more)

I cannot visit www.lancastergc.co.uk now after years of accessing it. please help me connect it again without the following error notice:-

Secure Connection Failed

An error occurred during a connection to www.lancastergc.co.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Asked by oaklan 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firfox tabs crashing

I recently swapped to firefox and have had issues with my tabs crashing. There are days where a tab will repeatedly crash, or not at all. It always crashes on 1 tab. I've… (read more)

I recently swapped to firefox and have had issues with my tabs crashing. There are days where a tab will repeatedly crash, or not at all. It always crashes on 1 tab. I've tried most of the suggested solutions, profiles change, addon troubleshooting, hardware acceleration, updating/reinstalling. Currently on windows 11.

Asked by kwakd85 4 months ago

Last reply by kwakd85 4 months ago

  • Solved

The disabled feature still has a picture in the picture when unchecked.

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchec… (read more)

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchecked picture in picture, yes, the problem still exists.

Asked by nerkalis 4 months ago

Answered by nerkalis 4 months ago

  • Solved

Change email address used in "From" line when clicking on email link in web page

How do I change the email account inserted by Firefox when I click on an email link? I have previously changed the main email address (added secondary address, swapped s… (read more)

How do I change the email account inserted by Firefox when I click on an email link?

I have previously changed the main email address (added secondary address, swapped secondary for primary, deleted secondary) but when I click an email link in a web page to write an email to the web page business, the old deleted email account is used instead of the new one. This old address is not listed at all as far as I have seen in my Mozilla Account.

Asked by Oldneweng 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

не могу синхронизировать старые данные

после входа на пк у меня не было защитного ключа и после этого я не могу на аккауне синхронизировать пороли которые есть у меня на телефоне, их просто нет

Asked by https 4 months ago

Last reply by Denys 4 months ago

Today my firefox search/AI settings and data collection were turned back on

Today on my (android) phone I received a Firefox update. I have auto update turned off, so I don't know when it was initially available, but I installed updates on all ap… (read more)

Today on my (android) phone I received a Firefox update. I have auto update turned off, so I don't know when it was initially available, but I installed updates on all apps late this morning. It reset all of my privacy and search settings. I first noticed because it was giving me google and firefox suggestions as I typed, and I find all autocomplete/suggestions to be annoying and not helpful, so I have always had this turned off as I NEVER want any suggestions. Finding that I checked my other settings, and found that all AI, Firefox Suggest, and usage/diagnostic data were all turned on which were not earlier in the day. I always have this garbage OFF.

After work I checked all of my devices. All of them are set to update automatically but one. That is the only device that did not reset my privacy and search settings, but as soon as it updated it did. (none of my other settings seem to be impacted, as other things I've changed are still there).

Is this going to be standard practice now? I don't even get notifications when it is updated so how will I know to turn this off? Do I just have to check every day? I did a security check just a week ago and all of my settings were off. I do this every few weeks as windows likes to change my settings and install apps I don't need with updates so I regularly check all my apps privacy settings on my phone and PCs.

Is this a known issue? Is this going to be resolved? I don't like when companies collect my data after I have turned it off.

Asked by jnsmith79 4 months ago

Last reply by jnsmith79 4 months ago

Desktop link to Firefox issue

After installing Firefox on a new Windows 11 computer, when I click on the Desktop icon, a Firefox window opens but it doesn't open previous Tabs and the Application menu… (read more)

After installing Firefox on a new Windows 11 computer, when I click on the Desktop icon, a Firefox window opens but it doesn't open previous Tabs and the Application menus does not work. I can open new Tabs though and it downloads websites. If I click on the Firefox icon on the Windows Taskbar, Firefox operates normally.

Why doesn't the Desktop icon start Firefox so it works correctly?

Thanks

Wayne Carpenter

Asked by Wayne Carpenter 4 months ago

Last reply by Wayne Carpenter 3 months ago

  • Solved

Picture-in-Picture closes on resize or float

Using hyprland, in one specific firefox profile, whenever I toggle PIP and resize it to be smaller than its original size or toggle float on the window, it just closes. T… (read more)

Using hyprland, in one specific firefox profile, whenever I toggle PIP and resize it to be smaller than its original size or toggle float on the window, it just closes. Trying it in a different firefox profile, none of these issues are present.

Asked by c0ntactm3w1th 4 months ago

Answered by c0ntactm3w1th 4 months ago

  • Locked

Blasted Federal Government keeps changing the rules Cannot get in they blame M/FF

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Go… (read more)

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Gov or another website. It was horrible, but I FINALLY got the Olde Marine & Myself 2 Different accounts (i.e. 2 different email addresses) in Login.gov. VA has continued making changes & since Friday I can not get into "My Healthy Vet

i.e. I go through the steps & when I type in the e-dress & password MY PHONE SHOULD RING with a numeric code.  Once I type in the Numeric Code, I can continue to scramble around trying to access our pharmacy or our 'care team' in the VA system.

I watch the screen, nothing happens. I wait for the phone call nothing happens. I look in my email box & there is a message from Login.Gov that a code was sent to me. NOPE.

I have no idea why. as a cat like nosy person, I am always needing to know why. What is wrong? Is it the government & if so forget it as they most likely won't answer the phone. Is it Charter Spectrum? Is it Mozilla Firefox? (whine) I am beyond my paygrade here. Please someone who can talk to olde Phartes... MAYBE this could be SPECTRUM/Charter??? They are a royal pain in the tush. sending mail to spam that is not & ignoring that I tell them it is real; changing font sizes when I am typing; & other crummy stuff.

Asked by 3OldeSaoirse 4 months ago

Last reply by Paul 4 months ago