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Gmail sign-in: Firefox asks me to insert a security key instead of asking me to scan my fingerprint

I have a fingerprint scanner and a slot for a security key, but I have never used a security key, either in the slot or a USB plugin. When I try to go to Gmail, I enter … (read more)

I have a fingerprint scanner and a slot for a security key, but I have never used a security key, either in the slot or a USB plugin.

When I try to go to Gmail, I enter my gmail address, and then Firefox pops up a screen wanting me to insert my security key, and there are no buttons to change how I verify my identity.

I've hunted all around for what setting in Firefox is causing it, but no luck so far. Ideas?

Asked by Robert Bart McCormick 6 months ago

Last reply by th2k 3 weeks ago

translate

Hello Mozilla Firefox Team, I would like to request that Firefox include the Somali language for website translation. I choose Firefox because I have been told it is mo… (read more)

Hello Mozilla Firefox Team,

I would like to request that Firefox include the Somali language for website translation.

I choose Firefox because I have been told it is more secure, but currently, it does not support Somali. This makes it difficult for me to read news and websites in my native language.

Adding Somali support would provide a better user experience for Somali speakers and improve access to online information. It would also encourage me and others to continue using Firefox as our preferred browser.

Thank you for your consideration Abdi

Asked by Abdiazizadam 1 month ago

Last reply by Paul 1 month ago

The front page of Firefox shows icons for websites, which you can click to go there. But it won't let me change details.

Each time I click a particular icon, it goes to a page to set up an account for that website. But I already have an account there. How can I change the icon to go to my… (read more)

Each time I click a particular icon, it goes to a page to set up an account for that website. But I already have an account there. How can I change the icon to go to my account instead of the setup page?

Asked by ericdxsmith 1 month ago

Last reply by Paul 1 month ago

Open Firefox in previous active tab?

I may have asked this before, When I launch Firefox, it opens the tab to the right of the active tab in the previous session. When I close a tab, it opens the tab to th… (read more)

I may have asked this before, When I launch Firefox, it opens the tab to the right of the active tab in the previous session. When I close a tab, it opens the tab to the right.

Am I wrong, or is that precisely the opposite of what you would expect or want?

Can someone please explain the logic of this? Is there anything that can be done about it?

I have this addon Select After Closing Current. Can I get some advice to set it up to work?

Also, why are there two product pages for it? link text

Asked by noel_envode 5 months ago

Last reply by TechHorse 4 months ago

Gmail Freezes while using Mozilla

I have noticed in the last two week severe problems with Gmail freezing while I am using Mozilla Firefox as my browser. Here is the message I got today: style nonce="Zb… (read more)

I have noticed in the last two week severe problems with Gmail freezing while I am using Mozilla Firefox as my browser. Here is the message I got today:

style nonce="Zbhxq2KKGwv3dhsUaR9DSA">#loading {display:none}</style>Javascript must be enabled in order for you to use Gmail. However, it seems Javascript is either disabled or not supported by your browser. Learn more at our <a href="https://support.google.com/mail/bin/answer.py?ctx=gmail&answer=6557&hl=en&authuser=0">Help Center</a>.

HELP. I may have to switch browsers. My email is not usable!

Jon Finger

Asked by jonfinger 6 months ago

Last reply by eljaytulloch 5 months ago

Could not place an order with e bay.

Not sure if I had an option to best describe. I have previously ordered on ebay. Tonight I was not allowed. I am sure if I use a different browser, I would be able to … (read more)

Not sure if I had an option to best describe. I have previously ordered on ebay. Tonight I was not allowed. I am sure if I use a different browser, I would be able to place the order. I previously have ordered from Herbalife. I could use foxfire and then there was a change and I could not place the order with Herbalife. I order over the phone for a time and then I decided to use a different browser and when I did the order went through as previously. Now I seem to have the same problem with ebay. Can you help me to know what I can do to be able to use all of my apps with foxfire?

Asked by jajones1951a 5 months ago

Last reply by jonzn4SUSE 5 months ago

Unable to log into my bank account

I've noticed recently that I am unable to log into my bank account when I use Firefox and have to use the Microsoft Edge browser instead. I've used Firefox as my primary… (read more)

I've noticed recently that I am unable to log into my bank account when I use Firefox and have to use the Microsoft Edge browser instead. I've used Firefox as my primary browser for years and began experiencing the problem in the last month or so. Any suggestions on how to remedy the problem?

