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unwanted notifications

getting unwanted notifications from d35nd28hubcc73d4frm0.spanchaintech claims its from Mozilla Firefox telling me Trojan Virus detected! System alert! McAfee license e… (read more)

getting unwanted notifications from d35nd28hubcc73d4frm0.spanchaintech claims its from Mozilla Firefox telling me Trojan Virus detected! System alert! McAfee license expired! and tries to direct me to a site taking payment to upgrade my McAfee account My McAfee account has not expired Running a scan reveals no viruses or problems BUT - I can't find how to get rid of the notifications How do I get rid of the notifications?

Asked by kas5612188 2 months ago

Last reply by James 2 months ago

java script is not working even though in settings it says it is enabled.

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me tha… (read more)

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me that they need javascript enabled in order to work.

Asked by c.hixson 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

customize new tab

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only option… (read more)

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only options for a new tab are either Firefox homepage or blank page. I am trying to find a way to have my preferred homepage open when I open a new tab.

Asked by Stabdys 3 months ago

Last reply by Agent virtuel 3 months ago

Unable to log into hotmail/outlook with firefox

Hello I am unable to log into my email the below message keeps popping up. "Please retry with a different device or other authentication method to sign in. For more detai… (read more)

Hello I am unable to log into my email the below message keeps popping up. "Please retry with a different device or other authentication method to sign in. For more details, please see this link" I have reset my password still having the same issue. Please assist!! thank you!:) Georgia

[email removed]@hotmail.com

Asked by gdounis27 3 months ago

Last reply by jonzn4SUSE 3 months ago

PASSWORD TIMEOUT

The master password really needs a timeout setting unknown to me my computer was hacked I fell asleep with my Firefox browser open and they logged into my bank account th… (read more)

The master password really needs a timeout setting unknown to me my computer was hacked I fell asleep with my Firefox browser open and they logged into my bank account the only reason I caught it was because I got a email stating I had logged in my bank account I was lucky I caught it fast and changed my bank password and removed the virus. Yes I know I should of logged off but I got side tracked and fell asleep. The timeout option on password managers are universal except for the Firefox password manager.

Asked by hrlyrider99 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Question About Newtab@mozilla.org.xpi

Hello Mozilla Support Team, I recently noticed a file named Newtab@mozilla.org.xpi on my system and wanted to confirm its purpose. My Firefox browser is working normally… (read more)

Hello Mozilla Support Team,

I recently noticed a file named Newtab@mozilla.org.xpi on my system and wanted to confirm its purpose. My Firefox browser is working normally, and I have not observed any suspicious behavior, but I want to make sure this file is legitimate and part of Firefox’s features.

Could you please clarify if this file is a standard component of Firefox, especially related to the new tab page functionality?

Thank you for your help!

Best regards.

Asked by Repairtools2025 3 months ago

Last reply by TyDraniu 3 months ago

Turning off video popups

Many web pages that have a video header will launch the video in a popup window after you scroll past the header. There are no user controls in the popup window, and c… (read more)

Many web pages that have a video header will launch the video in a popup window after you scroll past the header.

There are no user controls in the popup window, and clicking 'block popups' and turning off 'enable p-n-p controls' had no effect on them.

Is there a a setting that will stop these video popups from automatically launching? They eat up a lot of memory, and are a pain to turn off manually.

Thanks.

Asked by rasmith505 3 months ago

Last reply by Agent virtuel 3 months ago

Feedback - Sidebar - Notifications

I just received a toast from a sidebar app. Unsolicited notifications are the fastest way to get me to dump your app. I recommend Mozilla implement user-level control to … (read more)

I just received a toast from a sidebar app. Unsolicited notifications are the fastest way to get me to dump your app. I recommend Mozilla implement user-level control to disable notifications from sidebar apps. In theory, Mozilla is already supposed to be respecting my preferences on notifications. I have authorized notifications from only one website, and it wasn't the one for which I received this notification. There's a disconnect there.

Asked by nflowers 3 months ago

Last reply by James 3 months ago

Ciao - I HAVE TO LEAVE FIREFOX

I AM SENDING TWO SCREENSHOTS IN ORDER FOR YOU TO SEE WHY I AM SAYING GOOD BYE TO FIREFOX OVER 4000 OF RESOURCES AS YOU CAN SEE AND FIREFOX HAD 4 TABS OPEN ALL OF THEN JUS… (read more)

I AM SENDING TWO SCREENSHOTS IN ORDER FOR YOU TO SEE WHY I AM SAYING GOOD BYE TO FIREFOX OVER 4000 OF RESOURCES AS YOU CAN SEE AND FIREFOX HAD 4 TABS OPEN ALL OF THEN JUST OPENED UP SO THEY WERE NOT YET CONNECTED TO ANY WEBPAGE.

I CANNOT SPEND HOURS TRYING TO FIX THIS

SO I AM MOVING TO ANOTHER BROWSER

I JUST WANTED TO SAY CIAO

Asked by DA Mozilla 3 months ago

Last reply by Mark 3 months ago

I want my Firefox browser to ask password when launching it

It is about Master Password. Before the updates, users need to enter the password before they can continue using Firefox. After several updates it turns into Primary Pass… (read more)

It is about Master Password. Before the updates, users need to enter the password before they can continue using Firefox. After several updates it turns into Primary Password which doesn't work the way before. It now allows user to close the password input box and they can continue using the browser. I found this out after my nephew uses my PC and he uses Firefox and I noticed he was able to gain access on my browser. Lots of opened Tabs has been closed out. How can I bring back the old Master Password function which allows you to basically lock your Firefox? The new function Primary Password is a downgrade security feature.

Asked by sumalajp 3 months ago

Last reply by Paul 3 months ago

System requirements for Firefox for computers

I apologize for repeating the question, but I wanted to write about the system requirements for the computer. Where can I find this information, and if something has chan… (read more)

I apologize for repeating the question, but I wanted to write about the system requirements for the computer. Where can I find this information, and if something has changed, what are the system requirements for the computer?

Asked by Stepan12901 3 months ago

Last reply by Paul 3 months ago