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  • Solved

Websites say WebGL not supported by browser

Anything using WebGL in-browser tells me that my browser doesn't support it. https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled … (read more)

Anything using WebGL in-browser tells me that my browser doesn't support it.

https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card." but I updated it to the most recent drivers and the issue is still happening. Graphics card is an AMD Radeon RX 6600 XT.

Asked by Jack 3 weeks ago

Answered by Jack 2 weeks ago

Open a specific page or set of pages

https://drive.google.com/file/d/1c66u.../view?usp=drive_link My option to "Open a specific page or set of pages" has vanished!!! Originally a page I play backgammon at … (read more)

https://drive.google.com/file/d/1c66u.../view?usp=drive_link

My option to "Open a specific page or set of pages" has vanished!!!

Originally a page I play backgammon at wasn't displaying properly, my graphics drivers are up to date so I shut down the browser, when that didn't work I was going to uninstall but at the beginning of that process I was given the option to refresh so I chose that instead.

Unfortunately it took me a hot minute or two to realise my browser was no longer opening a specific page it always had done.

Where has that option gone?

Asked by Rudey Bum 3 weeks ago

is anyone else experiencing a bug where after a while of using firefox you cannot left click links or type?

a few months ago, i built a new computer and upgraded to windows 11. but i have been having a bug where after resuming use of a firefox window, i will at some point lose … (read more)

a few months ago, i built a new computer and upgraded to windows 11. but i have been having a bug where after resuming use of a firefox window, i will at some point lose the ability to left clicks links or to type in any fields on the page. for my mouse, i can still properly left click web buttons, like the youtube players, and i can left click tabs to switch between them. right and middle click still work correctly as well. for the keyboard, i can use keybinds on my keyboard (ctrl-tab/ctrl-shift-tab/ctrl-a) or hit space bar/page up/page down to navigate, but typing in fields just doesnt work. this bug happens after some random point of using the program, so it could happen after 10 seconds or 10 minutes.

the only way to fix it is to switch to a different program momentarily, whether that be alt tabbing to a non firefox window or clicking the desktop. ive just tried switching all my extensions and everything off with troubleshoot mode, but still experienced the bug. ive also tried different keyboards and mice in different ports and had the same issue persist, so i dont think its my peripheral software since i used generic keyboards too.

does anyone have any suggestions on what could be happening here and if anyone is experiencing the same issue? its very frustrating

Asked by icegoddess222 3 weeks ago

Large portions of Gmail or Ebay are highlighted or greyed out constantly. It's driving me nuts.

So far I have tried to uninstall firefox and re-install it. I have cleared my cache and cookies several times and just today I clicked on the little shield in the search… (read more)

So far I have tried to uninstall firefox and re-install it. I have cleared my cache and cookies several times and just today I clicked on the little shield in the search bar and turned off the toggle for enhanced tracking. I don't know what else to do. Any suggestions???? Please?????

Asked by Melissa Hooks Bobrowicz 3 weeks ago

Last reply by Melissa Hooks Bobrowicz 2 weeks ago

  • Solved

Turn off tab-group

I seem to have accidentally set up tab-groups, on desktop. Probably I fat-fingered a shortcut to group some tabs. This is a function I'll never intentionally use — since … (read more)

I seem to have accidentally set up tab-groups, on desktop. Probably I fat-fingered a shortcut to group some tabs. This is a function I'll never intentionally use — since I'd rather not cut off my fat fingers, is there a way to permanently shut off tab-groups?

Thank you kindly.

Asked by dougocotton 3 weeks ago

Answered by MarkRH 3 weeks ago

  • Solved

Can't disable "Scotch bonnet" search button -

Hello, My experience with Firefox has been great for more than 15 years. However recently there's been a trend of adding new functionality without asking the user whethe… (read more)

Hello,

My experience with Firefox has been great for more than 15 years. However recently there's been a trend of adding new functionality without asking the user whether they want it or not. Moreover, some things cannot be disabled even if I try hard enough.

It was an unpleasant surprise to discover that "This time, search with" panel was removed without my consent, and is now replaced by an extremely inconvenient button. I firmly believe that this is not how UX design is done, and whoever made that choice needs to reevaluate their decision.

How can I revert this change besides rolling back the browser version?

The setting "browser.urlbar.scotchBonnet.enableOverride" did not help, it reverts to *true* on every restart. I have not been able to find any other settings, and I believe that this is not something that a user should do their research on.

Is there a way to affect this change?

