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  • Archived

Firefox Issues After Update

I don't know what you're doing but EVERYTIME I do an update lately, something goes wrong. Today after update, my STGs are affected and ALL ARE GONE. I do NOT believe th… (read more)

I don't know what you're doing but EVERYTIME I do an update lately, something goes wrong. Today after update, my STGs are affected and ALL ARE GONE. I do NOT believe this is their fault. And you put this dang auto Startpage when launching window, I did NOT ask for that. I am so pissed, how do I get them all back? I had things I was working on that were very important. What else did you add to FF that I don't know about? I don't want your updates anymore. You screwed me big time. And I don't want the extensions YOU think I should have: Google, eBay, Bing, etc. wasting my space. I'm not the only one either, seen lots of complaints.

HOW DO I GET THOSE TABS BACK??????

Asked by jj 7 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Translation feature not working

Translation feature is not working here: https://yoyaku.ariake-ferry.com/ReservationSelectDay.aspx Even though it is working perfectly fine on their homepage. Hopefully M… (read more)

Translation feature is not working here: https://yoyaku.ariake-ferry.com/ReservationSelectDay.aspx

Even though it is working perfectly fine on their homepage. Hopefully Mozilla can fix this.

In the mean time: how can I *force* the translation feature to appear?

Asked by thany 8 months ago

Last reply by Agent virtuel 5 months ago

I cannot access legitmate websites

I tried to reach the following adress: https://www.itu.int/harmful-interference-to-rnss/ and I received this message on my browser: 400 Bad Request -Request Header Or Co… (read more)

I tried to reach the following adress: https://www.itu.int/harmful-interference-to-rnss/ and I received this message on my browser: 400 Bad Request -Request Header Or Cookie Too Large

When I tried from a different browser it was accessible.

Asked by akakkouras1 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Archived

Policies.json – disable updates for a single add-on.

Hello everyone, Listen, I don't understand. I just asked the question, it was published, but once I closed my account, it disappeared. 1 - I would like to disable update… (read more)

Hello everyone,

Listen, I don't understand. I just asked the question, it was published, but once I closed my account, it disappeared.


1 - I would like to disable updates for a specific add-on. Do you know how to do this ? I couldn't find anything in the GitHub help files for commands in Policies.json.


2 - I have another question, in case any of you happen to know the answer. I want to put “my lists” in two columns in µBlock Origin. CSS isn't working for me anymore.

CSS on Reddit

Thank you.

Asked by Maleficient 6 months ago

Last reply by Maleficient 6 months ago

  • Solved
  • Archived

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Archived

Lost of access to the email of my old mozilla accounts and i have lots of saved informations on there.

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymor… (read more)

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

Asked by Linda Mueller 6 months ago

Last reply by George Kitsoukakis 6 months ago

  • Solved
  • Archived

youtub not loading says no internat connection on windows11

im using firefox on windows11. youtube does not load and says no internet connection but other websites work fine. i tried syncing time udating the browser and checking D… (read more)

im using firefox on windows11. youtube does not load and says no internet connection but other websites work fine. i tried syncing time udating the browser and checking DNS. Still not fixed. What else can i do

Asked by Mohammad zarif Abdulrahman 6 months ago

Answered by Mohammad zarif Abdulrahman 6 months ago

  • Archived

What happens to the temp data and cookies when I close a Container tab

Hello, FF support forum, I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that t… (read more)

Hello, FF support forum,

I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that they are mini versions of the dump-cookies-temp-data when I close Firefox entirely? I would so love that functionality.

Regards, G.W.

Asked by G.W. 7 months ago

Last reply by Mark 6 months ago

  • Solved
  • Archived

libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat

When I try to run firefox 141.0 (Linux x64) I get: libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat Couldn't load XPCOM. Is there a way to fix this? I'm using … (read more)

When I try to run firefox 141.0 (Linux x64) I get:

libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat Couldn't load XPCOM.

Is there a way to fix this?

I'm using Slackware 14.2.

Asked by dstalkowski 7 months ago

Answered by dstalkowski 6 months ago

  • Archived

Firefox app

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how … (read more)

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how do I turn it on without going through Mozilla's selling site?

Asked by beiannorma 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Can't enable 2FA on Mozilla account

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the bac… (read more)

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the backup codes and I even get the email confirming the recovery phone number was added. On the Mozilla accounts page 2FA turns to enabled. (I'm on Windows11 with latest Firefox browser version)

However after a simple refresh, it turns back to disabled. I repeated the process and same thing happens. Same even on Firefox Android. What could be the issue here?

Asked by Joni 7 months ago

Last reply by Kiki 6 months ago