Asked by jkink150 5 months ago

Last reply by Denys 5 months ago

https://errors.edgesuite.net/18.5c4ce17.1757455779.75f28149

I am trying to log onto Fidelity.com and I keep getting an access denied message. I turned off the Mozilla VPN but the error still occurs I have no idea how to fix this … (read more)

I am trying to log onto Fidelity.com and I keep getting an access denied message. I turned off the Mozilla VPN but the error still occurs

I have no idea how to fix this or why it suddenly started happening. Fidelity tells me it's my browser.

Any ideas apprecaited

Asked by Joe 5 months ago

Last reply by Paul 5 months ago

Point Releases

Is there any way to find out if a point release is coming? In other words, I'm running 142.0.1. I'd like to know if a 142.0.2 is going to be released. Not necessarily … (read more)

Is there any way to find out if a point release is coming? In other words, I'm running 142.0.1. I'd like to know if a 142.0.2 is going to be released. Not necessarily when, but just if one is in the works and will be released at some point.

Thanks.

Asked by eljay69 5 months ago

Last reply by acrae 5 months ago

CUSTOMIZING HEADERS AND FOOTERS WHEN PRINTING

How can I customize the headers and footers of a print job? Specifically, I want to change where the header and footer info appear on the page, i.e., left corner, center… (read more)

How can I customize the headers and footers of a print job? Specifically, I want to change where the header and footer info appear on the page, i.e., left corner, center, right corner. I'm using Firefox Browser version 141.03. Under Print > Options, the only option is to show or not show the headers and footers. There is no option to EDIT them. Thank you.

Asked by LaQuifa Gonzalez 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Mozilla doesn't click elements on first google page. Neither "people ask" elements, nor "more images"

Browser doesn't click elements on first google page. Neither "people ask" elements, nor "more images" and images even. But only on the first page. When I change to "image… (read more)

Browser doesn't click elements on first google page. Neither "people ask" elements, nor "more images" and images even. But only on the first page. When I change to "images" tab, then it's ok. Plus doesn't click elements like left, right arrow on images on reddit.

Tried without extensions, new profile. All the same.

Asked by pub00812 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Flatpak - No embedded Media/Video Playback

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel. Recently i switched from distro specific package managers to flat… (read more)

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel.

Recently i switched from distro specific package managers to flatpak as my application provider. The firefox flatpak won't play most embedded Video/Media on applications like in-browser fediverse clients, forums, blogs or wikis. Youtube works without any issues, Twitch is fine until there is an adbreak. Then it sometimes stops with the supported format/mime error (screenshot appended), only recoverable by cache-dismissive reload.

I used this Article https://support.mozilla.org/en-US/kb/audio-and-video-firefox and the links it contains to debug without any success. None of these samples play. just shows supported format/mime error https://test-videos.co.uk/bigbuckbunny/mp4-h265 At this test website 1. and 3. example won't play. I provided a screenshot before and after trying to click play on all the examples. https://www.tekeye.uk/html/html5-video-test-page

Contrary to the observed behavior about:support#media claims Software Decoding supported for everything except HEVC.

Chromium Flatpak has no such issues. So i copy the video url and play it with chromium. You can see: dire times.

Asked by ea8e27aa-3e5c-4e3f-89df-317234589d08 5 months ago

Last reply by jonzn4SUSE 5 months ago

After last update, more that 5 open tabs cause computer to freeze

When I have multiple tabs open, around the 6th tab, the entire computer freezes. I have to press the physical button to shut down and restart. This behavior started with … (read more)

When I have multiple tabs open, around the 6th tab, the entire computer freezes. I have to press the physical button to shut down and restart. This behavior started with the last Firefox update. It doesn't happen when I use Brave browser. What changed to cause this?

I'm running Mozilla Firefox for Linux Mint mint 100 - 1.0 version 141.0.3 (64 bit) on Linux Mint 22.1 Cinnamon. These are the latest versions of Mint and of Firefox for Mint.

Asked by Rhonda67 5 months ago

Last reply by Kiki 5 months ago