Asked by Firefox user 4 weeks ago

Answered by Agent virtuel 4 weeks ago

outlook.live.com not working well in Firefox the last few updates, outlook.live.com works well in Chrome

This problem only occurs in my Hotmail email account at outlook.live.com using Firefox in the last few weeks. I typed exactly the same including spaces in both Chrome an… (read more)

This problem only occurs in my Hotmail email account at outlook.live.com using Firefox in the last few weeks.

I typed exactly the same including spaces in both Chrome and Firefox. First 2 lines typed in Chrome, saved the draft, last 2 lines typed in Firefox but in Firefox the nonsense occurs. Amazingly the 2 lines typed using Chrome still display well in Firefox. Firefox adds the extra number in the fractions in the space I had typed! How can I get Firefox to work well at outlook.live.com?

This has only happened in the last few weeks, during all those updates. Am on 138.0.4 Are any of these updates buggy?

Asked by SueWitch 4 weeks ago

Last reply by SueWitch 2 weeks ago

  • Solved

Sync with Two-Step Authentication protected Google account failed

I discovered that I cannot sync with my google account protected from 2FA. In detail: Numbered list item showing something went wrong page when I am trying to login… (read more)

I discovered that I cannot sync with my google account protected from 2FA.

In detail:

  1. Numbered list item showing something went wrong page when I am trying to login from (about:preferences#sync);
  2. Numbered list item Login successful with another account not protected by 2FA

Note that:

  1. Numbered list item cookie allowed;
  2. Numbered list item using newest version;
  3. Numbered list item protection set to standard;
  4. Numbered list item tried to reinstall firefox

but none of them are successful.

I have also confirm that:

  1. Numbered list item the account is able to sign in from other platform from mozilla(it's the account I'm using now)
  2. Numbered list item there's no (significant) error logged from the F12 console

full F12 message here: ``` GET https://accounts.firefox.com/post_verify/third_party_auth/callback?context=oauth_webchannel_v1&entrypoint=preferences-reverify&action=email&service=sync&client_id=5882386c6d801776&response_type=code&access_type=offline&scope=https://identity.mozilla.com/apps/oldsync+profile&state=Y3UDr2_XIlwjqswEnyjs1g&code_challenge=d3K0xaJKqskxM0DZJugMDgEvVMbgLGmKSuKn0fvK9kM&code_challenge_method=S256&keys_jwk=eyJjcnYiOiJQLTI1NiIsImV4dCI6dHJ1ZSwia2V5X29wcyI6W10sImt0eSI6IkVDIiwieCI6IklnQUFGX0dWSUhtQnQxczdGU1Nya3FFMTZZQ2lZb0FxSFF1R2RoNlJnMmciLCJ5IjoiLU1Gb0VvY0tMU1VVY1dqVlhEeWVkWFUyaEF2N1p3d093akNRUV9wVDhoZyJ9 [HTTP/3 200 143ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/css/main.47bc55cc.css [HTTP/2 200 OK 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/query-fix.js [HTTP/2 200 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/js/main.e5e8b95eb0758054510f.js [HTTP/2 200 0ms]

sentry-config-builder Object { msg: "Config setting for sentry.dsn specified, enabling sentry for env prod!" } config-builder.ts:49:9 sentry-config-builder Object { msg: "sentry targeting: prod" } config-builder.ts:63:9 XHRPOST https://accounts.firefox.com/nimbus-experiments [HTTP/3 200 148ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/static-asset-manifest.json [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-TW/main.92b0a10b.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-CN/main.61fb087e.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-GB/main.948aff3a.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en/main.ca2a17d4.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-CA/main.105631bd.ftl [HTTP/2 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 148ms]

GET https://accounts.firefox.com/favicon.ico [HTTP/3 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 144ms]

webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 143ms]

XHRGET https://api.accounts.firefox.com/v1/totp/exists [HTTP/3 200 142ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/media/moz-logo-bw-rgb.af4ff126cf0c81ef136dc2542f4a5e30.svg [HTTP/1.1 200 OK 0ms] ```

Asked by Jacky He 4 weeks ago

Answered by Jacky He 5 days ago

  • Solved

Google calendar not showing any colors

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making … (read more)

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making it hard to use. On my other browsers (Brave, Safari, Edge) it works fine . See screen shots below from Firefox, Safari, Brave. I have tried re-booting Firefox, the computer, reverting the Firefox theme back to basics etc., and searching on line for a solution, but I can't find anything. So far all other websites are working OK, except for 1 other that has partially the same problem. If it can't be fixed I'll stop using Firefox, which I otherwise like.

Thanks for any help.

Asked by rb_stern 3 weeks ago

Answered by Mark 3 weeks ago

Firefox History in v138.0.4

After updating to 138.0.4 I no longer have "Recently Closed Tabs" after clearing History. Is there a way to fix this? Can I download a previous version? If so, how? … (read more)

After updating to 138.0.4 I no longer have "Recently Closed Tabs" after clearing History. Is there a way to fix this? Can I download a previous version? If so, how?

Asked by bobinv 4 weeks ago

Web page keep loading and loading again

Hello, I have problem with some specific web pages like below that keeps loading and refreshing again and again until account gets lock. login.microsoftonline.com Rega… (read more)

Hello,

I have problem with some specific web pages like below that keeps loading and refreshing again and again until account gets lock.

login.microsoftonline.com

Regards,

Aqeel

Asked by shoaib.adapture 3 weeks ago

Playing Any Music - From MP3 files or Youtube skips beats and changes tempo and is annoying

Hello Firefox devs, First of all - great thank you for this alternative to the status quo. So - this started some months ago and I thought Youtube implemented some s… (read more)

Hello Firefox devs,

First of all - great thank you for this alternative to the status quo.

So - this started some months ago and I thought Youtube implemented some sort of protection so the music sounds obviously different and worse than the original.

But now I played some MP3 files directly from the computer and then played them on VLC player.

Man, I hadn't listened music peacefully for months, because I usually listen my Youtube playlist and it sounds horrible.

Now on the VLC it sounded as it should be and it was a pleasure to listen to, while on Firefox it was s..t

Basically it skips beats, changes tempo, it's subtle but obvious and makes listening music a horrible experience.

The OS is Debian 12 - bookworm, the firefox was always the latest in all these last months, I let it update when it needs to.

It's in virtual machine, but so is VLC and there is more than enough CPU to play a song.

What could it be, is it just me who experiences this?

Thank you for your time.

Asked by kelvin34252345 3 weeks ago

Firefox 138.0.4

Hello everyone, As possible in previous Firefox releases I like that clicking on a .mdb file (msaccess) Firefox starts automatically Microsoft Access rather than asking w… (read more)

Hello everyone, As possible in previous Firefox releases I like that clicking on a .mdb file (msaccess) Firefox starts automatically Microsoft Access rather than asking where to save the .mdb file.

Thanks and regards Volker Zipp

Asked by vozi 3 weeks ago

Last reply by Agent virtuel 2 weeks ago

Server not found, on some sites

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm … (read more)

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm we're having trouble finding that site". But the tab says "Server not found". Again it's only some pages that won't load.

It does not matter if I click the bookmark, or type in the address,it's always the same pages every time. I tried 19 sites, (10 bookmarks, and 9 typed), plus typing in some of the bookmarks also.

If I change over to Chrome, or any other browser those pages will load. If I use Firefox Mobile, those pages load. Something has gotten messed up in my PC settings, or something.

I have tried clearing the cache, the history, and the cookies, no luck. I restarted into safe mode, and had the same problem.

It's been forever since I had any problems with FIrefox, and must admit I have forgotten most of the troubleshooting tips, that I used to know. But I did remember those, unfortunately none of those are the problem.

What else can I try? Thanks in advance.

BTW: I am submitting this on my phone because this is one site that won't load. If it did I would, I would click the "Share Data" button.

Asked by Robby 3 weeks ago

Last reply by Denys 2 weeks ago

New sites refusing to load and browser crashing when uploading or downloading files

A few weeks ago, just after I tried to delete the cache and tracking cookies from Firefox (using AVG TuneUp, which seems to have taken more than I asked it to remove), my… (read more)

A few weeks ago, just after I tried to delete the cache and tracking cookies from Firefox (using AVG TuneUp, which seems to have taken more than I asked it to remove), my browser started refusing to load any new sites, or reload inactive tabs, once I had been using it for about five minutes after rebooting it. It also crashes completely when I try to download or upload anything after that point, which is irritating but does mean I have some crash reports to share (bp-5a7c5f6e-0d55-451a-8b2b-15b360250524 is the latest one). I've tried everything I can think of or find on the Internet - Troubleshoot mode, disabling and re-enabling hardware acceleration, refreshing the browser, uninstalling and re-installing it with and without restarting the computer in-between (which seemed to work for a while), culling tabs (although, if I'm reading the crash reports correctly, lack of memory isn't the issue after all; certainly, Chrome doesn't have the same problem even when using more memory than Firefox did), even running diagnostics on my computer's RAM and hard drive - but nothing's fixed it. What might be going on, and how can I solve this problem?

Asked by elinor.macnab 3 weeks ago